SOP FOR HOUSE KEEPING DEPARTMENT

GOALS OF THE DEPARTMENT : -

To maintain cleanliness and aesthetic upkeep of the hospital and to

maintain an infection controlled environment in the hospital.

SCOPE & COMPLEXITY OF SERVICES PROVIDED : -

House keeping is responsible for the cleanliness of the entre hospital

and incharge of the following area

● Control room – preparing discharged bed & room

● Cleaning
● Bed making
● Linen & laundry
● Lift operation
● In – house patient mobilization
● Maintenance of pest free environment
● Bio medical waste management
● Gardening
● Barbers

STAFFING PLAN :-

Executive

Store & linen

incharge

HK
Barber
assistants
 CLEANING METHODS
S.NO AREA PERIODICAL METHODS
AFTE SHIFTING ISOLATED CARBOLISATIO
PATIENTS & LONG STAYING AS
N + SCRUBBING
PATIENTS APPLICABLE
= TMC

CRITICAL ROUTINE CLEANNG 5 TIMES CARBOLISATIO

1 WEEK DAYS N + DRY & WET
AREA PER DAY
{5AM,8AM,12PM,3PM,8PM} MOPPING
CARBOLISATIO
WEEKEND CLEANING WEEK ENDS N + SCRUBBING
OF FLOOR

ROUTINE CLEANING CARBOLISATON

{MORNING / IN BETWEEN + DRY & WET
CLEANING} MOPPNG
WEEK DAYS
OT &
2 CARBOLISATIO
CATHLAB
END OF THE DAY CLEANING N + SCRUBBING
OF FLOOR
CARBOLSATION
+ SCRUBBING +
WEEKEND CLEANING WEEK ENDS
FOGGING =
TMC
DISINFECTING
THE ROOM +
OOCUPIED ROOMS
MOPPING THE
FLOOR
24*7
DISINFECTING
THE ROOM +
DISCHARGE ROOMS
INPATIEN SCRUBBING
3 T THE FLOOR
{WARDS}

AFTE SHIFTING ISOLATED DEPUNDS CARBOLISATIO

PATIENTS & LONG STAYING UPON N +SCRUBBING
PATIENTS PATIENT = TMC

DISINFECTING
OUT
CONSULTATON ROOMS & THE AREA &
4 PATIENT DAILY
INVESTGATION AREAS SCRUBBING
AREA
THE FLOOR
 COLOUR PURPOSE

Blue Patient rooms

Green Nurses station,corridor fittings,public areas

Red All critical care units

Brown Drinking glass,water jug,flask,fridges,oven

Yellow Wash basin,toilet tiles,toilet fittings and ventilation glass

Swabbing cloth Commode

DUSTER CLOTH COLOUR CODES

MOP COLOUR CODING :

Blue Patient rooms

Green Public areas

Yellow All toilets

Red Critical areas

LIST OF DISINFECTANTS :

PARTICULARS PURPOSE

Taski R2 Floor cleaning

Taski R3 Glass cleaning

Taski R5 Air freshner

Taski R6 WC bowl

Taski R9 Bathroom cleaning

Sumo Inox D7 Stainless steel shining

Emeral Removing rust stain

Virex Disinfectant
 Virkon Used in critical areas

Bacillocid

10% sodium hypochlorite Used for clearing blood & body fluids

Chemisorb powder Used for chemical spills

Clax ultra Used for linen washing

Clax 200 s

Material requirements :-
● Hk cleaning materials
● Stationary
● Computer
● Telephone

Equipments :-

● Single disk – scrubbing machine - 1 No

● Vaccum cleaner – 1 No
● Fogging machine – 2 No
● Wheel chars
● Stretchers
● Ride on scrubber – 1 No

Work instructions for wall washing

Arrange all the materials required on the trolley.

● Put on rubber gloves.

● Move to the assigned wall.
● Completely cover any electrical outlets using masking tape.
● Remove spots from the wall using nylon brush.
● Wash the wall by sponge mop dipped in disinfectant solution.
● Leave the surface dry as possible before moving to next area.
● Remove gloves and wash hands.
Work instructions for room cleaning

