NESCAFÉ Solution 6/30

Beverage System
Operations Manual

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 1 INDEX & WARNINGS

INDEX Warnings
SECTION: 1 DANGER
INDEX & WARNINGS Hot water

SECTION: 2
BASIC PARTS OF THE MACHINE DANGER
Electric shock
SECTION: 3
LOADING PRODUCTS Always switch OFF the
machine before performing
SECTION: 4 any cleaning activity.
DISPENSING A DRINK
Follow the cleaning
SECTION: 5 and disinfection, and
RINSE
maintenance schedule
SECTION: 6 in this user manual.
CLEANING & HYGIENE When in doubt, always
PROCEDURES consult this manual.
Wash hands before
SECTION: 7
performing these operations.
HYGIENE PROCEDURES

SECTION: 8 Use gloves for handling

TROUBLESHOOTING GUIDE chemicals.

SECTION: 9
FOOD SAFETY REMINDERS Use clean and foodgrade
utensils for cleaning (do
not use wooden utensils).

Attention: To ensure quality & safety, use only NESTLÉ PROFESSIONAL

products and potable water. This machine must remain closed during operation.

DISCLAIMER: The machine is not to be used by children or persons with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction.
Children must be supervised not to play with the machine.
This machine is intended to be used indoor, in household and similar applications
such as:
- small shops, convenience stores and kiosks (protected against rain)
- bars and restaurants
- staff kitchen areas in shops, offices and other working environments
- by clients in hotels and motels

SPECIFICATIONS:
2
Power: 110V or 230V / 50Hz-60Hz • 1000W, 1100W or 1400W
Dimensions: Height: 54.0cm • Depth: 47.0cm • Width: 30.0cm • Weight: 20.4kg

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 BASIC PARTS OF THE MACHINE 2
1

7 8 9

11 10 B) 1. Front and back panels

2. Side panel
3. Selection panel/buttons
4. Pre-selection button
A) (optional)
12 5. Espresso cup stand
6. Drip tray and grid
13 7. Water inlet
8. Electrical socket
9. Power switch
14
10. Water tank (A)
(optional) and
water filler (B)
11. Machine lid
12. Canister
13. Programming key
connector
3
15 14. Mixing bowls
16
15. Dispense head bracket
16. Powder chute

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 2 BASIC PARTS OF THE MACHINE

Mixing bowl and detailed parts

17. Mixing bowl,

17
whipper housing
18 (in one piece)
and clamp
19 18. Water inlet
(separate piece)
20 19. Impeller
20. Nozzle
21
21. Steam trap
22. Dispensing tube
22

Selection panel - LED light reference

1B 4A

1A 4B
2B 5A

2A 5B

3B 6A

3A 6B

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 LOADING PRODUCTS 3
WASH HANDS THOROUGHLY WITH WATER AND SOAP BEFORE
HANDLING THE MACHINE AND THE PRODUCTS. ONLY USE POTABLE
WATER TO CLEAN AND FILL THE MACHINE.

2. Close the powder chute and remove the

canister, if desired you can lift the lid of the
1. Open the front door.
machine for easier access to the canister.

4. Fill the
selected canister
with powder
until about 1cm
from the top.

5. Fill all the

other canisters
3. Before opening agitate the with powder
canister to force all remaining until about 1cm
powder down the delivery screw. from the top.

6. Close canister with lid. 5

7. Shake gently to equalize.

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 3 LOADING PRODUCTS
WASH HANDS THOROUGHLY WITH WATER AND SOAP BEFORE
HANDLING THE MACHINE AND THE PRODUCTS. ONLY USE POTABLE
WATER TO CLEAN AND FILL THE MACHINE.

8. Put the canister back in the correct

place (ensure correct connection with
the powder motor). 9. Open the powder chute.

11. Fill the water tank (if fitted)

through the water filler in the
6 machine lid. Check your machine
is ready by dispensing test
10. Close the front door. beverage(s).

