JOB INTERVIEW –CLASSIC QUESTIONS & ANSWERS

Although many candidates dread them, job interview questions are wonderful things! They are your
greatest opportunity to prove to the interviewer that you are the best person for the job!

The key is to give better answers than anyone else. To do this, you must:

  Anticipate likely questions 

  Develop excellent answers 
 Practice! 

Be enthusiastic and confident when responding to questions. Don't rush your answers, but don't ramble on and
on, either. Try to, um, avoid, like, using unnecessary words, right? And um, repeating yourself or, like, annoying
phrases, you know?

A good technique is to write out your answers to the questions you anticipate, and then edit them to make them
more concise. Then practice your polished answers out loud, over and over. If you can have someone help you
do a "mock interview," that would be the best way to do this.

Most questions will relate either to your ability to do the job or to the type of employee you will be. Here's one
that is very commonly used to help the interviewer learn about both:

"Tell me a little about yourself."

When responding to this request, you should focus on both your personal and professional values. Always be honest,
but talk about your best traits only, especially those that relate to the position for which you are applying. Highlight
experiences and accomplishments you are most proud of. Here's an example:

"I'm an experienced communications specialist with extensive knowledge of public information tools and techniques.
I've developed comprehensive communication plans for major public events, written dozens of articles accepted by
worldwide publications, and created specialized educational programs for adults and students. I am always eager to
learn new methods and procedures, and have implemented continuous improvement techniques in my past positions
that saved money and increased productivity.

I like working with people and enjoy group projects, but am also a self-starter who doesn't mind working on my
own. I'm a volunteer with the local chapter of Special Olympics and enjoy participating in community events.
My goals are to complete my Master's Degree and broaden my experiences with community relations."

Remember to tailor your response to the specific job. By studying the job announcement, you'll get a good
idea of the skills and experience being sought. Work those into your response.

Consider this your own personal commercial. If the interview consisted of only this ONE chance to sell
yourself, what would you say?

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"What do you feel has been your greatest work-related accomplishment?"

Choose one example from your past that was important to you and helped the company you worked for. Give
specific details about what you did, how you did it, and what the results were. Try to pick an accomplishment
that relates to the position for which you are applying. Employers like to hear about accomplishments that
reduced expenses, raised revenues, solved problems or enhanced a company's reputation.

"What is your greatest strength?"

This is a great chance to highlight your best skills. Don't pick just one, focus on your top three or four. Some
examples are: leadership skills, team-building skills, and organizational skills. Determine which strengths
would fit best with the position for which you are applying. For example, if the job announcement stresses the
ability to handle multiple tasks, you could say: "I'm good at organizational skills, prioritization and time
management. But my greatest strength is my ability to effectively handle multiple projects and deadlines."

"What is your greatest weakness?"

Be careful with this one. Most interview guides will tell you to answer it with a positive trait disguised as a
weakness. For example, "I tend to expect others to work as hard as I do," or "I'm a bit of a perfectionist."
Interviewers have heard these "canned" answers over and over again. To stand out, be more original and state a
true weakness, but then emphasize what you've done to overcome it. For example: "I've had trouble delegating
duties to others because I felt I could do things better myself. This has sometimes backfired because I'd end up
with more than I could handle and the quality of my work would suffer. But I've taken courses in time
management and learned effective delegation techniques, and I feel I've overcome this weakness."

IMPORTANT: Be sure the weakness you talk about is NOT a key element of the position!

"How do you handle stressful situations?"

Give some examples of stressful situations you've dealt with in the past. Tell how you use time management,
problem-solving or decision-making skills to reduce stress. For example, tell them that making a "to-do" list
helps. Site stress-reducing techniques such as stretching and taking a break. Don't be afraid to admit that you
will ask for assistance if you are feeling overwhelmed.

If it's true, say you actually work better under pressure.

"What is the toughest problem you've had to face, and how did you overcome it?"

Try to make this about a problem that faced your company and not just you or your particular work group. The
bigger the problem, the better. Give specific examples of the skills and techniques you used to resolve this
problem. Emphasize the successful results. Be generous in sharing credit if it was a team effort, but be sure to
highlight your specific role.

41875 W. Eleven Mile Road

Novi, Michigan 48375 USA
www.SCNteam.com
"Have you ever had to discipline a problem employee? If so, how did you handle it?"

This is a likely question if the position for which you are applying requires supervisory duties. Explain how you
used problem-solving skills, listening skills, and coaching skills to help the employee. If those techniques turned
the employee around, be sure to say so. If those techniques failed, tell how you followed the company's policies
and what the end result was.

"Why do you want this position?"

Here's where your research about the company will help you stand out among the other candidates. Explain how
you've always wanted the opportunity to work with a company that... provides a vital public service, leads the
industry in innovative products, whatever... find something specific about that company that you can tie in with
your answer. Explain how your qualifications and goals complement the company's mission, vision and values
(use specific examples). If you are applying for a position in a company for which you already work, explain how
you'll be able to apply and expand on the knowledge and experience you've gained from your current position,
and will be able to increase your contributions and value to the company through your new responsibilities.

"Why are you the best person for this job?"

As with all other questions, be confident and enthusiastic when you answer this. Don't try to say you are the best
qualified person, because you don't know the qualifications of the other applicants. Instead, emphasize several
reasons why you should be hired. For example: "I've got extensive experience in [name the appropriate field]
and have the specific skills you are looking for. I'm a fast learner who adapts quickly to change and will hit the
ground running. I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-
quality results with minimal oversight. I'm an outstanding performer who takes pride in my work. You won't have
any regrets when you hire me."

UNEXPECTED QUESTIONS

Interview questions and answers can only be predicted and prepared for to a certain extent. There are endless
variations and no way to know every question in advance. But that doesn't matter. Because you know there will
be unexpected questions, you will not cringe or freak out when they pop up, as some applicants will. Instead,
you will turn them into opportunities to shine even more brightly.

No one knows you better than you. Memorize a list of your best features, your best selling points.
Use every opportunity and unexpected question to mention these.

Realize that sometimes what you say isn't as important as how you say it. Be confident, enthusiastic, and
remember to smile often.

QUESTIONS YOU COULD ASK

Often the interviewer's last question is, "Do you have any questions for me?" Candidates who do not have
questions show a lack of initiative and give the impression that they have minimal interest in the position. Stand
out from those lazy job seekers by asking questions!

Have your questions ready in advance. Relate them to the company or its accomplishments/challenges (your
41875 W. Eleven Mile Road
Novi, Michigan 48375 USA
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research of the company will show and further impress the interviewer). Don't ask any question that shows that
you have not done your research about the company.

41875 W. Eleven Mile Road

Novi, Michigan 48375 USA
www.SCNteam.com