Arrange all the materials required on the trolley as per the following :-

● 2 plastic buckets 1 for fresh rapido micro fibres soaked n disinfectant solution and other for
foul micro fibres.
● Smart mops.
● Duster clothes.
● Dust bin covers.
● 3 no of bottles containing cleaning agent ,disinfectant ,liquid hand wash.
● Spray gun with disinfectant solution.
● Tissue box,tissue roll,soap,odonil,taski R3,room spray.
● Door mat
● Dustpan ,kettle brush ,nylon brush.
● Put on gloves only for one hand {left hand}
● Move to the concerned room.
● Knock the door before entering the room by announcing “House keeping” ,and wait
until the patient calls for
● Wish the patient and tell the purpose of coming
● Switch off fan and A/C.
● Remove all the movable things and place it outside the room.{food trolley,foot
stool,cot key,dustbins,doormat,chair}
● Remove the floor debris from corner to corner using smart mop
● Collect the dust and debris in the dustpan
● Spray dusts all the items in the following procedure.
● Spray can is filled with disinfectant solution
● Spray the required amount of disinfectant on the concerned area
● Damp wipe the surfaces in a systematic manner.
● All the corners are dusted without fail

● Following duster cloths are used:

● Blue color duster cloth for wall clock,head board,cupboard,guest
cot/couch,pt cot,chair,cot key.
● Orange color glass cloths for TV stand ,TV picture ,wash basin mirror,window
glass.
● Yellow color duster cloth for toilet,toilet fttings.
● Brown color duster cloth for drinking glass,water jug,flask,fridge.
● Green color duster cloth ,nurse’s station,corridor.
● Red color duster cloth for critical care area.
● Swabbing cloth for WC
● Blue color duster cloth for pt area ,wards.
● Hard stains on floor and wall are removed using nylon brush and cleaning agent.
● Mop the floor with disinfectant solution
● All the movable items are cleaned with disinfectant and replaced with fresh dustbin
covers and placed in its position
● Switch on fan and A/C
 ● Room spray is done on request of patients.
● Have a last look at the room referring to the checklist for completion of work
● Thank the patient before leaving the room.

Work instructions for public toilet cleaning

Basic principles:-

● Cleaning activity starts from the top to button of the room.

● Floors are cleaned from the wall farthest to the door to the exist.

Toilet is cleaning as per the following principles:

● Arrange all the materials required on the trolley.

● Place the cleaning in progress board on the floor
● Remove all the door mats and keep it aside
● Collect the trash in dustpan.
● Check all light fittings for working condition
● Clean the toilet fittings like - taps,knobs,flush,handle water facet with disinfectant and
yellow duster cloth and check for their working condition.
● Toilet tiles are washed using cleaning agent from top to bottom and wiped with yellow
duster cloth
● Scrub the wash basin with cleaning agent and dry the area using yellow color duster cloth.
● Wash basin mirror is cleaning with taski R3 and orange duster cloth.
● Scrub the toilet closet using toilet brush and cleaning agent.the inner rim should be
cleaned.ensure it is dry and spotless inside.clean the wc from the outside with swapping
cloth till it is dry and sparkling.clean the lid and toilet seat of the toilet closet dry and close
them.
● Scrub the floor and skirting with scrubbing brush using cleaning agent.
● Mop the floor with the disinfectant.the mop should be always in contact with floor mop
beneath and behind WC.
● Place the required toiletries .
● Have a last look at the toilet referring to the checklist.

Work instructions for critical area cleaning

● Put on appropriate PPE.

● Arrange all the materials required for the task on the trolley.
● Move to the assigned area
● Remove all the foul linen and discard in the foul linen bin.If any stained linen is found it has
to be taken to the washing room in water-soluble bags for washing.
● All the dust bins are emptied and cleaned with disinfectant solution and replaced with fresh
covers
● Floor debris is collected using smart mop and dustpan
● Use disinfectant and dust the cot,cupboards,A/C grills,food trolleys,walls,fan,doors,lights,IV
stands with the disinfectant solution.
● Then the whole area is mopped with the disinfectant solution using microfiber mop refill
 ● Place back the dustbins in the respective areas
● Bed making is done as per the procedure
● Remove the gloves and wash hands.

Work instructions for bio medical waste collection

● Put on appropriate mask,cap,apron,and gloves.

● Use the respective color coded bins to collect waste
● Move to the concerned area to be collected.remove the respective dust bin covers.tie the
top of all bin covers securely with plastic tags/rubber bands and mark the respective area
on the dustbins with marker pen.
● Place all secured tied dustbin covers in the respective colour coded rooms.
● Clean all surface of dustbins with disinfectant solution.
● 3filled sharp container are replaced with new containers at various locations.
● Needle cutter boxes are removed when they are ¾filled and replaced with new ones.
● Needle cutter equipment’s are replaced with new ones on completion of cutting
● Infectious waste is transported to the common garbage area in closed trolleys
● Transfer the tied waste bags into the drums of different compartments
● All the collected waste bags,sharp container and needle cutter boxes as stored in the
designated area are transported and treated by the medicare environment system
● Check list maintain by the housekeeping staff and it checked by supervisor
● The clearance is done as per the zones
● At the end of every clearance the 4 respective rooms are cleaned in the following procedure:
● Put on rubber shoes,safety mask,rubber gloves and apron
● Arrange the required cleaning material for the task
● Remove all the waste drums from the compartments
● Clean the floor from corner to corner towards the door
● Collect the waste in dustbins
● Wash the ceiling walls and floor with cleaning agent and then with disinfectant
solution
● Wash all the bins with disinfectant solution and replace the bins to the respective
compartments
● Wash all the trolleys with disinfectant solution and place the respective drums after
cleaning

FOUL LINEN WASHING PROCEDURE

All linen soiled with blood or body fluids and linen used in isolated patient
rooms are considered as foul linen.

