Unified Collaboration Touch Screen

User Manual
v 1.0
Welcome to the world of TRUTOUCH:

Thank you for choosing TRUTOUCH X Series Collaboration Touch Screen. Please
use this document to maximize your user experience.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.

The symbol of the crossed out wheeled bin indicates this product
should not be placed in municipal waste. Instead, dispose of waste
equipment by taking it to a designated collection point for electrical
and electronic equipment recycling.
 Contents

About This Document 01

Safety Instruction 02
Overview 05
Introduction05
Parts05
Ports07
Remote Control 09
Camera10
Temperature Control Reset Button 10
Installation Guide 11
Safety Precautions 11
Installation Precautions 12
Installation13
Installing the WiFi Antenna 14
Installing the Internal PC (Optional) 14
Getting Started 15
Power On 15
Power Off 15
Positioning17
Operating the Touch Screen 20
Home Page 20
Meeting Assistant 21
Whiteboard  26
Signal Source 33
External Storage 33
End Meeting 36
Shortcut Settings and Applications 39
Serial Port Control 44
FAQ & Troubleshooting 47
Specifications 50
More Information 53
 About This Document
This document describes multiple functions, instructions, and notes about the product.
Symbols are used in this document to indicate operations that need particular attention. The
symbols are defined as follows:

NOTE Provides additional information to supplement operation in the main text.

TIP Provides tips for operation.

Indicates a potentially hazardous situation that, if not avoided, could result in

CAUTION equipment damage, data loss, performance deterioration, or unanticipated
results.

WARNING Indicates a hazard with risk that, if not avoided, could result in death or injury.

01
 Safety Instruction
For your safety, please read the following instructions before you use the product. Serious
injury or property loss may be caused by improper operations. Do not try to repair the product
by your own.

WARNING
Disconnect the product from power supply immediately if major failures
occur.
Major failures include the following:
● Smoke, peculiar smell, or abnormal sound is discharged from the product.

● No image or sound is displayed, or an error image appears.

In the preceding scenarios, do not continue to use the product. Disconnect

power supply immediately and contact professional staff for troubleshooting.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Do not drop liquid, metal or combustible into the product.
● If any liquid or metal is dropped into the product, power off the product and
disconnect power supply, then contact professional staff for solutions.
● Pay attention to the children when they are close to the product.
Do not damage the power cable.
● Do not damage, change, twist, bend, heat, or drag the power cable forcibly.
● Do not put weights (such as the product itself) on the power cable.
● Do not forcibly drag the cable when you pull out the power plug. If the power
cable is damaged, please contact the local distributor to repair or replace it.
● The power cable in the accessory box is for this product only. Do not use it for

other devices.
Put the product on a stable surface.
An unstable surface includes and is not limited to an inclined plane, a shaky
stand, desk or platform, which might cause the product to turnover and damage
the product.
Use the battery correctly.
● Galvanic corrosion, electric leakage, and even fire may be caused by
improper battery usage.
● Use the recommended and designated type of battery, and install the battery
by the correct electrodes (positive and negative electrodes).
● Do not install and use new battery with the used one.
● Take out the battery in the remote control if it is not used for a long period.
● Do not expose the battery to overheated environments such as sunlight and
fire.
● Dispose the used battery based on local regulations.

02
 WARNING
Do not open the cover or change the product on your own.
High voltage components are installed in the product. When you open the cover,
high voltage, electric shock, or other dangerous situations may occur.
If inspection, adjustment, or maintenance is required, contact the local distributor
for help.
Use the specified power supply only.
● Do not use any type of power cable other than the one provided with the product
to prevent the product from being damaged.
● Use a three-prong socket and ensure that it is properly grounded.
● Pull out the power plug from the socket if the product is not used for a long period.
Before you move the product, disconnect all external connections and separate
all toppling preventing devices.
Move the product, especially the screen, carefully to prevent it from being hit or
squeezed, which may cause injury if broken.
Clean the dust and metal on the power plug regularly.
● Fire or electric shock may be caused if the product is powered on while you
are cleaning.
● Pull out the power plug before cleaning if using a dried cloth.
Do not put items on the top of the product.
● Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics
or liquid medicine) on top of the product.
● If any water or liquid is spilled on the product, the product may short circuit
and cause fire or electric shock.
● Do not steps on the product or hang any items on the product.

Do not install the product in an improper place.

● Do not install the product in humid places, such as the bathroom, the shower
room, near windows, outdoor environments that may experience rain, snow,
hot spring vapor, or other harsh weather. The preceding environments may
cause faults or electric shock under extreme conditions.
● Do not expose the product to a fire source, such as a lit candle.

Pull out the power plug during thunderstorms.

● Do not touch the product during lighting storms to avoid electric shock.
● Install or place components power supply out of reach of children. The voltage
of the product is high enough to cause personal injury.

03
 WARNING
Do not cover or block any vents on the product.
● Overheated components may cause fire, damage, and shorten the service life
of the product.
● Do not put the venting surface of the product facedown.
● Do not install the product on a carpet or bed clothes.
● Do not use a cloth such as table cloth to cover the product.

