Rohit Chaudhary

Location : Gurugram, Haryana Phone: 9675071122 Email : rohichaudhary24@gmail.com

Summary

A result oriented professional with 6 years plus of experience with effective communication and team leadership skill and
hands on experience below:
1. Inbound logistics Operations 2. Outbound logistics Operations 3. Procurement
4. Vendor Onboarding 5. MIS

Experience

Ecom Express Pvt ltd – Senior Executive Aug - 2023 – Nov-2023

Serving as the primary contact for customer needs. Cultivate strong client relationships, identify requirements, and drive account
growth with a keen eye on market trends and competitor insights.

Key Responsibility Areas:

 Successfully conducted B2B and Express client reconciliations, aligning with team needs and strengthening client
relationships.
 Proactively resolved reconciliation discrepancies, analyzing deliveries and implementing prevention strategies for high-
escalation areas.
 Expertly minimized and negotiated client debits, maintaining client satisfaction while protecting company interests.
 Streamlined operations through pick-up coordination, SLA compliance, and last-mile delivery tracking. Promptly resolved
exceptions and produced daily reports.

Cashify – Senior Executive Apr - 2022 – July-2023

Worked as a Senior Executive. Handling reverse logistic operations and Reverse inventory management in Pan India.

Key Responsibility Areas:

 Managing overall Reverse Logistic Process. To ensure timely pickups from customers by coordinating with logistic
partners
 Proper analysis of transit returns with reporting and action for the reduction of transit damage and returns
 Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference
purposes.
 Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference
purposes.
 Coordinating with logistic service provider for various operation activities.
 Negotiate with the logistics vendors for cost optimization and maximum output.
 Managing the overall return inventory integrity and accuracy, including planning, execution, and reconciliation of full
physical inventories.

Delhivery Ltd.–Executive Oct - 2021 – Feb - 2022

Worked as an Executive. Handling inbound operation, Stock acceptance/rejection, Outbound operation, inventory management and last mile
deliveries in the Ola e-scooter project.

Key Responsibility Areas:

 Manage a 3120 sq.ft. warehouse, applying improvement plan to automate allocating process, resulting in increased
efficiency and reduced cost.
 Onboarded, trained and supervised five-person warehouse staff with strong record of meeting schedule and
performance goals.
 Completed daily operation on time and maintained high standard accuracy.
 Accurate identified any damages, dents, scratches and loses and reported them immediately.
 Achieve high level of customer satisfaction by ensuring adherence to serve quality standard and norms.
Udaan.com– ProcessExecutive - Inbound Logistics May - 2019 – Oct - 2021

Key Responsibility Areas:

 Planning supply chain schedules in advance in preparation for busy seasonal periods.
 Keeping in touch with suppliers and developing cordial relationships with them.
 Planning the supply chain function and its end - deliverable with strong SLAs keeping in mind.
 Managing the Warehouse Inbound Logistics.
 Supervising the completion of all checks and documentation required by law.
 Resolved all Seller invoice, Stock transfer Note, Delivery Challan, and e-way Bill queries.
 Providing accurate routing information to ensure that delivery times and locations are coordinated.
 Monitoring and tracking the flow of goods into the warehouse.
 Conducting crime and loss investigation into missing stock and loads.
 Knowledge of managing returns and rejections professionally & promptly with suppliers.
 Keeping accurate records of products, contracts, pricing and invoicing information.
 Primary focus on cost optimization by the reduction of order cancellation and damaged ratio.

Awards and Achievements-

 Awarded the Extraordinary Performance Award in Jul’20

Accomplishments-
 Played instrumental role in launch of new categories (Electricals, Home Appliances, Entertainment and Electronics
and Private level)
 Completion of Food and FMCG Logistics within TAT.
 Completion of Trade show movement within TAT.
 Execution of ASN and CSN process in Mobile Phone Category.

Axis Bank Ltd. - Business Development Executive Jun - 2018 – Jan - 2019

Key Responsibility Areas:

 Analyze Market requirement, raise queries and concerns with my senior

 Having 7 months experience in the field of corporate banking.
 Selling insurance policies and mutual funds to the customers.
 Providing banking solutions to the rising needs to the customers.
 Responsible to deal with investment and new accounts.
Academic Qualification

Course University Year

MBA Uttarakhand Technical University 2015-2017
B.Com Kumaun university 2013-2015
SSC Uttarakhand Board 2012
HSC Uttarakhand Board 2009

Personal Details

Date of Birth : 24th Aug 1994

Permanent Address : Panchsheel Colony, Pilikothi Bari Mukhani, Haldwani, Nainital Uttarakhand- 263139
Language : English, Hindi

Location: Gurugram Signature: Rohit Chauhdray

Date: