flasharray_x_r2 (1)
flasharray_x_r2 (1)
Contacting Customer Support Have a local console (VGA monitor and USB keyboard
or a computer with terminal emulation capability) avail-
able in case it is required for software configuration or
For assistance, contact Pure Storage Support. You can
diagnosis.
reach Support the following ways:
Make sure that cable lengths are adequate by mounting
l Visit https://support.purestorage.com the chassis and shelves in a contiguous stack as shown
l Email support@purestorage.com in the DirectFlash Shelf, Expansion Shelf, and Add-on
Shelf Quick Installation Guides.
l Call (800) 379-7873 in the U.S. For international sup-
port, see https://support.purestorage.com Before unpacking, inspect packages for shipping dam-
age. If damage is present, photograph it and contact
Support is available 24 hours a day, seven days a week. Pure Storage Technical Support before proceeding.
Estimated Installation Time Save cartons and packing material in case return ship- Figure 1. Unpacking the FlashArray
ment to Pure Storage is necessary.
You should be able to install the FlashArray in approximately Save all tools in FlashArray kit. If storage shelves are included, refer to the DirectFlash Shelf Quick Installation Guide, Expansion Shelf Quick Installation
one hour and 15 minutes. Guide, or Add-on Shelf Quick Installation Guide (in the "Open Me First" box) for the list of contents in the shelf package.
40-0154-01 Page 1 of 6
FlashArray Quick Installation Guide
Planning the Installation 3. Mount the Chassis in the Rack
Mount heavier equipment lower in the rack. A fully loaded FlashArray chassis weighs 43.2 kg (95.2 lbs.). If possible, install The FlashArray chassis weighs 37.8 kg (83.2 lbs.) before you install DirectFlash Modules or blanks. Make arrangements
the chassis below other devices in the rack. for safe lifting during installation. Pure Storage recommends two people for this procedure.
1. Remove the chassis from the antistatic bag. With one person on each side, lift the chassis by the handles and slide it onto
2. Install the Rails the rails until the rear handles are two inches from touching the rack.
1. (Square-hole racks only) Install the #10-32 cage nuts (from 2. Support the front of the chassis while resting the rear on the rails, and remove each rear handle. See v on Figure 5.
the Accessory Kit) on the front of the rack, as shown in Fig-
ure 2.
2. Install one of the two rails (the installation order does not Figure 2. Installing Cage Nuts
matter) by pulling the spring-loaded lever back and inserting
the locating pins or positioning studs in the front mounting
post at the desired height. Release the lever once the rail is
in place. See Figure 3.
3. Extend the rear of the rail until the locating pins or pos-
itioning studs reach the rear mounting post, and press the
rail into the rear post until the latch engages. See Figure 4
(left rail shown).
Install the rear screws only. Front screws are installed later.
4. (All rack types) Secure the rear of each rail to the rack with
the screws provided in the Accessory Kit. One screw is Figure 3. Installing a Rail (Front Post)
provided for the rear of each rail. Use the second or fifth
hole up from the bottom of each rail (shown going into the
fifth hole on Figure 4).
5. Repeat 1–4 above to install the second rail.
Make sure to install the rear of each rail into the post holes
that are at the same height as the holes being used on the
front post. Otherwise, the chassis might slide off the rails
causing personal injury and damage to the FlashArray.
Continue to support the front of the chassis as you Make sure all unused slots are filled with blanks.
remove the front handles. See w on Figure 5.
1. Install DirectFlash Modules, Flash Modules, or blanks (10 or 20) into the chassis slots from left to right, starting with slot 0.
4. Slide the chassis completely into the rack so that the
chassis ears are flush with the front of the rack and the 2. Make sure that DirectFlash Module, Flash Module, or blank front panels are flush with the FlashArray front panel. Check
slam latches lock into place. See Figure 6. that the latch on each module has engaged by pulling gently on it until you feel resistance.
1. Use customer-supplied cables to connect host ports FC0 through FC13 or ETH4 through ETH5 and ETH10 through 7. Install the Bezel
ETH17 (labeled SAN in Figure 9) to SANs as directed by the customer. Leave unused ports unpopulated.
1. Remove the protective film on the front surface of the bezel.
2. Connect customer-supplied 1-GbE cables to management ports ETH0 and ETH1. Alternatively, you can use ETH1 for
1-GbE replication. 2. Install the bezel, aligning the power connector with the logo illumination socket on the front panel. See Figure 10.
3. Connect customer-supplied 10- or 25-GbE cables from ports ETH2 and ETH3 (labeled REPL A and REPL B in Fig- Make sure the asset tag is fully inserted into the slot or you will be unable to install the bezel.
ure 9) to replication network switch ports.
To remove the bezel, press the two fastening handles to disengage it from the front panel.
4. If the controller has an Ethernet card in the quad-port mezzanine, you can connect ETH6 through ETH9 to DirectFlash
shelves. See the DirectFlash Shelf Quick Installation Guide for more information.
If the controller has a SAS card in the quad-port mezzanine, you can connect SAS0 through SAS3 to expansion
shelves. See the Expansion Shelf Quick Installation Guide for more information.
5. After connecting, pull gently on the cables until you feel resistance to ensure they are secure.
Repeat steps 1–5 for the second controller.
Figure 9. FlashArray Controller Ports (QP ETH and FC PCIe Cards Shown)
If any tests fail, check for typos, and make any necessary changes to the networking and firewall configuration.
1. Enter the purehw list command. All statuses should read ok.
2. Enter the hardware_check.py command. All results should be All's well.
3. Enter the pureboot list command. Make sure that *--> is pointing at the desired version.
4. Enter the purearray list --controller command. Make sure both controllers are online and running the cor-
rect version of Purity.
5. Test the Purity GUI by viewing the virtual IP (VIP) in a browser.
6. Test the Purity CLI by using ssh pureuser@array_VIP.
7. If the array has one or more DirectFlash shelves or expansion shelves, enter the following commands on each con-
troller to check the SAS connections:
storage_view.py config
storage_view.py enclosures
If the SAS cables are connected correctly, these commands return the following response:
No errors detected.
If errors are detected, contact Pure Storage Technical Support for assistance.
To disable root and puresetup users, enter the purearray enable console-lock command. To re-enable
these users, enter the purearray disable console-lock command.
Configure Pure1
Refer to the software documentation at the Pure Storage Community site for more information.
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