Hybrid IP-PBX

User Manual
KX-TDA30/KX-TDA100
Model KX-TDA200/KX-TDA600

Thank you for purchasing a Panasonic Hybrid IP-PBX.

Please read this manual carefully before using this product and save this manual for future use.

KX-TDA30: PSMPR Software File Version 3.0000 or later

KX-TDA100/KX-TDA200: PMPR Software File Version 3.0000 or later
KX-TDA600: PLMPR Software File Version 3.0000 or later
 Feature Highlights

Call Centre Voice Mail Integration

This PBX can establish Incoming Call Distribution You can forward your calls to a voice
Groups (ICD Group) by which a large volume of processing system and let calling parties leave
calls from the external customers could be messages in your mailbox when you are unable
received. One extension can act as the supervisor, to receive calls.
and monitor other group members. ICD
Group 01

Message
Message

ICD
Group 02 Message
Message
Customers
Queuing

1.8 Utilising the Call Centre (Page 129) 1.9.5 If a Voice Processing System is
Connected (Page 141)

Wireless System PC Phone/PC Console

This PBX optionally supports a Portable Station This PBX supports the PC Phone/PC Console
(PS) system. PSs can be used in the PBX when your computer is connected to certain
with other wired telephones. Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.

Computer

Appendix (Page 211) Consult your dealer

Easy Operation Call Record

If you are using a certain Panasonic telephone (Station Message Detail Recording)
that is equipped with a Navigator Key/Jog Dial This PBX can record or print out call
and a display, it helps you to access the desired information: date, time, extension no., dialled
feature easily. Also, you will be informed of the no., duration, etc.
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Date Time Ext • • • • • • •

01/02/02 10:03AM 1230 • • • • • • •

ENTER 01/02/02 11:07AM 2230 • • • • • • •

Navigator Key Jog Dial

Message/Ringer Lamp

1.1 Before Operating the Telephones (Page 14) Consult your dealer

2 User Manual
 Built-in Simplified Voice Message
You can set incoming calls to be redirected
to your message box to let callers leave voice
messages when you are unable to answer
the phone.
Hello, this
is 204. Please
leave your
message.

1.5.2 Using Voice Messaging (Built-in

Simplified Voice Message [SVM]) (KX-TDA30
only) (Page 92)

User Manual 3
 In This Manual,
• Proprietary Telephone is abbreviated as "PT".
Single Line Telephone is abbreviated as "SLT".
Portable Station is abbreviated as "PS".
Proprietary Telephone with a Display is abbreviated as "Display PT".
Digital Proprietary Telephone is abbreviated as "DPT".
• The suffix of each model number is omitted.
• The illustrations of the PBX are based on the KX-TDA200.
• The following icons are used frequently.

!! Hints Conditions

NOTES
• The contents of this manual apply to PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your PBX, consult your dealer.
• Product specifications are subject to change without notice.

Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications companies over
connected networks

4 User Manual
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.

Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub,
in a wet basement, or near a swimming pool.
2. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
3. Do not use a telephone in the vicinity of a gas leak to report the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as
they may explode. Dispose according to local regulations.

SAVE THESE INSTRUCTIONS

User Manual 5
 The KX-TDA30E, KX-TDA30NE, KX-TDA30GR, and KX-TDA30CE are designed to interwork
with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

The KX-TDA100E/KX-TDA200E, KX-TDA100NE/KX-TDA200NE, KX-TDA100GR/KX-

TDA200GR, and KX-TDA100CE/KX-TDA200CE are designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
• ONP 2048 kbit/s digital structured leased lines (D2048S)

The KX-TDA600E, KX-TDA600NE, KX-TDA600GR, and KX-TDA600CE are designed to

interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
• ONP 2048 kbit/s digital structured leased lines (D2048S)

Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this
equipment is in compliance with the essential requirements and other relevant provisions of Radio &
Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:

http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

6 User Manual
Attention
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of
the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 ˚C), and vibration, and
should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the outside
lines:
1. Disconnect the PBX from all outside lines.
2. Connect known working single line telephones (SLTs) to those outside lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside lines until it has been serviced by an authorised Panasonic Factory Service Centre.
• Never attempt to insert wires, pins, etc. into the vents or holes of this unit.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
• When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
• For users of PC Phone (Free Licence Version) shipped with KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
– Recording
– TAM
– Voice Memo
– Text Memo
– Speed
To continue using any of the corresponding features after the trial period, please purchase KX-
TDA0350 (PC Phone, 5 licences).

User Manual 7
 For users in the European Union only
• Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take these products to designated collection points, where they will be accepted
on a free of charge basis. Alternatively, in some countries you may be able to return your products to
your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly
will help to save valuable resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point. Penalties may be applicable for
incorrect disposal of this waste, in accordance with national legislation.
• For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.
• Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method of disposal.

For users in New Zealand only

• This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
• IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
• APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero
+ area code should either be removed when calling back local numbers, or check with your toll carrier
that a charge will not be levied.
• All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In
addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the
nature of the personal information collected, the purpose for its collection, how it is used, and what is
disclosed to any other party.

8 User Manual
For Future Reference
Please print, record, and retain the following information for future reference.

Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.

MODEL NO.

SERIAL NO.

DATE OF PURCHASE

NAME OF DEALER

DEALER'S ADDRESS

DEALER'S TEL. NO.

User Manual 9
Table of Contents
1 Operation............................................................................................... 13
1.1 Before Operating the Telephones..................................................................................14
1.1.1 Before Operating the Telephones .....................................................................................14
1.2 Making Calls ....................................................................................................................25
1.2.1 Basic Calling ..................................................................................................................... 25
1.2.2 Easy Dialling ..................................................................................................................... 30
1.2.3 Redial ................................................................................................................................34
1.2.4 When the Dialled Line is Busy or There is No Answer......................................................35
1.2.5 Accessing the ISDN Service (ISDN Service Access) .......................................................43
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) .......................................44
1.2.7 Calling without Restrictions............................................................................................... 45
1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])..........46
1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting)........49
1.3 Receiving Calls ...............................................................................................................50
1.3.1 Answering Calls ................................................................................................................50
1.3.2 Answering Hands-free (Hands-free Answerback) .............................................................51
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup).......................................... 52
1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) ........... 53
1.3.5 Using the ANSWER/RELEASE Button .............................................................................54
1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]).......................56
1.4 During a Conversation....................................................................................................57
1.4.1 Transferring a Call (Call Transfer)......................................................................................57
1.4.2 Holding a Call....................................................................................................................61
1.4.3 Talking to Two Parties Alternately (Call Splitting) .............................................................. 65
1.4.4 Answering Call Waiting .....................................................................................................67
1.4.5 Multiple Party Conversation ..............................................................................................71
1.4.6 Mute ..................................................................................................................................79
1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) ................................80
1.4.8 Using the Headset (Headset Operation) ........................................................................... 81
1.5 Before Leaving Your Desk..............................................................................................83
1.5.1 Forwarding Calls ...............................................................................................................83
1.5.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) (KX-TDA30 only)......92
1.5.3 Showing a Message on the Caller's Telephone Display (Absent Message) ...................103
1.5.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) .................. 105
1.6 Making/Answering an Announcement ........................................................................107
1.6.1 Paging .............................................................................................................................107
1.6.2 Answering/Denying a Paging Announcement .................................................................109
1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)..........110
1.7 Setting the Telephone According to Your Needs .......................................................113
1.7.1 Setting the Alarm (Timed Reminder) ..............................................................................113
1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................ 115
1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) ......118
1.7.4 Displaying Your Telephone Number on the Called Party and Caller's Telephone (Calling/
Connected Line Identification Presentation [CLIP/COLP])..............................................119
1.7.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone (Connected
Line Identification Restriction [COLR])............................................................................120

10 User Manual
1.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line
Identification Restriction [CLIR])..................................................................................... 121
1.7.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) ........ 122
1.7.8 Turning on the Background Music (BGM)....................................................................... 123
1.7.9 Protecting Your Line against Notification Tones (Data Line Security)............................. 124
1.7.10 Checking the Time Service Status ................................................................................. 125
1.7.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) ................................. 126
1.7.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) ......... 127
1.7.13 Clearing Features Set at Your Extension (Extension Feature Clear).............................. 128
1.8 Utilising the Call Centre ............................................................................................... 129
1.8.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)....................... 129
1.8.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming
Call Distribution Group Monitor) ..................................................................................... 132
1.8.3 Forwarding a Waiting Call (Manual Queue Redirection) ................................................ 135
1.9 Using User-supplied Equipment ................................................................................. 136
1.9.1 If a Doorphone/Door Opener is Connected.................................................................... 136
1.9.2 If an External Relay is Connected .................................................................................. 138
1.9.3 If an External Sensor is Connected................................................................................ 139
1.9.4 If a Host PBX is Connected ............................................................................................ 140
1.9.5 If a Voice Processing System is Connected ................................................................... 141
1.10 Administrative Features .............................................................................................. 147
1.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)..................... 147
1.10.2 Recording Information Using Preprogrammed Messages (Printing Message) .............. 153
1.11 After Moving to a New Location in the Office ............................................................ 154
1.11.1 Using the Same Settings as Your Previous Extension (Walking Extension) .................. 154
1.12 Using a Display Proprietary Telephone...................................................................... 155
1.12.1 Using the Call Log .......................................................................................................... 155
1.12.2 Using the Directories ...................................................................................................... 159
1.12.3 Accessing System Features (System Feature Access).................................................. 167

2 Manager Operation .............................................................................169

2.1 Control Features........................................................................................................... 170
2.1.1 Extension Control ........................................................................................................... 170
2.1.2 Time Service Mode Control............................................................................................ 171
2.1.3 Restriction Level Control (Dial Tone Transfer) ................................................................ 173
2.1.4 Turning on the External Background Music (BGM) ........................................................ 174
2.1.5 Recording Outgoing Messages (OGM) .......................................................................... 175
2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) ........................ 178
2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor ........................................ 179

3 Customising Your Phone & System ..................................................181

3.1 Customising Your Phone (Personal Programming) .................................................. 182
3.1.1 Customising Your Phone (Personal Programming) ........................................................ 182
3.1.2 Settings on the Programming Mode ............................................................................... 184
3.1.3 Customising the Buttons ................................................................................................ 195
3.2 Manager Programming ................................................................................................ 200
3.2.1 Programming Information ............................................................................................... 200
3.2.2 Manager Programming................................................................................................... 201
3.3 Customising Your System (System Programming)................................................... 203
3.3.1 Programming Information ............................................................................................... 203
3.3.2 System Programming ..................................................................................................... 206

User Manual 11
 4 Appendix ............................................................................................. 211
4.1 Troubleshooting ............................................................................................................212
4.1.1 Troubleshooting...............................................................................................................212
4.2 Feature Number Table ..................................................................................................215
4.2.1 Feature Number Table.....................................................................................................215
4.3 What is This Tone? .......................................................................................................226
4.3.1 What is This Tone?..........................................................................................................226
4.4 Revision History............................................................................................................ 230
4.4.1 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx .......................................230
4.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx .......................................231
4.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx .......................................232
4.4.4 KX-TDA30 PSMPR Software File Version 1.1xxx ...........................................................233
4.4.5 KX-TDA30 PSMPR Software File Version 2.0xxx ...........................................................234
4.4.6 KX-TDA30 PSMPR Software File Version 2.2xxx ...........................................................235
4.4.7 KX-TDA30 PSMPR Software File Version 3.0xxx ...........................................................236

Index .......................................................................................................... 237

12 User Manual
 Section 1
Operation

This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.

User Manual 13
1.1 Before Operating the Telephones

1.1 Before Operating the Telephones

1.1.1 Before Operating the Telephones

What Kind of Telephone Can Be Used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary
telephone (PT) such as the KX-T7636 or KX-NT136. You can also use a Panasonic Portable Station (PS)
such as the KX-TCA255 or KX-TD7690. Use the feature depending on the telephone you are using. If you
REDIAL

are using a Panasonic proprietary telephone with a special feature button such as or a display
(Display PT) or both, you can follow the operation with the button or display messages for easy
programming.
If you use a large display telephone (e.g., KX-T7636), you can follow the displayed messages to use the
features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by
entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.

• If you use a Panasonic proprietary

telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customising the Buttons".

Registration for Your Portable Station (PS)

You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.

Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers
(factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in "4.2.1 Feature Number Table" (Appendix).

Notice
The default value of a flexible feature number may vary depending on country/area. For more details,
consult your dealer.

14 User Manual
 1.1 Before Operating the Telephones

If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.

Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 What is This Tone?"
(Appendix).

Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the
Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.12 Using a Display Proprietary Telephone".

Notice
In this manual, the display messages are described in English.

Your Extension Number

If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button or Soft (S1) button while on-hook.

Using a Navigator Key/Jog Dial/Volume Key

The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The
contrast or the volume level and the items will change as follows:

Navigator Key Jog Dial Volume Key

Up Up
(Level increases) Left Right (Level increases)
(anti-clockwise) (clockwise)

Left ENTER Right

Level decreases Level increases

Down Down
(Level decreases) (Level decreases)

User Manual 15
1.1 Before Operating the Telephones

Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TDA200.

Restrictions
Some features may be restricted at your extension under system programming. Consult your manager or
dealer.

Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.

This feature cannot be used with a Seize an outside line (One of the
single line telephone. (CO) following).
OR
• Press the CO button.
0 / 9
OR • Dial automatic line access
See "Programming" for Related
outside line number 0 or 9.
Programming if necessary. 8 group no.
• Dial outside line group access
number and outside line group
number.
Off-hook (One of the following). Press the Call button on the
• Lift the handset. Doorphone.
• Press the SP-PHONE button.
• Press the MONITOR button. (To
start talking, lift the handset.)
• Press TALK button.
On-hook (One of the following). Press the hookswitch lightly.
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.
• Press CANCEL button.
Press the corresponding feature Talk.
button on the proprietary telephone.

Enter the required number. You will hear a busy, confirmation,

desired no.
<Example> dial, ring or ringback tone.
B. Tone: Busy Tone
account code C. Tone: Confirmation Tone
Enter the account code. D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
Dial an extension number. outside Dial outside phone number.
extension no.
phone no.

phone no. Dial the telephone number. Press any dial key (0–9, , #).
dial key

16 User Manual
 1.1 Before Operating the Telephones

When You Use a Panasonic Proprietary Telephone

If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.

Fixed Buttons

CO: SP-PHONE:
Used to make or receive an outside call. SP-PHONE
Used for hands-free operation.
(CO)
(Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the outside line "number" [e.g., 1, 2]
may be shown on some telephones.)

AUTO DIAL/STORE: PAUSE:

AUTO DIAL
Used for System/Personal Speed Dialling PAUSE
Used to insert a pause when storing a
STORE or storing programme changes. telephone number. This button also
functions as the PROGRAM button when
there is no PROGRAM button on your
telephone.

REDIAL: MESSAGE:
MESSAGE
REDIAL
Used to redial the last dialled number. Used to leave a message waiting
indication or call back the party who left
the message waiting indication.

User Manual 17
1.1 Before Operating the Telephones

INTERCOM: Soft Buttons:

INTERCOM
Used to make or receive intercom calls. Used to select the item displayed on the
bottom of the display.

INT’

MONITOR: AUTO ANS (Auto Answer)/MUTE:

AUTO ANS
MONITOR
Used for hands-free dialling. You can Used to receive an incoming call in
monitor the party's voice in hands-free MUTE hands-free mode or mute the microphone
mode. during a conversation.

TRANSFER: HOLD:
TRANSFER
Used to transfer a call to another party. HOLD
Used to place a call on hold.

18 User Manual
 1.1 Before Operating the Telephones

FLASH/RECALL: CONF (Conference):

FLASH/
CONF
RECALL
Used to disconnect the current call and Used to establish a multiple party
make another call without hanging up. conversation.
This button also functions as a CANCEL
button while on-hook.

VOICE CALL/MUTE: Call Forwarding (FWD)/Do Not Disturb

VOICE CALL
Used to monitor an intercom call FWD/DND
(DND):
MUTE automatically, but it cannot be used for Used to perform Call Forwarding (FWD)
hands-free conversations. It also mutes or Do Not Disturb (DND).
the handset microphone during a
conversation.

PROGRAM: ANSWER:
PROGRAM ANSWER
Used to enter and exit the Programming Used to answer an incoming call.
mode.

PROG.

User Manual 19
1.1 Before Operating the Telephones

RELEASE: Navigator Key/Jog Dial/Volume Key:

RELEASE
Used to disconnect the line. Used to adjust the volume and the display
contrast or select desired items.

VOL

Programmable Feature (PF): MODE:

Located on the upper part of the CO MODE Used to shift the display to access various
(PF)
button array or on the DSS Console. features.
Assigns the desired button and used to
access the stored feature. Mostly used as
a One-touch Dialling button. (Only the "F
and number" may be shown on some
telephones.)
SELECT: SHIFT:
SELECT Used to select the displayed item or to call SHIFT Used to access the second level of Soft
the displayed phone number. button features.

ENTER: CANCEL:
Used to confirm the selected item. Used to cancel the selected item.

Customised Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an
"Account" button. To customise, refer to "3.1.3 Customising the Buttons".

Buttons Feature
Used to access an idle outside line for making outside calls.
Loop-CO (L-CO)
Incoming outside calls from any outside line arrive at this button.
Used to access an idle outside line in a specified outside line group for making
outside calls.
Group-CO (G-CO)
Incoming calls from outside lines in the assigned outside line group arrive at
this button.

20 User Manual
 1.1 Before Operating the Telephones

Buttons Feature
Single-CO (S-CO) Used to access a specified outside line for making or receiving outside calls.
Used to access an extension with one touch.
Direct Station Selection (DSS)
It is also possible to be changed to the other feature button.
One-touch Dialling Used to access a desired party or system feature with one touch.
Incoming Call Distribution Used to access a specified incoming call distribution group for making or
Group (ICD Group) receiving calls.
Used to leave a message waiting indication or call back the party who left the
Message
message waiting indication.
Message for Another
Used to have a Message button for another extension.
Extension
Call Forwarding (FWD)/Do Not
Used to forward all calls to a specified destination or refuse.
Disturb (DND)—Both calls
FWD/DND—Outside calls Used to forward outside calls to a specified destination or refuse.
FWD/DND—Intercom calls Used to forward intercom calls to a specified destination or refuse.
Group FWD—Both calls Used to forward all the calls to your group to a specified destination.
Group FWD—Outside calls Used to forward the outside calls to your group to a specified destination.
Group FWD—Intercom calls Used to forward the intercom calls to your group to a specified destination.
Account Used to enter an account code.
Conference Used to establish a multiple party conversation.
Terminate Used to disconnect the current call and make another call without hanging up.
Used to access special features offered by a host PBX or a telephone
External Feature Access (EFA)
company.
Call Charge Reference Used to check the total call charge for your own extension.
Call Park Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Used to park a call in an idle parking zone automatically.
Zone)
Call Log Used to show the incoming call information.
Call Log for ICD Group Used to have a Call Log button for incoming call distribution group.
Log-in/Log-out Used to switch between the log-in and log-out mode.
Log-in/Log-out of a specified Used to have a Log-in/Log-out button for another incoming call distribution
group group.
Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups.
Used to transfer the longest waiting call in the queue of an incoming call
Hurry-up
distribution group to the overflow destination.
Wrap-up Used to switch the wrap-up status, Ready and Not Ready mode.
System Alarm Used to confirm a PBX error. For more details, consult your dealer.
Time Service (Day/Night/
Used to switch the time service mode.
Lunch/Break)

User Manual 21
1.1 Before Operating the Telephones

Buttons Feature
Answer Used to answer an incoming call.
Used to disconnect the line during or after a conversation or to complete a Call
Release
Transfer.
Used to change the toll restriction/call barring level of other extension users
Toll Restriction/Call Barring
temporarily.
ISDN Service Used to access an ISDN service.
Calling Line Identification
Used to switch between the CLIP and CLIR services.
Restriction (CLIR)
Connected Line Identification
Used to switch between the COLP and COLR services.
Restriction (COLR)
ISDN-Hold Used to transfer a call using telephone company.
Headset Used to talk using the headset.
Time Service Switching Mode
Used to switch the time service mode, Automatic or Manual.
(Automatic/Manual)
Two-way Record Used to record a conversation into your own mailbox.
Two-way Transfer Used to record a conversation into the mailbox of a specific extension.
Used to record a conversation into the mailbox of a specific extension with one
One-touch Two-way Transfer
touch.
Used to monitor your own voice mailbox while an incoming caller is leaving a
Live Call Screening (LCS)
message and, if desired, intercept the call.
Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension.
Network Direct Station Used to access an extension connected to other PBXs in the network with one
Selection (NDSS) touch.
CTI Used to access CTI features. For more details, consult your dealer.
Check-in Used to switch the room status of extensions from Check-out to Check-in.
Check-out Used to switch the room status of extensions from Check-in to Check-out.

22 User Manual
 1.1 Before Operating the Telephones

How to Follow the Steps

An example of system operation is shown below.

Calling Another Extension

Feature title

To call an extension (Intercom Call)

PT/SLT/PS
PT and SLT

Operation steps
extension no.
OR
The description of the
icons are explained on
(DSS)
"Icon Descriptions".
Off-hook. Dial extension number Talk.
or press DSS.

The DSS button light shows the current status as follows:

Off: The extension is idle. Conditions
Red on: Your or another extension is using the line.

To call using a directory, refer to "1.11.2 Using the Directories". Hints

For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE button.

Customising Your Phone

3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.

Programming References: The related or required programming is noted.

User Manual 23
1.1 Before Operating the Telephones

Connection Example
This diagram shows you a connection example.

Private IP
Network
Telephone Company

Computer
Hybrid IP-PBX Router
KX-TDA200/
KX-TDA30 KX-TDA100
KX-TDA600

Computer

Batteries
IP Proprietary
Telephone
(KX-TDA100/KX-TDA200/
KX-TDA600 only)

Single Line
Single Line Telephone
Computer Telephone Computer
(Server)

Digital Proprietary
Printer Fax Machine Telephone

Computer
External Sensor/ Wireless Phone Analogue DSS Console
External Relay
Proprietary
Telephone

ISDN Telephone
Doorphone & Door Opener

Digital DSS Console

Proprietary
Telephone
External Music Source
Portable Cell
Station Station
USB

Pager/ Amplifier
KX-T7636/ Computer
Speaker
KX-T7633

Voice Processing
System
KX-T7600 Digital KX-T7600 Digital
Proprietary Proprietary
Telephone Telephone

24 User Manual
 1.2 Making Calls

1.2 Making Calls

1.2.1 Basic Calling

– Calling Another Extension
– Calling an Outside Party
– Making a Call to a Private Network (TIE Line Access)
– Using an Account Code (Account Code Entry)

Calling Another Extension

To call an extension (Intercom Call)

PT and SLT
PT/SLT/PS

extension no.
OR

(DSS)

Off-hook. Dial extension number Talk.

or press DSS.

• The DSS button light shows the current status as follows:

Off: The extension is idle.
Red on: Your or another extension is using the line.

• To call using a directory, refer to "1.12.2 Using the Directories".

• For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
• Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE button.

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.

User Manual 25
1.2 Making Calls

To call an operator (Operator Call)

You can call an extension or a group assigned as the operator.

PT/SLT/PS

9
OR

0
Off-hook. Enter 9 or 0.

• The operator call number (default) varies depending on country/area.

For more details, consult your dealer.

Calling an Outside Party

You have to seize an outside line before dialling an outside phone number because external calls are made
via your PBX.
Select one of the following methods:

To select an idle outside line automatically (Automatic Line Access)

PT/SLT/PS

(L-CO)
OR
outside
phone no.
0 / 9
Off-hook. Press L-CO or Dial outside phone Talk.
enter automatic number.
line access number.

• The automatic line access number (default) varies depending on country/area.

For more details, consult your dealer.

To select an idle outside line in the specified outside line group automatically (Outside Line
Group Access)

PT and SLT
PT/SLT/PS
(G-CO)
OR outside
phone no.
outside line
8 group no.

Off-hook. Press G-CO or enter outside Dial outside phone Talk.

line group access number number.
and then outside line group
number (2 digits).

26 User Manual
 1.2 Making Calls

To select the specified outside line

PTPT/PS
and

outside
(S-CO) phone no.

Off-hook. Press S-CO. Dial outside phone Talk.

number.

• Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
• You may be restricted from making a call to the specified outside party. To make a call, refer
to "1.2.7 Calling without Restrictions".

• To confirm number before dialling, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialling)
• Call Charge Reference
You can confirm your total call charges by pressing the Call Charge Reference button.
• To make a call to another party without going on-hook, press the FLASH/RECALL button.
It will re-access the outside line and provide external dial tone. Pressing the Terminate button
will provide intercom dial tone. You can dial the new phone number without going on/off-hook.
• Hands-free Operation
You can make an outside call and have a conversation in hands-free mode using the SP-
PHONE button.

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customising the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-
CO) button, a Terminate button or a Call Charge Reference button.

Making a Call to a Private Network (TIE Line Access)

You can access extensions connected to other PBXs in a private network.

To call

PT/SLT/PS
extension no. *
OR

7 private phone no. *

Off-hook. Talk.
Dial extension number or
enter 7 and then dial private phone number.

User Manual 27
1.2 Making Calls

• * Which type of telephone number must be entered depends on the settings of your PBX. For
more details, consult your dealer.

To call with one touch

PTPT/PS
and SLT

(NDSS)

Off-hook. Press NDSS. Talk.