DIRTY LINEN
1. Collected from wards in blue bin and carried to the linen room
2. All dirty linen are carried through ramp
3. Dirty linen are stored in the linen room and outsourced for washing
and pressing
 FOUL LINEN

1. Foul linen is packed in water soluble bag and carried in yellow

color bin to the laundry room.
2. All foul linen is carried through ramp.
3. Pre wash/sluice cycle is done in the machine to remove the
visible impurities.
4. Sluice cycle is followed by the thermal cycle for 20 mins at 60 c
5. After thermal cycle,linens are outsourced to laundry.

HK EQUIPMENTS
S.N
PARTICULARS
O
1 HK MAID CART TROLLEY
2 MOP STICK
3 MOP
4 EASY MOP STICK
5 WHIPPER
6 LONG STICK SCRUBBER
7 HAND SCRUBBER
8 KETTLE BRUSH
9 SCRUBBING BRUSH
10 CARPET BRUSH
11 SCROTCH PAD{HEAVY DUTY}
12 DUST BIN
13 DUST PAN
14 DUSTER CLOTH
15 GLASS SQUEEZE
16 WINDOW WASHER
17 BIG DUSTBIN WITHOUT LID
18 PLASTIC SACK HOLDER
19 CAUTION BOARD
20 SCRAPER
21 CADDY TRAY
22 SCRUBBING MACHINE
23 POLISH MACHINE
24 VACCUM MACHINE
25 BROOM {HARD}
26 FOGGING MACHNE
27 WASHING MACHINE
28 LINEN QUALITY CHECK TABLE
29 COB WEB STICK
30 COFFEE KETTLE
31 MOP HOLDER
32 WC BRUSH
33 TOILET ROLL
34 INDUSTRIAL ROLL
35 SHOE COVER
36 TISSUE BOX
37 DUSTBIN COVERS
DISPOSABLE SHEET {COUCH
38 ROLL}
39 FLASK
40 JUG
41 SPRAY GUN
42 CONTAINER BOX
43 TELESCOPIC POLES
44 KIMBERLY DISPENSOR
45 TISSUE ROLL DISPENSOR
46 SLUIS
47 RACK
QUALITY RECORDS
S.N
NAME OF THE RECORD
O
1 GROOMING CHECKLIST
2 MESSAGE BOOK
3 KEY LOG REGISTER
PUBLIC REST ROOM CLEANING
4 ERRAND CARD
5 BARBER ERRAND CARD
6 CTS ERRAND CARD
7 UNDER REPAIR ROOM CHECKLIST
OT - ROUTINE CLEANING
8 CHECKLIST
OT - INBETWEEN CLEANING
9 CHECKLIST
SPILLAGE MANAGEMENT
10 CHECKLIST
11 RETURNABLE GATE PASS
12 SHIFT INCHARGE CHECKLST
13 ATTENDANCE REGISTER
CRITICAL AREA CLEANING
14 CHECKLIST
15 ROOM CLEANING CHECKLIST
GENERAL WARD CLEANING
16 CHECKLIST
 OPD,RADIOLOGY CLEANNG
17 CHECKLST
LABORATORY CLEANING
18 CHECKLIST
TRAINING AND DEVELOPMENT
19 REGISTER
CATHLAB - ROUTINE CLEANING
20 REGISTER
CATHLAB - INBETWEEN
21 CLEANING REGISTER
AMBULANCE CLEANING
22 CHECKLIST
BIOMEDICAL WASTE COLLECTION
23 CHECKLIST
24 LAST & FOUND REGISTER
25 STAFF ALLOCATION REGSTER
PPE CUPBOARD WEEKLY
26 CHECKLIST
27 INDUCTION RECORD
28 UNIFORM REGISTER
EQUIPMENT MANTENANCE
29 REGISTER
30 MISSING & BREAKEGE REGISTER
31 PURCHASE INVOICE FILE
32 WORK ORDER FILE
33 AMPUTATION FILE
34 TRAINING CARDS
WARDWISE SURVELLANCE
35 CHECKLIST
36 PT DECLARE REGISTER