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 DISPENSING A DRINK 4
THIS MACHINE SHOULD ONLY BE USED WITH POTABLE WATER
OR BOTTLED WATER TO ENSURE CONSISTENCY AND BEVERAGE
QUALITY.

1. Place a cup exactly in the 4. The dispensing area will be

centre of the grid, or on the illuminated by a flashing light.
espresso cup stand for espresso. When dispensing has finished
all selection buttons will light up
2. Select a drink by pushing a and the dispense area light will
selection button. remain ON.

3. The desired selection button 5. When all selection buttons

will remain ON and all other light up and the machine beeps
buttons will switch OFF. once you may then remove the
cup and enjoy your drink.

WARNING:
Never remove the cup or place your hands in the dispensing area during preparation!
NOTE: For advice on best practices for water safety/quality and hardness, please refer to 7
the NESTLÉ PROFESSIONAL Water Management Tool.
If selection button 6 is defined as a “pre-selection” button then 10 beverage choices will
be available rather than 6.

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 5 RINSE

CAREFUL HOT WATER!

MORNING, AFTERNOON, EVENING (3x / DAY)

Semi automatic rinse process.

1. Place a bucket (min 0.5 litre) 3. The automatic rinse process

on the drip tray grid to collect will start by rinsing mixing bowl
the rinsing water. 1, followed by mixing bowl 2 etc.

2. Push & hold selection buttons 4. Discard the dirty water.

3 & 6 simultaneously for a few
seconds.

NOTE: Every time you carry out a rinse, take the opportunity to empty the drip tray.

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 CLEANING & HYGIENE PROCEDURES 6
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP

BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

Preparation of disinfection
solution: 1. Prepare a 100 ppm free chlorine
solution (foodgrade disinfectant).

2. Completely submerge all

dismantled parts in the solution
for at least 15 minutes.

3. Wipe dry or air dry completely

before reassembling.

EVERY 24 HOURS
Manual cleaning process.

A. Powder chute: 1. Open the front door.

2. Close the powder chute and

clean it with a brush.

Every time new product is loaded

close the powder chute, unclip and
remove it.

3. Clean (and/or disinfect) according

to the Mandatory Cleaning and
Disinfection Table on page 15.

4. Rinse with clean water, and wipe

dry or air dry completely before
reassembling.

Ensure the powder chute is completely dry before refitting to the canister. Failing to do so 9
could adversely affect consistency and in cup quality by contamination or clogging of the
chute.
NOTE: All parts can be cleaned in a dishwasher.

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 6 CLEANING & HYGIENE PROCEDURES

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP

BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

EVERY 24 HOURS
Manual cleaning process.

B. Steam traps and mixing 1. Open the front door.

bowls, whipper housings, 2. Close powder chute and
impellers and dispensing remove canister.
tubes 3. Move the clamp (A) to the right
to unlock and remove the mixing
D)
bowl (B) and water inlet (C) all
together.
C)
4. Remove the steam trap (D).

5. Remove the impeller (E) from

B) the whipper motor shaft (F) if
desired you may use the steam
trap as a lever. Remove the
F)
‘O’-ring.
E)
6. Disconnect the beverage
A)
dispensing tube from mixing bowl
outlet, dispense head bracket.

7. Clean (and/or disinfect) all parts

according to the Mandatory
Cleaning and Disinfection Table
on page 15.

8. Rinse with clean water and

wipe dry or air dry completely
before reassembling.

9. Additionally, before
NOTE: Please ensure the following reassembling, wash and disinfect
when reassembling mixing bowl:
the whipper motor shaft (F) and
1/ correct alignment of impeller and
whipper motor shaft area with hot water.
2/ correct alignment of motor housing
and mixing bowl with clamp

10
NOTE: All parts can be cleaned in a dishwasher.
Cleaning of whipper motor collar and seal should be performed only by a technician.

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 CLEANING & HYGIENE PROCEDURES 6
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP

BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

EVERY 24 HOURS
Manual cleaning process.

C. Drink delivery area and the 1. Open the door.

exterior of the machine 2. Clean (and/or disinfect) according
to the Mandatory Cleaning and
Disinfection Table on page 15.