• To start monitoring another PBX extension after customising an NDSS button, go off-
hook, press the NDSS button, and go on-hook.
The NDSS button light will show the current status as follows:
Off: The extension is idle.
Red on: The extension is busy.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.

Using an Account Code (Account Code Entry)

You may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration.

PT/SLT/PS

(Account)
OR account code
D.Tone
4 9

Off-hook. Press Account or Enter account code Enter #.

enter 49. (max. 10 digits).

outside
phone no.

Dial outside
phone number.

Seize outside line before

entering outside phone number.

28 User Manual
 1.2 Making Calls

• A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
• Account codes may use the digits "0" through "9".
• If you enter the wrong code, press the " " key and re-enter the account code.

• You may not be able to make an outside call without an account code. Entry mode is assigned
to each user. Ask your manager for your mode.
• For your convenience, you can store the code with the phone number in the memory (e.g.,
Speed Dialling).

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an Account button.

User Manual 29
1.2 Making Calls

1.2.2 Easy Dialling

This is convenient for frequently dialled phone numbers.
– With a One-touch Button (One-touch Dialling)
– Using Numbers Stored at Your Extension (Personal Speed Dialling)
– Using Numbers Stored in the PBX (System Speed Dialling)
– To a Preset Number by Going Off-hook (Hot Line)
– Using a Preprogrammed Number (Quick Dialling)

With a One-touch Button (One-touch Dialling)

You can store a phone number into the flexible button for one-touch operation.

PT/PS

(One-touch
Dialling)

Off-hook. Press One-touch

Dialling.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a One-touch Dialling button, store the desired phone number or feature
number.

Using Numbers Stored at Your Extension (Personal Speed Dialling)

You can store numbers at your extension for your personal use.
This feature is also known as Station Speed Dialling.

To store a phone number

PT/SLT

personal speed desired

3 0 dialling no. phone no. C.Tone

Off-hook. Enter 30. Enter personal speed Enter desired On-hook.

dialling number phone number Enter #.
(2 digits). (max. 32 digits).

Enter outside line access number

before outside phone number.

30 User Manual
 1.2 Making Calls

• The number of personal speed dialling numbers available per extension (default: 10 numbers
stored in locations "00" to "09") can be increased to a maximum of 100. For more details,
consult your dealer.

To dial

PT/SLT
AUTO DIAL

STORE personal speed

OR dialling no.

Off-hook. Press AUTO DIAL Enter . Dial personal speed

or enter . dialling number (2 digits).

• To call using a directory, refer to "1.12.2 Using the Directories".

Using Numbers Stored in the PBX (System Speed Dialling)

You can make calls using speed dialling numbers stored in the PBX.

PT/SLT/PS
AUTO DIAL

STORE
system speed
OR dialling no.

Off-hook. Press AUTO DIAL Dial system speed

or enter . dialling number (3 digits).

• To call using a directory, refer to "1.12.2 Using the Directories".

User Manual 31
1.2 Making Calls

To a Preset Number by Going Off-hook (Hot Line)

You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialling.

To store a phone number

PT/SLT/PS

desired
7 4 0 2 phone no. C.Tone

Off-hook. Enter 740. Enter 2. Enter desired Enter #. On-hook.

phone number
(max. 32 digits).

Enter outside line access number

before outside phone number.

To set/cancel

PT/SLT/PS

1 Set
OR
7 4 0
0 Cancel C.Tone

Off-hook. Enter 740. Enter 1 to set On-hook.

or 0 to cancel.

To dial

PT/SLT/PS

Off-hook.

• To call another party, dial the desired party's phone number before the preprogrammed
number is dialled.
• You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment—Outgoing)
• If cancelling Hot Line is difficult because this feature is activated immediately after going off-
hook, consult your dealer.

32 User Manual
 1.2 Making Calls

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.

Using a Preprogrammed Number (Quick Dialling)

You can make a call simply by pressing the preprogrammed number for quick dialling. For details, consult
your manager or dealer.

PT and SLT
PT/SLT/PS

quick dialling no.

Off-hook. Dial quick dialling

number (max. 4 digits).

• The length of a quick dialling number can be increased to a maximum of eight digits. For more
details, consult your dealer.
• This is a useful feature for hotels.
For example, to dial Room Service, dial the digit "3", not the full extension number.

User Manual 33
1.2 Making Calls

1.2.3 Redial
This is convenient when calling the same outside party again.
– Redialling the Last Number You Dialled (Last Number Redial)

Redialling the Last Number You Dialled (Last Number Redial)

PT/SLT/PS

REDIAL

OR

Off-hook. Press REDIAL or enter #.

• Up to 32 digits can be stored and redialled.

• After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.

• Automatic Redial
To redial automatically, press the SP-PHONE button and then the REDIAL button, or press
the REDIAL button directly. It will keep trying the busy number until the called party answers
or until a specified timeout.
You can perform other tasks during dialling. To cancel, press the FLASH/RECALL button.
Some outside lines may not support this feature.
This feature is not available for the KX-T7665 and PS.

34 User Manual
 1.2 Making Calls

1.2.4 When the Dialled Line is Busy or There is No Answer

– Reserving a Busy Line (Automatic Callback Busy)
– Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
– Sending a Call Waiting Notification (Call Waiting)
– Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message
Waiting)
– Joining an Existing Call (Executive Busy Override)
– Monitoring Another Extension (Call Monitor)
– To an Extension Refusing the Call (DND Override)

Reserving a Busy Line (Automatic Callback Busy)

You can set the telephone to receive callback ringing:
• when a dialled extension becomes idle.
• when your desired outside line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
• For an outside call: The line is seized.
• For an intercom call: The called extension starts ringing automatically.

To set (for both extension and outside line)

PT/SLT/PS
While hearing a busy tone

6
C.Tone

Enter 6. On-hook.

To answer the callback ringing from an idle extension

PT/SLT/PS
While hearing a callback ringing

R.B.Tone

Off-hook. Talk.

User Manual 35
1.2 Making Calls

To answer the callback ringing from an idle outside line

PT/SLT/PS
While hearing a callback ringing
outside
phone no.

Off-hook. Dial outside phone Talk.

number.

• If you do not answer the callback ringing within 10 seconds, this feature will be cancelled.

To cancel callback ringing (Automatic Callback Busy Cancel)

PT/SLT/PS

4 6
C.Tone

Off-hook. Enter 46. On-hook.

Setting Callback on an ISDN Line (Completion of Calls to Busy

Subscriber [CCBS])
You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes
free.
When you answer the callback ringing, the called party's telephone number is automatically dialled.

PT/SLT/PS
While hearing a busy tone

6
C.Tone

Enter 6. On-hook.

36 User Manual
 1.2 Making Calls

To answer while hearing a callback ringing

PT/SLT/PS

Off-hook.

To cancel (CCBS Cancel)

PT/SLT/PS

4 6
C.Tone

Off-hook. Enter 46. On-hook.

• If you do not answer within a specified time period, this feature will be cancelled.
• Availability of this feature depends on the ISDN service of your telephone company.

Sending a Call Waiting Notification (Call Waiting)

You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signalling (BSS).

PT/SLT/PS
While hearing a busy tone

Enter 1.

• Depending on the other party's telephone, you may be able to talk to the other party using
the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can send a
call announcement through the handset (Whisper OHCA), if they are having another
conversation using the handset.
Refer to "1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA)". For telephones capable of using the OHCA and Whisper OHCA features,
consult your dealer.

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1.2 Making Calls

Leaving a Message Waiting Indication/Calling Back the Caller Who

Left an Indication (Message Waiting)
For a caller
When the called extension is busy or does not answer your call, you
can leave a notification so that the called party may call you back.
For a called extension
As a message receiver, the Message button light or Message/Ringer
Lamp lets you know that a call has been received. If you receive
notification, you can call the caller back by a simple operation.

For a caller

To leave a message waiting indication

PT/SLT/PS
When the called extension is busy or does not answer
MESSAGE

OR
C.Tone
4
Press MESSAGE On-hook.
or enter 4.

To leave/cancel a message waiting indication

PT/SLT/PS
PT and SLT

1 Leave
7 0 OR desired
extension no. C.Tone
0 Cancel

Off-hook. Enter 70. Enter 1 to leave Enter desired On-hook.

or 0 to cancel. extension number.

38 User Manual
 1.2 Making Calls

For a called extension

To check the left message and call back

PT/PS
While on-hook
MESSAGE

Press MESSAGE Off-hook. Talk.

until the desired
extension appears.

To call back

PT/SLT/PS
MESSAGE

OR

7 0 2

Off-hook. Press MESSAGE or enter 70 and then 2. Talk.

To clear message waiting indications left on your extension

PT/SLT/PS

your
7 0 0 extension no. C.Tone

Off-hook. Enter 70. Enter 0. Dial your On-hook.

extension number.

User Manual 39
1.2 Making Calls

• The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message.
• The display shows the messages starting with the most recent call.
• At a called extension, the MESSAGE button allows you to clear message waiting indications
if you do not want to call the callers back. To clear, press the MESSAGE button and then press
the soft button.
• On your PT, you can establish one or more Message for Another Extension buttons. These
buttons can accept the message waiting notification of other extensions or various incoming
call distribution groups.
In other words, you can monitor the message waiting notifications of other telephones.
• A single line telephone extension user will receive a special dial tone as message waiting
notification when going off-hook.
• KX-TDA100/KX-TDA200/KX-TDA600 only
The message waiting lamp of a single line telephone can also let you know that you have a
message in the same way as the Message button.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Message button or Message for Another Extension button.

40 User Manual
 1.2 Making Calls

Joining an Existing Call (Executive Busy Override)

The preprogrammed extension can call someone who is busy on the telephone and establish a three-party
conversation.

To join an intercom call

PT/SLT/PS
Party joining the call

extension no. 3
B. Tone C.Tone

Off-hook. Dial extension number. Enter 3. Talk.

A three-party conversation
is now established.
Parties in the conversation

During a conversation
C.Tone
Talk.

To join an outside call

PT/PS
Party joining the call

(CO) 3
B. Tone C.Tone

Off-hook. Press Enter 3. Talk.

corresponding CO.
A three-party conversation
is now established.
Parties in the conversation

During a conversation
C.Tone
Talk.

• To join another conversation, you must have Executive Busy Override enabled at your
extension. For more details, consult your dealer.
• It is possible for an originating extension to leave a three-party conversation with an outside
party and let the two other parties talk by simply going on-hook.

User Manual 41
1.2 Making Calls

For the originating extension

To talk to each party alternately

PT/PS
During a conversation
To continue

TRANSFER

Talk to the
Press TRANSFER. other party.

• You can also deny others the possibility of joining your conversation (Default: Allow). Refer to
"1.7.7 Preventing Other People from Joining Your Conversation (Executive Busy Override
Deny)".

Monitoring Another Extension (Call Monitor)

The preprogrammed extension can monitor another extension.

To monitor

PT/SLT/PS

extension no. 5 Monitoring starts

B.Tone C.Tone

Off-hook. Dial extension Enter 5.

number.

To an Extension Refusing the Call (DND Override)

The preprogrammed extension can call someone who has set the DND feature.

PT/SLT/PS

extension no. 1
DND Tone R.B.Tone

Off-hook. Dial extension Enter 1. Talk.

number.

42 User Manual
 1.2 Making Calls

1.2.5 Accessing the ISDN Service (ISDN Service Access)

You can access services provided by the ISDN.

To access

PT/PS

(ISDN Service)
(If all required digits are stored.)
OR
outside line
(Requires to dial
(ISDN Service) service code (ISDN Service) additional digits.)

Off-hook. Seize outside line. Press ISDN service.

Or press ISDN service and then enter service code and
then press ISDN service again.

On-hook.

• Availability of features depends on the ISDN service of your telephone company.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an ISDN Service button.

User Manual 43
1.2 Making Calls

1.2.6 Alternating the Calling Method (Alternate Calling—Ring/

Voice)

The caller can alternate the alerting method, either ring or

voice, when making an intercom call.
Ring
On the other hand, any extension can set the alerting method, Ring Hello
either ring or voice, when receiving an intercom call.
Ringing (Default): You can call the other party with a ring OR
tone.
Voice-calling: You can talk to the other party immediately
after confirmation tone.

To change the method

PT/SLT/PS
After dialling

C.Tone

Enter . Talk.

• If the called party uses a single line telephone or portable station, Voice-calling is not
available.
• This feature is not available when the called party's telephone is in the Voice Call Deny mode.

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party's voice.

44 User Manual
 1.2 Making Calls

1.2.7 Calling without Restrictions

– Using Your Calling Privileges at Another Extension (Remote COS Access)

Using Your Calling Privileges at Another Extension (Remote COS

Access)
You can use your calling privileges (Class of Service) at another extension. You may override restrictions
which have been set. To use this feature, an original extension number and an extension PIN (Personal
Identification Number) are required. You can make a call by entering a verification code and verification code
PIN. For the available verification code, ask your manager.

To call (Walking COS)

PT/SLT/PS PIN: Personal Identification Number

your desired
4 7 extension no.
extension no.
extension PIN extension no.
phone no.
C.Tone &
D.Tone
Off-hook. Enter 47. Dial your Enter extension PIN Dial desired
extension number. (max. 10 digits). phone number.

If a wrong extension PIN is Seize outside line before entering

entered, you hear an alarm tone. outside phone number.

To call with a verification code (Verification Code Entry)

PT/SLT/PS PIN: Personal Identification Number

4 7 verification code

Off-hook. Enter 47. Enter . Enter verification code

(max. 4 digits).

desired
verification code PIN extension no.
C.Tone & phone no.
D.Tone
Enter verification code Dial desired
PIN (max. 10 digits). phone number.

If a wrong verification code PIN is Seize outside line before entering

entered, you hear an alarm tone. outside phone number.

User Manual 45
1.2 Making Calls

1.2.8 To Access Another Party Directly from Outside (Direct

Inward System Access [DISA])
– Calling through DISA

Calling through DISA

When outside callers access extensions in the PBX, a
prerecorded message greets the caller and gives information
about how to access an extension. You do not need the
operator's assistance.
You may be able to access system features or call an outside
party with your password depending on the security mode.
Ask your manager for the mode assigned to your PBX. TD A2
00

To call an extension

From Outside Telephone PIN: Personal Identification Number

In No Security Mode/Trunk Security Mode

DISA desired
phone no. extension no.
R.B.Tone &
DISA message

Off-hook. Dial DISA Dial desired

phone number. extension number.

In All Security Mode *

your
extension no.
DISA 4 7
phone no. OR
R.B.Tone &
DISA message verification
code

Off-hook. Dial DISA Enter 47. Dial your extension number,

phone number. or enter and then verification code.

extension PIN
OR desired
C.Tone & extension no.
verification code PIN D.Tone

Enter extension PIN or Dial desired

verification code PIN (max.10 digits). extension number.

46 User Manual
 1.2 Making Calls

To call an outside party

From Outside Telephone PIN: Personal Identification Number

In No Security Mode

DISA outside
phone no. R.B.Tone & phone no.
DISA message
Off-hook. Dial DISA Dial outside phone
phone number. number.

Seize outside line before dialling

outside phone number.

In Trunk Security Mode/All Security Mode *

your
extension no.
DISA
phone no. R.B.Tone & 4 7 OR

DISA message verification

code

Off-hook. Dial DISA Enter 47. Dial your extension number,

phone number. or enter and then verification
code.

extension PIN
OR
outside
phone no.
C.Tone &
verification code PIN D.Tone

Enter extension PIN or Dial outside phone

verification code PIN number.
(max.10 digits).

Seize outside line before dialling

outside phone number.

• * Callers from preprogrammed outside numbers can access the PBX through DISA without a
password (extension PIN/verification code PIN). For more details, consult your dealer.

To retry

From Outside Telephone

To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone

phone no.
DISA
message
Enter . Dial phone number.

Dial a line access number as the first

digit when calling an outside party.

User Manual 47
1.2 Making Calls

• WARNING
There is a risk that fraudulent telephone calls will be made using the Outside-to-
Outside Call feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Enabling DISA security (Trunk Security or All Security).
b) Keeping your passwords (verification code PIN/extension PIN) secret.
c) Selecting complex, random PINs that cannot be easily guessed.
d) Changing PINs regularly.
• Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend,
press any dial button except .
• If Built-in Automated Attendant service is set, you can access the desired extension
simply by pressing a single digit (0–9) from the options given the prerecorded message.

48 User Manual
 1.2 Making Calls

1.2.9 Setting Your Telephone from Another Extension or

through DISA (Remote Setting)
You can set the following features on your telephone from another extension or through DISA.
• Call Forwarding (FWD)/Do Not Disturb (DND)
• Changing the Log-in/Log-out Status of Extensions
• Absent Message
• Extension Dial Lock
• Time Service—Changing the Time Mode (Day/Night/Lunch/Break)

From another extension

PT/SLT/PS PIN: Personal Identification Number

your desired
4 7 extension no.
extension no.
extension PIN extension no.
feature no.
C.Tone &
D.Tone
Off-hook. Enter 47. Dial your Enter extension PIN Dial desired
extension number. (max. 10 digits). feature number.

If a wrong extension PIN is

entered, you hear an alarm tone.

Through DISA

From Outside Telephone PIN: Personal Identification Number

DISA your
phone no. R.B.Tone & 4 7 extension no.
extension no.
DISA message

Off-hook. Dial DISA Enter 47. Dial your

phone number. extension number.

desired
extension PIN extension no.
C.Tone & feature no.
D.Tone
Enter extension PIN Dial desired
(max. 10 digits). feature number.

If a wrong extension PIN is

entered, you hear an alarm tone.

User Manual 49
1.3 Receiving Calls

1.3 Receiving Calls

1.3.1 Answering Calls

PT/SLT/PS

Off-hook. Talk.

Select one of the following methods:

· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO, INTERCOM or ICD Group button directly.
· Press the ANSWER button.

• The ICD Group button light shows the current status as follows:
Off: Idle
Green on: The line is in use. (You are using the line.)
Red on: Your extension is in Log-out mode from the incoming call distribution group.

• Hands-free Operation
You can receive a call and have a conversation in hands-free mode using the SP-PHONE
button.

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—
Preferred Line Assignment—Incoming
Select the seized line when going off-hook.
Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party's voice.
• 3.1.3 Customising the Buttons
Create or edit an Incoming Call Distribution Group (ICD Group) button.

50 User Manual
 1.3 Receiving Calls

1.3.2 Answering Hands-free (Hands-free Answerback)

You can answer an incoming call without going off-hook as soon as the line is connected.
When an intercom call arrives, you will hear the caller talking without the phone ringing.
When an outside call arrives, you will hear the caller talking after a preprogrammed number
of rings. Hands-free Answerback for outside calls requires system programming. Consult
your dealer.

To set/cancel

PT
While on-hook

AUTO ANS

MUTE

Press
AUTO ANS.

• The AUTO ANS button light shows the current status as follows:
Off: Not set
Red on: Set
• PS users: Refer to "Operating Instructions" for PS.

User Manual 51
1.3 Receiving Calls

1.3.3 Answering a Call Ringing at Another Telephone (Call

Pickup)
– Answering a Call from Another Telephone (Call Pickup)
– Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny)

Answering a Call from Another Telephone (Call Pickup)

You can answer an incoming call that is ringing at another extension or group from your phone without
leaving your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension's call.

PT/SLT/PS

(DSS)

OR

4 0 group no. Group

C.Tone
OR

4 1 extension no. Directed

Off-hook. Talk.
Press flashing DSS.
Enter 40 and then dial group number (2 digits).
Or enter 41 and then dial extension number.

• If you receive a call waiting tone, you can ask a third party to pick up your second call with
Directed Call Pickup.

Denying Other People the Possibility of Picking Up Your Calls (Call

Pickup Deny)
You can deny or allow other people to pick up your calls.

PT/SLT/PS

1 Deny
7 2 0 OR

0 Allow C.Tone

Off-hook. Enter 720. Enter 1 to deny On-hook.

or 0 to allow.

52 User Manual
 1.3 Receiving Calls

1.3.4 Answering a Call via an External Speaker (Trunk Answer

From Any Station [TAFAS])
You can be notified of incoming outside calls through an external speaker. These calls can be answered
from any extension.

Through an external speaker

<For users of KX-TDA100/KX-TDA200/KX-TDA600>

PT/SLT/PS
While hearing a tone

4 2 speaker no.
C.Tone

Off-hook. Enter 42. Dial speaker Talk.

number (1 digit).

<For users of KX-TDA30>

PT/SLT/PS
While hearing a tone

4 2 1
C.Tone

Off-hook. Enter 42. Enter 1. Talk.

• You can also receive a paging announcement via a speaker with this operation.

User Manual 53
1.3 Receiving Calls

1.3.5 Using the ANSWER/RELEASE Button

The ANSWER and RELEASE buttons are convenient for operators using headsets.
With the ANSWER button, you can answer all incoming calls.
With the RELEASE button, you can disconnect the line during or after a conversation, or
complete transferring a call.

To answer

PT

ANSWER

Press ANSWER. Talk.

To transfer a call

PT
During a conversation

(DSS) RELEASE

TRANSFER OR The called

party answers.
desired
phone no.

Press TRANSFER. Press DSS or dial desired Press RELEASE.

phone number.

Seize outside line before

dialling outside phone number.

To talk to a waiting caller

PT
While hearing a call waiting tone

ANSWER

Press ANSWER. Talk.

54 User Manual
 1.3 Receiving Calls

To transfer an outside call to an extension with a one-touch operation

PT
During a conversation

The called RELEASE

(DSS) party answers.

Press DSS. Press RELEASE.

The other party is placed on hold and the

destination extension is called immediately.

To end a conversation

PT
During a conversation

RELEASE

Press RELEASE.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an Answer button or a Release button.

User Manual 55
1.3 Receiving Calls

1.3.6 Identifying Malicious Calling Parties (Malicious Call

Identification [MCID])
You can ask your telephone company to trace a malicious calling party during a conversation or after the
calling party hangs up.
You will receive the information on the malicious call later on.

To request MCID

PT/SLT/PS
During a conversation or when hearing a reorder tone after the calling party hangs up.

TRANSFER

OR
OR
7 3 OR
C.Tone

Press TRANSFER or Enter 7 3. Talk or on-hook.

Recall/hookswitch.

• Availability of this feature depends on the ISDN service of your telephone company.

56 User Manual
 1.4 During a Conversation

1.4 During a Conversation

1.4.1 Transferring a Call (Call Transfer)

– Transferring to an Extension in the PBX
– Transferring to an Outside Party Using the PBX Service
– Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN)
• You can transfer a held call without talking, and go on-hook even if the transferred party does
not answer the call.
If a transferred call is not answered within a specified time, it will ring at a preprogrammed
extension, if set, or at your extension again. If you are off-hook at that time, you will hear an
alarm tone. If an outside call is not answered within a specified time, it is automatically
disconnected.

Transferring to an Extension in the PBX

To transfer

PT/PS
During a conversation

(DSS)
TRANSFER OR
C.Tone
extension no.
Talk. On-hook.

You do not have to inform the destination

Press TRANSFER. Press DSS or dial extension about where the call has been
extension number. transferred from. This can be disregarded.

SLT
During a conversation
OR

extension no.
C.Tone
Talk. On-hook.

You do not have to inform the destination

Press Recall/ Dial extension number. extension about where the call has been
hookswitch. transferred from. This can be disregarded.

• When you are not at your desk or not in the office and receive a forwarded outside call, for
example on your cellular phone, it is possible to transfer the call to an extension in the PBX
by pressing # + desired extension number (if enabled through system programming). For
more details, consult your dealer.

User Manual 57
1.4 During a Conversation

To transfer with one touch (One-touch Transfer)

PT/PS
During a conversation with an outside party

(DSS)

Press DSS. Talk. On-hook.

You do not have to inform the destination

extension about where the call has been
transferred from. This can be disregarded.

• System programming is required to use the One-touch Transfer feature during a conversation
with an extension. For more details, consult your dealer.

Transferring to an Outside Party Using the PBX Service

Some extensions may be restricted from performing this feature.

PT/PS
During a conversation

OR

TRANSFER
outside line outside
C.Tone phone no.

Press TRANSFER. Seize outside line. Dial outside phone Talk. On-hook.
number.
The call is transferred.

SLT
During a conversation

OR

outside line outside

C.Tone phone no.

Seize outside line. Dial outside phone Talk. On-hook.

Press Recall/hookswitch.
number.
The call is transferred.

58 User Manual
 1.4 During a Conversation

• Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period.
• To return to the held call before the destination answers, press the TRANSFER button,
corresponding CO, ICD Group or INTERCOM button, or the hookswitch.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.

Transferring a Call Using the ISDN Service (Call Transfer [CT]—by

ISDN)
PT/PS
During a conversation

phone no.
(ISDN-Hold)

Press ISDN-Hold. Dial phone number. Talk. On-hook.

You do not have to inform the destination

extension about where the call has been
transferred from. This can be disregarded.

PT/PS
During a conversation

OR
TRANSFER
6 2 phone no.
C.Tone

Press TRANSFER. Enter 62. Dial phone number. Talk. On-hook.

You do not have to inform the destination

extension about where the call has been
transferred from. This can be disregarded.

SLT
During a conversation
OR

6 2 phone no.
C.Tone

Press Recall/ Enter 62. Dial phone number. Talk. On-hook.

hookswitch.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.

