My_Resume_2024
My_Resume_2024
My_Resume_2024
CONTACT Accomplished Office Manager and Salon Manager with a proven track
record at New Canaan Notary Services Inc., and Serenity Suites Salon,
Ferndale, MI 48220
adept in customer service and organizational skills. Spearheaded
blktatmomx2@gmail.com innovative marketing programs, boosting business growth. Excelled in
office administration and staff management, ensuring operational
excellence and confidentiality. Demonstrated leadership in workforce
management and performance improvement, fostering team success.
SKILLS Hardworking and passionate job seeker with strong organizational skills
Customer Service eager to secure entry-level data analyst position. Ready to help my team
achieve company goals.
Office Management
Organizational Skills WORK HISTORY
August 2016 - April 2020
Office Administration
Office Manager New Canaan Notary Services Inc.
Document Management Provided exceptional customer service when addressing client inquiries
Clerical Support or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining
Workforce Management
confidentiality of company documents and personnel records.
Team Leadership Performing data entry, and matching signatures on documents.
Staff Management Assisted in the recruitment process, conducting interviews and
onboarding new employees to promote a seamless integration into the
team dynamic.
Managed time efficiently in order to complete all tasks within deadlines.
August 2009 - March 2020
Salon Manager Serenity Suites Salon, Southfield, MI
Oversaw and kept salon operating and profitable according to
budgetary guidelines.
Recruited extraordinary professionals to maintain salon standards.
Increased business by developing innovating marketing programs.
Networked at industry events to promote business.
Researched and evaluated current and potential products used by
service staff.
Creatively advertised company with businesses for cross-promotion.
Managed inventory effectively, ensuring availability of popular
products while minimizing waste.
September 2000 - March 2020
Cosmetologist/Hairstylist Serenity Suites Salon, Southfield, MI
Provided pre- and post-service consultations to accurately assess clients'
needs.
Built a loyal clientele through exceptional customer service and
attention to detail in styling techniques.
Increased salon revenue by upselling products and additional
treatments during appointments.
Stayed up-to-date with industry trends and techniques through
continuous education and workshops.
Worked effectively in fast-paced environments.
Developed styles for clients of both genders and all ages.
Provided excellent customer service skills and strong work ethics.
EDUCATION
June 1998
Cosmetology Establishment License
Apprenticeship, Detroit, MI
June 1992
High School Diploma
Ferndale High School, Ferndale, MI