Do not touch the power cable with wet hands to avoid electric shock.

CAUTION
Do not install the product in high temperature environments.
● Do not install the product near a heat source, such as a radiator, heat
reservoir, stove, or other heating devices.
● Do not expose the product to direct sunlight, which may cause high
temperatures and subsequent faults in the product.
For transport:
● Pack the product for movement or maintenance by using the cartons and
cushioning material provided with the product.
● Move the product vertically during transport. The screen or other components
are easily broken if the product is moved in an improper way.
Keep away from the product when you use a radio.
The product design to prevent radio interference complies with the international
EMI standard. However, the interference still exists and causes noise in the radio.
If noise occurs in the radio, try the following solutions:
● Adjust the direction of the radio antenna to avoid the interference from the product.

● Keep the radio away from the product.

Be careful of straining your eyes and ears when using the product.
● Use the product in an environment with comfortable light. It is harmful to your eyes
to watch in a too bright or too dark environment.
● Relax your eyes after a period of time of looking at the product’s screen.
● When you are looking at the product, maintain a distance that is 3 to 7 times
the screen height. This is the best distance to protect your eyes and prevent
eyestrain.
● Adjust the volume to an appropriate level, especially at night.
● Use amplifier equipment, such as the audio input source, with caution. If
you must use amplifier equipment, the input power should not exceed the
maximum speaker power. Otherwise, problems, such as the overpowering and
damaging the speaker, can occur.

04
1 Overview

Introduction
The Collaboration Touch Screen adopts the advanced capacitive touch technology
and All in One design, and integrates video, audio, touch, writing, and multi-media
presentation functions. This product does not require additional devices, installation and
wiring, and commissioning and maintenance to function.

Dedicated software is customized as a meeting assistant. It can meet requirements

of various meeting modes, implementing convenient comments on local documents,
viewing multi-media files, conducting multi-party remote video and audio meetings,
managing local files, and improving the meeting experience and work efficiency.

Parts

4 5

6 7 8 9

1
2

1 Front Ports 6 Remote Control Receiver

2 Speakers 7 Bottom Camera

3 Microphone Array 8 Camera Indicator

4 Top Camera 9 Front Buttons

5 Camera Indicator

05
 10

11

12 13 14

10 Internal PC 13 General Power Switch

11 Ports in the Back Panel 14 AC Power

12 Temperature Control Reset Button

NOTE
● The top and bottom cameras cannot be used at the same time.

● The indicators of the top and bottom cameras turn white when in use and off when
not in use.

06
Ports
Front Buttons

Buttons Operations Functions Indicator Status Description

● Steady on red: standby state
Short press Power on/off
● Steady on white: working state

Short press Decrease volume

Long press for more Decrease volume ● Steady

on white: receiving an
than 1 second continuously instruction from a button or
Short press Increase volume remote control (off in 10s)
● Blinking white: continuously
Long press for more Increase volume
than 1 second continuously receiving instructions from a
button or remote control
Short press Open the menu
● Off: no instructions received

Return to the last from a button or the remote

Short press control in over 10s (in power-on
menu/Exit
state)
Go to the home
Short press
page

Front Ports

50 g
0±
g: 60
Bearin

07
Rear Ports

LINE OUT USB USB 3.0 SD CARD USB WIFI Antenna HDMI OUT

RS-232 LAN Touch Port HDMI Rear Touch Port VGA IN AUDIO IN

08
Remote Control

Buttons Functions Buttons Functions

Power On/Off Switch Source to Internal PC

Start the Default UC Programs Toggle Display Mode

Mute Audio Zoom Out (PC)

Microphone Mute Zoom In (PC)

Confirm/OK

Up/Down/Left/Right

Return to Previous/Exit

Go to the Home Page

Open the Menu

Decrease Volume

Increase Volume

Settings

Page Up

Page Down

Switch to Top Camera

Switch to Bottom Camera

Switch Source to HDMI Rear

Switch Source to HDMI Front

Switch Source to VGA

CAUTION
Carefully read the following instructions before using the remote control to avoid possible faults
or errors:
● Do not drop the remote control or hit it on another surface, such as a wall or door.

● Do not spill water or other liquids on the remote control.

● Do not place the remote control on a wet object.

● Do not place the remote control in direct sunlight or near a heat source.

09
Camera
You can fine-tune the angles of the cameras using the cameras adjustment handle on
the back of the screen.

Angle adjustment:
Top camera: The initial position is 6° facing down and can be adjust up to 9° downwards.
Bottom camera: The initial position is 0° and can be adjust up to 12° upwards.

Horizontal line 12°

6° Horizontal line

9°

Adjustment angle of the top camera Adjustment angle of the bottom camera

Temperature Control Reset Button

In certain special installation or operation environments, the ventilation condition
of the screen is poor and the heat dissipation efficiency is low. As a result, the
internal temperature can rise. When the internal temperature sensor detects that the
temperature has reached the threshold, the system will disable the screen to avoid any
permanent damages to the components caused by high temperature. In such a case,
reset the system using the temperature control reset button.

