2021/06

Version 4.1 Dedicated PTZ Camera Professional

SUNBA® PTZ Camera

Analog Series
User Manual
Version 4.1

Visit http://analog.sunba.net to access the step by step YouTube

video tutorials for setting up Sunba Analog PTZ camera.
FCC Warning (U.S.A)
The device has been tested in compliance with limits set by Part 15 of
Federal Communication Commission (Class B). The operation of the
device is thus limited by the following two conditions:
1) it is not permitted to cause harmful interference to any authorized
radio communications, and 2) it must accept any interference it receives.

WARNING: Please test the camera locally by directly

connecting to the default power adapter from the package
before mounting it outside. Stay at least 24 hours to test both
daytime and night vision IR LED.

1.Camera Compatibility
Analog cameras require a decoder to display images on a monitor.
Sunba Analog PTZ camera requires Pelco D protocol and RS485
standard to support PTZ.

A decoder can be a DVR or a video capture card. Some TV (with built-in

decoder) also supports CVBS signal.

Sunba Analog Cameras: 960H CVBS Signal

Model: 305-A4X, 301-3X, 405-22X, 405-36X
Common Decoding Equipment

Type A: 960H Digital Video Recorder (DVR)

Type B: CCTV Monitor with Built-in CVBS decoder

CCTV Monitor

This enables your camera to properly display videos.

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 Common RS485 Control Equip-
Type A: Digital Video Recorder (DVR) with RS485 Port

A B

Type B: 3D Pan Tilt Zoom Joystick (usually used with

DVR without RS485 port or with CCTV monitor)

Keyboard

This enables your camera to pan tilt zoom.

Incompatible DVR will result in problems such as B/W display,

no video or the loss of PTZ control.

2.Camera Installation
Stage1:Before Mounting Outside

RS485
DC12V
Adapter
Adapter

DVR
A B

BNC VGA

Use Default 12DVC Power Adapter! No Power Extension in Testing Phase!

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Indoor Bench Test
When you first receive the PTZ camera, please make sure it works properly
before mount the camera outside. Note PTZ dome cameras have higher
power requirements than bullet cameras and corresponding IP cameras.
Therefore, how the unit is powered can be critical to its functionality.
Please make sure the unit itself is working, and try eliminating all cabling
factors to set up the bench test.

How to Test Locally

In short, in a bench test, do NOT extend the power line. Please connect the
camera with its default adapter.

Don’t:

DC

BNC A B

Do not directly apply the old wirings for bullet cameras

on dome Cameras.
For example, if you have previously wired a fixed lens bullet camera and
you remove the old camera and adopt old wires directly on Sunba PTZ
dome camera, this is likely NOT working given two units have different
power requirements.

Why Test Locally

The reason you should NOT extend the power cable during the bench
test is because DC power drops along the cable. Underpower can cause
problems such as 1) screen flickering, 2) unstable infrared (on/off automati-
cally) and 3) camera spinning recklessly. A bench test helps you rule out all
problems caused by power supply.

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Stage2:Permanent Installation
With DVR

Power DC12V

BNC
Video

PTZ Control
A B
Blue side goes to polar A on the
RS485 port of the DVR
Orange side goes to polar B on
the RS485 port of the DVR
Twisted Pair Cable

With CCTV Monitor and 3D Pan Tilt Zoom Joystick

Power DC12V

BNC CCTV Monitor

Video

3D Keyboard
Blue side goes to polar + on the
RS485 port of the 3D Keyboard 1.RS485A
DC 9V

2.RS485B
3.RS485+

Orange side goes to polar - on

A B + -
4.RS485-
PTZ Control
the RS485 port of the 3D Keyboard Twisted Pair Cable

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3.Mount Installation for 305-A4X

Step 1. Select Mount

Ceiling (Indoor)
Wall Bracket
(Indoor & Outdoor)

L T L T
L= Loosen T= Tighten

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4.Cable Extension Methods
1)AC cable: Make sure your AC power source is close enough to the
camera. The easiest way is to get a premade AC extension cable (no
distance limit). Power strip is an example.