User Manual 59
1.4 During a Conversation

• To retrieve the held call, press the TRANSFER button, Recall/hookswitch.

• Even if you go on-hook while transferring a call, it is transferred.
• After the call is transferred, the line becomes idle.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an ISDN-Hold button.

60 User Manual
 1.4 During a Conversation

1.4.2 Holding a Call

– Holding
– Holding in a System Parking Zone (Call Park)
• If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And,
if an outside call is not answered within a specified time, it is automatically disconnected.

Holding
There are two types of hold. The difference between them is that other people can retrieve your held call
(Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current
mode is.

To hold (Call Hold)

PT/PS
During a conversation
HOLD

OR

TRANSFER
5 0 C.Tone
C.Tone

Press HOLD, or press TRANSFER and On-hook.

then enter 50.

SLT
During a conversation

5 0
C.Tone

Press Recall/ Enter 50. On-hook.

hookswitch.

User Manual 61
1.4 During a Conversation

To retrieve a call (Call Hold Retrieve)

PT/SLT/PS
At the holding extension (Call Hold Retrieve)

(CO)
OR

INTERCOM

OR

5 0

Off-hook. Press flashing CO Talk.

or INTERCOM,
or enter 50.

To retrieve an outside call from another extension—only Regular Hold

(Call Hold Retrieve–Specified with a held line number)

(CO)

OR

A confirmation
5 3 held line no. tone is heard.

Off-hook. Press CO, or enter 53 and then held line number (3 digits). Talk.

To retrieve an intercom call or outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a holding extension number)
(DSS)

5 1 OR

holding C.Tone
extension no.
Off-hook. Enter 51. Press DSS or dial Talk.
holding extension
number.

• The CO or INTERCOM button light shows the current status as follows:

– Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension's held call
– Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extension's held call
• Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches from
the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode
to the Regular Hold mode.

62 User Manual
 1.4 During a Conversation

• For simple operation, you can automatically hold a call by pressing another CO, ICD Group
or INTERCOM button, only if preprogrammed (Automatic Call Hold). Consult your dealer.

Holding in a System Parking Zone (Call Park)

You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the
parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call
Park button and Call Park (Automatic Park Zone) button have been established, you can select either way
to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call.

To set

PT/PS
During a conversation

(Call Park)

Press Call Park.

PT/PS
During a conversation
parking zone no. Specified
TRANSFER
5 2 OR
Auto C.Tone

On-hook.
Press TRANSFER. Enter 52. Enter a specified parking
zone number (2 digits) or press
to park at an idle parking zone
automatically.

If you hear a busy tone, enter another

parking zone number or press again.

SLT
During a conversation
OR

5 2 parking zone no.

C.Tone

Press Recall/ Enter 52. Enter a specified parking On-hook.

hookswitch. zone number (2 digits).

If you hear a busy tone, enter another

parking zone number.

User Manual 63
1.4 During a Conversation

To retrieve (Call Park Retrieve)

PT/PS

(Call Park)

Press a flashing Call Park.

PT/SLT/PS

stored parking
5 2 zone no. C.Tone

Off-hook. Enter 52. Dial stored parking Talk.

zone number (2 digits).

• If a call is parked automatically, confirm the parking zone number on the display.

• If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the
stored parking zone number.
• After you park a call, you can perform other operations.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.

64 User Manual
 1.4 During a Conversation

1.4.3 Talking to Two Parties Alternately (Call Splitting)

When talking to one party while the other party is on hold, you can swap the calls back and forth
(alternately).

To alternate between the parties leaving one party on hold temporarily

PT/PS
During a conversation

OR (DSS)
TRANSFER TRANSFER
OR
C.Tone
extension no.

Press TRANSFER. Press DSS or dial the other Talk to the Press TRANSFER. Talk to the
party's extension number. other party. original party.

The other party will be on hold.

SLT
During a conversation
OR OR

extension no.
C.Tone

Press Recall/ Dial the other party's Talk to the Press Recall/ Talk to the
hookswitch. extension number. other party. hookswitch. original party.

The other party will be on hold.

User Manual 65
1.4 During a Conversation

To leave the conversation and then let the two parties talk

PT/PS
During a conversation

OR (DSS) OR
TRANSFER
OR TRANSFER

C.Tone
extension no.

Press TRANSFER. Press DSS or dial the other Talk to the Press TRANSFER. On-hook.
party's extension number. other party.

SLT
During a conversation

OR OR

extension no.
C.Tone

Press Recall/ Dial the other party's Talk to the Press Recall/ On-hook.
hookswitch. extension number. other party. hookswitch.

66 User Manual
 1.4 During a Conversation

1.4.4 Answering Call Waiting

– Answering Call Waiting in the PBX
– Answering Call Waiting from the Telephone Company

Answering Call Waiting in the PBX

During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: Disable—No call [Intercom calls]/No tone [Outside calls])
You can answer the second call by disconnecting (1) or holding (2) the current call.

1. To disconnect the current call and then talk to the new party

PT/SLT/PS
While hearing a tone

Talk to the
On-hook. Off-hook.
new party.

2. To hold the current call and then talk to the new party

PT/PS
While hearing a tone
(CO)
OR

HOLD INTERCOM

Press CO or
Press HOLD. INTERCOM. Talk to the
new party.
Disregard this step if both
parties are extensions.

SLT
While hearing a tone

5 0
C.Tone

Press Recall/hookswitch. Talk to the

Enter 50. new party.

User Manual 67
1.4 During a Conversation

After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve
the first call.

2.1 To disconnect the second call and then talk to the original party

PT/PS
During a conversation
(CO)
OR

INTERCOM

Press CO or Talk to the

On-hook. Off-hook.
INTERCOM. original party.

PT/SLT/PS
During a conversation

5 0
C.Tone
Talk to the
On-hook. Off-hook. Enter 50.
original party.

2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party
again.

PT/PS
During a conversation

(CO)
OR
HOLD
INTERCOM

Press HOLD. Press CO or Talk to the

INTERCOM. original party.

Disregard this step if both

parties are extensions.
(CO)
OR

INTERCOM

Press CO or Talk to the

On-hook. Off-hook.
INTERCOM. new party.

68 User Manual
 1.4 During a Conversation

SLT
During a conversation

5 0
C.Tone

Press Recall/ Talk to the

hookswitch. Enter 50. original party.

5 0
C.Tone
Talk to the
On-hook. Off-hook. Enter 50.
new party.

• Depending on your telephone, you may be able to talk to the other party using the speaker
and the microphone (Off-hook Call Announcement [OHCA]), or you can receive an
announcement through the handset (Whisper OHCA), if you are having a conversation using
the handset.
Refer to "1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA)". For telephones capable of using the OHCA and Whisper OHCA features,
consult your dealer.
• The caller's name or number is displayed for five seconds in fifteen second intervals while
waiting to be answered.

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party
and an extension. If you select "Tone 2", you will hear different tones for Call Waiting from
an outside party and an extension.

Default 15 s
(Tone 1)

Special Tones 5s
(Tone 2)

OR

User Manual 69
1.4 During a Conversation

Answering Call Waiting from the Telephone Company

This is an optional telephone company service. You can receive a call waiting tone and the caller's
information. For details, consult your telephone company.

PT/PS PT/SLT/PS
While hearing a tone While hearing a tone
FLASH/ TRANSFER
RECALL

OR
OR
OR
6 0
(EFA)

Press FLASH/RECALL Press TRANSFER Enter 60.

or EFA. or Recall/hookswitch.

• To return to the original party, repeat the operation.

• In this case, the FLASH/RECALL button on proprietary telephones must be in External
Feature Access (EFA) mode. For information about setting the mode of your FLASH/RECALL
button, consult your dealer.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an External Feature Access (EFA) button.

70 User Manual
 1.4 During a Conversation

1.4.5 Multiple Party Conversation

– Adding Other Parties during a Conversation (Conference)
– Leaving a Conference (Unattended Conference)
– Leaving a Conference (Leaving Three-party Conference)
– Letting a Third Party Join Your Call (Privacy Release)
– Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—
by ISDN)

Adding Other Parties during a Conversation (Conference)

You can add one or more parties to your conversation.

To establish a conference call

PT/PS
During a conversation

CONF

OR
desired CONF
phone no. C.Tone
TRANSFER
C.Tone

Press CONF Dial desired phone Talk to the Press CONF. Talk with multiple
or TRANSFER. number. new party. parties.

Seize outside line before

dialling outside phone number.

PT/PS
During a conversation

desired
TRANSFER
phone no.
TRANSFER
3
C.Tone

Press TRANSFER. Dial desired Talk to the Press TRANSFER. Enter 3.

phone number. new party.

Seize outside line before

dialling outside phone number.

Talk with multiple parties.

User Manual 71
1.4 During a Conversation

SLT
During a conversation

desired
phone no. 3
C.Tone

Press Recall/ Dial desired Talk to the Press Recall/ Enter 3.

hookswitch. phone number. new party. hookswitch.

Seize outside line before

dialling outside phone number.

Talk with multiple parties.

To establish a conference call when receiving a call from an outside party during a two-party
conversation

PT/PS
While hearing a call waiting tone
CONF

HOLD OR
(CO)
TRANSFER

Press HOLD. Press the Talk to the Press CONF

flashing CO. new party. or TRANSFER.

CONF
(CO)
OR
OR C.Tone
INTERCOM
TRANSFER
3

Press the flashing CO or Talk to the Press CONF, or press TRANSFER Talk with
INTERCOM corresponding original party. and then enter 3. multiple parties.
to the original party.

72 User Manual
 1.4 During a Conversation

To add four or more parties to a conference

PT/PS
During a conversation
To continue

CONF desired CONF

phone no. C.Tone

Press CONF. Dial desired Talk. Press CONF. Talk.

phone number.

Seize outside line before

dialling outside phone number.

To add an outside party on hold to a conference

PT/PS
During a 3- to 7-party conference

CONF CONF

(CO)
C.Tone

Press CONF. Press the flashing CO Press CONF. Talk with

corresponding to the party multiple parties.
on hold.

To talk to two parties alternately in a three-party conversation

PT/PS
During a conversation

TRANSFER

Press TRANSFER.

SLT
During a conversation

Press Recall/hookswitch.

User Manual 73
1.4 During a Conversation

To disconnect one party and then talk to the other in a three-party conversation

PT/PS
During a conversation
(CO)
OR
FLASH/
TRANSFER RECALL
INTERCOM

Press TRANSFER once Press FLASH/RECALL.* Press the flashing CO or Talk.

or twice to establish a INTERCOM corresponding
conversation with the to the party on hold.
party to be disconnected.

The other party will be put on hold.

• * In this case, the FLASH/RECALL button on a proprietary telephone must be in Flash/Recall

mode. For information about setting the mode of your FLASH/RECALL button, consult your
dealer.
• During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch
alternates between the other parties in the conversation.
• You can have a conference with a maximum of eight parties (comprising intercom or outside
lines) simultaneously.
• During a conversation involving four or more parties, you cannot disconnect one party and
maintain the conversation with the other parties.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Conference button.

Leaving a Conference (Unattended Conference)

The person who originated a conference can leave the conference, and allow the other
parties to continue the conversation.

To leave a conference

PT/PS
During 3- to 7-party conference

CONF

Press CONF. On-hook.

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To return while others are talking

PT/PS

(CO)
OR

INTERCOM

Press flashing green CO or INTERCOM.

To complete a conversation

PT/PS
During a conversation

On-hook.

• Time limit
Both parties will hear an alarm tone before a specified timeout. The originating extension user
will hear an alarm tone before timeout. The call is disconnected when the timer runs out
unless the originating extension returns to the conference.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Conference button.

Leaving a Conference (Leaving Three-party Conference)

The person who originated a conference with two other parties can leave the conference, and allow the
other parties to continue the conversation.

To leave a conference involving at least one other extension

PT/SLT/PS
During a three-party conference

On-hook.

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1.4 During a Conversation

To leave a conference involving two outside parties

PT/PS
During a three-party conference

TRANSFER

Press TRANSFER. On-hook.

SLT
During a three-party conference

Press Recall/hookswitch. On-hook.

• To leave a conference call involving two outside parties and have the conversation continue,
your extension must be enabled to transfer calls to outside lines through COS programming.
For more details, consult your dealer.

Letting a Third Party Join Your Call (Privacy Release)

You can let a third party join your current outside call and establish a three-party
conversation. You can also leave the conversation and then let the two other parties talk.

To let a third party join your conversation and establish a three-party conversation

PT/PS
Your extension (on the outside call)
Wait for an answer.
(S-CO) To prolong, press
the S-CO again. C.Tone
Press green
S-CO. Talk.

The S-CO button will flash

at all extensions that have A three-party conversation
that S-CO button. is now established.
Other extension

(S-CO)
C.Tone

Press the flashing Off-hook. Talk.

S-CO within 5 seconds.

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• Only an S-CO button can be used for this operation.

• You can leave a three-party conversation and let the two other parties talk by simply going on-
hook.

Adding a Third Party during a Conversation Using the ISDN Service

(Three-party Conference [3PTY]—by ISDN)
PT/PS
During a conversation

desired CONF
(ISDN-Hold) phone no. C.Tone

Press ISDN-Hold. Dial desired phone Talk to the Press CONF. Talk with multiple
number. new party. parties.

Seize outside line before

dialling outside phone number.

PT/PS
During a conversation

TRANSFER desired TRANSFER

6 2 phone no.
C.Tone

Press TRANSFER. Enter 62. Dial desired Talk to the Press TRANSFER.
phone number. new party.

Seize outside line before

dialling outside phone number.

3
C.Tone

Enter 3. Talk with multiple parties.

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1.4 During a Conversation

SLT
During a conversation

desired
6 2 phone no.
C.Tone

Press Recall/ Enter 62. Dial desired Talk to the Press Recall/
hookswitch. phone number. new party. hookswitch.

Seize outside line before

dialling outside phone number.

3
C.Tone

Enter 3. Talk with multiple parties.

To complete a conversation

PT/SLT/PS
During a conversation

On-hook.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an ISDN-Hold button.

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1.4.6 Mute

You can disable the microphone or the handset to consult privately with others in the room
while listening to the other party on the phone through the speaker or the handset.

To set/cancel

PT
During a conversation
AUTO ANS

MUTE
OR

VOICE CALL

MUTE

Press MUTE.

• The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as
follows:
Off: Normal
Flashing red: Mute
• If mute is used during OHCA, it will become Handset Mute.

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1.4.7 Letting Other People Listen to the Conversation (Off-hook

Monitor)

You can let other people in the room listen to the conversation through the speaker while
continuing the conversation using the handset.

To set/cancel

PT

During a conversation using the handset

SP-PHONE

Press SP-PHONE.

• The SP-PHONE button light shows the current status as follows:

Off: The voice is heard through the handset.
On: The voice is heard through the speaker and the handset.
• This feature requires system programming. Ask your manager.
• This feature may not be available with certain proprietary telephones. For more details,
consult your dealer.

• Hands-free operation
You can have a conversation in hands-free mode using the SP-PHONE button. You can
perform other tasks simultaneously.
• Helpful hints for hands-free operation:
– If it is difficult to hear the other party's voice,
Increase the volume using the Navigator Key, Jog Dial, or Volume Key.
– If the other party has difficulty hearing you,
Decrease the volume.
– If the other party reports that your voice echoes,
Use the telephone in a room that has curtains, carpeting or both.
– If parts of the conversation cannot be heard,
If you and the other party speak at the same time, parts of your conversation may be lost.
To avoid this, try to speak alternately.

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1.4.8 Using the Headset (Headset Operation)

You can have a conversation using a headset.

In this case, you must select "Headset on" in programming mode or set the Headset button
on (red) in advance.
This feature is also known as Handset/Headset Selection.

To talk using the headset

PT

SP-PHONE

Press SP-PHONE.

To use the handset during a conversation using the headset

PT

Off-hook.

To talk in hands-free mode during a conversation using the headset

PT

(Headset)

Press red Headset.

• The Headset button light shows the current status as follows:

Off: Headset mode off
Red on: Headset mode on
• This feature is not available for the KX-T7665.

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Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Headset Operation
Select the equipment to use.
• 3.1.3 Customising the Buttons
Create or edit a Headset button.

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1.5 Before Leaving Your Desk

1.5.1 Forwarding Calls

– Forwarding Your Calls (Call Forwarding [FWD])
– FWD/DND Settings Using Fixed FWD/DND Button
– Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN)

Forwarding Your Calls (Call Forwarding [FWD])

You can have your incoming calls forwarded to a specified
destination.
All Calls:
All calls are forwarded. Preset extensions may also forward
from their own receiving group.
Busy:
All calls are forwarded when your extension is busy.
No Answer:
All calls are forwarded when you do not answer the call
within a specified time period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not answer within a
specified time period or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward
before you leave your desk, you can set the same feature
from the destination extension.

• You can set the floating extension number of a voice mail group or the SVM card as a forward
destination.
• You can set your cellular phone as the forward destination.
• Incoming calls can be forwarded up to four times.
• Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.

<Example>
Call

Forward
Forwarding set destination
extension

User Manual 83
1.5 Before Leaving Your Desk

To set/cancel

PT/SLT/PS

0 Both Calls 0 Cancel

OR 2 All Calls
7 1 1 Outside Calls 3 Busy
OR 4 No Answer
2 Intercom Calls 5 Busy/No Answer

Off-hook. Enter 71. Enter 0 to 2 as Enter required

you desire. number.

For "Cancel", go on-hook

directly after entering 0.
destination
extension no.
OR
outside line outside C.Tone
access no. phone no.
(max. 32 digits)

Enter destination extension number. Enter #. On-hook.

Or enter outside line access number
and then outside phone number.

To set from another extension

PT/SLT/PS

0 Both Calls
OR

1 Outside Calls 7 Follow Me

7 1 OR 8 Follow Me Cancel
2 Intercom Calls

Off-hook. Enter 71. Enter 0 to 2 as Enter 7 or 8.

you desire.

your
extension no. C.Tone

Enter your On-hook.

extension number.

• When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the
FWD/DND button (fixed button) instead of " 710".

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To set the timer for "No Answer" and "Busy/No Answer"

PT/SLT/PS

7 1 3 time
C.Tone

Off-hook. Enter 713. Enter time On-hook.

(seconds [2 digits]).

To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group)

PT/SLT/PS ICD Group: Incoming Call Distribution Group

4 Both Calls
OR 1 Set
7 1 5 Outside Calls OR ICD Group
OR 0 Cancel extension no.
6 Intercom Calls

Off-hook. Enter 71. Enter 4 to 6 as Enter 1 to set Enter ICD Group

you desire. or 0 to cancel. extension number.

For "Cancel", go on-hook

directly after entering ICD
destination Group extension number.
extension no.
OR

outside line outside

phone no. C.Tone
access no.
(max. 32 digits)

Enter destination extension number. Enter #. On-hook.

Or enter outside line access number
and then outside phone number.

• The FWD/DND button light shows the current status as follows:

Off: Both features are not set.
Red on: FWD mode
Flashing red slowly: DND mode
• The Group FWD button light shows the current status as follows:
Off: No set
Red on: FWD mode

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• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:

FWD DND Off

(2) When in FWD/DND Setting Mode:

Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
FWD/DND status and set the FWD destination (refer to "FWD/DND Settings Using Fixed
FWD/DND Button").

Note
A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
• Transferred outside calls are also forwarded to the destination assigned for outside calls.
• When intercom calls are set to be handled differently from outside calls (forwarding type,
forward destination), we recommend establishing buttons for both FWD/DND—Outside calls
and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD—
Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) and the Group FWD—Both calls button will indicate the setting for either outside
calls or intercom calls, but not both.

Note
The FWD icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or
the Group FWD—Both calls button will not change the FWD or DND mode for intercom
calls and outside calls separately.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group
FWD (Both calls, Outside calls, Intercom calls) buttons.

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FWD/DND Settings Using Fixed FWD/DND Button

Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the
forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is
also possible to set outside telephone numbers (e.g., your cellular phone) as forward
destinations for up to 4 preregistered extensions in an Incoming Call Distribution (ICD)
Group, to ring together with other ICD Group members for calls to the group.
The following settings are available:

• Switching the FWD/DND status and setting FWD destination for outside/intercom calls
• Timer for "No Answer" and "Busy/No Answer"
• Forwarding status (on/off) and outside destinations to ring in parallel for outside calls for up to 4
preregistered extensions in an ICD Group

To switch FWD/DND status for outside calls

PT
While on-hook (when in FWD/DND Setting Mode)

FWD/DND FWD/DND
The current FWD/DND status
for outside calls is displayed.

Press the fixed Press the fixed FWD/DND

FWD/DND button. button again to switch the status.

To switch FWD/DND status for intercom calls

PT
While on-hook (when in FWD/DND Setting Mode)

FWD/DND FWD/DND
The current FWD/DND status
2 for intercom calls is displayed.

Press the fixed Enter 2. Press the fixed FWD/DND

FWD/DND button. button again to switch
the status.

• When you switch the FWD/DND status, any FWD destination that was set previously is not
cleared.

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To set and clear FWD/DND for outside/intercom calls

PT
While on-hook (when in FWD/DND Setting Mode)

FWD/DND
1 Outside Calls* AUTO DIAL

OR
STORE
2 Intercom Calls

Press the fixed Enter 1 or 2. Press STORE.

FWD/DND button.

0 FWD/DND off
1 DND on
Enter 0 or 1.
OR

AUTO DIAL
destination
2 FWD–All Calls extension no. STORE
3 FWD–Busy OR
4 FWD–No Answer outside line outside Press STORE
5 FWD–Busy/No Answer access no. phone no. to set.
(max. 32 digits)
Enter 2 to 5. Enter destination extension number,
or outside line access number A confirmation tone will
and then outside phone number. be heard.

• * This step can be omitted.

To set the timer for "No Answer" and "Busy/No Answer"

PT
While on-hook (when in FWD/DND Setting Mode)

AUTO DIAL
FWD/DND AUTO DIAL

time *
3
STORE STORE

Enter time
Press the fixed Enter 3. Press STORE. (seconds [0–120]). Press STORE
FWD/DND button. to set.
A confirmation tone will
be heard.

• * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as
"15" or "015".

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To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD
Group

PT
While on-hook (when in FWD/DND Setting Mode)
4 Preregistered Extension 1
AUTO DIAL
FWD/DND 5 Preregistered Extension 2
6 Preregistered Extension 3
STORE
7 Preregistered Extension 4

Press the fixed Enter 4 to 7. Press STORE.

FWD/DND button.

To cancel ringing
0 FWD off

Enter 0.
OR
AUTO DIAL

To set ringing STORE

outside line outside

1 FWD–All Calls access no. phone no. Press STORE
(max. 32 digits) to set.
Enter 1. Enter outside line access number
and then outside phone number.
A confirmation tone will
be heard.

• Only one specified extension in each ICD Group can perform the settings for preregistered
extensions.
• It is possible to switch the forwarding status (on/off) of a preregistered extension by entering
the number (4–7) of that extension, then pressing the fixed FWD/DND button, instead of
pressing the AUTO DIAL/STORE button.

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Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by

ISDN)
All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided
by the ISDN service.
– Unconditional (Call Forwarding Unconditional [CFU])
– When your extension is busy (Call Forwarding Busy [CFB])
– When you do not answer (Call Forwarding No Reply [CFNR])

To set

PT/SLT/PS

7 5 outside # your MSN

line no.

Off-hook. Enter 7 5. Enter outside line Enter #. Enter your multiple

number (3 digits). subscriber number
2 Unconditional (MSN).
3 Busy
# desired phone no. #
4 No Reply C.Tone

Enter #. Enter required number. Enter desired Enter #. On-hook.

phone number.

To cancel

PT/SLT/PS

7 5 outside # your MSN

line no.

Off-hook. Enter 7 5. Enter outside line Enter #. Enter your multiple

number (3 digits). subscriber number
(MSN).

# 0
C.Tone

Enter #. Enter 0. On-hook.

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To confirm the condition

PT/PS

7 5 outside # your MSN

line no.

Off-hook. Enter 7 5. Enter outside line Enter #. Enter your multiple

number (3 digits). subscriber number
(MSN).
The display shows
# 1 the selected type.
C.Tone

Enter #. Enter 1. On-hook.

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1.5.2 Using Voice Messaging (Built-in Simplified Voice Message

[SVM]) (KX-TDA30 only)
Your PBX can provide you with answering machine service if an SVM card is installed.
Your extension is assigned a message box, into which callers can leave voice messages for you.
After callers reach your message box, they will hear your personal greeting message. You can record two
kinds of personal greetings: a normal greeting message and a greeting message for each time mode. You
can also play back and clear your greeting messages and the voice messages left by callers.

– Recording a Normal Greeting Message

– Recording a Greeting Message for Each Time Mode
– Redirecting Your Calls to Your Message Box
– Leaving Voice Messages
– Listening to Voice Messages Left by Callers
– Accessing Your Message Box from an Outside Telephone
– Accessing the Message Box of Another Extension from Your Extension

• You may hear a busy tone when trying to access your message box if too many other users
are already accessing their message boxes. In that case, wait a few minutes and try again.
• If the used recording space (including greeting messages and voice messages left by callers)
for the SVM card reaches a certain limit, the display informs you that the recording space is
almost full, and you will hear dial tone 3 when going off-hook.
Dial Tone 3

1s

Recording a Normal Greeting Message

To record

PT/SLT/PS

3 8 1
C.Tone

Off-hook. Enter 38. Enter 1. Record

message.

Example: "You have reached John. I am sorry I cannot

take your call right now. Please leave a message."

AUTO DIAL
A confirmation
*
0 Clear
STORE The greeting tone is heard.
OR message is OR
C.Tone played back.
dial key 1 Rerecord

Press STORE or any Enter 0 or 1 while the greeting

dial key (0–9, , #). On-hook.
message is being played back.

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To play back

PT/SLT/PS

3 8 2 The greeting message

C.Tone is played back.

Off-hook. Enter 38. Enter 2.

A confirmation
*
0 Clear
tone is heard.
OR

1 Rerecord

Enter 0 or 1 while the greeting On-hook.

message is being played back.

• * This step can be omitted.

To clear

PT/SLT/PS

3 8 0
C.Tone

Off-hook. Enter 38. Enter 0. On-hook.

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Recording a Greeting Message for Each Time Mode

In addition to a normal greeting message, you can record a specific greeting message for each time mode
(day/lunch/break/night).

To record

PT/SLT/PS
0 Day
1 Night
3 8 8 1
2 Lunch
C.Tone
3 Break

Off-hook. Enter 38. Enter 8. Enter the desired Enter 1.

time mode.

AUTO DIAL

STORE The greeting message

OR is played back.
C.Tone
dial key
Record Press STORE or any
message. dial key (0–9, , #).

Example: "You have reached John. I am sorry I am

out for lunch right now. Please leave a message."

A confirmation
*
0 Clear
tone is heard.
OR

1 Rerecord

Enter 0 or 1 while the greeting On-hook.

message is being played back.

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To play back

PT/SLT/PS

0 Day
1 Night
3 8 8 2
2 Lunch
C.Tone
3 Break

Off-hook. Enter 38. Enter 8. Enter the desired Enter 2.

time mode.

A confirmation
*
0 Clear
The greeting message tone is heard.
is played back. OR

1 Rerecord
On-hook.
Enter 0 or 1 while the greeting
message is being played back.

• * This step can be omitted.

To clear

PT/SLT/PS

0 Day
1 Night
3 8 8
2 Lunch
3 Break

Off-hook. Enter 38. Enter 8. Enter the desired

time mode.

0
C.Tone

Enter 0. On-hook.

• If both the greeting message for a certain time mode and the normal greeting message have
been recorded, callers will hear the greeting message for that time mode. However, if no
greeting message has been recorded for a certain time mode, the normal greeting message
will be played instead.

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Redirecting Your Calls to Your Message Box

You can set incoming calls to be redirected to your own message box so that callers can leave voice
messages when you cannot answer the phone.

To set/cancel

PT/SLT/PS
0 Both Calls 0 Cancel
OR 2 All Calls
7 1 1 Outside Calls 3 Busy
OR 4 No Answer
2 Intercom Calls 5 Busy/No Answer

Off-hook. Enter 71. Enter 0 to 2 as you desire. Enter required number.

For "Cancel", go on-hook

directly after entering 0.

floating extension #
no. for SVM card C.Tone

Enter floating extension Enter #. On-hook.

number for SVM card.

• The default floating extension numbers are 591 for SVM card 1, and 592 for SVM card 2.

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Leaving Voice Messages

If the extension user you called is not able to answer your call, and your call is redirected to the message
box, you will hear the greeting message. Then, you can leave a voice message for that extension. It is also
possible to leave a voice message directly in the message box of a desired extension by following the steps
below:

To leave a voice message directly to another extension's message box

PT/SLT/PS

3 8 # 6 extension no.

Off-hook. Enter 38. Enter #6. Dial extension number.

You hear the OR

greeting message.
C.Tone dial key
Record On-hook or press any
message. dial key (0–9, , #).

• Voice message recording will stop, you will hear a notification tone, and the call will be
disconnected, in the following cases:
a. the recording time for the voice message reaches the preprogrammed limit. (default: 120
seconds)
b. the recording space for the SVM card reaches the limit.

• When you are on the phone, you can transfer the call directly to the message box of a desired
extension by placing the call on hold temporarily, then pressing 38 + #6 + the desired
extension number. This allows the caller to leave a voice message in the message box of the
desired extension.

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Listening to Voice Messages Left by Callers

When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The
SVM Log can be viewed using the display of a PT or PS by pressing the Message button.

To listen to voice messages

PT/PS
While on-hook
MESSAGE

Press MESSAGE Off-hook.

until desired SVM Log
appears.

PT/SLT/PS

3 8 3

Off-hook. Enter 38. Enter 3.

PT/SLT/PS
MESSAGE

OR

7 0 2
Off-hook. Press MESSAGE
or enter 702.

To clear the voice message that you are listening to

PT/PS
While hearing the voice message
AUTO DIAL

3 STORE
OR

1
Enter 3. Press STORE or
enter 1 to confirm.

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• Various operations are available by entering numbers while you are listening to a recorded
voice message using any of the methods described above. The available options are as
follows:

Operation No. Operations

1 / # To play back the voice message from the beginning

2 To go to the next voice message

To clear the voice message

3 (Press the AUTO DIAL/STORE button or enter 1 to confirm.)

4 To call back the caller who left the voice message

5 To go back to the previous voice message

To leave a voice message directly in the message box of

# 6 another extension (Enter desired extension number.)
To play back your greeting message and record a voice
# 8 message in your own message box

# 9 To end the call

• In addition to the caller information that is recorded in the Call Log, the following SVM Log
information is recorded with voice messages left by callers:
• Caller's Name
• Caller's Telephone Number
• Time recording started
• Voice Message Status
– "New" is displayed for voice messages that have not previously been listened to.
– "Old" is displayed for voice messages that have previously been listened to.
Please note that the information shown on the display may vary depending on the information
that was received and the type of telephone used. Only users of a 6-line display PT can view
all of the above information.
• You can lock the SVM Log display by using an extension PIN (Personal Identification Number)
to prevent other users from viewing the information and from playing back your voice
messages (Display Lock). Refer to "3.1.2 Settings on the Programming Mode".
• If your telephone has a Message for Another Extension button, you can access the message
box of another extension and listen to voice messages for that extension.
• If a new voice message has been left in your message box, you will hear dial tone 4 after going
off-hook. In addition, if your telephone has a Message button or Message/Ringer Lamp, the
corresponding button or lamp will light when a voice message has been left.
Dial Tone 4

1s

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To listen to voice messages while your display is locked

PT/SLT/PS PIN: Personal Identification Number

your
4 7 extension no.
extension no.
extension PIN
C.Tone &
D.Tone
Off-hook. Enter 47. Dial your Enter extension PIN
extension number. (max. 10 digits).

If the wrong extension PIN is

entered, you hear an alarm tone.
3 8 3

Enter 38. Enter 3.

• When you press the Message button while on-hook to play back voice messages, Display
Lock is temporarily deactivated.

To clear voice messages from the SVM Log

PT/PS
While on-hook

MESSAGE TRANSFER AUTO DIAL

STORE

Press MESSAGE Press TRANSFER. Press STORE.

until desired SVM Log
appears.

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Accessing Your Message Box from an Outside Telephone

You can remotely access your message box and perform any operations of the SVM feature through an
outside line as if you were at your own extension.

From Outside Telephone PIN: Personal Identification Number

The greeting
desired phone no. message is 4 7
played back.

Off-hook. Dial desired phone Enter 47 while hearing

number of a destination the greeting message.
that has set the SVM feature.

You can perform

your
extension no. extension PIN 3 8 any of the operations
extension no. C.Tone & by following the steps
D.Tone in this section.

Dial your Enter extension PIN Enter 38.

extension number. (max. 10 digits).

• If you hear a reorder tone when you try to leave a voice message directly in the message box
of another extension, that message box is unavailable. You can enter another extension
number by pressing " ".
• When accessing your message box from an outside telephone, you cannot call back callers
who have left voice messages, by pressing 4 while hearing the voice message.

To listen to voice messages left in the message box of another extension

From Outside Telephone PIN: Personal Identification Number

While hearing voice messages in your message box

The greeting
# 8 message is 4 7 desired extension no.
played back.

Enter #8. Enter 47. Dial desired

extension number.

extension PIN 3 8 3
C.Tone &
D.Tone
Enter extension PIN for Enter 38. Enter 3.
that extension (max. 10 digits).

If the wrong extension PIN is

entered, you hear an alarm tone.

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Accessing the Message Box of Another Extension from Your

Extension
You can access the message box of another extension (for example, to record a greeting message for that
extension) by following the steps below:

PT/SLT/PS PIN: Personal Identification Number

4 7 desired extension no.

Off-hook. Enter 47. Dial desired

extension number.

You can perform any of the

extension PIN 3 8 operations by following the
C.Tone & steps in this section.
D.Tone
Enter extension PIN for Enter 38.
that extension (max. 10 digits).

If the wrong extension PIN is

entered, you hear an alarm tone.

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 1.5 Before Leaving Your Desk

1.5.3 Showing a Message on the Caller's Telephone Display

(Absent Message)
You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone.
There are eight preprogrammed messages and one for your personal message (16 characters). The
selected message is shown on the display of your telephone.

Message no. Message (Example)

1 Will Return Soon
2 Gone Home
3 At Ext %%%% (Extension number)
4 Back at %%:%% (Hour:Minute)
5 Out until %%/%% (Month/Day)
6 In a Meeting
7
8
9 A message assigned for each extension.
(Personal Absent Message)

To set

PT/SLT/PS
1 Will Return Soon
2 Gone Home
3 At Ext %%%% + Extension no.
7 5 0
4 Back at %%:%% + Hour : Minute
5 Out until %%/%% + Month / Day
Off-hook. Enter 750. 6 In a Meeting
7
8
9
# Enter required number.
C.Tone

Enter #. On-hook.

To cancel

PT/SLT/PS

7 5 0 0
C.Tone

Off-hook. Enter 750. Enter 0. On-hook.

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1.5 Before Leaving Your Desk

• Enter the desired value in the "%" positions. You must enter the correct number of characters
as represented by the "%" using 0 to 9 or .
• The default messages can be changed. Consult your dealer.
• To create your personal message (Message no. 9), refer to "3.1.2 Settings on the
Programming Mode".

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 1.5 Before Leaving Your Desk

1.5.4 Preventing Other People from Using Your Telephone

(Extension Dial Lock)
You can lock your extension so that other users cannot make inappropriate outside calls.
This feature is also known as Electronic Station Lockout.

To lock

PT/SLT/PS

7 7 1
C.Tone

Off-hook. Enter 77. Enter 1. On-hook.

To unlock

PIN: Personal Identification Number

PT/SLT/PS

7 7 0 extension PIN
C.Tone

Off-hook. Enter 77. Enter 0. Enter extension PIN On-hook.

(max. 10 digits).

• If you forget the extension PIN or cannot unlock your extension, consult your manager.
He can clear your extension PIN. Then, you can set the new PIN and unlock your extension
by entering it.
• If your extension is locked by this feature, it cannot perform features as follows:
– Making outside calls
– Changing the call forwarding destination
• If you do not set extension PIN, you cannot lock and unlock your extension.

To make an outside call while your extension is locked

PT/SLT/PS PIN: Personal Identification Number

your desired
4 7 extension no.
extension no.
extension PIN extension no.
phone no.
C.Tone &
D.Tone
Off-hook. Enter 47. Dial your Enter extension PIN Dial desired
extension number. (max. 10 digits). phone number.

If the wrong extension PIN is Seize outside line before entering

entered, you hear an alarm tone. outside phone number.

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1.5 Before Leaving Your Desk

• After you make an outside call, Extension Dial Lock is automatically activated again.

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 1.6 Making/Answering an Announcement

1.6 Making/Answering an Announcement

1.6.1 Paging
– Group Paging
– Paging and then Transferring a Call

Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset
group simultaneously.

To page

PT/SLT/PS

paging group Wait for an

3 3 no. answer.
C.Tone

Off-hook. Enter 33. Dial paging group Announce. Talk.

number (2 digits).

• If the group which you paged is already being used for paging, you hear a busy tone.

Paging and then Transferring a Call

PT/SLT/PS
During a conversation
TRANSFER

OR paging group
OR 3 3 no. C.Tone

Enter 33. Dial paging group Announce.

Press TRANSFER or number (2 digits).
Recall/hookswitch.

The other party is placed on hold.

Wait for an
answer.

Talk. On-hook.
The held party and the paged extension
are connected and start a conversation.

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1.6 Making/Answering an Announcement

• After you go on-hook, the caller can talk to the person who answers the page.

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 1.6 Making/Answering an Announcement

1.6.2 Answering/Denying a Paging Announcement

To answer

PT

4 3
C.Tone

Off-hook. Enter 43. Talk.

To allow/deny a paging announcement (Paging Deny)

PT

1 Deny
7 2 1 OR
C.Tone
0 Allow

Off-hook. Enter 721. Enter 1 or 0. On-hook.

• The following are extensions that cannot receive a paging announcement:

– Portable station
– Single line telephone
– Proprietary telephone that is ringing or busy
– Proprietary telephone in Paging Deny mode
– Proprietary telephone in DND mode
• Even if the announcement is not paging your extension, you can answer it, if it is paging your
group.

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1.6 Making/Answering an Announcement

1.6.3 Making an Announcement and Having a Multiple Party

Conversation (Broadcasting)
You can call multiple parties assigned in the group and make a voice announcement. You can also establish
a multiple party conversation with called parties. This conversation will be heard by other called parties.
Called parties can listen to the announcement simply by going off-hook. They can send a notification tone
if they want to join the conversation.

To make/answer a broadcasting call

PT
Caller
broadcasting Wait for an
3 2 group no. answer.
C.Tone

Off-hook. Enter 32. Dial broadcasting Announce.

group number (1 digit).

Any Telephone
Called Party

The telephone
rings.

Off-hook.

For a caller

To make a conversation with a specific party

PT
During an announcement

(DSS)

Press DSS.

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 1.6 Making/Answering an Announcement

To make a conversation with a party in the group's preassigned order

PT
During an announcement

CONF

Press CONF.

To end a conversation with a specific party

PT
During a conversation

To end a conversation with a specific party

(DSS)

Press DSS.

To end a conversation with the party who

joined the conversation last
TRANSFER

Press TRANSFER.

To disconnect the party who joined the

conversation last from the broadcast
FLASH/
RECALL

Press FLASH/RECALL.

• In this case, the FLASH/RECALL button must be in Flash/Recall mode. For information about
setting the mode of your FLASH/RECALL button, consult your dealer.

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1.6 Making/Answering an Announcement

For a called extension

To send a notification tone to the caller and join a conversation

PT/SLT/PS
Called Party
During an announcement

(DSS)

Press DSS
corresponding
to the caller.
OR
Wait for reply.

Talk.

Press Recall/
hookswitch.

PT
Caller
During an announcement
A notification tone
occurs, and the display (DSS)
shows the called party's
information. Press
corresponding
DSS. Talk.

Introduce the called party to

the conversation.

• A conversation can be established with a maximum of 4 parties (including the caller).

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 1.7 Setting the Telephone According to Your Needs

1.7 Setting the Telephone According to Your

Needs

1.7.1 Setting the Alarm (Timed Reminder)

You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call.
The alarm can occur either once or daily (every day until cancelled) at a preset time. When you go off-hook
to answer, you will hear a special dial tone or prerecorded message.

To set

PT/SLT 0 AM
12 H*: hour/minute OR

OR 1 PM
7 6 0 1
24 H*: hour/minute

Off-hook. Enter 760. Enter 1. Enter hour (01–12) and minute (00–59) and then
0 for AM or 1 for PM.
Or enter hour (00–23) and minute (00–59).
0 Once
OR
C.Tone
1 Daily

Enter 0 for once On-hook.

or 1 for daily.

• * Enter the time in the format assigned to your PBX (12-hour or 24-hour). For more details,
consult your dealer.

To cancel

PT/SLT

7 6 0 0
C.Tone

Off-hook. Enter 760. Enter 0. On-hook.

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1.7 Setting the Telephone According to Your Needs

To stop or answer the ringback

PT/SLT

INTERCOM

OR

Press INTERCOM or off-hook.

To confirm

PT

TRANSFER

Press TRANSFER
several times.

• You can also confirm the Timed Reminder by using the soft button.
• The alarm keeps ringing for preprogrammed seconds.
• If you receive an incoming call during ringback, the ringing starts after the ringback stops.
• If you are having a conversation exceeding alarm ringing period, the ringback will start
after your conversation.

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 1.7 Setting the Telephone According to Your Needs

1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])

– Do Not Disturb (DND)
– Switching FWD/DND Status Using Fixed FWD/DND Button

Do Not Disturb (DND)

You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for
example, when you are in a meeting or busy.

To set/cancel

PT/SLT/PS

0 Both Calls
OR
1 Set
1 Outside Calls
7 1 OR
OR
C.Tone
2 Intercom Calls
0 Cancel

Off-hook. Enter 71. Enter 0 to 2 as you desire. Enter 1 to set On-hook.

or 0 to cancel.

• When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the
FWD/DND button (fixed button) instead of " 710".

• The FWD/DND button light shows the current status as follows:

Off: Both features are not set.
Red on: FWD mode
Flashing red slowly: DND mode
• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:

FWD DND Off

(2) When in FWD/DND Setting Mode:

Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
FWD/DND status and set the FWD destination (refer to "Switching FWD/DND Status
Using Fixed FWD/DND Button").

Note
A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
• If your extension has set this feature, a calling extension will hear DND tone.
• If this feature is set, the Call Forwarding (FWD) feature does not work.
• Specified extensions can override this feature and call DND extensions (DND Override).

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1.7 Setting the Telephone According to Your Needs

• When intercom calls are set to be handled differently from outside calls (DND set/cancel), we
recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—
Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) will indicate the setting for either outside calls or intercoms calls, but not both.

Note
The DND icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.

Switching FWD/DND Status Using Fixed FWD/DND Button

Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/
intercom calls without clearing any FWD destination that was set previously.

To switch the FWD/DND status for outside calls

PT
While on-hook (when in FWD/DND Setting Mode)

FWD/DND FWD/DND
The current FWD/DND status
for outside calls is displayed.

Press the fixed Press the fixed FWD/DND

FWD/DND button. button again to switch the status.

To switch the FWD/DND status for intercom calls

PT
While on-hook (when in FWD/DND Setting Mode)

FWD/DND FWD/DND
The current FWD/DND status
2 for intercom calls is displayed.

Press the fixed Enter 2. Press the fixed FWD/DND

FWD/DND button. button again to switch
the status.

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 1.7 Setting the Telephone According to Your Needs

To set and clear FWD/DND for outside/intercom calls

PT
While on-hook (when in FWD/DND Setting Mode)

FWD/DND
1 Outside Calls* AUTO DIAL

OR
STORE
2 Intercom Calls

Press the fixed Enter 1 or 2. Press STORE.

FWD/DND button.

AUTO DIAL
0 FWD/DND off
OR
STORE
1 DND on
Press STORE
to set.
Enter 0 or 1.
A confirmation tone will
be heard.

• * This step can be omitted.

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1.7 Setting the Telephone According to Your Needs

1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call

Announcement [OHCA]/Whisper OHCA)
During a conversation, you can be informed of a call waiting with a tone or voice announcement through
your built-in speaker or handset. (Default: Disable—No call [Intercom calls]/No tone [Outside calls])
Call Waiting Tone:
a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to
"3.1.2 Settings on the Programming Mode".
OHCA:
a voice announcement through the built-in speaker
Whisper OHCA:
a voice announcement through the handset

To set/cancel for intercom calls

PT/SLT/PS
0 No call
OR

1 Tone
7 3 1 OR

2 OHCA C.Tone
OR
Off-hook. Enter 731. On-hook.
3 Whisper OHCA

Enter 0 to 3 as you desire.

To set/cancel for outside calls

PT/SLT/PS

0 No tone
7 3 2 OR
C.Tone
1 Tone
Off-hook. Enter 732. On-hook.
Enter 0 or 1.

• OHCA is only available with certain digital proprietary telephones. For more details, consult
your dealer.
• Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary
telephones. In addition, both you and the other party must use supported telephones. For
more details, consult your dealer.

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 1.7 Setting the Telephone According to Your Needs

1.7.4 Displaying Your Telephone Number on the Called Party

and Caller's Telephone (Calling/Connected Line
Identification Presentation [CLIP/COLP])
CLIP:
When making an outside call, you can present your preprogrammed telephone number to the called party.
COLP:
When receiving an outside call, you can present your preprogrammed telephone number to the calling party.

You can select the telephone number sent, either the number of the line used or the number assigned to
your extension.
If you select "Public", the calling/called party sees the number of the line used (subscriber's number).
If you select "Your extension", they see the telephone number assigned on your extension.

To show either the number assigned to the outside line or your extension

PT/SLT/PS
1 Public
7 2 OR

Your extension C.Tone

2
Off-hook. Enter 7 2. Enter 1 for public or 2 On-hook.
for your extension.

• Availability of this feature depends on the ISDN service of your telephone company.

• If you use the ICD Group button to make a call to the other party, the telephone number
assigned to the ICD Group will be used.

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1.7 Setting the Telephone According to Your Needs

1.7.5 Preventing Your Telephone Number Being Displayed on

the Caller's Telephone (Connected Line Identification
Restriction [COLR])
When receiving an outside call, you can select whether the caller can see your telephone number or not.

To show/prevent

PT/SLT/PS

0 Show
OR
7 0 C.Tone
1 Prevent

Off-hook. Enter 7 0. Enter 0 to show On-hook.

or 1 to prevent.

• You can change the mode by pressing a preset COLR button while on-hook.
The COLR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.
• Availability of this feature depends on the ISDN service of your telephone company.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Connected Line Identification Restriction (COLR) button.

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 1.7 Setting the Telephone According to Your Needs

1.7.6 Preventing Your Number Being Displayed on the Called

Party's Telephone (Calling Line Identification Restriction
[CLIR])
When making an outside call, you can select whether the called party can see your telephone number or
not.

To show/prevent

PT/SLT/PS

0 Show
7 1 OR
C.Tone
1 Prevent

Off-hook. Enter 7 1. Enter 0 to show On-hook.

or 1 to prevent.

• You can change the mode by pressing a preset CLIR button while on-hook.
The CLIR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.
• Availability of this feature depends on the ISDN service of your telephone company.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Calling Line Identification Restriction (CLIR) button.

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1.7 Setting the Telephone According to Your Needs

1.7.7 Preventing Other People from Joining Your Conversation

(Executive Busy Override Deny)

PT/SLT/PS

1 Prevent
7 3 3 OR

0 Allow C.Tone

Off-hook. Enter 733. Enter 1 to prevent On-hook.

or 0 to allow.

• Some extensions may be prohibited from performing this feature.

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 1.7 Setting the Telephone According to Your Needs

1.7.8 Turning on the Background Music (BGM)

You can listen to the background music through your telephone speaker while on-hook. An
external music source, such as a radio, must be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops
temporarily. When you go back on-hook, the music starts again.

To select and set/cancel

<For users of KX-TDA100/KX-TDA200/KX-TDA600>

PT

BGM no.
7 5 1 OR

0 Cancel C.Tone

Off-hook. Enter 751. Enter BGM number On-hook.

(1 digit) or 0 to cancel.

<For users of KX-TDA30>

PT

1 Set
7 5 1 OR
C.Tone
0 Cancel

Off-hook. Enter 751. Enter 1 to set On-hook.

or 0 to cancel.

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1.7 Setting the Telephone According to Your Needs

1.7.9 Protecting Your Line against Notification Tones (Data Line

Security)
You can protect the line against audible notification tones, such as a call waiting tone during a conversation.
Set this feature if your extension has a data communication device, such as a computer or fax machine
connected to ensure secure data transmission.

To set/cancel

PT/SLT/PS

1 Set
7 3 0 OR

0 Cancel C.Tone

Off-hook. Enter 730. Enter 1 to set On-hook.

or 0 to cancel.

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 1.7 Setting the Telephone According to Your Needs

1.7.10 Checking the Time Service Status

You can check the current status of the Time Service on the display.

PT
While on-hook

TRANSFER

OR

(Time Service
(Day/Night/
Lunch/Break))

Press TRANSFER or Time Service

(Day/Night/Lunch/Break).

• The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
• Any extension user except the managers can check the current status by pressing the Time
Service (Day/Night/Lunch/Break) button.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button.

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1.7 Setting the Telephone According to Your Needs

1.7.11 Setting the Parallelled Telephone to Ring (Parallelled

Telephone)

In the case where a single line telephone is connected in parallel to your digital proprietary
telephone, you can choose whether the parallelled single line telephone will ring to an
incoming call or not.
(Default: Ring)

DPT

1 Ring
3 9 OR

0 No ring C.Tone

Off-hook. Enter 39. Enter 1 to ring On-hook.

or 0 not to ring.

• Even if "No ring" is selected, calls can be made and answered on the single line telephone
by lifting the handset.
• If you go off-hook while your parallelled telephone is in use, the call will switch over to
you.
• This feature is not available for the KX-T7665.

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 1.7 Setting the Telephone According to Your Needs

1.7.12 Using Your PS in Parallel with a Wired Telephone (Wireless

XDP Parallel Mode)
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.

To set

PS

4 8 1 extension
phone no.no.
C.Tone

Press TALK. Enter 48. Enter 1. Enter extension number Press CANCEL.
of the paired telephone.

To cancel

PS

4 8 0
C.Tone

Press TALK. Enter 48. Enter 0. Press CANCEL.

• Some wired telephones are prohibited from using this feature.

