Scribd Logo
Upload

Welcome to Scribd!

  • 24 views

    Loren

    Uploaded by

    lorenmutale9
    Loren Mutale is a customer service-oriented professional with experience as a teller agent, sales assistant, and salesperson. She has a track record of delivering exceptional customer experiences through strong communication, problem-solving, and attention to detail. Her skills include cash handling, record keeping, product knowledge, and operating point-of-sale systems. She is seeking a new opportunity to continue providing quality service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Loren

    Uploaded by

    lorenmutale9
    24 views3 pages
    Loren Mutale is a customer service-oriented professional with experience as a teller agent, sales assistant, and salesperson. She has a track record of delivering exceptional customer experiences through strong communication, problem-solving, and attention to detail. Her skills include cash handling, record keeping, product knowledge, and operating point-of-sale systems. She is seeking a new opportunity to continue providing quality service.

    Original Description:

    Biology

    Original Title

    loren

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Loren Mutale is a customer service-oriented professional with experience as a teller agent, sales assistant, and salesperson. She has a track record of delivering exceptional customer experiences through strong communication, problem-solving, and attention to detail. Her skills include cash handling, record keeping, product knowledge, and operating point-of-sale systems. She is seeking a new opportunity to continue providing quality service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    24 views3 pages

    Loren

    Uploaded by

    lorenmutale9
    Loren Mutale is a customer service-oriented professional with experience as a teller agent, sales assistant, and salesperson. She has a track record of delivering exceptional customer experiences through strong communication, problem-solving, and attention to detail. Her skills include cash handling, record keeping, product knowledge, and operating point-of-sale systems. She is seeking a new opportunity to continue providing quality service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 3

    Summary

    M Hardworking employee with customer service, multitasking and time management abilities.
    Devoted to giving every customer a positive and memorable experience.

    Loren Skills
    Mutale
    0974 298564  Exceptional Customer service  Problem solving
    Lorenmutale9@  Excellent Communication skills  Honest and Dependable
    mail.com  Quality control  Check Cashing
    Lusaka zambia  Honest and ethical  Cash Drawer Reconciliation
     Attention to Detail  Customer Service-Orientated
     Verbal and Written Communication  Customer Service
     Task Prioritization  Record keeping and Documentation

    EXPERIENCE
    Yvonne Chongo General Dealers
    Teller Agent
    07/7/2022 to 4/02/2023
    Yvonne Chongo General Dealers/ Jul 2022 to Feb 2023
     Delivered exceptional service to customers in person or over telephone.
     Balanced daily cash deposits and vault inventory with zero error rate.
     Entered customer transactions into computers to record transactions and issue
    computer- generated receipts.
     Verified amounts and integrity of every funds transfer.
     Identified transaction errors when debits and credits did not balance.
     Transmitted orders to supply cash to meet daily needs.
    Style site Reloaded
    Sales Assistant/Cashier
    29/01/2019 to 15/07/2021

     Helped customers find specific products, answered questions and offered


    product advice.
     Completed daily recovery tasks to keep areas clean and neat for maximum
    productivity.
     Processed sales transactions to prevent long customer wait times.
     Preserved appearance of store by arranging and replenishing displays and
    merchandise racks.
     Operated cash register or POS System to receive payment by cash, and credit
    card.
     Answered product questions with up-to-date knowledge of sales and store
    promotions.
     Delivered high level of customer service to patrons using active listening and
    engagement skills.
     Processed refunds for worn, damaged and broken merchandise.
     Accepted cash and credit card payments, issued receipts and provided change.
     Learned roles of other departments to provide coverage and keep store
    operational.
     Answered customer questions and provided store information.
     Worked closely with front-end staff to assist customers.

    F&A Cheaper Steel


    Sales Person
    14/02/2023to 21/04/2023
    Helped the customer with right information about steel
    Making sure that the stock was in order
    Entered daily transactions in the system
    Making sure that what is in the system is equal to the stock in physical

    EDUCATION
    Twatemwa basic school

    Malela high school (Obtained Grade 12 Certificate)


    REFEREES
    Ireen Nkula
    Style Site Reloaded Manager
    Off Lick Nkhata Road Kalingalinga
    Lusaka Zambia
    Email: Ireennkula9@gmail.com
    Contact: +260 977 400 772

    Natasha Mung’oma
    Yvonne Chongo General Dealers (CEO)
    Off Makeni Road Lusaka Zambia
    Email: natashamungo@gmail.com

    Contact: 097 3456257

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy