ENGINEERING MANAGEMENT EXAM REVIEWER 6. What is the purpose of a personality test?* 11.

What is the primary purpose of performance

a. To measure physical health appraisal? *
Quiz #1 b. To evaluate dominant traits like a. To assign more responsibilities to
1. Which is a reliable source of qualified but sociability employees
underutilized personnel? * c. To assess job-specific skills b. To evaluate and improve employee
a. Recruitment firms d. To determine job interest performance
b. Competitors c. To implement company policies
c. Schools 7. Behavior modeling as a training method is d. To develop new products and services
d. Referrals designed to...
a. Enhance technical knowledge 12. Which of the following is NOT part of the staffing
2. Programming in human resource planning b. Improve decision-making skills process? *
involves...* c. Encourage imitation of effective a. Recruitment
a. Evaluating job performance behaviors b. Product marketing
b. Translating forecasts into personnel d. Teach organizational policies c. Induction and orientation
objectives d. Performance appraisal
c. Advertising for new hires 8. Which training method exposes managers to
d. Determining employee benefits different functions of the organization? 13. What is the main focus of the rating scale method
a. Coaching in performance appraisal?
3. Which training method is used to improve b. Position rotation a. Writing detailed descriptions of
decision-making skills in managers? c. Management by objectives employee behavior
a. Role-playing d. Sensitivity training b. Measuring traits or characteristics on a
b. In-basket training scale
c. Sensitivity training 9. What method uses historical data to forecast c. Ranking employees by performance
d. Understudy future human resource needs? level
a. Monitoring methods d. Observing behavior in critical incidents
4. Voluntary separation is often addressed by...* b. Time series methods
a. Offering additional monetary rewards c. Explanatory models 14. A transfer is often used to...
b. Determining and correcting d. Sampling techniques a. Reward exceptional performance
organizational defects b. Provide growth opportunities or resolve
c. Filing legal actions against the employee 10. What document provides information about an performance issues
d. Increasing work standards applicant's background? * c. Penalize an employee for poor behavior
a. Reference letter d. Permanently terminate underperforming
5. What are the three activities in human resource b. Application blank employees
planning? * c. Job posting
a. Forecasting, programming, evaluation d. Training certificate 15. What is the primary goal of staffing? *
and control a. To match people with jobs to achieve
b. Recruitment, selection, testing organizational objectives
c. Budgeting, marketing, promotion b. To reduce labor costs
d. Training, performance appraisal, c. To focus on marketing strategies
separation d. To determine the financial needs of the
organization
16. Demotion is typically implemented as...* 21. Which method combines classroom instruction d. Measure productivity
a. A permanent reassignment and on-the-job training for nonmanagers?
b. A reward for exceptional work a. Vestibule school 27. Which of the following is an internal recruitment
c. A punishment or temporary measure b. Apprenticeship program source? *
d. A training strategy for low-level c. Special courses a. Schools
employees d. On-the-job training b. Competitors
c. Current employees
17. The understudy method is intended to...* 22. What does an aptitude test measure? * d. Newspaper advertisements
a. Provide opportunities to rotate between a. Personality traits
departments b. Physical health 28. Which appraisal method involves writing down
b. Train a manager as assistant to take c. Potential ability to learn specific incidents of success or failure?
over a higher-level position d. Current job knowledge a. Ranking method
c. Evaluate performance using critical b. Critical-incident method
incidents 23. What is the main purpose of selection in staffing? c. Rating scale method
d. Improve interpersonal skills through role- a. To filter the largest number of applicants d. Essay method
playing b. To identify the most qualified individuals
for a job 29. Which step follows recruitment in the staffing
18. Physical examinations are primarily conducted c. To create a larger pool of candidates process? *
to... * d. To improve training processes a. Induction and orientation
a. Assess the mental health of applicants b. Training and development
b. Ensure the applicant's health meets job 24. What is the main focus of induction? * c. Selection
requirements a. Introducing employees to co-workers d. Performance appraisal
c. Test the applicant's knowledge of the job b. Explaining company history, duties, and
d. Determine interest in the position responsibilities 30. Transactional analysis helps managers improve...
