Winning CV
Winning CV
SUMMARY
Having recently graduated with an MSc in Business Analytics from the University of Surrey and worked in 2
Sales roles, I am actively seeking roles as a (INSERT JOB TITLE). I have the right to work in the UK.
EDUCATION
MSc Business Analytics, 2:1 | University of Surrey | 2022 - 2023
● Modules: Machine Learning & Visualisations, Finance & Investment, Operational Analytics
● Dissertation: Donor Support vs. Sustainable Goals in Sub-Saharan Africa's Artisanal Mining (Distinction)
Bachelors in Business Administration (Information Technology), 2:1 | Symbiosis International University | 2017 - 2020
● Modules: Introduction to Costing (91.2%), Enterprise Resource Planning (83.6%), Marketing (77.9%)
WORK EXPERIENCE
Business Development Executive | XXXX | December 2023 - June 2024 | XXXX
● Nurtured 100+ client relationships, increasing the patient base by 66% within 3 months
● Analysed 150+ patients with customer segmentation techniques, growing 20% revenue in 6 months
● Optimised 5+ advertising campaigns using Analytical tools, improving online reviews by 15%
Customer Service Executive | XXXX | April 2022 - December 2023 | XXXX
● Awarded "Customer Voice of the Month" 4 times by offering exceptional service to 1000s of customer
● Successfully managed 100+ tickets daily, surpassing KPI targets by 25%
● Implemented a new sorting strategy, reducing 50% wait time & improving 30% customer satisfaction
● Maintained 1000s of records of complex transactions, ensuring 100% accuracy
Technical Consultant | XXXX | June 2021 - December 2021 | XXXX
● Deployed Microsoft Dynamics for 5 major clients, ensuring 100% operational functionality in transition
● Developed and optimised 20+ BRDs, FRDs, and UATs, increasing process efficiency by 35%
● Extracted, prepared, and analysed datasets with 2000+ records, improving data accuracy by 30%
● Used CRM to gather requirements & build workflows for 5 projects, ensuring 100% timely completion
EXTRACURRICULAR ACTIVITIES
● Founder and President, Student Cultural Club – Organised Dance, Art & Drama events
● Management Lead, Placement Cell
● Team Lead, G'Unify'19 - Managed Marketing & PR activities
● Contingent Leader, IIT Bombay Fest - Awarded certificate of merit for my contributions