Reset method: After confirming that power is properly supplied to the product, press
the power control reset button at the rear bottom part of the device. (In actual situations
when the over-temperature power-off protection is enabled, improve the heat dissipation
environment and then reset the system.)

Temperature control reset button

10
2 Installation Guide
Safety Precautions
Installation Environment

Keep Temperature
Below 120
Degrees Fahrenheit

Keep Away From

Combustible Vapors Do Not Use
(gas leaks, etc.) Outdoors

Installation Direction

Hang the Unit Horizontally No Vertical Installation Do Not Lie Down

11
 Installation Height

Recommended installation height is 36" (915 mm) from the floor to the bottom of the
screen.

Installation Precautions
Weight Loading
Weight of the unit: 79.4 lbs/36 kg
● The back of the panel is equipped with VESA standard holes. Please use a VESA

standard mounting system.

● When using a mobile cart, please ensure the weight of the unit is under the loading

capacity of the mobile cart.

● When using the wall-mount bracket, please ensure the wall can support the weight

of the unit. We recommend that the wall surface be reinforced and have a loading
capacity 4 times of the weight of the unit. Please consult a professional installer for
wall-mount installation.

NOTE
Due to the third party mobile cart, wall-mount bracket are beyond the scope of
the protection of this product, any problems caused by improper operation, the
company does not undertake relevant legal responsibility!

● Do not install the unit where it might be hit by a door.

12
 Ventilation

Ensure adequate ventilation and/or air conditioning environment. We recommend

keeping certain distance from the side of the unit to the wall or panels. Proper space for
ventilation is shown in following figure.

To p ≥ 20 0 m m

Left ≥ 100 mm Right ≥ 100 mm

B o tt o m 0 mm
≥ 200 m ≥ 20
m
Back

Installation
The dimensions of the 4 bracket mounting holes in the back panel are VESA MIS-F
compliant (400 x 400 mm). Please use metric M8 screws with length of 10 to15 mm
to secure the touch screen with the mounting system. Dimensions of the mounting
holes in the back panel are shown in the following figure.

Note
Please consult a professional installer to install the display unit.

459.8 400.0
400.0

885.5

4-M8
297.3

1319.7

Unit: mm

13
Installing the WiFi Antenna
Take out the WiFi antenna from the accessory box and securely fasten it to the rear
WiFi antenna port clockwise.

Installing the Internal PC (Optional)

CAUTION
The internal PC does not support hot plugging. Therefore, you must insert or remove the
computer after the power supply of the screen is disconnected. Otherwise, the screen or
internal PC may be damaged.

To install the internal PC, perform the following steps:

Step 1: Push the internal PC to the special slot at the rear of the screen from right to
left.

Step 2: Fasten the upper and lower M4 screws.

M4 screws

Step 3: Ensure that the installation is correct.

14
3 Getting Started

Power On
Step 1: Plug the power cord completely into the power outlet and the power supply plug.
Plug the power connector into the side of the unit. Please ensure the power
supply is in the range of 100 V - 240 V with frequency at 50 Hz/60 Hz ± 5%.
The power cord must be plugged into a grounded source.
Step 2: Turn on the general power switch located on the bottom of the unit.

General Power Switch AC Power

Step 3: Press the power button on the front control panel or on the remote control.

Note
Do not forcibly disconnect the power supply for the screen when the internal PC is on.

Power Off
Step 1: Press the power button on the front control panel or the power button on
the remote control. The Save meeting discussion page will be displayed as
follows.

15
Step 2: Press the power button on the front control panel or the power button
on the remote control again. The Really end your meeting dialog box will be
displayed as follows.

16
 Step 3: In the Really end your meeting dialog box, click Confirm. The meeting start
page is displayed as follows.

Step 4: Press the power button on the front control panel or the power button on
the remote control again to power off the panel. The power indicator will turn
off.

Step 5: If you are not going to use the unit for an extended period of time, we
recommend you switch off the general power switch.

Note
If an internal PC is equipped, the internal PC and the screen are powered off
simultaneously when you power off the system.

Positioning
If the cursor position has a big deviation from the actual touch point, calibration is used
to eliminate the deviation. Positioning is required in the following scenarios:
● A computer with internal PC inserted is used.

● A computer is connected through the HDMI or VGA interface.

Note
Interface operation on the Android system does not need positioning. External devices
with Microsoft Windows 7 or later versions will require positioning.

17
If the positioning is still not correct, perform the following operations to calibrate again:

Step 1: Ensure that the HDMI or VGA interface and external devices are connected
properly.

Step 2: Select the corresponding signal source on the signal source page. The
Windows page will be displayed.

Step 3: Select Tablet PC Settings on the Control Panel page.

Step 4: Select in the Tablet PC Settings window.

18
Step 5: Use finger or pencil to click and hold the center of the flickering cross . Do not
release it until moves to the next positioning point. Complete the calibration
process as instructed.