c. Evaluating an employee's initial a. Knowledge of specific tasks
19. Which activity involves asking relevant questions performance b. Organizational skills
to the candidate? d. Conducting sensitivity training c. Interpersonal communication
a. Testing d. Time management
b. Interview 25. Which method involves being evaluated by
c. Orientation persons other than the immediate superior? 31. Which of the following is a source for recruiting
d. Evaluation a. Essay method entry-level personnel? *
b. Assessment center method a. Competitors
20. What is the role of monitoring methods in human c. Checklist method b. Recruitment firms
resource planning? * d. Ranking method c. Schools
a. To calculate inventory levels d. Current employees
b. To provide early warning signals of 26. Management games as a training tool are
changes primarily used to...* 32. Which method identifies variables that affect past
c. To improve employee training programs a. Teach technical skills conditions to predict future needs?
d. To evaluate marketing strategies b. Simulate decision-making in complex a. Monitoring methods
situations b. Explanatory models
c. Improve interpersonal skills c. Simulation
 d. Forecasting d. Evaluating employees based on a Quiz #2
checklist 1. According to Morris Philip Wolf and Shirley
33. The work standards method is best suited for...* Kuiper, communication is defined as a process of
a. Evaluating managerial employees 38. During orientation, what is the purpose of pairing sharing information through symbols, including:
b. Appraising nonmanagerial employees the new employee with an experienced one? a. Words and messages
c. Determining employee potential for a. To monitor the new employee's output b. Reports and memos
promotion b. To assist with the "socialization process" c. Actions and emotions
d. Comparing performance across c. To provide immediate on-the-job training d. Technology and devices
departments d. To evaluate the effectiveness of training
programs 2. Simplified language in communication helps to:
34. What is a key focus of sensitivity training for a. Increase formality.
managers?* 39. What is the purpose of recruitment in staffing?* b. Eliminate mixed-up meanings.
a. Learning company history a. To reduce labor turnover c. Reduce redundancy.
b. Developing awareness of personal and b. To attract qualified persons for vacant d. Avoid feedback.
others' behavioral patterns positions
c. Improving technical skills c. To analyze the financial budget 3. An open-door policy primarily encourages:
d. Rotating roles across departments d. To evaluate marketing performance a. Horizontal communication.
b. Downward communication.
35. What action might be taken after identifying 40. A performance test is designed to measure...* c. Upward communication.
training needs for an underperforming employee? a. Personality traits d. External communication.
a. Termination b. Current knowledge of a subject
b. Sensitivity training c. Physical fitness 4. When the sender translates the idea into symbols
c. Transfer to another job d. Leadership qualities or words, this step is called:
d. Training and development programs a. Feedback
b. Encoding
36. Which recruitment source is most suitable for c. Decoding
managerial positions? d. Accepting
a. Newspaper advertisements
b. Schools 5. Which function of communication helps clarify
c. Recruitment firms duties, roles, and responsibilities in the
d. Referrals from employees organization?
a. Information function
37. The management by objectives method focuses b. Control function
on...* c. Motivation function
a. Ranking employees based on their d. Emotive function
productivity
b. Setting and evaluating specific goals
collaboratively
c. Writing essays about employee
performance
6. Which of the following is NOT a recommended 11. Distance between individuals communicating is 17. Why is feedback essential in overcoming
way to eliminate communication barriers? an example of which barrier? communication barriers?
a. Use feedback to facilitate understanding. a. Personal barrier a. It increases redundancy in messages.
b. Repeat messages to ensure proper b. Semantic barrier b. It facilitates understanding and
reception. c. Physical barrier appropriate action.
c. Use complex technical language for d. Organizational barrier c. It reduces the need for repeated
clarity. messages.
d. Use multiple channels to enhance 12. The medium through which a message is d. It eliminates the need for simplified
accuracy. transmitted is referred to as the: language.