• If you go off-hook while your parallelled telephone is in use, the call will switch over to
you.

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1.7 Setting the Telephone According to Your Needs

1.7.13 Clearing Features Set at Your Extension (Extension

Feature Clear)
You can reset the settings of the following features on your extension to the default settings with one
operation.
This feature is also known as Station Programme Clear.

Features Default Setting

Hot Line* Off
Message Waiting—(All the messages that have been left by other Off
extension users)
Call Pickup Deny Allow
Call Forwarding (FWD)* Off
Absent Message Off
Paging Deny Allow
Timed Reminder Cleared
Do Not Disturb (DND)* Off
Call Waiting for intercom calls* Disable (No call)
Call Waiting for outside calls* Disable (No tone)
Executive Busy Override Deny Allow
BGM Off
Data Line Security Off
Parallelled Telephone The telephone in parallel rings.
Log-in/Log-out Log-in

* These features may not be reset depending on the system programming.

PT/SLT/PS

7 9 0
C.Tone

Off-hook. Enter 790. On-hook.

• For Users in Canada Only:

After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable
(Tone)". In this case, dial tone 2 will be heard when you go off-hook.

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 1.8 Utilising the Call Centre

1.8 Utilising the Call Centre

1.8.1 Leaving an Incoming Call Distribution Group (Log-in/Log-

out, Wrap-up)

You can control your status in an incoming call distribution

group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in)
Log-out
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not Log-in
receive calls after completing a previous call. This time can Talk.
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to Ready
temporarily leave a distribution group.

Wrap-up Not Ready

To set Log-in/Log-out

PT/SLT/PS ICD Group: Incoming Call Distribution Group

0 Log-out
7 3 6 OR

1 Log-in

Off-hook. Enter 736. Enter 0 or 1.

ICD Group Specified

extension no.
OR
C.Tone
All

Enter ICD Group extension On-hook.

number or .

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1.8 Utilising the Call Centre

PT/PS ICD Group: Incoming Call Distribution Group

While on-hook

ICD Group Specified

extension no.
(Log-in/Log-out) OR

All

Press Log-in/Log-out. Enter ICD Group extension number

or .

PT/PS
While on-hook

(Log-in/Log-out
of a specified group)

Press Log-in/Log-out of a specified group.

To enter/leave Not Ready mode

PT/SLT/PS

1 Not Ready
7 3 5 OR
C.Tone
0 Ready

Off-hook. Enter 735. Enter 1 or 0. On-hook.

To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)

PT/PS

While on-hook

(Wrap-up)

Press red or flashing red Wrap-up.*

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 1.8 Utilising the Call Centre

• * The status will be as follows:

Ready Not Ready
Not Ready Ready
Wrap-up Not Ready
• The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
• The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
• In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
• The last remaining logged-in extension may not be allowed to log out, depending on system
programming.
• The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.8.2 Monitoring and Controlling the Call Status of an Incoming
Call Distribution Group (Incoming Call Distribution Group Monitor)".

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.

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1.8 Utilising the Call Centre

1.8.2 Monitoring and Controlling the Call Status of an Incoming

Call Distribution Group (Incoming Call Distribution Group
Monitor)
– Monitoring the Status of Waiting Calls
– Monitoring and Changing the Log-in/Log-out Status of Extensions
The extension assigned as a Supervisor extension can monitor and control the status of other extensions
in an incoming call distribution group. It should have a PT with 6-line display. The display and DSS buttons
show as follows:

ICD Group Monitoring the Monitoring the Call Status

Initial Display 739 extension Call Status and Log-in/Log-out Status
no.
"SPRVS"
<Display> <Display> <Display>
Date/Time & Queuing Monitor Queuing Monitor
extension no.
<DSS> <DSS> <DSS>
Busy Status Monitor "EXIT" Busy Status Monitor "EXIT" Log-in/Log-out Monitor

"EXIT" "LOG"

<Display>
Call Log History

<DSS>
ICD Group: Incoming Call Distribution Group Busy Status Monitor

Monitoring the Status of Waiting Calls

The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an incoming
call distribution group has an overflowed call, the display shows the status automatically.
The following information is displayed.
<Queuing Monitor>
• The current date/time
• The ICD Group extension number/name
• The number of waiting calls
• The longest waiting time
<Call Log History>
• The date/time when cleared at last time
• The total number of received calls
• The number of overflowed calls
• The number of unanswered calls
• The average waiting time of queuing calls

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 1.8 Utilising the Call Centre

To monitor

Display PT ICD Group: Incoming Call Distribution Group

ICD Group
7 3 9 extension no. C.Tone

Off-hook. Enter 739. Enter ICD Group On-hook.

extension number.

To clear Call Log History

Display PT

LOG CLEAR

Press "LOG". Press "CLEAR".

• The accumulated data is cleared.

"****" shows if the number to be displayed exceeds the maximum displayable digits.

Monitoring and Changing the Log-in/Log-out Status of Extensions

The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution group
members by the DSS button light. It can also change their Log-in/Log-out status if needed.

To monitor

Display PT

After viewing the status of waiting calls

SPRVS

Press "SPRVS".

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1.8 Utilising the Call Centre

To change the Log-in /Log-out mode

Display PT

(DSS)

Press desired DSS.

• The DSS button light shows the current status as follows:

Off: The extension is not in the group.
Green on: Log-in (Ready) mode
Flashing green: Log-in (Not Ready) mode
Red on: Log-out mode

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 1.8 Utilising the Call Centre

1.8.3 Forwarding a Waiting Call (Manual Queue Redirection)

When your incoming call distribution group is busy and other outside calls arrive, the arriving
calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the
longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.

To forward the waiting call

PT/PS

(Hurry-up)

Press red or flashing red Hurry-up.

• The Hurry-up button light shows the current status as follows:

Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Hurry-up button.

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1.9 Using User-supplied Equipment

1.9 Using User-supplied Equipment

1.9.1 If a Doorphone/Door Opener is Connected

You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party
can receive the calls from the doorphone. You can open the door.
– Doorphone Call
– Opening a Door (Door Open)

Doorphone Call

To call from the doorphone

Doorphone

C.Tone

Press doorphone Talk.

button.

To answer a call from the doorphone

PT/SLT/PS

Off-hook.

To call the doorphone

PT/SLT/PS

3 1 doorphone no.
C.Tone

Off-hook. Enter 31. Enter doorphone Talk.

number (2 digits).

• If no one answers a doorphone call within a specified time period, the call is cancelled.

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Opening a Door (Door Open)

Some extensions may be prohibited from using this feature.

From a specified extension

PT/SLT/PS

5 5 doorphone no.
C.Tone

Off-hook. Enter 55. Enter doorphone On-hook.

number (2 digits).

From any extension while talking to the doorphone

PT/SLT/PS

5
C.Tone

Enter 5. On-hook.

• The door open will be triggered for a specified time period.

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1.9 Using User-supplied Equipment

1.9.2 If an External Relay is Connected

Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX.

To switch on the relay

PT/SLT/PS

5 6 relay no.
C.Tone

Off-hook. Enter 56. Enter relay number On-hook.

(2 digits).

• The relay will be switched off after a specified time period.

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1.9.3 If an External Sensor is Connected

Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm)
connected to the PBX.

To answer a sensor call

PT/SLT/PS

D.Tone

Off-hook. On-hook.

• If you do not answer a sensor call within a specified time period, the sensor call will stop.

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1.9 Using User-supplied Equipment

1.9.4 If a Host PBX is Connected

– Accessing External Services (External Feature Access [EFA])

Accessing External Services (External Feature Access [EFA])

You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This
feature is only effective for an outside call.

<Example> To hold the current call and then talk to the new party

PT/PS SLT
While hearing a tone While hearing a tone
FLASH/
RECALL

OR

desired service desired service

(EFA) code 6 0 code
OR

TRANSFER
6 0

Press FLASH/RECALL or EFA. Enter desired Press Recall/ Enter 60. Enter desired
Or press TRANSFER and service code. hookswitch. service code.
then enter 60.

• In this case, the FLASH/RECALL button on a proprietary telephone must be in External

Feature Access (EFA) mode. For information about setting the mode of your FLASH/RECALL
button, consult your dealer.
• Regarding the service code, consult your dealer.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit an External Feature Access (EFA) button.

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1.9.5 If a Voice Processing System is Connected

You or an outside party can access the Voice Processing System from a telephone.
– Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVP/KX-TVS series) using
digital integration, the following features are also available:
– Screening Calls (Live Call Screening [LCS])
– Recording a Conversation

Call Forwarding to Voice Mail (Voice Mail Integration)

– To forward your calls to your mailbox
– To transfer a call to a mailbox
– To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls
(Intercom Calls/Outside Calls/Both Calls) that are forwarded.
If your telephone has a Message button, the Message light turns on when a message is left in your mailbox.
You will hear an indication tone* when going off-hook, regardless of whether or not your telephone has a
Message button.
You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox
of another extension so that calling parties can leave messages (Voice Mail Transfer).
The duration for recording depends on the voice processing system.

To forward your calls to your mailbox

PT/SLT/PS

0 Both Calls 0 Cancel

OR 2 All Calls
7 1 1 Outside Calls 3 Busy
OR 4 No Answer
2 Intercom Calls 5 Busy/No Answer

Off-hook. Enter 71. Enter 0 to 2 as you desire. Enter required number.

For
For "Cancel",
"Cancel", go on-hook
go on-hook
directly directly.0.
after entering

voice mail floating #

extension no. C.Tone

Enter voice mail floating Enter #. On-hook.

extension number.

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1.9 Using User-supplied Equipment

To transfer a call to a mailbox

PT/PS
During a conversation

(DSS)
OR
(Voice Mail
Transfer)
desired
extension no.

Press Voice Mail Press DSS or dial desired

Transfer. extension number.

To listen to messages

PT/SLT/PS
MESSAGE

OR

voice mail floating

extension no.
Off-hook. Press MESSAGE or enter voice
mail floating extension number.

• *Indication tone after going off-hook

1s

• You can access a voice mail with one touch.

• The default voice mail floating extension number is 500.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Voice Mail Transfer button or a Message button.

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Screening Calls (Live Call Screening [LCS])

While a caller is leaving a message in your mailbox, you can monitor the call without
answering. If you so desire, you can answer the call while monitoring. There are two methods
available (Default: Hands-free mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.

Before operating
• Create a Live Call Screening (LCS) button (Personal Programming).
• Select the mode, either Hands-free or Private (Personal Programming).
• Set the extension PIN (Personal Identification Number).
• Set the Live Call Screening feature.

To set Live Call Screening

PT/PS PIN: Personal Identification Number

(Live Call extension PIN

Screening)

Press Live Call Enter extension PIN

Screening. (max. 10 digits).

This is required only when

an extension PIN is stored.

To cancel Live Call Screening

PT/PS

(Live Call
Screening)

Press red Live Call Screening.

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1.9 Using User-supplied Equipment

Operation Flowchart
The operations in the shaded areas can be done hands-free.

PT/PS

Hands-free Mode Private Mode

(Alarm Tone)

Monitoring (Hands-free) Monitoring (Handset)

Monitoring SP-PHONE MONITOR
OR OR (Live Call
No operation Screening)

Press SP-PHONE, MONITOR or Live Call Off-hook.

Screening.

Stop
monitoring Answering

SP-PHONE
(Live Call
Screening)
OR Stop Answering Stop Answering
Press Live Call monitoring the call monitoring the call
Screening.
MONITOR

OR

Press SP-PHONE OR MONITOR (Live Call

SP-PHONE Screening)
or MONITOR. Press
Off-hook. Press SP-PHONE or On-hook. Live Call
MONITOR. Off-hook.
Screening.

• The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
• The manager extension can clear an extension PIN.
• This feature is available for a single line telephone if it is connected to a proprietary telephone
in parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
• Only the handset monitoring in the Private mode is available for PS users.

Customising Your Phone

• 3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or
receiving, while the caller leaves a message.
• 3.1.3 Customising the Buttons
Create or edit a Live Call Screening (LCS) button.

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Recording a Conversation
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.

To record into your mailbox (Two-way Record)

PT/PS
During a conversation

To stop recording,
(Two-way
press this button again.
Record)

Press Two-way Record.

To record into another mailbox (Two-way Transfer)

PT/PS
During a conversation

(DSS)
OR
(Two-way
Transfer)
another
extension no.

Press Two-way Press DSS or enter

Transfer. another extension
number.

To stop recording,
press this button again.

To record into another mailbox with one touch (One-touch Two-way Transfer)

PT/PS
During a conversation

(One-touch
Two-way
Transfer)

Press One-touch Two-way Transfer.

• The Two-way Record button light, Two-way Transfer button light or One-touch Two-way
Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.

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1.9 Using User-supplied Equipment

• Note:
When you record your Two-way telephone conversations, you should inform the other party
that the conversation is being recorded.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch
Two-way Transfer button.

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 1.10 Administrative Features

1.10 Administrative Features

1.10.1 Using the Telephones in a Hotel-type Environment

(Hospitality Features)
In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the
check-in/check-out status of each guest room extension. When the hotel operator presses a flexible button
assigned as "Check-in" or "Check-out" on his extension, the extension will switch to Room Status Control
mode, and the light of the DSS button for each room extension will show the current room status. This allows
the hotel operator to manage guests and rooms with just a telephone. In addition, the hotel operator can set
automatic wake-up calls for guest rooms.
– Check-in
– Check-out
– Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
• The hotel operator must be using a 6-line display PT to use the Check-in and Check-out
features.
• While in Room Status Control mode:
a. The hotel operator's extension can only check extensions in or out. All other operations
will be ignored.
b. The light of each DSS button shows the room status of the corresponding extension as
follows:
Off: Check-out
Red on: Check-in
c. The lights of other buttons may not show their normal display.
d. The hotel operator's extension is considered to be busy. Callers to that extension will hear
a busy tone.
• Some of the operations in this section require system programming. Consult your dealer.

Check-in
The hotel operator can change the room status of extensions to check-in by using the Check-in button
assigned on his extension.

To check in

Display PT

While on-hook
ENTER EXIT
extension no.
YES
OR OR
(Check-in)
(DSS)
(Check-in)

Press Check-in. Dial extension number and then press Press "YES". Press "EXIT"
"ENTER", or press desired DSS. or Check-in.

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1.10 Administrative Features

• After check-in, Remote Extension Dial Lock is deactivated, and the guest can make outside
calls from the room extension. (Refer to "2.1.1 Extension Control".)
• After check-in, all billing data previously charged to the extension will be cleared
automatically.
• When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.
<Example>

Date Time Ext CO Dial Number

02/02/00 03:07PM 1234 Check in

Check-out
The hotel operator can change the room status of extensions to check-out by using the Check-out button
assigned on his extension.
Depending on the setting of the PBX, the hotel operator can do the following:
• Record/edit charges for Minibar/Others
• Print out an invoice containing charge information
Consult your dealer.

To check out a room with/without printing an invoice

Display PT
To check out with an invoice
While on-hook
PRINT NEXT
ENTER
extension no.
OR
Press "PRINT". Press "NEXT".
(Check-out)
OR
(DSS)

Press Check-out. Dial extension number and then press To check out without an invoice
"ENTER", or press desired DSS.
NEXT

Press "NEXT".
EXIT
YES
OR

(Check-out)
Press "YES".
Press "EXIT"
or Check-out.

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 1.10 Administrative Features

To record/edit room charges and check out a room with/without printing an invoice

Display PT

While on-hook
ENTER
extension no.
OR minibar charge
(Check-out)
(DSS)

Press Check-out. Dial extension number and then press Enter minibar charge. Press Down.
"ENTER", or press desired DSS.

To check out with an invoice

PRINT NEXT

Press "PRINT". Press "NEXT".

OR
YES
other charges
To check out without an invoice
Enter other charges. Press "YES".
NEXT

Press "NEXT".

EXIT

OR

(Check-out)

Press "EXIT"
or Check-out.

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1.10 Administrative Features

• After check-out, Remote Extension Dial Lock is activated, and outside calls from the room
extension are restricted. (Refer to "2.1.1 Extension Control".)
• After check-out, wake-up call and Call Log information for the room extension are cleared
automatically. In addition, features set on the room extension are reset to the default settings.
For a list of features that are reset, refer to "1.7.13 Clearing Features Set at Your Extension
(Extension Feature Clear)".
• When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.
<Example>

Date Time Ext CO Dial Number

02/03/00 08:08AM 1234 Check out

• To print out an invoice, a printer should be connected to the PBX. If the room extension is in
use, an invoice cannot be printed out.
<Example>

****************************************
* Hotel *
****************************************
Check in : 01.JAN.00 06:31PM
Check out : 03.JAN.00 07:03AM
Room : 202 : Mr. Smith

01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001

02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890
02/01/00 07:30PM 202 01 012345678901234 00:06'36 00006.60 12345
02/01/00 08:45PM 202 01 0011234567890123 00:03'00 00003.00 12345

Telephone 104.30 (Tax 10.000% = 9.48)

Minibar 4.00 (Tax 10.000% = 0.36)
Others 0.00 (Tax 15.000% = 0.00)

Total FR 108.30 (Tax Total = 9.84)

Sheet : 002
======= Hotel TDAPBX =======
Tel: +41 3 12 34 56 78 Fax: +41 3 12 34 56 78
E-Mail: 12345678 hoteltdapbx.ch

• The PBX can store a limited amount of room information. When this storage becomes almost
full, the information of the extension that made the most calls is printed out automatically. In
this case, the printout is similar to the example above, but without categorised charge
information and the total. The PBX can then store new room information.
"Call amount:0012" in the example above indicates that the information of 12 phone calls has
previously been printed out automatically.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Check-in or a Check-out button.

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Setting a Timed Reminder to a Room Extension (Remote Wake-up

Call)
The hotel operator can remotely set or cancel a Timed Reminder to a room extension. This allows guests
to request wake-up calls without having to program the extension themselves. The hotel operator can also
confirm the current Timed Reminder setting for a room extension.

To set

PT/SLT
extension no.
7 6 1 OR

(DSS)

Off-hook. Enter 76 . Enter 1. Dial extension number

or press desired DSS.

0 AM
12 H*: hour/minute OR

1 PM 0 Once
OR
OR

24 H*: hour/minute 1 Daily C.Tone

Enter 0 for once On-hook.
Enter hour (01–12) and minute (00–59) and then or 1 for daily.
0 for AM or 1 for PM.
Or enter hour (00–23) and minute (00–59).

• * Enter the time in the format assigned to your PBX (12-hour or 24-hour). For more details,
consult your dealer.

To cancel

PT/SLT

extension no.
7 6 0 OR
C.Tone
(DSS)

Off-hook. Enter 76 . Enter 0. Dial extension number On-hook.

or press desired DSS.

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1.10 Administrative Features

To confirm

Display PT

extension no.
7 6 2 OR

(DSS)

Off-hook. Enter 76 . Enter 2. Dial extension number

or press desired DSS.

The display shows

Timed Reminder
C.Tone information.

On-hook.

• Timed Reminder can also be set from the room extension. (For information about setting
Timed Reminder, refer to "1.7.1 Setting the Alarm (Timed Reminder)".) The most recent
setting will be valid no matter which extension made the setting.
• When a Timed Reminder starts, and when it is answered or not answered, detailed Timed
Reminder information is recorded automatically. This requires system programming.
<Example>

Date Time Ext CO Dial Number

02/02/00 02:45PM 1234 Timed Reminder/Start
02/02/00 02:46PM 1234 Timed Reminder/No Answer
02/02/00 02:47PM 1234 Timed Reminder/Answer

• Users of PTs without displays and SLTs can confirm only whether a Timed Reminder has
been set or not by following the steps shown above. If set, a confirmation tone will be heard.

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 1.10 Administrative Features

1.10.2 Recording Information Using Preprogrammed Messages

(Printing Message)
You can record a variety of information from your extension using up to 8 preprogrammed messages.
Message information from all extensions is recorded with the PBX. For example, it is possible to use this
feature as a time card by selecting preprogrammed "sign in" and "sign out" messages.
In a hotel-type environment, this feature can be used to record room information from a room extension.
For a list of preprogrammed messages, consult your dealer.

To record

PT/SLT

7 6 1 message no. parameter *

C.Tone

Off-hook. Enter 761. Enter message Enter parameter Enter #. On-hook.

number (1–8). if required.

• * Depending on the content of the selected message, you may be required to enter a numeric
parameter, such as a price or time. Enter the correct number of characters as required for the
message. For information about required parameters, consult your dealer.
<Example>
If "Snack %%.%%" has been programmed as message number 1 (for recording charges for
room snacks consumed), hotel employees would enter data as in the example below using
the room extension:
761 1 0300 #
message no. parameter
(Snack charge)
• When a preprogrammed message is selected, detailed information is recorded automatically,
as shown below:

Date Time Ext CO Dial Number

02/02/00 10:45AM 1234 Snack 03.00

• Any charges recorded here are not related to charges that the hotel operator records when
checking out a room.

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1.11 After Moving to a New Location in the Office

1.11 After Moving to a New Location in the Office

1.11.1 Using the Same Settings as Your Previous Extension

(Walking Extension)
You can use the same features assigned on your previous extension even if you move to another extension
in the office.
You can retain your settings, such as extension number or One-touch Dialling memory, on the new
extension.
This feature is also known as Walking Station.

To set

PT/SLT PIN: Personal Identification Number

your previous
7 2 7 extension no.

Enter your previous

Off-hook. Enter 727. extension number.

extension PIN
D.Tone
Enter extension PIN
(max. 10 digits). On-hook.

• Your previous extension will receive the old settings of your new extension.
• This feature is not available for IP proprietary telephones.
• This feature is available for movement between SLT and SLT, PT and PT or SLT and PT.
• For more information, refer to "3.1.1 Customising Your Phone (Personal Programming)".

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 1.12 Using a Display Proprietary Telephone

1.12 Using a Display Proprietary Telephone

1.12.1 Using the Call Log

This is available for display proprietary telephones and portable stations.
– Calling with the Incoming Call Log
– Calling with the Outgoing Call Log

Calling with the Incoming Call Log

When you receive an outside call or an external sensor call, call information is recorded automatically in the
incoming call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.
• Caller's Name
• Date/Time call received
• Answered or Not Answered
Confirmed or Not Confirmed
• Caller's Phone Number

To confirm the log information with the Call Log button

Display PT
While on-hook

(Call Log)

Press Call Log until

desired party appears.

To confirm the log information with the Navigator Key

T7600
While on-hook

Press Left twice. Press Up or Down until

desired party appears.

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1.12 Using a Display Proprietary Telephone

To clear the log information

Display PT
While confirming the log information

(Call Log)
TRANSFER
OR

Press Call Log, or Up or Down Press TRANSFER.

until desired party appears.

To call

Display PT
While confirming the log information

(Call Log)

OR

Press Call Log, or Up or Down Off-hook.

until desired party appears.

To store the caller's information in personal speed dialling

Display PT
While confirming the log information

(Call Log)
AUTO DIAL
OR

STORE

Press Call Log, or Up or Down Press STORE.

until desired party appears.

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 1.12 Using a Display Proprietary Telephone

• The Call Log button light shows the current status as follows:
Off: No incoming call. Or you have already viewed the call log.
Red on: You have missed calls to view.
• If your call is answered by another extension, the caller's information is recorded on the
displays of both your extension and the answering extension.
• You can lock your call log display by using an extension PIN (Personal Identification Number),
so that you can prohibit access to your logged information (Display Lock). Refer to "3.1.2
Settings on the Programming Mode".
• You can also have a Call Log button for an ICD Group (Incoming Call Distribution Group).
• If a call arrives while you are using the call log, the call log display will be replaced with the
caller's information.

Customising Your Phone

3.1.3 Customising the Buttons
Create or edit a Call Log button or Call Log for ICD Group button.

Calling with the Outgoing Call Log

You can redial using the outgoing call log.

To call

T7600
While on-hook

Press Left. Press Up or Down Off-hook.

until desired number
appears.

To call with the REDIAL button

Display PT
While on-hook

REDIAL REDIAL

Press REDIAL to Press REDIAL Off-hook.

display the outgoing until desired number
call log.* appears.

• * System programming is required for this operation. Consult your dealer.

• This operation is available only for digital proprietary telephones with a display.

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1.12 Using a Display Proprietary Telephone

To store the caller's information in personal speed dialling

Display PT
When the desired party is displayed

AUTO DIAL

STORE

Press STORE.

• You can lock your call log display by using an extension PIN (Personal Identification Number),
so that you can prohibit access to your logged information (Display Lock). Refer to "3.1.2
Settings on the Programming Mode".
• If a call arrives while you are using the call log, the call log display will be replaced with the
caller's information.

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 1.12 Using a Display Proprietary Telephone

1.12.2 Using the Directories

You can call using the directories (Personal Speed Dialling Directory, System Speed Dialling Directory and
Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replaced with the caller's information.
– Calling with the Directory
– Storing Names and Numbers
– Entering Characters

Calling with the Directory

To select and call

T7600
While on-hook

Press Right until Press Up or Down Off-hook.

desired directory until desired
appears.* party appears.

• * The display order is as follows:

One time: Personal Speed Dialling Directory
Two times: System Speed Dialling Directory
Three times: Extension Number Directory
• To cancel or exit, press the CANCEL or FLASH/RECALL button.
• You can lock your personal speed dialling directory by using an extension PIN (Personal
Identification Number), so that you can prohibit access to it (Display Lock). Refer to "3.1.2
Settings on the Programming Mode".