2)DC cable: Make sure the wire is AWG18 or thicker (distance dependent).
The thicker the cable, the smaller the electrical resistance and the longer it
can run without voltage loss.
WARNING: Please strictly follow any applicable local security camera installa-
tion rules.
RS485 Cable
Please use any twisted pair from Ethernet cable (cat5/5e/6). Please
ensure
the direction of +/- or A/B are consistent on both DVR and camera’s end.
3-in-1 cables are for bullet cameras and are not recommended as most
of them are parallel instead of twisted.
More info about installation http://analog.sunba.net

DON’T
1)If it is an infrared camera, do not put a dome cover on the camera
which will block and obscure the IR Led.
2)Use a cat5 as the extension for power adapter. Cat5 has strong
electrical resistance (usually only AWG24) that can cause underpower.
3)Install the camera next to an electrical cable which will cause
interference and degrade video quality.
4)Dissemble the camera without notifying Sunba support team. This
may void the warranty.

5.Address Setting for PTZ

This chapter is NOT applicable if your device is AHD and you
are using BNC coaxial connection for PTZ.

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What is the PTZ address bit?
Address bit is the unique ID (virtual) for PTZ analog cameras so that the
terminal controller (DVR/Joystick) can recognize each camera connected
to it.

Address1 Address2 Address3 Address4

Camera1 Camera2 Camera3 Camera4

All 4 cameras have

different addresses.
They are easily
recognizable!

DVR

The default address of Sunba PTZ camera is 1. So if you buy 2

PTZ cameras without changing the address on the 2nd unit,
then…..

Address1 Address1
Camera1 Camera2

I am confused about
who is who since both
have same Address 1.
If a user moves camera 1,
camera 2 will move at
the same time!

DVR

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How to modify the PTZ address of the camera?
Please set the camera’s address before using this dome. No same address
(or ID) is allowed for more than one PTZ camera. By default, the address
of PTZ camera is 1.
Step 1: Go to the OSD Menu of the camera by calling preset 95+CALL
(refer to the manual of your DVR if you want to learn how to use/call
preset). See Chapter 5 for details of calling preset.

Step 2: The first item in the OSD menu is the address bit. Use the left/
right direction arrow to modify the address. Use the up and down
direction arrow to select item.

SOFT ADDR 1

PARK ACT NONE

PARK TIMEV 15

FRAME SPEED 16

DWELL TIME 6

LED MODE AUTO

LED ON 201

LED OFF 185

CAMERA

Step 3: You MUST reboot the camera (cut and restore the power) before
the soft address change takes effect.

Step 4: Don’t forget to modify the correct address in the DVR’s PTZ Con-
-trol setup page correspondingly. The PTZ Config page can usually be
found at “Main Menu” of the DVR.

WARNINGFailure to set the address bit here correspondingly

will cause inability to PTZ.

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 PTZ Device RS485 Device

Channel 1
Please change the
address number that Protocol Pelco D None
you just modified
for the corresponding Address 1 1
channel here.
Baud Rate 9600 9600
Data Bits 8 8
Stop Bits 1 1
Parity None None

Important:
If two cameras are both at the same address bit 1, you need to power
one of the units off in order to modify the PTZ address bit of the other.

How to double check the current PTZ address of the camera?

Please reboot the device. After the self-diagnostic process of the camera.
The camera will then display the current address information on the screen
such as (ADDR = address):

PTOL PELCO
COMM AUTO
ADDR 1

6. Preset and Patrol

PTZ Preset Position
Sunba dome cameras can set preset PTZ positions for which cameras can
memorize and travel directly by calling the preset. Preset Positions are repre-
sented by numbers. You need to “add” a preset and then “call” it.
You can always“delete” them later.

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Special Presets
Special presets are preset numbers not associated with positions but to
advanced commands that cameras can follow to modify/enable settings
such as setting up special auto scan boundaries etc. You can call the preset
directly (no need to “add” a special preset as they are pre-existed) accor-
-ding to The Full Preset List.

What does XX + CALL Mean? Example for 95+CALL below:

Every PTZ supported DVR has a built-in PTZ control panel on the screen.
With Sunba’s DVR, for example, enter 95 in the preset box on the control
panel and hit "start”to call preset 95, which opens the OSD menu of the
camera. The "start" button may have other names in different DVRs.Please
refer to the manual of your DVR to learn the specic way of setting up/
calling presets.