a. Feedback system
7. Which function of communication helps reduce b. Communication channel 18. Exit interviews are an example of:
anxiety by providing a way to express emotions? c. Encoding mechanism a. Horizontal communication
a. Control function d. Semantic tool b. Downward communication
b. Motivation function c. Upward communication
c. Information function 13. Which technique is typically used in horizontal d. Cross-functional communication
d. Emotive function communication?
a. Exit interviews 19. Which technique is used to gather information
8. Which is NOT a purpose of downward b. Suggestion systems about employee opinions?
communication? c. Memos and meetings a. Exit interviews
a. Indoctrination and motivation d. Employee opinion surveys b. Suggestion systems
b. Providing feedback about performance c. Employee attitude and opinion surveys
c. Suggesting ideas for cost savings 14. A person’s listening habits, emotions, or biases d. Informal gripe sessions
d. Giving instructions may result in which barrier to communication?
a. Physical barrier 20. Newsletters in downward communication typically
9. What is the main purpose of using multiple b. Semantic barrier provide:
channels in communication? c. Organizational barrier a. Strict policy updates only.
a. To provide faster delivery of the d. Personal barrier b. A mix of personal, social, and work-
message. related information.
b. To enhance the accuracy of the 15. What do Boone and Kurtz define MIS as? c. Detailed technical instructions.
information. a. A method of employee motivation. d. Employee grievance procedures.
c. To limit the cost of communication. b. A system to replace manual
d. To increase personal barriers. communication. 21. Translating a message into a form meaningful to
c. An organized method of providing the recipient is called:
10. What purpose does horizontal communication information for decision-making. a. Encoding
serve? d. A tool for resolving labor disputes. b. Decoding
a. To clarify policies and procedures c. Accepting
b. To persuade others at the same 16. The final step in the communication process is: d. Transmitting
organizational level a. Decoding
c. To provide feedback about performance b. Receiving
d. To indoctrinate employees c. Encoding
d. Provide feedback
22. Task forces are typically formed to: 27. What function of communication involves d. Systemic barrier
a. Solve specific problems or issues. providing instructions for decision-making at
b. Provide feedback to employees. various work levels? 33. Verbal communication includes oral and ....
c. Implement horizontal communication a. Information function a. Body language
exclusively. b. Motivation function b. Gestures
d. Replace formal grievance procedures. c. Control function c. Written communication
d. Emotive function d. Aesthetic elements
23. MIS provides information on internal operations
and external intelligence for: 28. In management, communication should always 34. One purpose of MIS is to:
a. Employee morale improvement be: a. Conduct employee exit interviews.
b. Routine clerical task elimination a. Cost-effective and purposeful b. Automate routine clerical operations.
c. Strategic and routine decision-making b. Verbal and concise c. Provide a platform for informal gripe
d. Enhancing physical barriers to c. Formal and documented sessions.
communication d. Nonverbal and dynamic d. Resolve upward communication issues.

24. Symbols such as words or pictures that suggest 29. What is the first step in the communication 35. How can repeating messages help overcome
different meanings to different people may cause: process? communication barriers?
a. Physical barriers a. Encode a. By adding emphasis to noise in the
b. Semantic barriers b. Transmit environment.
c. Personal barriers c. Develop an idea b. By ensuring they are properly received
d. Technical barriers d. Provide feedback and understood.
c. By avoiding the use of feedback.
25. Which of the following is an example of MIS 30. Encouraging employees to commit to the d. By creating more communication
assisting with strategic decision-making? organization’s objectives is an example of which barriers.
a. Generating payroll reports communication function?
b. Scheduling work shifts a. Emotive function 36. Which of the following is preferred when cost and
c. Analyzing early warning signals b. Control function time constraints are present?
d. Conducting formal grievance procedures c. Motivation function a. Written communication
d. Information function b. Nonverbal communication
26. Body language, appearance, and use of space c. Oral communication
are examples of: 31. What is an example of a physical barrier? d. Gestural communication
a. Semantic communication a. A noisy environment
b. Written communication b. A lack of empathy 37. Which communication flow occurs from higher
c. Nonverbal communication c. Misinterpretation of symbols authority to lower levels?
