Mahbuba Sultana Koli PDF

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MAHBUBA SULTANA KOLI

Senior Student Counselor

EXECUTIVE SUMMARY
Senior Student Counselor with 4+ years’ experience in international education
consultancy, specializing in student placements in the USA, Australia, Malaysia, UAE,
and Shenzhen. Proficient in admissions guidance, visa assistance, and personalized
academic counseling to achieve optimal student success. Proven ability to navigate
CONTACTS complex admission requirements, foster strong client relationships, and deliver
insightful advice to help students make informed decisions about their educational
pathways.
174/175 Free School Street Road,
Kathalbagan, Dhaka

+880 1924 280 278 WORK EXPERIENCE


SR. STUDENT COUNSELOR 01/2024 – Present
kmahbubasultana@gmail.com
SM GLOBAL EDUCATION
www.linkedin.com/in/ Panthapath, Dhaka
SM Global Education Consultancy, a premier firm in Bangladesh, specializes in guiding
students to prestigious educational opportunities in the USA, Australia, and New
Zealand.

EDUCATION KEY RESPONSIBILITIES:


• Lead and mentor a team of counselors, ensuring high-quality service delivery and
Bachelor in Science professional development within the team.
2.83; Computer Science & Technology • Provide expert guidance to students seeking higher education opportunities
North South University abroad, focusing on the USA, Australia, and other destinations.
2022 • Develop tailored academic plans and recommend suitable institutions based on
students' academic backgrounds and aspirations.
Higher Secondary School Certificate • Support students throughout the application, documentation, and visa
4.25; Science
processes.
The Scholars’ College
• Offer personalized guidance on scholarships, financial aid, and other funding
2015
options.
Secondary School Certificate • Maintain strong client relationships, ensuring student satisfaction and successful
5.00; Science placements.
Milestone School & College • Utilize CRM tools to manage student information, follow-ups, and process
2013 milestones efficiently.

STUDENT COUNSELOR 10/2022 - 12/2023


EDUCATION & IMMIGRATION EXPRESS (EIE)
Panthapath, Dhaka
Education & Immigration Express (EIE) specializes in guiding students and
professionals in the USA, Italy, Denmark, and Norway through education and
immigration processes for successful placements.
HARD SKILLS
KEY RESPONSIBILITIES:
• Academic advising expertise • Advise students and professionals on educational and immigration opportunities
• International admissions knowledge in the USA, Italy, Denmark, and Norway.
• Visa processing skills • Provide end-to-end support, including academic counseling, university selection,
• Client communication proficiency and visa processing.
• Cross-cultural communication • Collaborate with international institutions to understand admission and
• Scholarship guidance knowledge immigration requirements.
• Data management expertise • Conduct informational sessions on studying and settling abroad, addressing
• Conflict Resolution and Mediation students’ and parents’ concerns.
• Market Research and Analysis • Oversee and mentor junior counselors, fostering a collaborative and productive
• Public Relations and Media Relations team environment.
• Track and report student progress to ensure successful outcomes and client
satisfaction.
STUDENT COUNSELOR 11/2021 – 10/2022
SOFT SKILLS GO GLOBAL
Baridhara, Dhaka
Go Global is a student and migration overseas consultancy which focuses on
• Effective Communication promoting foreign education and professional opportunities creating an efficient and
• Conflict Management easy step-by-step procedure for Bangladeshi students and professionals
• Empathetic and student-focused
• Time Management KEY RESPONSIBILITIES:
• Teamwork • Counselling students, solving queries for overseas education in Australia,
• Negotiation Skills USA & UK.
• Stress Management • Setting appointments with potential clients and conducting meetings.
• Active Listening • Assisting clients with the completion of paperwork.
• Strategic planning
• Keeping proper records for all the meetings & ensure proper customer
• Strong ethical judgment
service to retain them in an effective manner.
• Stay updated on international education and immigration policies to offer
accurate and timely advice.

EXECUTIVE, SALES 11/2020 – 10/2021


LANGUAGE TELE MUSKETEERS
Moghbazar, Dhaka
Tele Musketeers provides outsourced sales and marketing services to USA based
BANGLA – Native software, hardware, and cloud technology organizations.

ENGLISH – Fluent (Speaking, Reading, KEY RESPONSIBILITIES:


Writing) • Promote products & services to USA-based clients and negotiate a contract.
• Schedule appointments with potential clients over the phone.
• Negotiate & close deals & handle complaints & objections.
• Keeping sales data in the assigned database & generate sales reports.
• Reviewing sales performance of teammates.

PERSONAL
INFORMATION
Father’s name : M Abdullah
Mother’s name : Morsheda Akter
Permanent Address : North Auchpara, Tongi, Gazipur
Date of Birth : 30th April 1996
Marital Status : Married
Religion : Islam
NID : 4649904317

REFERENCES

Dr. Md Munirujjaman Khan


Associate Professor
CSE, North South University
Monirujjaman.khan@northsouth.edu

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