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    Complaint Form

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    jeromechipanda4
    The document outlines the complaint form for the Civil Aviation (Procedures for Complaints Handling) Rules, 2008. It includes sections for the complainant's details, nature of the complaint, evidence of prior attempts to resolve the issue, responses from the regulated supplier, and desired remedies. The form must be completed in capital letters and submitted to the appropriate authority.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Complaint Form

    Uploaded by

    jeromechipanda4
    3 views3 pages
    The document outlines the complaint form for the Civil Aviation (Procedures for Complaints Handling) Rules, 2008. It includes sections for the complainant's details, nature of the complaint, evidence of prior attempts to resolve the issue, responses from the regulated supplier, and desired remedies. The form must be completed in capital letters and submitted to the appropriate authority.

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    The document outlines the complaint form for the Civil Aviation (Procedures for Complaints Handling) Rules, 2008. It includes sections for the complainant's details, nature of the complaint, evidence of prior attempts to resolve the issue, responses from the regulated supplier, and desired remedies. The form must be completed in capital letters and submitted to the appropriate authority.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3 views3 pages

    Complaint Form

    Uploaded by

    jeromechipanda4
    The document outlines the complaint form for the Civil Aviation (Procedures for Complaints Handling) Rules, 2008. It includes sections for the complainant's details, nature of the complaint, evidence of prior attempts to resolve the issue, responses from the regulated supplier, and desired remedies. The form must be completed in capital letters and submitted to the appropriate authority.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 3

    THE CIVIL AVIATION (PROCEDURES FOR COMPLAINTS HANDLING) RULES, 2008

    Made under r. 9(3)

    COMPLAINT FORM

    For Authority’s Use Only

    Complaint No…..of……..

    ____________________________________vs._______________________________
    Complainant Respondent

     USE CAPITAL LETTERS TO PRINT


     USE A SEPARATE SHEET IF NECESSARY

    A: PARTICULARS
    EITHER
    Physical Person:

    Name of Complainant (surname, first name):


    __________________________________________________________Sex:_______________
    Address: _____________________________________________________________________
    _____________________________________________________________________________
    Profession: ____________________________________________________________________
    _____________________________________________________________________________
    Nationality: ___________________________________________________________________
    Date of birth: _________________________________________________________

    OR

    Legal Person:

    Name of Complainant: __________________________________________________________


    _____________________________________________________________________________
    Status (e.g. limited liability company/body corporate/association etc)_______________________
    _____________________________________________________________________________
    Physical Address: ______________________________________________________________
    _____________________________________________________________________________
    Who is representing: _____________________________________________________________
    _____________________________________________________________________________
    Name of the person signing the complaint and his status: ________________________________
    _____________________________________________________________________________
    Name of the respondent: ________________________________________________________
    _____________________________________________________________________________
    Address: _____________________________________________________________________
    Occupation: __________________________________________________________________

    B: NATURE/FACTS OF THE COMPLAINT


    (State the complete description of the complaint precisely and concisely; include copies of all
    relevant documents)
    ______________________________________________________________________________________
    ______________________________________________________________________________________
    ___________________________________________________________
    If known, the reference to specific laws, regulation, concession contracts, licences, codes or norms
    which were supposedly infringed.
    ______________________________________________________________________________________
    ______________________________________________________________________________________
    ___________________________________________________________

    C: EVIDENCE THAT THE COMPLAINANT HAS SUBMITTED THE COMPLAINT TO THE


    REGULATED SUPPLIER AND THAT AVENUES WHICH COULD SOLVE THE PROBLEM
    WERE EXHAUSTED ACCORDING TO THE REGULATED SUPPLIER’S PROCEDURES
    ______________________________________________________________________________________
    ______________________________________________________________________________________
    ___________________________________________________________

    D: DESCRIPTION OF THE RESPONSE OR REMEDY WHICH THE REGULATED


    SUPPLIER IN QUESTION HAS MADE OR OFFERED
    ______________________________________________________________________________________
    ______________________________________________________________________________________
    ___________________________________________________________

    E: DESCRIPTION OF THE REMEDY OR REMEDIES DESIRED


    ______________________________________________________________________________________
    ______________________________________________________________________________________
    ___________________________________________________________

    F: I hereby declare that all the facts and information given in the application are correct
    to the best of my knowledge.

    Presented for filing this _____________ day of _______________________ year ___________

    ________________________________
    SIGNATURE OF THE COMPLAINT(S)

    For Registrar’s Use Only

    Date Received:__________________ File No.________________________________

    Date Resolved:_________________________________________________________

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