angela mueni resume_022326
angela mueni resume_022326
angela mueni resume_022326
Nairobi,Kenya
angelamueni98@gmail.com
+254740244905
Summary
Dedicated floor attendant with four years experience in maintaining cleanliness and providing high-quality customer
service in hospitality.Known for excellent communication skills,a proactive approach to problem-solving and a strong
commitment to ensuring a pleasant environment for all customers and staff.Replenishing products,arranging
displays,and ensuring the correct presentation of merchandise.Providing support to sales teams or event staff by
preparing areas,managing inventory,or responding to various operational needs.
Skills
Cleanliness and hygiene, Time Management, Attention to detail, Communication skills, Problem solving, Multi-tasking,
Team work, Efficient work ethic, Customer service, Reliability and punctuality, Product knowledge, Physical stamina,
Sales skills, Cash handling
Experience
Floor Attendant
Artcaffe Coffee & Bakery Ltd • Narok,Kenya
10/2019 - 03/2023
Delegated tasks to employees to enhance productivity and workflow.
Fostered high-quality customer service across team by modeling standards and providing employees with
direction and coaching.
Assisted supervisor with feedback for employee performance evaluation.
Upheld proper visual merchandising standards on retail floor and windows.
Elevated overall store appearance by consistently adhering to company guidelines regarding
cleanliness,organization,and visual merchandising standards across all departments on the sales foor.
Cashier
Friends Supermarket • Nairobi,Kenya
06/2019 - 09/2019
Counted money in cash drawer at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer,ensuring accurate accounting at the end of the shift.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma
St.Tito High School • Nairobi,Kenya
11/2017
Certificates
Certificate of hospitality, Certificate of home management, Certificate of computer