This is the preset control panel in Sunba’s DVR:

P T Z Control:01

Speed 5 Hide

Preset
95 Start

Zoom PTZ Trace Advanced

Page Switch Cancel
Patrol
The PTZ camera can travel from one preset to another by order. A patrol
is also known as a tour or a cruise. The total presets included in a patrol
can be up to 10. To activate a patrol, first you will need to save correspon-
-ding presets you want to tour across. For example, patrol over presets
1-10 can be activated by calling special preset 88 (see The Full Preset List).
P T Z Control:01

Speed 5 Hide
preset3
Preset
88 Start preset2

Zoom PTZ Trace Advanced

Page Switch Cancel preset1

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 The Full Preset List
Special Preset Function
0~50 Preset Conventional Position Preset
XXX + Add Preset Set preset XXX.
XXX + CALL Call preset XXX.
95 + CALL Open the On-Screen-Display menu of the camera
47 + SET Set the left boundary of auto scan
48 + SET Set the right boundary of auto scan
82 + CALL Boundary auto scan (from 48 to 47 counter-clockwise)
83 + CALL Clear all presets
88 + CALL Patrol from 1 to 10 preset
89+ CALL Patrol from 11 to 20 preset
90 + CALL Patrol from 21 to 30 preset
91 + CALL Patrol from 31 to 40 preset
92 + CALL Reset to default
99 + CALL 360 degree scan
100 + CALL IR on
101 + CALL IR off
102 + CALL IR auto
103 + CALL IR all on
97+CALL + 116+CALL Swith camera to AHD format (Need AHD-DVR Support)
97+CALL + 117+CALL Swith camera to CVBS format
97+CALL + 118+CALL Change camera signal to NTSC
97+CALL + 119+CALL Change camera signal to PAL

Note:
If the camera is in a patrol or auto scan, it will stop immediately if it
receives any further instructions from the user including pan, tilt, zoom
etc. To ensure the camera resumes a patrol after that, please set up
a Park Act following instruction from Chapter 6.
The preset list is up-to-date at the time of release. It may have slight
change with the actual one you receive. If there is any question, feel
free to contact Sunba.

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7.Camera OSD Menu
Model: 305-A4X 405-22X

When you open the OSD menu with preset 95+CALL, use the up and
down keys to move the cursor, left key to go back to the previous menu,
right key to select and confirm.

Preset 95 + call will appear the following menu:

MAIN MENU PAGE 1 MAIN MENU PAGE 2

SOFT ADDR 1 RESET

PARK ACT NONE EXIT

PARK TIME 15

FRAME SPEED 16

DWELL TIME 6

LED MODE AUTO

LED ON 201

LED OFF 185

CAMERA

Description of each option from the menu:

1.SOFT ADDR
Set up the soft address of the camera (refer to Address Setting chapter
for more details).

2.PARK ACT
This option is also called the watch function or the defend function of a
PTZ camera. The dome will automatically execute a corresponding preset
action after a settled idle time (15 seconds is default) if no additional
commands were received from users. Control the up and down keys to
select the option, and use the left and right direction arrow to select idle
actions.

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3.PARK TIME
The waiting time (or idle time) before the camera executes its PARK
ACTION (see below). The default is 15 seconds.

4.FRAME SPEED
The rate the dome scans continuously between two preset points. Valid
value 1~31. Please read the “The Full Preset List” to learn how to set left
and right scan boundary.

5.LED MODE
A. AUTO MODE: Turn on and off IR LED automatically according to the
value of photoresister. If the value of the ambient environment (CURRENT
LEVEL) is ≥ the IR ON SENS, then the LED will be turned on automatically,
vice versa. Larger CURRENT LEVEL is equivalent to darker environment.
B. MANUAL mode: Open and close the IR LED manually. This can be
accomplished using The Special Presets (see the preset list above).

6. IR ON SENS
The value of photoresister to turn on the IR LED, default is 210.

7. IR OFF SENS
The value of photoresister to turn off the IR LED, default is 185.The
difference betwen the LED ON and LED OFF values must be at least 30
to aviod problems of IR LED blinking. Only half side of IR will be on for
nearview, please zoom in to enable the further view and the other side
of the IR.PRESET 130+CALL to manually turn on both sides together.