• Directory entries generally should include name and number. If the name is not registered,
an entry cannot be displayed.
• The System Speed Dialling Directory can be displayed simply by pressing the AUTO DIAL/
STORE button while on-hook.

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1.12 Using a Display Proprietary Telephone

Storing Names and Numbers

To store a Personal Speed Dialling Directory item

Display PT
While on-hook PROGRAM

OR
OR
phone no. OR name
AUTO DIAL AUTO DIAL PAUSE

STORE STORE

Enter phone number Press ENTER Enter name Press ENTER Press PROGRAM
(max. 32 digits). or STORE. (max. 20 characters). or STORE. or PAUSE.

• Telephone numbers and names displayed are stored using the first spare Personal Speed
Dialling memory available.
• PS user: Refer to "Operating Instructions" for PS.

• For more details, refer to "To store the names and numbers in personal speed dialling" in
"3.1.2 Settings on the Programming Mode".

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 1.12 Using a Display Proprietary Telephone

Entering Characters
You can enter the following characters. The tables show you the characters available for each button. Table
1 or Table 2 can be programmed.

Table 1 (Standard mode)

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Table 1 (Standard mode for RU model)

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Table 2 (Option mode)

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Table 2 (Option mode for CE model)

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Table 2 (Option mode for GR model)

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Table 2 (Option mode for RU model)

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1.12.3 Accessing System Features (System Feature Access)

You can access a feature with the "Feature Access" menu.

To access "Feature Access" menu and select the feature

T7600
While on-hook

Press Right Press ENTER. Press Up or Down

four times. until the feature appears.

Features Refer to
Automatic Callback Busy Cancel 1.2.4 When the Dialled Line is Busy or There is No Answer
Group Call Pickup 1.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
Directed Call Pickup 1.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
Paging 1.6.1 Paging
Doorphone Call 1.9.1 If a Doorphone/Door Opener is Connected
Door Open 1.9.1 If a Doorphone/Door Opener is Connected
External Relay 1.9.2 If an External Relay is Connected
External Background Music 2.1.4 Turning on the External Background Music (BGM)

User Manual 167

1.12 Using a Display Proprietary Telephone

168 User Manual

 Section 2
Manager Operation

This chapter shows the manager how to control the other

extensions or the PBX.

User Manual 169

2.1 Control Features

2.1 Control Features

2.1.1 Extension Control

The manager extension can control the settings of other extensions.
– Changing the Settings of Other Extensions

Changing the Settings of Other Extensions

To lock/unlock other extensions (Remote Extension Dial Lock)

This feature is also known as Remote Station Lock Control.

PT/SLT/PS

2 Unlock
7 8 OR extension no.
3 Lock

Off-hook. Enter 78. Enter 2 to unlock Enter extension On-hook.

or 3 to lock. number.

• The manager can use Remote Extension Dial Lock to unlock any extension, whether that
extension was locked remotely (Remote Extension Dial Lock) or from the extension itself
(Extension Dial Lock).

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 2.1 Control Features

2.1.2 Time Service Mode Control

The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or
Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically. You may also change
it manually.
Manual: enables to change a mode in manual as follows.

To change the time mode (Day/Night/Lunch/Break)

PT/PS
While on-hook

(Time Service
(Day/Night/
Lunch/Break))

Press Time Service

(Day/Night/Lunch/Break)
until the desired mode
appears.

PT/SLT/PS
0 Day
1 Night
7 8 0 2 Lunch
C.Tone
3 Break

Off-hook. Enter 780. Enter 0 to 3 On-hook.

as you desire.

To select the time service switching mode (Automatic/Manual)

PT/PS
While on-hook

(Time Service
Switching Mode
(Automatic/Manual))

Press Time Service Switching

Mode (Automatic/Manual).

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2.1 Control Features

• Besides the time mode, there is Holiday mode. It can change mode once on a specified date.
• The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
• The Time Service Switching Mode (Automatic/Manual) button light shows the current status
as follows:
Off: Automatic
Red on: Manual

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service
Switching Mode (Automatic/Manual) button.

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 2.1 Control Features

2.1.3 Restriction Level Control (Dial Tone Transfer)

The manager extension can change the restriction level, permitting an extension to make a
call.

PT/PS
During a conversation with an extension

(Toll Restriction/
Call Barring) C.Tone

Press Toll Restriction/ On-hook.

Call Barring.
The extension can hear the dial
tone and then make a call.

• The restriction level is changed to the preprogrammed level of Toll Restriction/Call Barring
button.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Toll Restriction/Call Barring button.

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2.1 Control Features

2.1.4 Turning on the External Background Music (BGM)

The manager extension can select and broadcast background music in the office through external speakers.

To select and start/stop the background music

<For users of KX-TDA100/KX-TDA200/KX-TDA600>

PT/SLT/PS
external
pager no. BGM no.
3 5 OR
OR
C.Tone
0

Off-hook. Enter 35. Enter external Enter BGM number On-hook.

pager number (1 digit) or 0 to stop.
(1 digit) or for all.

<For users of KX-TDA30>

PT/SLT/PS

1 Start
3 5 1 OR
C.Tone
0 Stop

Off-hook. Enter 35. Enter 1. Enter 1 to start On-hook.

or 0 to stop.

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 2.1 Control Features

2.1.5 Recording Outgoing Messages (OGM)

The manager extension can record three kinds of greeting messages (OGM) as follows:

1. DISA message: Used to greet and guide callers so that they access an extension user
group or outside party without operator assistance.
2. Incoming Call Distribution Group message: Used to greet and guide callers to an
incoming call distribution group.
3. Timed Reminder message: Used for a wake-up call message when the extension
answers the Timed Reminder.

All messages have their own extension numbers. You can select the desired message. You have two
methods for recording a message. One is recorded using the handset, and the other is recorded from an
external BGM (MOH) port.

To record

PT

OGM floating
3 6 1 extension no. Progress
Tone &
C.Tone
Off-hook. Enter 36. Enter 1. Enter OGM floating Record
extension number. message.

AUTO DIAL
The message
is played back.
STORE
C.Tone

Press STORE. On-hook.

When the time limit passes,

it stops automatically.

To play back

PT

OGM floating
3 6 2 extension no. C.Tone

Off-hook. Enter 36. Enter 2. Enter OGM floating

extension number.

The message
is played back.

On-hook.

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2.1 Control Features

To record from an external BGM (MOH) port

<For users of KX-TDA100/KX-TDA200/KX-TDA600>

PT

BGM port OGM floating

3 6 3 no. extension no. Progress
Tone &
Off-hook. Enter 36. Enter 3. Enter BGM port Enter OGM floating C.Tone
number (1 digit). extension number.

AUTO DIAL
You hear CONF The message
the message. is recorded.
C.Tone STORE
C.Tone

Press CONF. Press STORE.

When the time limit

The message passes, it stops
is played back.
automatically.

On-hook.

<For users of KX-TDA30>

PT

OGM floating
3 6 3 1 extension no. Progress
Tone &
Off-hook. Enter 36. Enter 31. Enter OGM floating C.Tone
extension number.

AUTO DIAL
You hear CONF The message
the message. is recorded.
C.Tone STORE
C.Tone

Press CONF. Press STORE.

When the time limit

The message passes, it stops
is played back.
automatically.

On-hook.

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 2.1 Control Features

To clear the message

PT

OGM floating
3 6 0 extension no. Progress
Tone &
C.Tone
Off-hook. Enter 36. Enter 0. Enter OGM floating On-hook.
extension number.

• Record voice messages only; avoid the recording of music.

• The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).

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2.1 Control Features

2.1.6 Allowing Users to Seize an Unavailable Outside Line

(Trunk Busy Out)
When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use
temporarily. The manager can manually enable the outside line and allow users to use it again.

To re-enable an outside line

PT/SLT/PS

7 8 5 outside line no.

C.Tone

Off-hook. Enter 785. Enter outside line number On-hook.

(3 digits).

• In some countries/areas, the PBX may not be able to automatically make a faulty outside line
unavailable for use. Consult your dealer.

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 2.1 Control Features

2.1.7 Releasing Network Direct Station Selection (NDSS)

Monitor

NDSS buttons can be customised on any extension connected to your PBX. An NDSS button
allows an extension user to monitor another extension connected to another PBX in a private
network. The NDSS button light shows the current status of the monitored extension in the
same way as a DSS button. When it becomes unnecessary to monitor an extension
connected to another PBX, the manager can stop the PBX from monitoring it. Any NDSS
buttons set to monitor that extension will also stop monitoring.

PTPT/PS
and SLT
another PBX
extension no.
7 8 4 OR
C.Tone
(NDSS)
Off-hook. Enter 784. Dial another PBX extension On-hook.
number and then enter #, or
press NDSS.

• To restart monitoring of an extension after performing this operation, go off-hook, press the
corresponding NDSS button, and go on-hook.

Customising Your Phone

• 3.1.3 Customising the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.

User Manual 179

2.1 Control Features

180 User Manual

 Section 3
Customising Your Phone & System

This chapter shows you how to customise your individual

telephone or PBX according to your needs. Find the desired
setting and program as necessary.

User Manual 181

3.1 Customising Your Phone (Personal Programming)

3.1 Customising Your Phone (Personal

Programming)

3.1.1 Customising Your Phone (Personal Programming)

You can customise your telephone features. For example, you can change the initial settings or button
features according to your needs.
– Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number])

• If you change your desk and extension, refer to "1.11.1 Using the Same Settings as Your
Previous Extension (Walking Extension)".

Assigning an Extension PIN to Your Extension (Extension PIN

[Personal Identification Number])
You can assign a password to each extension.
The following features require an extension PIN.
1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal speed dialling directory, call log, SVM log, and
from playing back the voice messages in your message box (Display Lock)
3. Using the same settings as your extension at other extensions (Walking Extension)
4. Remote Control Operation (Walking COS)
5. Extension Dial Lock Clear

To set

PT/SLT/PS PIN: Personal Identification Number

7 9 9 1 extension PIN

Off-hook. Enter 799. Enter 1. Enter extension PIN

(max. 10 digits).

same
# extension PIN #
C.Tone
Enter #. Enter #.
Enter same extension PIN
(max. 10 digits). On-hook.

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 3.1 Customising Your Phone (Personal Programming)

To cancel

PT/SLT/PS PIN: Personal Identification Number

stored
7 9 9 0 extension PIN C.Tone

Off-hook. Enter 799. Enter 0. Enter stored

extension PIN.

On-hook.

• WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers
your password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
• Valid numbers for an extension PIN are "0" through "9".
• If the wrong extension PIN is entered a preprogrammed number of times, the PIN is locked.
• If you forget your extension PIN or your extension PIN is locked, your manager can clear the
extension PIN and extension PIN lock.

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3.1 Customising Your Phone (Personal Programming)

3.1.2 Settings on the Programming Mode

You can programme features using the programming mode.
– Setting Features
– Clearing Features
• To exit at any time, lift the handset.
• To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.

Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to
indicate your customised setting.

Notice
The default value may vary depending on country/area. For more details, consult your dealer.

To enter the programming mode To programme To exit

PROGRAM PROGRAM

OR programming OR
selection & OR OR
input parameter
PAUSE AUTO DIAL AUTO DIAL PAUSE

STORE STORE

Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM
or PAUSE. programming or STORE. & Parameter. or STORE. or PAUSE.
input.

Programming
Item Selection & Parameter
Input
PT: The display shows the PBX or shelf number, slot
number and port number.
<example for users of KX-TDA30/KX-TDA100/KX-
TDA200>
EXT1050:10308
PBX no. Port no.
Slot no.
<example for users of KX-TDA600>
Your extension information 0 0
EXT2100:20101
Shelf no. Port no.
(1–4) Slot no.

PS: The display shows the PS number.

<example>
EXT3001:99001
PS no.

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 3.1 Customising Your Phone (Personal Programming)

Programming
Item Selection & Parameter
Input

1 Light

Preferred display contrast level 2 Little Light

from the 4 levels available 0 1
(Display Contrast Selection)*1 3 Little Dark

4 Dark

1 English

2 2nd Language
Which display language do you
prefer? 0 2 3 3rd Language
(Display Language Selection)
4 4th Language

5 5th Language

No—Manual (The display

keeps showing all of the outside
0 caller's information unless you
Would you like the call duration change it to the call duration
to be shown automatically on manually.)
the display when answering an 0 3
outside call? Yes—Automatic (The first
(Display Switching Mode) line of the display will change
1 to the call duration
automatically when you answer
an outside call.)

0 Yes—ON in use
Would you like to turn on the
display backlight of the KX-
T7633/KX-T7636? 0 4 1 Yes—always ON
(Display Backlight Selection)*1
2 No—always OFF

1 1 desired no. (max. 32 digits)

Would you like to dial a preset
number simply by going off- 0 Do not use
hook? 1 2
1 Use

Should you prevent your No—Allows your number to

0
number being displayed on the be displayed
called party's telephone? 1 3
(Calling Line Identification Yes—Prevent your number
Restriction [CLIR]) 1
being displayed

User Manual 185

3.1 Customising Your Phone (Personal Programming)

Programming
Item Selection & Parameter
Input
Which number should be Caller ID assigned to your
displayed on the called and 0 extension
calling party's telephone?
(Calling/Connected Line 1 4
Caller ID assigned on the outside
Identification Presentation 1 line being used
[CLIP/COLP])

0 No line

1 An idle outside line

2 +
Which do you prefer to seize CO button no.
when you go off-hook to make (01–36)*2
calls? or A CO/ICD Group button
1 9
(Preferred Line Assignment—
Outgoing) (CO)

3
or
INTERCOM
Intercom

0 No line

1 The longest ringing line

Which line do you prefer to (when multiple calls arrive)
answer when you go off-hook?
(Preferred Line Assignment— 2 0 2 +
Incoming) CO button no.
(01–36)*2
or An assigned outside button

(CO)

0 Ringing (Tone Call)

How do you prefer to receive Directly—The party's voice is

an intercom call? 1
2 1 heard without ringing.
(Alternate Receiving—Ring/
Voice)*1
Ring only—Prohibiting the
2 caller switching to the voice
mode.

186 User Manual

 3.1 Customising Your Phone (Personal Programming)

Programming
Item Selection & Parameter
Input

0 No—The telephone will not

Should the single line ring.
telephone in parallel ring? 2 2
(Parallelled Telephone)*1*3 Yes—The telephone will
1
ring.
Do you prefer to answer a call
0 No—Disable
without going off-hook
regardless of the AUTO ANS
button status? 2 3
(Forced Answerback 1 Yes—Enable
Selection)*1

Which service do you prefer You can monitor the message

when a calling party is 0 through the telephone speaker.
recording a message in your (Hands-free mode)
mailbox? 2 5
(Live Call Screening Mode
1 Only an alarm tone is heard.
Set)*1 (Private mode)
Would you like to keep
0 No—Stop recording
recording after answering the
call in the LCS mode? 2 6
(LCS Mode Set [After 1 Yes—Keep recording
Answering])

0 No (No tone)
Do you prefer to receive call
waiting for outside calls? 3 0
1 Yes (Tone)

0 No call

1 Tone
Which type of call waiting for
intercom calls do you prefer? 3 1 Voice announcement through
(Call Waiting Selection) 2
the built-in speaker (OHCA)*4

3 Voice announcement through

the handset (Whisper OHCA)*4
Which type of call waiting tone
0 Tone 1
do you prefer?
(Call Waiting Tone Type 3 2
Selection) 1 Tone 2

User Manual 187

3.1 Customising Your Phone (Personal Programming)

Programming
Item Selection & Parameter
Input

0 No—Off
Would you like to show a
message on the caller's message no. (1–8) Yes—Shows the selected
telephone display? 4 0 message.
(Absent Message)
9 Yes—Shows your personal
message.
Creating your personal
message 4 1 message (max. 16 characters)
(Personal Absent Message)

0 Off

1 Do Not Disturb (DND)

FWD/DND
5 0 /
2 + desired no.
(for both calls) All—Forward all calls
(max. 32 digits)
To forward or refuse some or all
of your incoming calls 5 1 3 + desired no. Busy—Forwarded when your
(Call Forwarding [FWD])/Do (for outside calls) (max. 32 digits) extension is busy.
Not Disturb [DND])
4 + desired no. No Answer—Forwarded when
5 2 (max. 32 digits) you do not answer.
(for intercom calls)
5 + desired no. Busy/No Answer—Forwarded
when you do not answer or when
(max. 32 digits)
your extension is busy.
To set the timer for "No
Answer" and "Busy/No (0–120) seconds
Answer" 5 3
(Default: 15 seconds)
(FWD N/A Timer)
Should you prohibit other
0 No—Allow
people from picking up your
calls? 6 0
(Call Pickup Deny) 1 Yes—Deny

0 No—Headset off
Do you use the headset?
(Headset Operation)*1*3 6 1
1 Yes—Headset on
Do you prohibit other people
0 No—Allow
from joining your
conversation? 6 2
(Executive Busy Override 1 Yes—Deny
Deny)

188 User Manual

 3.1 Customising Your Phone (Personal Programming)

Programming
Item Selection & Parameter
Input

Would you like to prohibit 0 No—Allow

paging announcements? 6 3
(Paging Deny)*1 1 Yes—Deny

Do you prefer to hear the key 0 No—Off

pad tone? 6 4
(Key Pad Tone Set)*1 1 Yes—On

0 No—Off
KX-TDA100/KX-
Do you want background music TDA200/KX-
through your telephone TDA600:
speaker while on-hook? 6 5
1 + BGM no.
(Background Music [BGM])*1 Yes—On
(1 digit)
KX-TDA30:
1 1

extension PIN
(max. 10 digits) +
ENTER/STORE + To set an extension PIN
Would you like to set your same extension
extension PIN or change a PIN
stored extension PIN to new stored extension
one? 9 0
PIN +
(Extension PIN [Personal new extension PIN
Identification Number]) To change a stored extension PIN
(max. 10 digits) +
to new one
ENTER/STORE +
same extension
PIN
extension PIN
(max. 10 digits) +
To unlock
To prevent other people from 0
using your telephone 9 1
(Extension Dial Lock) extension PIN
(max. 10 digits)
To lock
+ 1

To prevent other people from extension PIN

seeing your personal speed (max. 10 digits) +
To unlock
dialling directory, call log, SVM 0
log, and from playing back the 9 2
voice messages in your extension PIN
message box (max. 10 digits) +
To lock
(Display Lock)*1 1

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3.1 Customising Your Phone (Personal Programming)

Programming
Item Selection & Parameter
Input

0 No—Normal (Any Flexible

CO buttons can be modified.)
Do you prefer to set the One-
touch dialling only? Yes—Only One-touch dialling
(One-touch Dialling #
buttons can be modified.
Assignment Mode Selection) 1 However, to modify them, there is
no need to enter "2" before the
number.

*1: Not available for a PS

*2: CO button numbers (25–36) are available only when the Add-on Key Module is set up to your telephone.
*3: Not available for the KX-T7665
*4: Only available for certain digital proprietary telephones. Consult your dealer.

• WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers
your password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
• After the programme number is entered, the programme title is displayed.
The programming screen can be changed with the Navigator Key (Up or Down).

• You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.

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 3.1 Customising Your Phone (Personal Programming)

To store the names and numbers in personal speed dialling

PROGRAM

1 0
OR OR personal speed
dialling no.
AUTO DIAL
PAUSE

STORE

Press PROGRAM Enter 10 and then press ENTER. Enter personal speed
or PAUSE. Or press STORE. dialling number (2 digits).

phone no. OR name OR

AUTO DIAL AUTO DIAL

STORE STORE

Enter phone number Press ENTER Enter name* Press ENTER

(max. 32 digits). or STORE. (max. 20 characters). or STORE.

PROGRAM

OR

PAUSE

Press PROGRAM
or PAUSE.

• * To enter characters, refer to "Entering Characters".

• The number of personal speed dialling numbers available per extension (default: 10 numbers
stored in locations "00" to "09") can be increased to a maximum of 100. For more details,
consult your dealer.

User Manual 191

3.1 Customising Your Phone (Personal Programming)

To edit the names and numbers of personal speed dialling

PROGRAM

1 0
OR OR personal speed
dialling no.
AUTO DIAL
PAUSE

STORE

Press PROGRAM Enter 10 and then press ENTER. Enter personal speed
or PAUSE. Or press STORE. dialling number (2 digits).

To erase a number or character

CLEAR

Press Left or Right Press "CLEAR". OR

to select a desired part.
AUTO DIAL

STORE
To insert a number or character
Press ENTER
or STORE.
number/character

Press Left or Right Enter a number or

to select a desired part. character.

It will be inserted in front

of the selected part.

192 User Manual

 3.1 Customising Your Phone (Personal Programming)

Clearing Features
You can clear or change to features as follows:

Features Default Setting

Display Switching Mode Automatic
Hot Line Off
Calling Line Identification Restriction [CLIR] Allow
Calling/Connected Line Identification Presentation [CLIP/COLP] Caller ID assigned on your extension
Preferred Line Assignment—Outgoing Intercom
Preferred Line Assignment—Incoming The longest ringing line
Alternate Receiving—Ring/Voice Ringing (Tone Call)
Parallelled Telephone Paired SLT will ring
Forced Answerback Selection Disable
Live Call Screening Mode Set Hands-free mode
LCS Mode Set [After Answering] Stop recording
Call Waiting Selection—Intercom/Outside Calls Disable (No call/No tone)
Call Waiting Tone Type Selection Tone 1
Absent Message Off
Personal Absent Message Cleared
Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom/Outside Off
Calls
FWD N/A Timer 15 seconds
Call Pickup Deny Allow
Headset Operation Headset off
Executive Busy Override Deny Allow
Paging Deny Allow
Key Pad Tone Set On
Background Music [BGM] Off
Data Line Security Off
Connected Line Identification Restriction [COLR] Allow
Log-in/Log-out Log-in
Message Waiting Off
Timed Reminder Cleared

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3.1 Customising Your Phone (Personal Programming)

To set

PROGRAM PROGRAM

OR OR OR
OR

PAUSE AUTO DIAL AUTO DIAL PAUSE

STORE STORE

Press PROGRAM Enter ##. Press ENTER Press ENTER Press PROGRAM
or PAUSE. or STORE. or STORE. or PAUSE.

• If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature,
please ask your dealer.

194 User Manual

 3.1 Customising Your Phone (Personal Programming)

3.1.3 Customising the Buttons

You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS
Consoles, Add-on Key Modules, and PSs to the following feature buttons. For example, if your telephone
has more CO buttons than available outside lines, you may change unused CO buttons to one-touch
buttons.
• To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.

To enter the programming mode To programme To exit

To continue
PROGRAM PROGRAM

OR
programming OR
(CO, DSS, PF)
input OR
PAUSE PAUSE
AUTO DIAL

STORE
Press PROGRAM Press CO, Follow Press ENTER Press PROGRAM
or PAUSE. DSS or PF. programming input. or STORE. or PAUSE.

Programmable
Buttons Button Programming Input
CO DSS PF

Loop-CO (L-CO)

Group-CO (G-CO) # + Outside line group no. (2 digits)

Single-CO (S-CO) 0 + Outside line no. (3 digits)

Direct Station Selection (DSS) 1 + Extension no.

One-touch Dialling*1 2 *² + Desired no. (max. 32 digits)

Incoming Call Distribution 3 0 + Incoming call distribution group

Group (ICD Group)
extension no. (+ # + 0–7)*3

Message 4 0

Message for Another 4 0 + Extension no./Incoming call distribution

Extension group extension no.
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls 4 1

FWD/DND—Outside calls 4 2

User Manual 195

3.1 Customising Your Phone (Personal Programming)

Programmable
Buttons Button Programming Input
CO DSS PF

FWD/DND—Intercom calls 4 3

Group FWD—Both calls 4 4 + Incoming call distribution group

extension no.

Group FWD—Outside calls 4 5 + Incoming call distribution group

extension no.

Group FWD—Intercom calls 4 6 + Incoming call distribution group

extension no.

Account 4 8

Conference 4 9

Terminate 5 0

External Feature Access (EFA) 5 1

Call Charge Reference 5 2

Call Park 5 3 + Parking zone no. (2 digits)

Call Park (Automatic Park
Zone) 5 3

Call Log*4 5 4

Call Log for ICD Group*4 5 4 + Incoming call distribution group

extension no.

Log-in/Log-out 5 5

Log-in/Log-out of a specified 5 5 + Incoming call distribution group

group extension no.

Log-in/Log-out for all groups 5 5

Hurry-up 5 6 + Incoming call distribution group

extension no.

Wrap-up 5 7

System Alarm*4 5 8

Time Service (Day/Night/

Lunch/Break) 5 9 + 0/1/2/3*5 (+ # + Tenant no.)

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 3.1 Customising Your Phone (Personal Programming)

Programmable
Buttons Button Programming Input
CO DSS PF

Answer*4 6 0

Release*4 6 1

Toll Restriction/Call Barring 6 2 + Toll Restriction/Call Barring Level (1–7)

ISDN Service*6 6 3 + Desired no. (max. 32 digits)

Calling Line Identification
Restriction (CLIR) 6 4

Connected Line Identification

Restriction (COLR) 6 5

ISDN-Hold 6 6

Headset*4*7 6 7

Time Service Switching Mode

(Automatic/Manual) 6 8 (+ Tenant no.)

Network Direct Station

Selection (NDSS)*9 6 9 + Another PBX extension no.