To provide calibration samples, tap the crosshair each time that it

appears on the screem.

Right-click anywhere on the screen to return to the last calibration

point. Press the Esc button to close the tool. Do not change your
screen orientation until you have completed the calibration process.

Step 6: After the calibration is complete, the Digitizer Calibration Tool dialog box will
be displayed. Click Yes to save calibration data.

TIP
● To ensure writing accuracy, use the pencil or stylus included with the product for
proper positioning.
● Positioning errors may cause failure of touch functions of the display. In that case,
please perform positioning again.

Step 7: The Tablet PC Settings dialog box will be displayed again. Click OK. The
positioning will be complete.

19
4 Operating the Touch Screen
Home Page
When the unit is turned on, it will show the Meeting Start page, as shown below:

Touch the screen to start a meeting and the unit will go to the Home page, as shown in
the following figure:

20
 ● Collaboration
The user can touch here to start the default UC programs, or touch the small triangle
to set three shortcuts for frequently used UC programs. The default UC program will
be the most previously used UC program.

● Whiteboard
The Whiteboard provides whiteboard and screen annotation functions.

● Sources
The user can select one of four sources to display: including HDMI Front, HDMI Rear,
Internal PC and VGA.

● External Storage
Open the file manager to access files from an external USB disk.

● End
Press End to end a meeting. Users will have the choice of saving the discussion
boards, screen captures, and ending the meeting. Once a meeting is ended, all
screenshots will be automatically be deleted.

Press and hold the floating shortcut buttons on both sides to move the floating bar
upwards and downwards. The functions of the floating shortcut buttons are as follows:

● : Click to start annotation. Click again to stop annotation and save screenshot.

● : Start Whiteboard.

● : Go to Home page.

● : Return to previous App/Exit.

● : Switch Apps.

Meeting Assistant
Newline Assistant
Introduction
Newline Assistant is a tool used to obtain applications required by users on Windows
system. On Android system, you can start Windows applications by clicking one button.

21
 Installation
Newline Assistant is a tool used to obtain applications required by users on Windows
system. On Android system, you can start Windows applications by clicking one button.

Step 1: Connect Internal PC correctly.

Step 2: On the Home page, click Sources.
Step 3: On the displayed signal source selection page, select PC. The Windows page
will be displayed.
Step 4: Log on to the Newline website, www.newline-interactive.com, and choose
Products > Software to download the Newline Assistant installation package.
Step 5: Install Newline Assistant as instructed.

Switch Applications
On the Home page, click Collaboration to start the most previously used applications,
or click the triangle at the upper right corner of Collaboration to open the application
list and select current applications to start the collaboration meeting, as shown in the
figure below:

Add or Delete Applications

To change meeting software, click the triangle at the upper right corner of Collaboration,
click Add on the displayed menu, and add or delete applications on the application
customization page. The following figure shows the application customization page:

22
 Note
The Windows icon on the left navigation area is available only when the Collaboration
Touch Screen has Internal PC.

Add Applications on Android System

Step 1: On the application customization page, click to view applications on the
Android system.
Step 2: In the application list displayed on the right area, click on the right to add the
application.
No more than 3 applications can be added. is displayed on the right of an
application that has been added.
Step 3: Return to the Home page, click the triangle at the upper right corner of
Collaboration, and click the added application on the displayed menu. After
the application is started once, its name will be added to the lower area of the
Collaboration button, and users can fast start the added application by only
clicking Collaboration.

23
Add Applications on Windows System

Step 1: Run the Newline Assistant application on the Windows system, and select
applications to be added in the displayed Newline Assistant window.

Step 2: Click to return to the Home page. Click the triangle at the upper right corner
of Collaboration and select Add on the displayed menu. The customization
page is displayed.

24
Step 3: On the customization page, click to view all Windows applications added
using Newline Assistant in Step 1.

Step 4: Add applications on the page as described in Step 3.

From the application list, click to the right of any application you would like to
add. No more than 3 applications (including Android and Windows applications)
can be added. is displayed on the right of an application that has been
added.

Step 4: Return to the Home page, click the triangle at the upper right corner of
Collaboration, and click the added application on the displayed menu. After
the application is started once, its name will be added to the lower area of the
Collaboration button. Users can fast start the added Windows application by
only clicking Collaboration.

Delete Applications
On the application customization page, click at the upper right corner of an
application to delete the application. After an application is deleted successfully,
returns to .

25
Whiteboard
● Writing or Annotation
On the whiteboard page, you can select pen type, width, and color to write or annotate
on the screen. You can also erase selected content or clear all content.

● File management
Preview, select, copy or delete a file.

To access the whiteboard meeting, click Whiteboard. A screen like the following will
appear:

1 2 3 4 5 6 7

SN Icon Name

1 Switch between writing and annotation modes.

2 Hard pen

3 Highlighter

4 Eraser

5 Clear

6 Undo
New slide
Note：
7 Only writing mode has this function. In annotation mode, is replaced with screenshot.

For more details about writing and annotation modes, see section Whiteboard Mode.

