Role of Information Technology in Business.

Information technology has become very important in the business world. no matter small or big business, IT
has helped the organization, manager, and workers in a more efficient management, to inquire about a particular
problem, conceive its complexity, and generate new products and services; thereby, improving their productivity
and output.

Information technology can help through:

• Communication
• Inventory management
• Management Information Systems
• Customer Relationship Management

Communication

In the business world, communication plays an important role in maintaining the relationship between
employees, suppliers, and customers. Therefore, the use of IT we can simplify the way to communicate through
e-mail, video chat rooms or social networking site.

Inventory Management

Organizations need to maintain enough stock to meet demand without investing in more than they require.
Inventory management systems identify the quantity of each item a company maintains, an order of additional
stock by using a way of inventory management. It is become more important because organization need to
maintain enough stock to meet customer demand. By using in IT in inventory management, it also will help in
track quantity of each item a company maintains, triggering when it comes to managing inventory.

Management Information Systems

Information data is very important for an organization and a valuable resource requirement for the safe and
effective care. Data used is as part of a strategic plan for achieving the purpose and mission. then, the company
should use the management information system (MIS) to enable the company to track sales data, expenditure
and productivity as well as information to track profits from time to time, maximizing return on investment and
recognize areas of improvement.
 Customer Relationship Management

Companies are using IT to improving the way of design and manage customer relationship. Customer
Relationship Management (CRM) systems capture every relation a company has with a customer, so that a more
experience gain is possible. If a customer makes a call to center and report an issue, the customer relation officer
will be able to see what the customer has purchased, view shipping information, call up the training manual for
that item and effectively respond to the issue.

Advantages of Information Technology in Business.

Since the computerized system so widely used, it is advantageous to incorporate information technology into
the organization. Information technology provides tremendous benefits to the business world such as allowing
the organization to work more efficiently and to maximize productivity.

Among the advantages of information technologies in business are:

• Storing and Protecting Information

Storing and Protecting Information

Information technology helps in storage systems of important data or document to protect company's valuable
records. Storage systems, such as vaults, it can help via keep information safe by only allowing certain users
within your company to access, withdraw, add or change the documents.

Working Away

Information Technology systems can access the remote network electronics company. it allows one to work
from home or anywhere. From this, it will help in increasing productivity even physical work has been done in
the office.

Automated Processes

Each organization to find ways to do more work in a short amount of time. Therefore, the efficiency of
information technology by developing automated processes to take the burden off your staff.
 Communication

In the business world, communication plays an important role in maintaining the relationship between
employees, suppliers, and customers. Therefore, the use of IT we can simplify the way to communicate through
e-mail, video chat rooms or social networking site. It means we can communicate with our employees, supplier
and customers in anywhere.

Discussion

Now we can see that information technology has become very important in today's world, because it helps in
simplifying daily work. Therefore, most of the many business uses of information technology in business
process to improve business performance and make a successful business. For example, the e-mail was used to
send information. Businesses can receive news and updates on market trends and changes in customer needs
almost immediately. With the use of IT can help reduce costs.

Conclusion

Many businesses, using information technology is the goal to make a business become more successful, because
the speed gain and share information using a particular technology and makes a business can improve
performance and productivity.

Other Business Roles of IT

Other examples of IT's role in business include the following:

• Internet-enabled systems, such as secure entry systems and wireless cameras, help improve business
security and reduce risks of theft and loss of confidential information.
• IT allows companies to store important company data in a database in the cloud to reduce paper waste,
increase security and allow for easy backups.
• IT allows companies to expand internationally as easily as setting up a multi-language website that
markets to global customers and allows purchases in multiple currencies.
• Companies can use online recruitment to find more qualified job candidates and handle most of the hiring
process online.
• Thanks to IT, getting the latest information about your competitors and the market is as easy as searching
Google on your computer or smartphone.