CTI 7 0

Check-in*4 8 0

Check-out*4 8 1

Two-way Record*8 9 0 + Voice mail floating extension no.*10

Two-way Transfer*8 9 1 + Voice mail floating extension no.*10

9 1 + Voice mail floating extension no.*10 + #

One-touch Two-way Transfer*8 + Extension no./Incoming call distribution group
extension no.

Live Call Screening (LCS)*8 9 2

Voice Mail Transfer*7 9 4 + Voice mail floating extension no.*10

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3.1 Customising Your Phone (Personal Programming)

• *1 " ", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be
stored.
If you do not want to display the stored number when making a call, press the Secret
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
SECRET
49 1234 # 0/9 [ 123 4567 ]
Account code feature no. Account code Account code delimiter Automatic line Phone number
access number

• *2 For a PF button, "2" is not required to enter before the desired number.
• *3 Depending on the settings of your PBX, you may be required to enter delayed ringing time
(0: Immediate, 1: 1 ring, 2: 2 rings, 3: 3 rings, 4: 4 rings, 5: 5 rings, 6: 6 rings, 7: No ring). In
this case, you can automatically join a new ICD Group by creating a button for that group. For
more details, consult your dealer.
• *4 This button is not available for a PS.
• *5 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night
• *6 Availability of this button depends on the ISDN service of your telephone company.
Refer to "1.2.5 Accessing the ISDN Service (ISDN Service Access)".
• *7 This button is not available for the KX-T7665.
• *8 This button is used for the integrated voice mail features.
• *9 The button may not be available depending on the networking method in use or the settings
of the PBX. For more details, consult your dealer.
• *10 The default voice mail floating extension number is 500.
• To exit at any time, lift the handset.

• You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.

To distinguish the ringing tones for each CO, INTERCOM or ICD Group button (Digital
proprietary telephone only)

To continue

(CO) (CO)
OR OR

PROGRAM INTERCOM INTERCOM PROGRAM

tone type no. OR
R.Tone AUTO DIAL
OR OR

STORE
(ICD Group) (ICD Group)

Press Press CO, Press CO, Enter tone type Press ENTER or Press
PROGRAM. INTERCOM INTERCOM number.* STORE. PROGRAM.
or ICD Group. or ICD Group.

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 3.1 Customising Your Phone (Personal Programming)

• * Available tone types vary depending on the telephone you are using:
• KX-T7600 series (except KX-T7665): Tone types "01" to "30" are available.
• KX-T7665: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"01".
• Other telephones: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"02".

To clear the button

To continue

PROGRAM PROGRAM

OR
(CO, DSS, PF) 2 OR OR

PAUSE AUTO DIAL PAUSE

STORE

Press PROGRAM Press CO, Enter 2. Press ENTER or Press PROGRAM

or PAUSE. DSS or PF. STORE. or PAUSE.

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3.2 Manager Programming

3.2 Manager Programming

3.2.1 Programming Information

The manager can programme the following items.
• Call Charges
• Other Extensions Control

Available Extension
The extension assigned as a manager

Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-T7636)

Manager Password
To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)

WARNING
• The PBX has a default password preset. For security, change the password the first time that you
programme the PBX.
• It is strongly recommended that a password of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in
the password, refer to "Entering Characters".
• To avoid unauthorised access to the PBX, keep the password secret. If it becomes known to others,
the PBX may be misused.
• Change the password periodically.

Conditions
The programming extension must be idle, on-hook and holding no calls.

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 3.2 Manager Programming

3.2.2 Manager Programming

Changing Call Charges and Extension Control

To enter the programming mode To programme To exit

PROGRAM To continue PROGRAM

manager
OR
1 password
OR
programming HOLD
PAUSE PAUSE
input

Press PROGRAM Enter 1. Enter manager Follow Press Press PROGRAM

or PAUSE. password. programming HOLD. or PAUSE.
input.

Item Programming Input

Changing the manager password. 0 0 + + Password (max. 10 digits) +

Viewing extension call charges. 0 1 + + Extension no.

Clearing extension call charges. 0 1 + + Extension no. + +

Setting the budget for extension call
charges. 0 2 + + Extension no. + Charge* +
Viewing call charges for each verification
code. 0 3 + + Verification code
Clearing call charges for each verification
code. 0 3 + + Verification code + +
Setting the budget for each verification
code. 0 4 + + Verification code + Charge* +

Viewing call charges for each outside line. 0 5 + + Outside line no. (3 digits)

Assigning a charge rate for each outside line 0 6 + + Outside line group no. (2 digits) + Charge
group.
rate* +

Clearing all charges. 0 7 + +

Printing the total call charge. 0 8 + +

Locking/unlocking other extensions. 9 0 + + Extension no. + 1 (to lock)/ 0 (to

(Remote Extension Dial Lock)
unlock) +
Clearing the PIN and PIN lock for
extensions. 9 1 + + Extension no. +

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3.2 Manager Programming

Item Programming Input

Clearing the PIN and PIN lock for verification
codes. 9 2 + + Verification code +

9 3 + + Verification code + PIN (max. 10 digits) +

Setting the verification code PIN.

• WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers
your password (verification code PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
• * To enter a decimal point, press .

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 3.3 Customising Your System (System Programming)

3.3 Customising Your System (System

Programming)

3.3.1 Programming Information

You can customise your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Programme number)
• The date and time [000]
• System speed dialling numbers and names [001]/[002]
• Extension number and name [003]/[004]

Available Extension
The extension allowed through COS programming

Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-T7636)

System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234)

WARNING
• The PBX has a default password preset. For security, change the password the first time that you
programme the PBX.
• It is strongly recommended that a password of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in
the password, refer to "Entering Characters".
• To avoid unauthorised access to the PBX, keep the password secret. If it becomes known to others,
the PBX may be misused.
• Change the password periodically.

Conditions
The programming extension must be idle, on-hook and holding no calls.

List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the
programming for future reference. Your dealer also has programming records which contain all of the system
programming. You may ask for photocopies of these tables to be aware of the facilities and features
available.

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3.3 Customising Your System (System Programming)

Icon Descriptions
Fixed Buttons
Function
T7600/NT136*1 T7200/T7400/T7500*2

REDIAL
PREVIOUS (PREV)

SP-PHONE NEXT

FWD/DND

CONF

AUTO DIAL
STORE (ENTER)
STORE

None Back to Previous Menu (CANCEL)

SHIFT SHIFT
SHIFT

PAUSE
PROGRAM PAUSE
PROGRAM

HOLD HOLD
END

AUTO ANS
MESSAGE AUTO ANSWER MESSAGE
SELECT
MUTE MUTE

FLASH/
RECALL FLASH
FLASH

TRANSFER
CLEAR
TRANSFER

INTERCOM
INTERCOM
SECRET

*1: The buttons shown in this column are from the KX-T7600 series.
*2: The buttons shown in this column are from the KX-T7400 series.

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 3.3 Customising Your System (System Programming)

Procedure
The basic steps are shown below.
1. Entering the programming mode

PROGRAM

OR system password
PAUSE

Enter . Enter system password.

Press PROGRAM
or PAUSE.

2. Programming
You can enter each programme number (3 digits).
• To exit the programming mode at any time, lift the handset.

3. Exiting the mode

PROGRAM

OR

PAUSE

Press PROGRAM
or PAUSE.

• To exit the programming mode at any time, lift the handset.

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3.3 Customising Your System (System Programming)

3.3.2 System Programming

Date & Time [000]

The proprietary telephones display the current date and time while on-hook.
[In 12-hour Format]

0 0 0 year date
SELECT
Enter 000. (AUTO ANS/MUTE,
MESSAGE)

Press ENTER. Enter year Press SELECT Press Right. Enter date
(00–99). for month. (01–31).

hour minute
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Press ENTER. Press NEXT. Enter hour Enter minute Press SELECT
(01–12). (00–59). to choose AM or PM.
To end

END
(HOLD)
Press ENTER. Press END.

[In 24-hour Format]

0 0 0 year date
SELECT
Enter 000. (AUTO ANS/MUTE,
MESSAGE)

Press ENTER. Enter year Press SELECT Press Right. Enter date
(00–99). for month. (01–31).

hour minute

Press ENTER. Press NEXT. Enter hour Enter minute Press ENTER.
(00–23). (00–59).
To end

END
(HOLD)
Press END.

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 3.3 Customising Your System (System Programming)

• After changing the desired values, you can press the ENTER button. You do not have to
perform the rest of the steps.
• The clock starts immediately after the ENTER button is pressed.
• You cannot leave a value empty.
• You can clear the entry by pressing the CLEAR button.
• To confirm your entry after storing data:
– The STORE button light: Lights red
– Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.

System Speed Dialling Number [001]

You can store the phone numbers of frequently dialled destinations.

To end
system speed
0 0 1 dialling no.
phone no.

Enter 001. Press ENTER. Enter system Enter phone Press ENTER. Press END.
speed dialling number
number (3 digits). (max. 32 digits).
To continue

OR

Press NEXT. Press PREV.

Press CANCEL.

• If the desired number is more than 32 digits, divide the number and store it into more than
one speed dialling number.
• " ", "#", FLASH/RECALL, PAUSE, and Secret (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the Secret
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
SECRET
49 1234 # 0/9 [ 123 4567 ]
Account code feature no. Account code Account code delimiter Automatic line Phone number
access number

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3.3 Customising Your System (System Programming)

System Speed Dialling Name [002]

You can store the name associated with the speed dialling number. These names are displayed when
making calls using the display operation. To enter characters, refer to "Entering Characters".

To end
system speed
0 0 2 dialling no. name

Enter 002. Press ENTER. Enter system Enter name Press ENTER. Press END.
speed dialling (max. 20
number (3 digits). characters).
To continue

OR

Press NEXT. Press PREV.

Press CANCEL.

Extension Number [003]

You can assign an extension number to each extension.

To end
0 0 3 extension no. new extension no.

Enter 003. Press ENTER. Enter extension Enter new Press ENTER. Press END.
number. extension number.
To continue

OR

Press NEXT. Press PREV.

Press CANCEL.

• The leading number(s) should be the same as the number(s) assigned for Flexible
Numbering. Consult your dealer.
• A duplicate entry is invalid.

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 3.3 Customising Your System (System Programming)

Extension Name [004]

You can store the name of an extension user. This is useful if you want to know who is calling, or who you
are calling when making an intercom call using the directory.
To enter characters, refer to "Entering Characters".

To end
0 0 4 extension no. name

Enter 004. Press ENTER. Enter extension Enter name Press ENTER. Press END.
number. (max. 20 characters).
To continue

OR

Press NEXT.Press PREV.

Press CANCEL.

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3.3 Customising Your System (System Programming)

210 User Manual

 Section 4
Appendix

This chapter provides the Troubleshooting, the Feature

Number Table and Tone List. Check the Troubleshooting
section before consulting your dealer.

User Manual 211

4.1 Troubleshooting

4.1 Troubleshooting

4.1.1 Troubleshooting

Troubleshooting
Problem Remedy
The telephone does not work properly. • Consult your dealer.
I cannot use the telephone. • The telephone is locked.
Unlock your telephone. ( 1.5.4 Preventing Other
People from Using Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
• Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
Some features do not work. • System management may restrict certain features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual • The Intercom line was not seized. The seized line, when
instructions, none of the operations going off-hook, was changed by personal setting. (
work when using a proprietary 3.1.2 Settings on the Programming Mode)
telephone.
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The parallelled single line telephones do • "No ring" may be selected.
not ring. Change the setting to ring. ( 1.7.11 Setting the
Parallelled Telephone to Ring (Parallelled Telephone))
The telephone does not work using the • The extension line has been changed. The previous
personal settings or with other settings. telephone's settings have not been cleared.
(One-touch dialling, forwarding Clear the settings and then programme your desired
destination, etc.)
settings again. ( 1.7.13 Clearing Features Set at Your
Extension (Extension Feature Clear), 3.1.1 Customising
Your Phone (Personal Programming), 3.1.3 Customising
the Buttons)
My proprietary telephone does not have • Some models do not have the feature button.
a feature button. Change a flexible button to the desired button. (
3.1.3 Customising the Buttons)
Enter the specified feature number instead of the
feature button. ( 1.1.1 Before Operating the
Telephones)

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 4.1 Troubleshooting

Problem Remedy
A reorder tone is audible or "Restricted" • The telephone is locked.
is displayed. Unlock your telephone. ( 1.5.4 Preventing Other
People from Using Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( 1.2.7 Calling without
Restrictions, Using an Account Code (Account Code Entry)
in 1.2.1 Basic Calling)
I cannot make an outside call using the • A line access number was not stored.
One-touch Dialling button or speed A line access number is required for outside calls.
dialling.
( 1.2.1 Basic Calling, 3.1.3 Customising the Buttons)
I cannot remember the feature numbers. • Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line • The time limit has run out. ( 1.4.1 Transferring a Call
is disconnected. (Call Transfer), 1.4.5 Multiple Party Conversation)
Consult your dealer to extend the time, if necessary.
Redialling does not function. • The stored number was more than 32 digits or an
extension number. ( 1.2.3 Redial)
The personal computer and fax machine • An indication tone may have interrupted
communication failed. communication. ( 1.7.9 Protecting Your Line against
Notification Tones (Data Line Security))
I do not want to show my telephone • Consult your manager or dealer.
number to the calling or called party's
telephone.
I want to show my telephone number to • ( 1.7.4 Displaying Your Telephone Number on the
the calling or called party's telephone. Called Party and Caller's Telephone (Calling/Connected
Line Identification Presentation [CLIP/COLP]))
I cannot send a call waiting tone to the • The other party has not set the Call Waiting feature.
dialled extension. ( Sending a Call Waiting Notification (Call Waiting),
1.4.4 Answering Call Waiting, 1.7.3 Receiving Call Waiting
(Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA))
• The other party has set Data Line Security.
( 1.7.9 Protecting Your Line against Notification Tones
(Data Line Security))
I forgot the password. • Ask the manager to assist you.
( 2.1.1 Extension Control)
The background music started suddenly. • Turn off the music.
( 1.7.8 Turning on the Background Music (BGM), 2.1.4
Turning on the External Background Music (BGM))

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4.1 Troubleshooting

Problem Remedy
I do not want to display a number which • Conceal the number.
is stored in memory.
( Storing Names and Numbers, 3.1.3 Customising the
Buttons)
I want to confirm my extension number. • ( Your Extension Number in 1.1.1 Before Operating the
Telephones)
The date and time are not correct. • Set the date and time by system programming. (
Date & Time [000] in 3.3.2 System Programming)
The display is not shown well. • Change the Display contrast level.
( 3.1.2 Settings on the Programming Mode)
I want to distinguish the tones. • ( To distinguish the ringing tones for each CO,
INTERCOM or ICD Group button (Digital proprietary
telephone only), 3.1.3 Customising the Buttons)
The MESSAGE button light lit. • Another extension left you a message waiting
indication while you were on the phone or away from
your desk.

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 4.2 Feature Number Table

4.2 Feature Number Table

4.2.1 Feature Number Table

Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers.
If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.2.1 Basic Calling
To call an operator (Operator Call) 9/0
( )
To select an idle outside line automatically 0/9 outside phone no.
(Automatic Line Access) ( )
To select an idle outside line in the specified 8 outside line group no. (2 digits) + outside phone
outside line group automatically (Outside ( ) no.
Line Group Access)
Making a Call to a Private Network (TIE Line 7 private phone no.
Access) ( )
Using an Account Code (Account Code 49 account code + # + outside phone no.
Entry) ( )
1.2.2 Easy Dialling
Using Numbers Stored at Your Extension
(Personal Speed Dialling)
– To store 30 personal speed dialling no. (2 digits) + phone
( ) no. + #

– To dial + personal speed dialling no. (2 digits)

( )
Using Numbers Stored in the PBX (System
Speed Dialling)
– To dial system speed dialling no. (3 digits)
( )
To a Preset Number by Going Off-hook (Hot 740
Line) ( )
– To store 2 + phone no. + #
– To set 1
– To cancel 0
1.2.3 Redial
Redialling the Last Number You Dialled #
(Last Number Redial) ( )

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4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.2.4 When the Dialled Line is Busy or
There is No Answer
To cancel callback ringing (Automatic 46
Callback Busy Cancel)/To cancel (CCBS ( )
Cancel)
Leaving a Message Waiting Indication/ 70
Calling Back the Caller Who Left an ( )
Indication (Message Waiting)
For a caller
– To leave/cancel 1/0 + extension no.
For a called extension
– To call back 2
– To clear 0 + your extension no.
1.2.7 Calling without Restrictions
Using Your Calling Privileges at Another 47 extension no. + extension PIN + phone no.
Extension (Remote COS Access) ( )
To call with a verification code (Verification + verification code + verification code PIN +
Code Entry) phone no.
1.2.8 To Access Another Party Directly from
Outside (Direct Inward System Access
[DISA])
Calling through DISA
– To an extension your extension no./( + verification code) +
(In All Security Mode only) extension PIN/verification code PIN + extension
no.
– To an outside party your extension no./( + verification code) +
(In Trunk Security Mode/All extension PIN/verification code PIN + outside
Security Mode only) phone no.
1.2.9 Setting Your Telephone from Another your extension no. + extension PIN + feature
Extension or through DISA (Remote no.
Setting)
– From another extension
– Through DISA

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 4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.3.3 Answering a Call Ringing at Another
Telephone (Call Pickup)
Answering a Call from Another Telephone
(Call Pickup)
– Group 40 group no. (2 digits)
( )
– Directed 41 extension no.
( )
Denying Other People the Possibility of 720
Picking Up Your Calls (Call Pickup Deny) ( )
– To deny 1
– To allow 0
1.3.4 Answering a Call via an External
Speaker (Trunk Answer From Any Station
[TAFAS])
– Calls through an external speaker 42 KX-TDA100/KX-TDA200/KX-TDA600: speaker
( ) no. (1 digit)
KX-TDA30: 1
1.3.6 Identifying Malicious Calling Parties 7 3
(Malicious Call Identification [MCID]) ( )
1.4.1 Transferring a Call (Call Transfer)
Transferring a Call Using the ISDN Service 62 phone no.
(Call Transfer [CT]—by ISDN) ( )
1.4.2 Holding a Call
To hold (Call Hold)/To retrieve a call (Call 50
Hold Retrieve) ( )
To retrieve a call (Call Hold Retrieve)
– Specified with a held line number 53 outside line no. which is held (3 digits)
( )
– Specified with a holding extension 51 extension no. which has a held call
number ( )
Holding in a System Parking Zone (Call 52
Park) ( )
– To set parking zone no. (2 digits)/
– To retrieve stored parking zone no. (2 digits)

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4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.4.4 Answering Call Waiting
Answering Call Waiting in the PBX 50
( )
Answering Call Waiting from the Telephone 60
Company ( )
1.4.5 Multiple Party Conversation
Adding a Third Party during a Conversation 62 phone no. + TRANSFER button + 3
Using the ISDN Service (Three-party ( )
Conference [3PTY]—by ISDN)
1.5.1 Forwarding Calls
Forwarding Your Calls (Call Forwarding
[FWD])/
1.7.2 Refusing Incoming Calls (Do Not
Disturb [DND])
– Both Calls 710 0 (Cancel)/
( )
– Outside Calls 711 1 (Do Not Disturb [DND])/
( )
– Intercom Calls 712 2 (All calls) + phone no. + #/
( ) 3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.
– To set the timer for "No Answer" 713 00–99 (second)
and "Busy/No Answer" ( )
To set/cancel (Call Forwarding [FWD] for
your Incoming Call Distribution Group)
– Both Calls 714 1 (Set) + ICD Group extension no. + phone no.
( ) + #/0 (Cancel) + ICD Group extension no.

– Outside Calls 715

( )
– Intercom Calls 716
( )

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 4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
Forwarding Your Calls Using ISDN Service 7 5
(Call Forwarding [CF]—by ISDN) ( )
– To set outside line no. + # + multiple subscriber no. +
# + 2 (Unconditional)/3 (Busy)/4 (No Reply) +
phone no. + #
– To cancel outside line no. + # + multiple subscriber no. +
#+0
– To confirm outside line no. + # + multiple subscriber no. +
#+1
1.5.2 Using Voice Messaging (Built-in
Simplified Voice Message [SVM]) (KX-
TDA30 only)
Recording a Normal Greeting Message
– To record 38 1
( )
– To play back 2

– To clear 0

Recording a Greeting Message for Each

Time Mode
– To record 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 1

– To play back 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 2

– To clear 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 0

To leave a voice message directly to another # + 6 + extension no.

extension's message box
Listening to Voice Messages Left by Callers 3

Redirecting Your Calls to Your Message Box

– Both Calls 710 0 (Cancel)/

( )
– Outside Calls 711 2 (All Calls) + floating extension no. for SVM
( ) card*5 + #/

– Intercom Calls 712 3 (Busy) + floating extension no. for SVM card*5
( ) + #/
4 (No Answer) + floating extension no. for SVM
card*5 + #/
5 (Busy/No Answer) + floating extension no. for
SVM card*5 + #

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4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.5.3 Showing a Message on the Caller's 750
Telephone Display (Absent Message) ( )
– To set 1–9 (+ parameter) + #
– To cancel 0
1.5.4 Preventing Other People from Using 77
Your Telephone (Extension Dial Lock) ( )
– To lock 1
– To unlock 0 + extension PIN
– To make an outside call while your 47 your extension no. + extension PIN + phone no.
extension is locked ( )
1.6.1 Paging
Group Paging 33 paging group no. (2 digits)
( )
1.6.2 Answering/Denying a Paging
Announcement
– To answer 43
( )
– To deny 721 1
( )
– To allow 0
1.6.3 Making an Announcement and Having
a Multiple Party Conversation
(Broadcasting)
– To call and make an 32 broadcasting group no. (1 digit)
announcement ( )
1.7.1 Setting the Alarm (Timed Reminder) 760
– To set ( ) 12H: 1 + hour/minute + 0 (AM)/1 (PM) + 0
(once)/1 (daily)
24H: 1 + hour/minute + 0 (once)/1 (daily)
– To cancel 0
1.7.3 Receiving Call Waiting (Call Waiting/
Off-hook Call Announcement [OHCA]/
Whisper OHCA)
– For intercom calls 731 0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper
(No call/Tone/OHCA/Whisper ( ) OHCA)
OHCA)
– For outside calls 732 0 (No tone)/1 (Tone)
(No tone/Tone) ( )

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 4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.7.4 Displaying Your Telephone Number on 7 2
the Called Party and Caller's Telephone ( )
(Calling/Connected Line Identification
Presentation [CLIP/COLP])
– Public 1
– Your extension 2
1.7.5 Preventing Your Telephone Number 7 0
Being Displayed on the Caller's Telephone ( )
(Connected Line Identification Restriction
[COLR])
– To show 0
– To prevent 1
1.7.6 Preventing Your Number Being 7 1
Displayed on the Called Party's Telephone ( )
(Calling Line Identification Restriction
[CLIR])
– To show 0
– To prevent 1
1.7.7 Preventing Other People from Joining 733
Your Conversation (Executive Busy ( )
Override Deny)
– To prevent 1
– To allow 0
1.7.8 Turning on the Background Music 751
(BGM) ( )
– To set KX-TDA100/KX-TDA200/KX-TDA600: BGM
no. (1 digit)
KX-TDA30: 1
– To cancel 0
1.7.9 Protecting Your Line against 730
Notification Tones (Data Line Security) ( )
– To set 1
– To cancel 0
1.7.11 Setting the Parallelled Telephone to 39
Ring (Parallelled Telephone) ( )
– Ring 1
– No Ring 0

User Manual 221

4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.7.12 Using Your PS in Parallel with a 48
Wired Telephone (Wireless XDP Parallel ( )
Mode)
– To set 1 + paired wired extension no.
– To cancel 0
1.7.13 Clearing Features Set at Your 790
Extension (Extension Feature Clear) ( )
1.8.1 Leaving an Incoming Call Distribution
Group (Log-in/Log-out, Wrap-up)
Log-in 736 1 + ICD Group extension no./
( )
Log-out 0 + ICD Group extension no./
To enter/leave Not Ready mode 735 1 (Not Ready)/0 (Ready)
( )
*3 1.8.2 Monitoring and Controlling the Call 739 ICD Group extension no.
Status of an Incoming Call Distribution ( )
Group (Incoming Call Distribution Group
Monitor)
1.9.1 If a Doorphone/Door Opener is
Connected
Doorphone Call 31 doorphone no. (2 digits)
( )
Opening a Door (Door Open) 55 doorphone no. (2 digits)
( )
1.9.2 If an External Relay is Connected 56 relay no. (2 digits)
( )
1.9.4 If a Host PBX is Connected
Accessing External Services (External 60 service code
Feature Access [EFA]) ( )

222 User Manual

 4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
1.9.5 If a Voice Processing System is
Connected
Call Forwarding to Voice Mail (Voice Mail
Integration)
– Both Calls 710 0 (Cancel)/
( )
– Outside Calls 711 2 (All Calls)/
( )
– Intercom Calls 712 3 (Busy)/
( ) 4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no.*6 + #
1.10.1 Using the Telephones in a Hotel-type
Environment (Hospitality Features)
*4 Setting a Timed Reminder to a Room 76
Extension (Remote Wake-up Call) ( )
– To set 12H: 1 + extension no. + hour/minute + 0 (AM)/
1 (PM) + 0 (once)/1 (daily)
24H: 1 + extension no. + hour/minute + 0
(once)/1 (daily)
– To cancel 0 + extension no.
– To confirm 2 + extension no.
1.10.2 Recording Information Using 761 message no. (+ parameter) + #
Preprogrammed Messages (Printing ( )
Message)
1.11.1 Using the Same Settings as Your 727 your previous extension no. + extension PIN
Previous Extension (Walking Extension) ( )
2.1.1 Extension Control
*1 To lock/unlock other extensions (Remote
Extension Dial Lock)
– To unlock 782 extension no.
( )
– To lock 783 extension no.
( )
*2 2.1.2 Time Service Mode Control 780
( )
– Day/Night/Lunch/Break 0/1/2/3

User Manual 223

4.2 Feature Number Table

Default
Feature (While dial tone is heard) Additional digits/buttons
(New)
*1 2.1.4 Turning on the External Background 35
Music (BGM) ( )
– To start KX-TDA100/KX-TDA200/KX-TDA600: external
pager no. (1 digit)/ + BGM no. (1 digit)
KX-TDA30: 11
– To stop KX-TDA100/KX-TDA200/KX-TDA600: external
pager no. (1 digit)/ + 0
KX-TDA30: 10
*1 2.1.5 Recording Outgoing Messages 36
(OGM) ( )
– To record 1 + OGM floating extension no.*7
– To play back 2 + OGM floating extension no.*7
– To record from an external BGM KX-TDA100/KX-TDA200/KX-TDA600: 3 +
(MOH) port BGM port no. (1 digit) + OGM floating extension
no.*7
KX-TDA30: 31 + OGM floating extension no.*7
– To clear 0 + OGM floating extension no.*7
*1 2.1.6 Allowing Users to Seize an 785 outside line no. (3 digits)
Unavailable Outside Line (Trunk Busy Out) ( )
*1 2.1.7 Releasing Network Direct Station 784 another PBX extension no. + #
Selection (NDSS) Monitor ( )
3.1.1 Customising Your Phone (Personal
Programming)
Assigning an Extension PIN to Your 799
Extension (Extension PIN [Personal ( )
Identification Number])
– To set 1 + extension PIN + # + same extension PIN + #
– To cancel 0 + stored extension PIN

*1: Manager only

*2: Manager and preprogrammed extension user only
*3: Supervisor only
*4: Hotel operator only
*5: The default floating extension numbers are 591 for SVM card 1, and 592 for SVM card 2.
*6: The default voice mail floating extension number is 500.
*7: The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).