26
Whiteboard Functions
New Slide and Settings
● Create a new slide
In writing mode, click to create a new slide. A maximum of 20 slides can be created.
See the following figure.

● Slide settings
Click to set the background color of new slides, as show in the figure below:

Whiteboard Mode
Click and in the lower left corner of the whiteboard to switch between whiteboard
modes.

27
● : Annotation mode
The background is transparent and the real-time image of the current signal source
will be displayed. You can comment on presentation content such as Office documents
and pictures as showing in the following figure.

● : Writing mode
The background is in mono color, as shown in the following figure. You can write
content on the slide as required.

Pen Type
On the Whiteboard, two types of pens are supported: hard pen and highlighter.
● Hard pen : used to write.
● Highlighter : used to highlight. Characters covered by comments are visible.

28
Line Type and Color
On the Whiteboard, click and hold or . The line type and color selection page will be
displayed. You can select the line type and color for writing, as shown in the following
figure:

Eraser
Two methods are available to erase written errors or content as follows:
● Five-finger gesture: touch the screen with five fingers at the same time. A circle shows

and indicates the area for eraser. Move the circle with fingers to erase written contents.
● Click to clear wrong or unnecessary content. You can click and hold to set the
radius of the eraser, as shown in the following figure:

29
Screenshot
In comment mode, click to save the current image as a picture, as shown in following
figure:

After the meeting is ended, save screenshots in the Save meeting discussion dialog
box, as shown in following figure:

30
 Clear
On the Whiteboard page, click to clear all contents on the current writing slide, as
shown in the following figure:

Cancel
On the Whiteboard page, click to undo the latest operation, as shown in the following
figure:

Slide Operations
You can preview, select, and delete a created writing slide.

31
Slide Preview
Click at the lower right corner of the Whiteboard. All writing slides will be displayed.
Click one slide to switch to that slide for more operations, as shown in the following
figure.

Note
Only 8 slides are displayed in each column, and the remaining slides are displayed in
the second column. You can slide one finger right or left to switch columns.

Slide Selection and Deletion

Click . The and buttons will be displayed. You can select and delete a writing
slide as required, as shown in the following figure:

● Click the current slide to select it.

● Click to select all slides.
● Click to delete selected slides.
● Click Buttons on the left are replaced with .
● Click to close the Navigation page.

32
Signal Source
On the Home page, click Sources. The signal source selection page will be displayed.
You can preview the image of the corresponding signal channel, as shown in the
following figure.

If the channel has no signal input, No Signal will appear. You can click the selected
signal source to switch to the corresponding channel in full screen.

External Storage
The product supports connection to external storage devices. On the external storage
page, you can view files stored in all external storage devices (for example, the USB
flash drive and SD card) and preview, select, copy, delete, and search content in each
storage device.

External Storage Page

On the Home page, click External Storage, as shown in the following figure.

33
File Preview
By default, files saved to internal storage will be displayed. You can click at the
upper left corner to view all external storage devices connected to Android USB and
preview a specified external storage device, as shown in the following figure:

File Filtering
The system displays files by category, such as document, picture, audio and video. You
can click the icons on the left tool bar to filter file types.

The system supports two view modes: list and thumbnail. You can click and at the
lower left corner to switch view modes, as shown in the following figure:

34
File Search
Click and enter the key word in the search box. Files matching the key word will be
listed.

The system supports additional filtering for searched files. Click the filtering tool bar
below the search box to filter searched files based on PPT, PDF, DOC, XLS, Audio, and
Video, as shown in the following figure:

35
 File Operations
Click File Management to perform operations on files in the storage, including select
all files or one file, copy, delete and cancel, as shown in the following figure:

● Click the file to select the current file.

● All: Select all files.
● Copy: Copy selected files.
● Delete: Delete selected files.
● Cancel: Cancel current operation.

End Meeting

Manually End Meeting

On the home page, click . The Save meeting discussion page will be displayed.
The meeting will end and timer will stop.

File Naming
Save slides created during the meeting and annotation screenshots on the meeting
record page, as shown in the following figure.

The picture is titled with the creation time. You can slide right or left with one finger to
switch between pages.

36
File Storage
When no external USB flash drives or SD cards are connected, icons in the Save to
area will be gray. When an external USB flash drive or SD card is connected, icons
in the Save to area will be blue. Click the USB or SD card icon in blue. The system
will create a “uc” folder selected pictures to the “uc” folder under the root folder of the
corresponding USB flash drive or SD card. All files will be stored and saved in this “uc”
folder.
● Back to meeting: The meeting continues. Files are not cleared and timer continues.

● End meeting: The Really end your meeting dialog box will be displayed.

− Click Yes. All writing slides and screenshots will be deleted, and the start meeting
page will be displayed (contents not saved to the external storage device will be
lost). The current meeting will be ended and the timer will stop.
− Click No. The meeting continues and the system stays on the Save meeting
discussion page.

Note
If the meeting notes can’t be saved to USB drive or SD card successfully when ending
meeting, please use a USB drive or SD card smaller than 32 GB and change the file
system into FAT32 format.