D. Drain drip tray grid and 1. Empty the drip tray.

espresso cup stand
2. Unclip and remove the
espresso cup stand.

3. Clean (and/or disinfect) all

parts, according to the
Mandatory Cleaning and
Disinfection Table
on page 15.

11

NOTE: All parts can be cleaned in a dishwasher.

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 6 CLEANING & HYGIENE PROCEDURES

TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP

BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.

Materials: Single use paper towels, brushes, detergent and disinfectant.

WEEKLY
Manual cleaning process.

E. Water tank (optional)

1. Open machine. 4. Clean (and/or disinfect) all

parts, according to the Mandatory
2. Open the top cover. Cleaning and Disinfection table
on page 15.
3. Remove the water tank
(if applicable). 5. Wipe dry or air dry completely
12 before reassembling.

NOTE: All parts can be cleaned in a dishwasher.

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 HYGIENE PROCEDURES 7
TURN OFF THE MACHINE BEFORE UNDERTAKING DAILY CLEANING.

WASH HANDS THOROUGHLY WITH WATER AND SOAP

BEFORE HANDLING THE MACHINE AND THE PRODUCTS.
ONLY USE POTABLE WATER TO CLEAN AND FILL THE MACHINE.
Materials: Single use paper towels, brushes, detergent and disinfectant.

WEEKLY / MONTHLY
For various items, see the Mandatory Cleaning and
Disinfection Table on page 15.
TWICE A YEAR
Ingredient canister.

1. Disassemble all parts of the

canister: dosing screws, wheels,
powder chute, etc.

2. Disinfect all parts according

to Mandatory Cleaning and
Disinfection table on page 15.

NOTE: Ensure the correct parts are used when reassembling the canisters, as there are:
- 2 different canister sizes
- 2 different outlet sizes
- 2 different dosing screws (different pitch); the small screw is used for coffee. 13
NOTE: To ensure consistent In-Cup Quality, use correct parts when reassembling the
canisters.
NOTE: All parts can be cleaned in a dishwasher.

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 8 TROUBLESHOOTING GUIDE

WARNINGS & ALERTS

ALERTS DIAGNOSTICS ACTIONS

1. Machine floods - Dispense pipes - Reposition pipes

incorrectly fitted to
dispense head or
mixing bowls outlet
- Mixing bowls - Reposition mixing bowls
incorrectly fitted
- Whipper seals missing - Check seals
- Overflow pipe - Refit overflow pipe
incorrectly fitted

2. No water - Water tank or boiler - Fill with water

empty

3. Out of Service OFF 6B - Water reloads without - Check water circuit / leakages
dispensing any drink

4. Out of Service OFF 14 - No water reload - Check water circuit

5. No beverage - Mixing bowl or tube - Dismantle mixing bowl and

dispensed blocked tube to remove the product.
Clean parts and reassemble
- Canister(s) empty - Refill canister(s) with product(s)
- Machine is not switched - Check machine is plugged in
ON - Check if front door is closed
properly
- Check if machine is switched ON

For all other lighting codes and troubleshooting call technician.

14 NOTE: The following errors are covered in the technical manuals with other technical
troubleshooting: No water, out of service OFF 6B and 14

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 FOOD SAFETY REMINDERS 9
CLEANING AND DISINFECTION SCHEDULE
ITEM Daily Weekly Monthly 2 x per year

Powder chute C D

Steam trap and mixing C D

bowls / whipper
housing / impeller and
dispensing tubes

Drink delivery area C D

and exterior of the
machine

Espresso cup stand, C D

drip tray and grid

Water tank (optional) C D

Ingredient canister D

C: CLEANING D: DISINFECTION

NOTE: Parts MUST be cleaned and rinsed before disinfection.

ALLERGENS

Some products may contain allergens (substances that trigger allergic reactions),
please check the allergen declaration on the product packaging (cross
contamination may occur in the machine).

15

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 CONTACT DETAILS:

www.NestleProfessional.com

Copyright Nestec Ltd August 2010

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