224 User Manual

 4.2 Feature Number Table

Feature (While busy, DND or call tone is heard) Default

1.2.4 When the Dialled Line is Busy or There is No Answer
Sending a Call Waiting Notification (Call Waiting) 1
To an Extension Refusing the Call (DND Override)

Joining an Existing Call (Executive Busy Override) 3

Leaving a Message Waiting Indication/Calling Back the Caller Who Left an 4

Indication (Message Waiting)

Monitoring Another Extension (Call Monitor) 5

Reserving a Busy Line (Automatic Callback Busy)/Setting Callback on an 6

ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice)

Feature (While dialling or talking) Fixed Number

1.4.5 Multiple Party Conversation
Adding Other Parties during a Conversation (Conference) 3
1.9.1 If a Doorphone/Door Opener is Connected
From any extension while talking to the doorphone 5

User Manual 225

4.3 What is This Tone?

4.3 What is This Tone?

4.3.1 What is This Tone?

While on-hook
Ring Tones
The following tones are
programmable allowing
recognition of call type (Outside,
Intercom or Doorphone).
Tone 1 1s

Tone 2 1s

Tone 3 1s

Tone 4
1s

When going off-hook

Dial Tones
Tone 1 1s
Normal

226 User Manual

 4.3 What is This Tone?

Tone 2 1s
• When there are messages
that have previously been
listened to and no new
messages on the SVM card
• When any of the following
features are set:
• Absent Message
• Background Music
• Call Forwarding
• Call Pickup Deny
• Call Waiting
• Do Not Disturb
• Extension Dial Lock
• Executive Busy Override
Deny
• Hot Line
• Timed Reminder
Tone 3 1s
• After pressing
TRANSFER or Recall/
hookswitch to hold a call
temporarily (e.g., Call
Splitting)
• When the recording
space of the Built-in
Simplified Voice
Message feature
becomes almost full
• While a called PS is
being searched
• When Account Code
Entry is performed
• When answering a
Timed Reminder call with
no message
• When answering an
external sensor call
Tone 4
1s
Message waiting indication was
received.

When you make calls

Busy Tone 1s

User Manual 227

4.3 What is This Tone?

Reorder Tone 1s
The outside line you tried to seize
is not assigned or denied.

Ringback Tones
Tone 1 1s

Tone 2 1s

Do Not Disturb (DND) Tone 1s

The dialled extension is refusing
incoming calls.

While off-hook
Indication Tones
Tone 1 15 s
Call waiting tone

Tone 2
15 s
A call is on hold longer than the
specified time

When talking to an outside party

Warning Tone 1s
This tone is sent 15, 10 and 5
seconds before the specified time
for disconnection.

When setting the features or programming

Confirmation Tones
Tone 1 1s
The feature setting was set
successfully.

Tone 2 1s
Before receiving a page through
an external speaker

228 User Manual

 4.3 What is This Tone?

Tone 3 1s
Before the following features
activate:
• Retrieving a held call
• Picking up another call
• Paging/Answering a
paging announcement
• Answering the call
through a speaker
Tone 4 1s
Establishing or leaving a
conference

Tone 5 1s
A call has been put on hold.

User Manual 229

4.4 Revision History

4.4 Revision History

4.4.1 KX-TDA100/KX-TDA200 PMPR Software File Version

1.1xxx
New Contents
• 1.4.5 Multiple Party Conversation
Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference
[3PTY]—by ISDN)
• 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)

Changed Contents
• 1.1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
– FLASH/RECALL
• 1.2.4 When the Dialled Line is Busy or There is No Answer
Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message
Waiting)
– To clear message waiting indications left on your extension
• 1.12.1 Using the Call Log
Calling with the Incoming Call Log
Calling with the Outgoing Call Log
• 1.12.2 Using the Directories
Calling with the Directory
Storing Names and Numbers
Entering Characters

230 User Manual

 4.4 Revision History

4.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version

2.0xxx
New Contents
• 1.1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
– Network Direct Station Selection (NDSS)
– CTI
– Check-in
– Check-out
• 1.2.1 Basic Calling
Making a Call to a Private Network (TIE Line Access)
– To call with one touch
• 1.9.2 If an External Relay is Connected
• 1.9.3 If an External Sensor is Connected
• 2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)
• 1.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
• 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor

Changed Contents
• 1.2.2 Easy Dialling
Using Numbers Stored at Your Extension (Personal Speed Dialling)
– To store a phone number

User Manual 231

4.4 Revision History

4.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version

3.0xxx
Changed Contents
• 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])
– To call an extension
– To call an outside party
• 1.4.1 Transferring a Call (Call Transfer)
Transferring to an Extension in the PBX
– To transfer
– To transfer with one touch (One-touch Transfer)
• 1.5.1 Forwarding Calls
FWD/DND Settings Using Fixed FWD/DND Button
• 1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])
Switching FWD/DND Status Using Fixed FWD/DND Button
• 3.1.3 Customising the Buttons
– Incoming Call Distribution Group (ICD Group)

232 User Manual

 4.4 Revision History

4.4.4 KX-TDA30 PSMPR Software File Version 1.1xxx

New Contents
• 1.4.5 Multiple Party Conversation
Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference
[3PTY]—by ISDN)
• 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)

Changed Contents
• 1.12.1 Using the Call Log
Calling with the Incoming Call Log
Calling with the Outgoing Call Log
• 1.12.2 Using the Directories
Calling with the Directory
Storing Names and Numbers
Entering Characters

User Manual 233

4.4 Revision History

4.4.5 KX-TDA30 PSMPR Software File Version 2.0xxx

New Contents
• 1.1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
– Network Direct Station Selection (NDSS)
– CTI
– Check-in
– Check-out
• 1.2.1 Basic Calling
Making a Call to a Private Network (TIE Line Access)
– To call with one touch
• 1.9.2 If an External Relay is Connected
• 1.9.3 If an External Sensor is Connected
• 2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)
• 1.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
• 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor

Changed Contents
• 1.2.2 Easy Dialling
Using Numbers Stored at Your Extension (Personal Speed Dialling)
– To store a phone number

234 User Manual

 4.4 Revision History

4.4.6 KX-TDA30 PSMPR Software File Version 2.2xxx

New Contents
• 1.1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
– Network Direct Station Selection (NDSS)
– CTI
– Check-in
– Check-out
• 1.2.1 Basic Calling
Making a Call to a Private Network (TIE Line Access)
– To call with one touch
• 1.5.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) (KX-TDA30 only)
• 1.9.2 If an External Relay is Connected
• 1.9.3 If an External Sensor is Connected
• 2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)
• 1.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
• 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor

Changed Contents
• 1.2.2 Easy Dialling
Using Numbers Stored at Your Extension (Personal Speed Dialling)
– To store a phone number
• 4.3.1 What is This Tone?

User Manual 235

4.4 Revision History

4.4.7 KX-TDA30 PSMPR Software File Version 3.0xxx

Changed Contents
• 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])
– To call an extension
– To call an outside party
• 1.4.1 Transferring a Call (Call Transfer)
Transferring to an Extension in the PBX
– To transfer
– To transfer with one touch (One-touch Transfer)
• 1.5.1 Forwarding Calls
FWD/DND Settings Using Fixed FWD/DND Button
• 1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])
Switching FWD/DND Status Using Fixed FWD/DND Button
• 3.1.3 Customising the Buttons
– Incoming Call Distribution Group (ICD Group)

236 User Manual

 Index

User Manual 237

Index

A Call Pickup 52
Call Pickup Deny 52, 217
Absent Message 103, 188, 220
Call Splitting 65
Accessing System Features (System Feature Access) 167
Call Transfer 57, 217
Accessing the ISDN Service (ISDN Service Access) 43
Call Transfer (CT)—by ISDN 59, 217
Account Button 21, 196
Call Waiting 37
Account Code Entry 28, 215
Call Waiting Selection 187
Adding Other Parties during a Conversation (Conference) 71
Call Waiting Tone 118
Alarm Setting 113
Call Waiting Tone Type Selection 187
Alarm Setting, Remote 151
Call Waiting, Answering 67, 218
Alternate Calling—Ring/Voice 44, 225
Call Waiting, From PBX 67, 218
Alternate Receiving—Ring/Voice 186
Call Waiting, From Telephone Company 70, 218
Announcement, Making 110
Call Waiting, Receiving 118, 220
Announcement, Making/Answering 107
Call Waiting, Sending 37
Answer Button 19, 22, 54, 197
Callback Setting 35
Answering Calls 50
Callback Setting, ISDN Line 36
Answering Calls, Hands-free 51
Calling Line Identification Presentation (CLIP) 119, 186, 221
Answering Calls, Malicious 56
Calling Line Identification Restriction (CLIR) 121, 185, 221
Answering Calls, Ringing at Other Telephones 52
Calling Line Identification Restriction (CLIR) Button 22, 197
Answering Calls, Via External Speaker 53
Calling, Account Code 28
AUTO ANS (Auto Answer)/MUTE Button 18
Calling, Adding Another Party 76
AUTO DIAL/STORE Button 17
Calling, Automatically 32
Automatic Call Hold 63
Calling, Directory 159
Automatic Callback Busy 35, 225
Calling, Extension in DND Mode 42
Automatic Callback Busy Cancel 36, 216
Calling, From Other Extension 45
Automatic Line Access 26, 215
Calling, From Outside Directly 46, 216
Automatic Redial 34
Calling, Incoming Call Log 155
Calling, Joining a Call 41
B Calling, Last Dialled Number 34
Background Music (BGM) 123, 189, 221 Calling, One-touch Button 30
Background Music, External Speaker Settings 174 Calling, Operator 26
Backlight, Display 185 Calling, Other Extension 25
Before Operating the Telephones 14 Calling, Outgoing Call Log 157
BGM —> Background Music 123 Calling, Outside Party 26
Boss & Secretary feature 83 Calling, Personal Preprogrammed Numbers 30
Broadcasting 110, 220 Calling, Preprogrammed Numbers 33
Built-in Simplified Voice Message 92, 219 Calling, Private Network 27
Busy Station Signalling (BSS) —> Call Waiting 37 Calling, Privately 122
Busy Tone 227 Calling, System Preprogrammed Numbers 31
Buttons, Customising 20, 195 Calling, Through DISA 46
Buttons, Fixed 17 Calling, Using the Headset 81
Buttons, Proprietary Telephone 17 Calling/Connected Line Identification Presentation (CLIP/COLP) 119,
186, 221
C CANCEL Button 20
Call Charge Reference 27 CCBS Cancel 37, 216
Call Charge Reference Button 21, 196 CCBS —> Completion of Calls to Busy Subscriber 36
Call Forwarding (CF)—by ISDN 90, 219 Changing the Settings of Other Extensions 170
Call Forwarding (FWD) 83 Characters, Entering 161
Call Forwarding (FWD) Button 19 Charges, Changing 201
Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls Button 21, Check-in 147
195 Check-in Button 22, 197
Call Hold 61, 217 Check-out 148
Call Hold Retrieve 62, 217 Check-out Button 22, 197
Call Log Button 21, 196 Clearing Settings 128, 193
Call Log for ICD Group Button 21, 196 CLIP —> Calling Line Identification Presentation 119
Call Monitor 42, 225 CLIR —> Calling Line Identification Restriction 121
Call Park 63, 217 CO Button 17
Call Park (Automatic Park Zone) Button 21, 196 COLP —> Connected Line Identification Presentation 119
Call Park Button 21, 63, 196, 217 COLR —> Connected Line Identification Restriction 120
Call Park Retrieve 64 Completion of Calls to Busy Subscriber (CCBS) 36, 225

238 User Manual

 Index

CONF (Conference) Button 19 External Background Music (BGM) 174, 224

Conference 71 External Feature Access (EFA) 140, 196, 222
Conference (ISDN Service), Adding Parties 77 External Feature Access (EFA) Button 21, 196
Conference (Multiple Party), Leaving 74 External Relay 138
Conference (Three-Party), Leaving 75 External Sensor 139
Conference Button 21, 196
Conference, Adding Parties 71 F
Confirmation Tones 228 Feature Highlights 2
Connected Line Identification Presentation (COLP) 119, 186, 221 Feature Number Table 215
Connected Line Identification Restriction (COLR) 120, 221 Feature Numbers 14
Connected Line Identification Restriction (COLR) Button 22, 197 Fixed Buttons 17
Connection Example 24 FLASH/RECALL Button 19
Contrast Selection, Display 185 Forced Answerback Selection 187
CTI Button 22, 197 Forwarding Calls 83
Customised Buttons 20 Forwarding Calls, ISDN Service 90
Customising Your Phone (Personal Programming) 182 Forwarding Calls, To Incoming Call Distribution Group 85, 218
Customising Your System (System Programming) 203 FWD N/A Timer 188
FWD/DND Cycle Switch Mode 86, 115
D FWD/DND Setting Mode 86, 115
Data Line Security 124, 221 FWD/DND settings, FWD/DND fixed button 87
Date & Time [000] 206 FWD/DND status, switching with FWD/DND fixed button 87, 116
Denying Call Pickup 52 FWD/DND—Intercom calls Button 21, 196
Denying Other People the Possibility of Picking Up Your Calls (Call Pickup FWD/DND—Outside calls Button 21, 195
Deny) 52
Dial Tone Transfer 173 G
Dial Tones 226 G-CO —> Group-CO 20
Direct Inward System Access (DISA) 46, 216 Greeting Message, Recording 92, 94
Direct Station Selection (DSS) Button 21, 195 Group FWD—Both calls Button 21, 196
DISA —> Direct Inward System Access 46 Group FWD—Intercom calls Button 21, 196
Display 15 Group FWD—Outside calls Button 21, 196
Display Backlight Selection 185 Group Paging 220
Display Contrast Selection 185 Group-CO (G-CO) Button 20, 195
Display Language Selection 185
Display Lock 189
Display Switching Mode 185
H
DND Override 42, 225 Handset/Headset Selection —> Headset Operation 81, 188
DND —> Do Not Disturb 115 Hands-free Answerback 51
Do Not Disturb (DND) 115 Hands-free operation 80
Do Not Disturb (DND) Button 19 Headset Button 22, 197
Do Not Disturb (DND) Tone 228 Headset Operation 81, 188
Door Open 137, 222 HOLD Button 18
Doorphone Call 136, 222 Holding Calls 61
DSS —> Direct Station Selection 21 Holding in a System Parking Zone (Call Park) 63
Hospitality Features 147
Host PBX 140
E Hot Line 32, 215
EFA —> External Feature Access 140 Hotel Use 147
Electronic Station Lockout —> Extension Dial Lock 105, 189, 220 Hurry-up Button 21, 196
ENTER Button 20 Hurry-up Transfer —> Manual Queue Redirection 135
Entering Characters 161
Exclusive Call Hold 61
Executive Busy Override 41, 225
I
Executive Busy Override Deny 122, 188, 221 ICD Group —> Incoming Call Distribution Group 21
Extension Control 170, 201 Icon Descriptions 16, 204
Extension Dial Lock 105, 189, 220 Incoming Call Distribution Group (ICD Group) 21, 195
Extension Feature Clear 128, 222 Incoming Call Distribution Group Monitor 132, 222
Extension Name [004] 209 Incoming Call Distribution Group, Extension Status 133
Extension Number [003] 208 Incoming Call Distribution Group, Forwarding Calls 135
Extension number, Confirming Your Own 15 Incoming Call Distribution Group, Leaving 129
Extension PIN (Personal Identification Number) 182, 189, 224 Incoming Call Distribution Group, Monitoring and Controlling 132

User Manual 239

Index

Incoming Call Distribution Group, Waiting Call Status 132 NDSS —> Network Direct Station Selection 179
Incoming Call Log 155 Network Direct Station Selection (NDSS) Button 22, 197
Indication Tones 228 Network Direct Station Selection, Releasing 179
INTERCOM Button 18
Intercom Call 25 O
ISDN Service Access 43 Off-hook Call Announcement (OHCA) 118, 220
ISDN Service Button 22, 197 Off-hook Monitor 80
ISDN-Hold Button 22, 197 OGM —> Outgoing Messages 175
OHCA —> Off-hook Call Announcement 118
J One-touch Dialling 30
Jog Dial 15, 20 One-touch Dialling Assignment Mode Selection 190
Joining an Existing Call (Executive Busy Override) 41 One-touch Dialling Button 21, 195
One-touch Transfer 58
K One-touch Two-way Transfer 145
Key Pad Tone Set 189 One-touch Two-way Transfer Button 22, 197
Operating Telephones, Preparations 14
Operator Call 26, 215
L Outgoing Call Log 157
Language, Display 185 Outgoing Messages (OGM) 175, 224
Last Number Redial 34, 215 Outgoing Messages (OGM), Recording 175
L-CO —> Loop-CO 20 Outside Line Group Access 26, 215
LCS Mode Set (After Answering) 187 Outside Line, Re-enabling Unavailable 178
LCS —> Live Call Screening 143
Leaving a Message Waiting Indication/Calling Back the Caller Who Left an In-
dication (Message Waiting) 38
P
Leaving Three-party Conference 75 Paging 107
Live Call Screening (LCS) 143 Paging Announcement, Answering/Denying 109
Live Call Screening Button 22, 197 Paging Deny 109, 189
Live Call Screening Mode Set 187 Paging, and Transferring 107
Locking Your Telephone 105 Paging, Group 107
Log-in/Log-out 129, 222 Parallelled Telephone 126, 187, 221
Log-in/Log-out Button 21, 196 Parallelled Telephone Setting 126
Log-in/Log-out for all groups Button 21, 196 PAUSE Button 17
Log-in/Log-out of a specified group Button 21, 196 Personal Absent Message 188
Loop-CO (L-CO) Button 20, 195 Personal Programming 182
Personal Speed Dialling 30, 215
PF —> Programmable Feature 20
M Pickup Dialling —> Hot Line 32, 215
Malicious Call Identification (MCID) 56, 217 PIN —> Personal Identification Number 182
Manager Operation 170 Portable Station, Registration 14
Manager Password 200 Portable Station, Using in Parallel with Wired Telephone 127
Manager Programming Information 200 Predialling 27
Manual Queue Redirection 135 Preferred Line Assignment—Incoming 186
Message Box, Accessing from Outside 101 Preferred Line Assignment—Outgoing 186
Message Box, Accessing Other Extension's 102 Preventing Other People from Using Your Telephone (Extension Dial
Message Box, Redirecting to 96 Lock) 105
Message Button 17, 21, 195 Printing Message 153
Message Display (Absent Message) 103 Privacy Release 76
Message for Another Extension Button 21, 195 PROGRAM Button 19
Message Waiting 38, 216, 225 Programmable Feature (PF) Button 20
Messages (Preprogrammed), Recording 153 Purchase Information 9
MODE Button 20
MONITOR Button 18
Monitoring Another Extension (Call Monitor) 42
Q
Multiple Party Conversation 71, 110 Quick Dialling 33
Mute 79
R
N Redial 34
Names and Numbers, Storing 160 Redial Button 17
Navigator Key 15, 20 Refusing Incoming Calls (Do Not Disturb [DND]) 115

240 User Manual

 Index

Relay —> External Relay 138 Telephone Numbers, Storing 160

Release Button 20, 22, 54, 197 Telephone Types 14
Remote COS Access 45, 216 Terminate Button 21, 196
Remote Extension Dial Lock 170, 223 Three-party Conference [3PTY]—by ISDN 77, 218
Remote Setting 49, 216 TIE Line Access 27, 215
Remote Station Lock Control —> Remote Extension Dial Lock 170, 223 Time Service (Day/Night/Lunch/Break) Button 21, 125, 171, 196,
Remote Wake-up Call 151 223
Reorder Tone 228 Time Service Mode, Control 171
Restriction Level Control (Dial Tone Transfer) 173 Time Service Mode, Status 125
Revision History, KX-TDA100/KX-TDA200 PMPR Software File Version Time Service Switching Mode (Automatic/Manual) Button 22, 171, 197
1.1xxx 230 Time Service Switching Mode (Automatic/Manual), Select 171
Revision History, KX-TDA100/KX-TDA200 PMPR Software File Version Timed Reminder 113, 220
2.0xxx 231 Toll Restriction/Call Barring Button 22, 197
Revision History, KX-TDA100/KX-TDA200 PMPR Software File Version Tone Types 226
3.0xxx 232 TRANSFER Button 18
Revision History, KX-TDA30 PSMPR Software File Version 1.1xxx 233 Transferring Calls, After Paging 107
Revision History, KX-TDA30 PSMPR Software File Version 2.0xxx 234 Transferring Calls, ISDN Service 59
Revision History, KX-TDA30 PSMPR Software File Version 2.2xxx 235 Transferring Calls, To Other Extension 57
Revision History, KX-TDA30 PSMPR Software File Version 3.0xxx 236 Transferring Calls, To Outside Party 58
Ring Tones 226 Troubleshooting 212
Ringback Tones 228 Trunk Answer From Any Station (TAFAS) 53, 217
Ringing Method (Ring/Voice) 44 Trunk Busy Out 178, 224
Two-way Record 145
S Two-way Record Button 22, 197
Safety Instructions 5 Two-way Transfer 145
S-CO —> Single-CO 21 Two-way Transfer Button 22, 197
Screening Calls (Live Call Screening [LCS]) 143
SELECT Button 20 U
Sensor —> External Sensor 139 Unattended Conference 74
Setting Your Telephone, Personal 182
Setting Your Telephone, Remotely 49 V
Settings, Changing Other Extension's 170 Verification Code Entry 45, 216
Settings, Feature 184 VOICE CALL/MUTE Button 19
Settings, Keeping when Changing Extensions 154 Voice Mail Integration 141, 223
Settings, Personal 182 Voice Mail Transfer 141
Settings, Programming Mode 184 Voice Mail Transfer Button 22, 141, 197
Settings, System 203 Voice Mail, Call Forwarding 141
SHIFT Button 20 Voice Mail, Monitoring —> Live Call Screening (LCS) 143
Single-CO (S-CO) Button 21, 195 Voice Mail, Recording Conversation 145
Soft Buttons 18 Voice Messages 92
SP-PHONE Button 17 Voice Messages, Leaving 97
Station Programme Clear —> Extension Feature Clear 128, 222 Voice Messages, Listening to 98
Station Speed Dialling —> Personal Speed Dialling 30, 215 Voice Processing System 141
Storing Names and Numbers 160 Volume Key 15, 20
System Alarm Button 21, 196
System Feature Access 167
System Password 203
W
System Programming 203, 206 Walking COS 45
System Programming Information 203 Walking Extension 154, 223
System Programming, Icon Descriptions 204 Walking Station —> Walking Extension 154, 223
System Speed Dialling 31, 215 Warning Tone 228
System Speed Dialling Name [002] 208 When the Dialled Line is Busy or There is No Answer 35
System Speed Dialling Number [001] 207 Whisper OHCA 118, 220
Wireless XDP Parallel Mode 127, 222
Wrap-up 129
T Wrap-up Button 21, 196
TAFAS —> Trunk Answer From Any Station 53
Talking to Two Parties Alternately (Call Splitting) 65
Telephone Number, Hiding 120, 121
Y
Telephone Number, Sending 119 Your Extension Number 15

User Manual 241

Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.

2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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