37
 File Sharing
To send meeting minutes out, click on the Share icon to open the email application.
Please confirm internet connection is working before sending email.

Automatically End Meeting

If the screen goes without operation longer than 90 minutes(Default), the system
will automatically lock the screen to protect your privacy. If the screen goes without
operation longer than 120 seconds, the system will automatically delete all meeting
contents, as shown in the following figure.

If you check the “This meeting is no longer remind” checkbox, the system will no
longer lock the screen in this meeting, and you need to take care of your meeting
contents by yourself.

38
Shortcut Settings and Applications
Using one finger to swipe down from the top of the screen and leave the finger from the
screen about 2 inches from the top, do not swipe over 1/3 position of the whole screen,
then the Shortcut Settings and Applications pages will show up. As the following
figure.

39
Shortcut Settings
After a top-down slide, the Shortcut Settings page will be displayed by default, as
shown in the following figure:

Clock Settings
Click to add the correct time zone, and click Time Formats to set the time display
mode to analog clock or electronic clock.

Brightness Adjustment

Drag the slider beside the icon to adjust the brightness.

40
Volume Adjustment
Drag the slider beside the icon to adjust the volume.

Microphone Mute Mode

Click to enable or disable the microphone mute mode.

41
Speaker Mute Mode
Click to enable or disable the speaker mute mode.

Camera Settings
Click to switch to top or bottom camera.

42
 System Settings

Click to enter the system settings page. Setting items are shown in the following figure.

Applications
In the Meeting Assistant, click Applications to fast select and start applications in the
Android system. Slide right and left on the screen to view all available applications, as
shown in the following figure:

43
5 Serial Port Control
Connect RS-232 port to the PC or controlling device. Enable RS-232 serial port
connection and complete the following configuration.

Port: COM1 (Set according to PC or controlling device’s port number)

Baud rate 19200 Odd/even check None

Data bits 8 Stop bit 1

The following table lists the button controlling code and return code.

Function Controlling codes Return codes

7F 08 99 A2 B3 C4 02 FF 01 00 7F 09 99 A2 B3 C4 02 FF 01 00
Power on
CF 01 CF 00
7F 08 99 A2 B3 C4 02 FF 01 01 7F 09 99 A2 B3 C4 02 FF 01 01
Power off
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 02 7F 09 99 A2 B3 C4 02 FF 01 02
Mute
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 06 7F 09 99 A2 B3 C4 02 FF 01 06
Signal source
CF 01 CF
Start the 7F 08 99 A2 B3 C4 02 FF 01 07 7F 09 99 A2 B3 C4 02 FF 01 07
whiteboard CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 09 7F 09 99 A2 B3 C4 02 FF 01 09
Display status
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 0A 7F 09 99 A2 B3 C4 02 FF 01 0A
HDMI Front
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 0B 7F 09 99 A2 B3 C4 02 FF 01 0B
HDMI Rear
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 38 7F 09 99 A2 B3 C4 02 FF 01 38
Internal PC
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 0D 7F 09 99 A2 B3 C4 02 FF 01 0D
VGA
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 13 7F 09 99 A2 B3 C4 02 FF 01 13
Page Up
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 14 7F 09 99 A2 B3 C4 02 FF 01 14
Page Down
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 17 7F 09 99 A2 B3 C4 02 FF 01 17
VOL -
CF 01 CF

44
Function Controlling codes Return codes
7F 08 99 A2 B3 C4 02 FF 01 18 7F 09 99 A2 B3 C4 02 FF 01 18
VOL +
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 1B 7F 09 99 A2 B3 C4 02 FF 01 1B
Menu
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 1C 7F 09 99 A2 B3 C4 02 FF 01 1C
Home page
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 1D 7F 09 99 A2 B3 C4 02 FF 01 1D
Return (exit)
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 20 7F 09 99 A2 B3 C4 02 FF 01 20
Auto ADJ
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 2B 7F 09 99 A2 B3 C4 02 FF 01 2B
OK
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 2C 7F 09 99 A2 B3 C4 02 FF 01 2C
←
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 2D 7F 09 99 A2 B3 C4 02 FF 01 2D
→
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 2E 7F 09 99 A2 B3 C4 02 FF 01 2E
↑
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 2F 7F 09 99 A2 B3 C4 02 FF 01 2F
↓
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 01 3B 7F 09 99 A2 B3 C4 02 FF 01 3B
Freeze
CF 01 CF
7F 08 99 A2 B3 C4 02 FF 05 XX
CF 7F 09 99 A2 B3 C4 02 FF 05 XX
Set volume NOTE: 01 CF
XX indicates the volume value (0 to 100),
corresponding to hexadecimals 00 to 64.
7F 08 99 A2 B3 C4 02 FF 06 XX
CF
7F 09 99 A2 B3 C4 02 FF 06 XX
Set D.MODE NOTE:
XX indicates the mode. 00 and 01 01 CF
indicate standard and eco modes
respectively.