Note: Two values of IR ON and OFF need to keep 30 of the gap to

avoid the problem of IR LED blinking repeatedly.

8. CAMERA
This menu is for engineer’s development purpose and is not open to
end-users.

9. RESET
Restore the camera to default.

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8.Troubleshooting
Built-in Self Test
When powered up, the speed dome will automatically begin a self
-diagnostic process during which the camera will pan horizontally and
vertically to make sure PTZ, lens and other parts of the camera are
functional. Please contact our technical staff if a self-test does not
happen on your unit. Please refrain from disassembling the unit before
contacting us.

Symptom Reason & Solution

1.Bad RS485 cable: try another twister pair or
change to another Ethernet cable or try tighten-
-ing the connector;
2.RS485 in wrong polarity: switching the order of
the pair to ensure it matches the +/- of the RS485
PTZ not working properly ports;
3.Loosen belt during transportation: tighten the tilt
and pan belt (ask Sunba for instruction);
4.Make sure the RS485 connector is functional;
5.See the “Address Setting” Chapter to ensure the
camera has correct corresponding address set in
Main Menu->PTZ Config of the DVR.
Check ptz.sunba.net for more details.

The signal of camera and DVR are not consistent

B/W display
(both needs to be PAL or NTSC); this may happen
after a reset.

Defective power adapter; test with another adapter

to confirm and ask Sunba to send a replacement
Red lights on but no power Reason & Solution
adapter.

1. Bad BNC cable: replace to a new BNC cable or try

Video disconnection to tighten the connection
2. Underpower

1. Underpower
Camera powers off automatically 2. Adapter defects; test with another adapter to con-
-firm and ask Sunba to send a replacement adapter

Flashing/flickering screen Underpower

Camera reboots at night Underpower

Camera spinning automatically Underpower

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9.Warranty Claim Step
Contact Sunba support team with the following information.
This is not necessary if you want to send the camera to Sunba repairing
center as our technician will fully check the camera. It is necessary,
however, if you are requesting parts from Sunba for replacement.

Name
Order Number Condition
Camera Features Yes No
Pan working? Yes No
Tilt working? Yes No
Zoom working? Yes No
Power up Self-test working? Yes No
Checked RS485? Yes No
Checked BNC? Yes No
Describe how you powered the
camera, Including the length of
extension cable or anything relevant.

Describe the problem you have, or

parts you want to obtain for
self-installation.

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Warranty Statement
1.This product comes with a 2-year limited US warranty covering parts only (1-Yr in
other regions). You must pay the labor fee for repair inside the warehouse. Howev-
er, any parts replacements are always covered and we will be sending you videos &
instructions on how to fix the unit. Please contact us first within the warranty period
to make sure the condition of warranty is met.

2.Our warranty does not extend to any products that are physically damaged or
are not under normal operating conditions as a result of misuse or improper
installation on the user’s end.

Sunba's Return Policy

**Return Window
Please return your product within 30 days of your receipt. That's the official
deadline the return request must be received. Exception applies for items in
resellable conditions.

**RMA
We will provide a Returned Merchandise Authorization (RMA) Number for each
item that satisfies the return request. Please put your RMA sheet inside the box for
reference to expedite the refund process. All products must be returned within 14
days from the RMA issuing date.

**Complete Package Rule

Please return the product with its original packaging, including manuals, brackets
and toolkit that come with the unit for a full refund. According to Amazon's
restocking fee policy, returns with incomplete/materially different package may
enable sellers to charge a restocking fee up to 15% subject to the completeness
of the package. Therefore, please make sure you keep the package in good
condition in the period of valid return window to avoid any additional charge.

**Refund
If you didn't receive an automatic refund within 10 days of the receipt of your
return, it is either the RMA was not attached to the package or the RMA was lost
by the warehouse. In this case, please kindly provide us with your tracking number
so that we can match the return package and the refund will be manually pro-
cessed within 24 hours. Please watch your email notifications.

For any questions, don't hesitate to reach support@sunba.net SUNBA® Technolo-

gy