d. Verbal communication d. Cultural differences a. Horizontal communication
b. Upward communication
32. Misunderstanding caused by choosing the wrong c. Downward communication
meaning of words is an example of a: d. Circular communication
a. Physical barrier
b. Semantic barrier
c. Personal barrier
 6. In Maslow's hierarchy, which need follows after
38. What step in the communication process involves Quiz #3 security needs are met?
the receiver deciding whether to agree with or act 1. What orientation focuses on employees' personal a. Esteem needs.
on the message? needs and intrinsic importance? b. Physiological needs.
a. Accept a. Employee orientation. c. Self-actualization needs.
b. Transmit b. Task orientation. d. Social needs.
c. Decode c. Negative leadership.
d. Provide feedback d. Conceptual orientation. 7. What is job rotation primarily used for? *
a. Increasing financial rewards.
39. Nonverbal communication uses the following 2. When a leader encourages subordinates to share b. Providing honest explanations of job
except: in decision-making, what * style is being used? roles.
a. Space and time a. Autocratic leadership. c. Reducing dissatisfaction from repetitive
b. Words and sentences b. Participative leadership. tasks.
c. Clothing and appearance c. Negative leadership. d. Combining specialized tasks into a
d. Gestures and posture d. Task-oriented leadership. single job.

40. What type of barrier is caused by emotions or 3. What is a key element of personal drive in 8. Why is the desire to lead critical for leadership? *
personal values? leadership? * a. It ensures compliance with
a. Semantic barrier a. Avoiding risks. organizational rules.
b. Physical barrier b. Accepting responsibility. b. It determines whether a qualified person
c. Personal barrier c. Following set procedures strictly. will assume leadership roles.
d. Organizational barrier d. Delegating all tasks. c. It simplifies task assignments.
d. It guarantees team efficiency.
4. How is leadership defined in the context of
management? 9. Who typically assumes the role of a leader in an
a. A process of controlling others to meet organization? *
deadlines. a. Only the CEO.
b. Influencing and supporting others to b. Any person or group managing others.
achieve objectives. c. External consultants.
c. Developing policies and procedures for d. Team members without responsibilities.
organizational goals.
d. Enforcing compliance with 10. What type of power does a manager possess
organizational policies. because of their position in the hierarchy?
a. Expert power.
5. What does flexibility as a leadership trait entail? * b. Reward power.
a. Using one consistent method for task c. Legitimate power.
completion. d. Referent power.
b. Allowing different methods as long as
outputs are achieved.
c. Avoiding changes in plans and policies.
d. Sticking to traditional practices.
11. What type of skill involves seeing how parts fit 17. In Expectancy Theory, what does 'valence' refer 22. Why is analytical ability important for leaders?
together to form a whole? * to? a. It helps identify and address challenges
a. Conceptual skills. a. The likelihood of achieving a goal. that hinder task completion.
b. Human skills. b. The value an individual places on an b. It enhances the emotional connection
c. Technical skills. expected reward. with employees.
d. Analytical skills. c. The process of setting measurable c. It fosters creativity in problem-solving.
goals. d. It ensures compliance with
12. Which component of Goal Setting Theory ensures d. The feedback provided during organizational rules.
goals are challenging yet achievable? performance reviews.
a. Goal content. 23. Which of the following involves changing the job
b. Goal commitment. 18. Which leadership style relies on making decisions rather than the person? *
c. Work behavior. without consulting subordinates? a. Job rotation.
d. Feedback aspects. a. Participative leadership. b. Realistic job previews.
b. Free-rein leadership. c. Limited exposure.
13. Which theory of motivation is based on a c. Autocratic leadership. d. Job enlargement.
hierarchy of needs? * d. Employee-oriented leadership.
a. Goal-setting theory. 24. What is the primary focus of motivation as a
b. Expectancy theory. 19. Which trait describes a leader's ability to combine process? *
c. Herzberg's two-factor theory. experience, data, and preconditions to create a. Activating, sustaining, and directing
d. Maslow's needs hierarchy theory. innovative solutions? behavior towards a goal.
a. Charisma. b. Providing rewards for performance.