Query the
7F 08 99 A2 B3 C4 02 FF 01 3D 7F 09 99 A2 B3 C4 02 FF 01 3D
firmware
CF 01 CF
version number

45
Function Controlling codes Return codes
7F 08 99 A2 B3 C4 02 FF 07 XX
CF
Set Display 7F 09 99 A2 B3 C4 02 FF 07 XX
NOTE:
Mode XX indicates the mode. 00, 01, 02 and 01 CF
03 indicate standard, bright, soft and
custom modes respectively.

Start the default 7F 08 99 A2 B3 C4 02 FF 01 3F 7F 09 99 A2 B3 C4 02 FF 01 3F

UC program CF 01 CF
Start 7F 08 99 A2 B3 C4 02 FF 01 40 7F 09 99 A2 B3 C4 02 FF 01 40
annotation CF 01 CF
Microphone 7F 08 99 A2 B3 C4 02 FF 01 41 7F 09 99 A2 B3 C4 02 FF 01 41
mute CF 01 CF
7F 08 99 A2 B3 C4 02 FF 08 XX
CF
Switch NOTE: 7F 09 99 A2 B3 C4 02 FF 08 XX
cameras ● XX=01 indicates that the top camera 01 CF
is enabled.
● XX=02 indicates that the bottom
camera is enabled.
Backlight 7F 08 99 A2 B3 C4 02 FF 01 47 7F 09 99 A2 B3 C4 02 FF 01 47
control + CF 01 CF
Backlight 7F 08 99 A2 B3 C4 02 FF 01 48 7F 09 99 A2 B3 C4 02 FF 01 48
control - CF 01 CF
7F 08 99 A2 B3 C4 02 FF 09 XX
Set backlight CF 7F 09 99 A2 B3 C4 02 FF 09 XX
NOTE:
brightness XX indicates the value of backlight 01 CF
brightness (0-100), corresponding to the
hexadecimal number system (00-64).

7F 09 99 A2 B3 C4 02 FF 01 44
Read the XX CF
7F 08 99 A2 B3 C4 02 FF 01 44 NOTE:
camera XX=01 indicates that the top camera
CF ●
position is enabled.
● XX=02 indicates that the bottom
camera is enabled.
7F 09 99 A2 B3 C4 02 FF 01 45
XX CF
Microphone 7F 08 99 A2 B3 C4 02 FF 01 45 NOTE:
status CF ● XX=01 indicates that the microphone
is mute.
● XX=02 indicates that the microphone
is not mute.

7F 09 99 A2 B3 C4 02 FF 01 49
Read the value XX CF
7F 08 99 A2 B3 C4 02 FF 01 49
of backlight NOTE:
CF XX indicates the value of backlight
brightness brightness (0-100), corresponding to
thehexadecimal number system (00-64).

46
6 FAQ & Troubleshooting

Symptom Troubleshooting Methods

Lync 2013 and Lync 2013 Basic
failed to identify the microphone
and a dialog box will appear, Upgrade Lync to the latest Skype for business
indicating "We didn't find an version.
audio device, which you need for
calling."
The microphone and speaker of
Choose Control Panel > Sound. In the Playback
the Spontania cannot be used
tab page, disable Speaker.
simultaneously.
Check whether the power supply is connected.
Check whether the power supply plug is properly
connected.
Check whether the power supply line is properly
The screen cannot be powered on
connected.
or the indicator is off.
Check whether the rocker switch is enabled. For
details, see section "Power On".
Press the reset switch and start the system again.
For details, see section "Power On".
Replace the batteries.
Check whether the polarity direction of the
The remote control is not causing batteries is correct.
a response. Use the remote control aligning with the IR
receive window. For details, see section "Remote
Control".
Increase volume on both the screen and the
Windows system.
The image is normal but there is Check whether the screen and the Windows
no sound. system are muted.
If an external computer is connected, check
whether the connection cables are normal.
Check whether the local microphone is muted.
During the video conference, the
remote party cannot hear the In Control Panel > Sound, set the device
sound of the local party. parameters to the default values in the Recording
tab page.

47
Symptom Troubleshooting Methods
Disable the automatic power-on/off function. For
details, see section "Shortcut Settings".
The system is automatically
Check whether the screen entered sleep mode
powered on/off when no operation
due to no operation for an extended period of
is performed.
time.
Check whether the input power supply is stable.
The colors of images are Check whether the HDMI or VGA cable is properly
abnormal. connected or has any quality issue.
Restart the screen.
The touch function is abnormal or
the positioning is inaccurate. In the Windows system, perform positioning
again. For details, see section "Positioning".
Switch between different external signal sources.
The touch function is unavailable
Ensure that the USB touch cable is connected to
when the external signal source
the proper port. For details, see section "Ports".
channel is being used.
Remove and insert the USB touch cable again.
There is no sound when the HDMI
Remove and insert the HDMI cable again.
in channel is used.
Generally, this issue is caused by the compatibility
of the external display device. Replace the
No image is displayed when the external display device and test again.
HDMI out channel is used. The HDMI cable is too long or has a poor quality.
Replace the HDMI cable delivered with the
device.
Touch the button using the fingertip completely.
The touch function on the front Check whether the finger is wet or has other
panel is ineffective. liquids on it.
Restart the screen.
Check whether the USB flash drive is inserted
The USB flash drive cannot be
into the correct USB port. For details, see section
identified.
"Ports".
The conference records cannot
be saved on the USB flash drive,
and the system prompts "The Format the USB flash drive to the FAT32 format.
target storage device has no write
permissions."

48
Symptom Troubleshooting Methods
Check whether the internal PC is properly
inserted in the slot.
Check whether the internal PC enters the sleep
The internal PC has no signal. state.
Press the power button on the internal PC (for
details, see the instructions of the internal PC),
and manually start up the internal PC.
Check whether the Wi-Fi antenna is properly
In the Android system or Windows installed on the Android system. For details, see
system, no wireless network can section "Installing the Wi-Fi Antenna".
be found or the wireless network Check whether the Wi-Fi antenna is properly
signal is weak. installed for the internal PC. (For details, see the
instructions of the internal PC.)

49
7 Specifications

Parameter Value

Display

Backlight LED

Display Area 1209.6 x 680.4 mm

Active Screen Size 55"

Display Ratio 16 : 9

Resolution 1920 x 1080 Pixel

Display Colors 8-bit, 16.7M colors

Brightness 370 nit

Contrast 4000 : 1

Response Time 8 ms

Life Time 30,000 h

Speaker

Speaker Position Forward

Rated Impedance 8 Ω (± 15%)

Freq. Response 80 Hz (± 20%) – 18 kHz

Output S.P.L. 82 ± 3 dB

Max. Power Output 2 x 10 W

Microphone

Sensitivity -28 dB ± 3 dB

Frequency Response 100 Hz – 7.75 KHz

Polar Patterns Omnidirectional

Total Harmonic Distortion (THD) less than 1% at 6 dB SPL

Pickup range 8m

Quantity 4

Camera

Position Top x 1 & Bottom x 1 (Can only use one at a time)

50
Parameter Value

Sensor 2M Pixels

Lens 86°

Video Resolution 1920 x 1080 @ 30 fps (Max)

Frame Rate 30 fps/60 fps

Electrical
Maximum < 180 W
Power Consumption
Standby Mode ≤ 0.5 W
Working Voltage AC 100 V – 240 V, 50 Hz/60 Hz

Touch

Touch Surface Tempered glass

Transparency > 89%

Haze 0%

Surface Hardness ≥8H

Touch Technology TruFlat

HID support HID

10 Points in Windows/5 Points in Android (3 points
Touch Points
to write, 5 points to eraser)
Writing Tools Newline Stylus or Finger

Touch Resolution 19354x10866

Scan Speed 100 Hz

Positioning Accuracy 1mm

Communication Interface USB-A

Transportation/Storage

Storage Temperature/Humidity -10 °C – 50 °C/10% – 90%

Working Temperature/Humidity 0 °C – 40 °C/10% – 90%

Mounting (optional) Wall-mounted/Floor Stand

Outline Dimension 1320 x 886 x 87 mm

Packing Dimension 1470 x 995 x 265 mm

Net Weight 36 kg

Gross Weight 45 kg

51
Parameter Value

Ports
Microphone (3.5mm) x 1, HDMI x 1,
Front Interface Inputs USB (Touch) x 1, USB (OPS) x 1,
USB (Android) x 1
AV Inputs HDMI x 1, VGA x 1, USB (Touch) x 2, Audio x 1

AV Outputs 3.5mm Line out x 1, HDMI x 1 (only video)

USB2.0 x 2, RS232 x 1, RJ45 x 1, USB3.0 x 1,
Other
SD Reader, OPS Slot
Other functions

Intelligent thermos protector Yes

Build-in WiFi Yes

Remote Control

Technology IR

Max Keys 26keys

Battery Type AAA Cell

Smart System

Chips ARM Cortex A9 Quad Core 1.5GHz

RAM 2 GB

Flash 8 GB

Android Version 4.3

Image: JPEG, BMP, PNG
Video: MPEG1, MPEG2, MPEG4, H.264, H.265,
Multimedia File Formats Support RM, RMVB, MOV, MJPEG, VC1, DivX, FLV
(Support 1080P, 4K HD Decoding)
Audio: MP3, M4A, (AAC)
Android Software

Input Resource Preview Yes

On Screen Annotation Yes

Discussion Board Yes

52
8 More Information
For More Information
Please visit www.newline-interactive.com.

Contact Us for Support

Please email us at support@newline-interactive.com.

Newline Interactive Inc.

101 East Park Blvd. Suite 807
Plano, TX 75074, USA
Tel: +1 (972) 468-9728
Fax: +1 (972) 422-4288

Our company devotes to product innovation and technology enhancement. Therefore, we may change product spec and
information without additional notice. Product pictures in the manual are for reference only, please refer to actual products.