14. What is coercive power based on? * b. Creativity. c. Eliminating dissatisfaction in the
a. Providing guidance and expertise. c. Flexibility. workplace.
b. Giving rewards for compliance. d. Analytical ability. d. Fostering teamwork among employees.
c. Using threats or punishment to enforce
compliance. 20. Which of the following needs involves realizing 25. What is a key feature of Herzberg's satisfiers? *
d. Being admired by others. one's full potential? * a. They address hygiene factors like salary.
a. Esteem needs. b. They prevent dissatisfaction in the
15. Financial security is an example of which type of b. Social needs. workplace.
need in Maslow's hierarchy? c. Self-actualization needs. c. They are internal motivators like
a. Physiological needs. d. Security needs. recognition and achievement.
b. Esteem needs. d. They include basic necessities like job
c. Security needs. 21. Which power comes from specialized knowledge security.
d. Social needs. or skills? *
a. Coercive power. 26. Self-managed teams are also known as: *
16. What factor of motivation is associated with a b. Expert power. a. Quality control circles.
person's belief in their ability to perform a task? c. Reward power. b. Task-oriented teams.
a. Needs satisfaction. d. Legitimate power. c. Autonomous work groups.
b. Self-confidence. d. Routine operational teams.
c. Goal setting.
d. External rewards.
27. What does Herzberg's Two-Factor Theory 32. Involving employees in setting goals and solving 37. What type of skill involves understanding work
categorize as dissatisfiers? * problems is an example of: processes, activities, and technology?
a. Motivation factors like achievement and a. Motivation through job design. a. Technical skills.
recognition. b. Motivation through employee b. Human skills.
b. Hygiene factors like company policy and participation. c. Conceptual skills.
salary. c. Motivation through rewards. d. Communication skills.
c. Intrinsic rewards for employees. d. Motivation through job enrichment.
d. Social needs of employees. 33. A charismatic leader most likely has what effect 38. Which trait is most associated with a willingness
on followers? * to accept responsibility? *
28. Which stage of motivation involves maintaining a. They comply out of fear. a. Analytical ability.
effort over time? * b. They follow due to personal admiration. b. Personal drive.
a. Activating. c. They resist due to strict demands. c. Flexibility.
b. Directing. d. They perform tasks mechanically. d. Creativity.
c. Sustaining.
d. Evaluating. 34. Which skill is essential for dealing with people 39. What is the primary objective of job enrichment?
inside and outside the organization? a. Combining multiple tasks into a single
29. Which of the following is NOT a factor influencing a. Conceptual skills. job.
motivation? * b. Technical skills. b. Limiting exposure to repetitive tasks.
a. Willingness to do a job. c. Human skills. c. Making jobs more interesting,
b. Self-confidence in carrying out a task. d. Decision-making skills. challenging, and rewarding.
c. Personal preferences for working hours. d. Providing realistic job previews.
d. Needs satisfaction. 35. Which base of power involves the ability to give
material or psychic rewards? 40. Which type of reward is self-granted and internally
30. A leader admired and followed because others a. Coercive power. experienced?
wish to be associated with them possesses what b. Legitimate power. a. Extrinsic rewards.
type of power? c. Reward power. b. Financial bonuses.
a. Legitimate power. d. Referent power. c. Intrinsic rewards.
b. Referent power. d. Promotions.
c. Expert power. 36. What does leading as a management function
d. Reward power. primarily involve? *
a. Supervising organizational tasks.
31. What is a key goal of quality control circles b. Influencing others to engage in work
(QCC)? * behaviors necessary for organizational
a. Increasing productivity and quality of goals.
output. c. Managing financial resources efficiently.
b. Promoting workplace social activities. d. Ensuring compliance with policies.
c. Establishing strict management control.
d. Reducing employee participation in
decision-making.