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BTF_part_9

The document discusses the role of automation in production, highlighting its benefits in repetitive tasks, particularly in the car industry. It defines procurement as the acquisition of goods and services at optimal cost and outlines key elements such as quantity, quality, price, and lead time. Additionally, it covers human resource management (HRM), detailing its functions, approaches, and the importance of aligning workforce capabilities with business needs.

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0% found this document useful (0 votes)
2 views

BTF_part_9

The document discusses the role of automation in production, highlighting its benefits in repetitive tasks, particularly in the car industry. It defines procurement as the acquisition of goods and services at optimal cost and outlines key elements such as quantity, quality, price, and lead time. Additionally, it covers human resource management (HRM), detailing its functions, approaches, and the importance of aligning workforce capabilities with business needs.

Uploaded by

ngochuongotuon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

2.2.2.

Operations and production


11.3. The effect of technology

Automation can be used to control and monitor the production and delivery
of goods and services.

Example: Robots can take the place of humans in repetitive tasks,


something that the car industry has benefited from for many years.

4/3/2024 41
2.2.3. Procurement
- Procurement: The acquisition of goods and/or services at the best
possible total cost of ownership, in the right quantity and quality, at the
right time, in the right place and form the right source for the direct benefit
or use of the business.

- Elements of procurement mix:


▪ Quantity
▪ Quality
▪ Price
▪ ‘Lead time’

4/3/2024 42
2.2.4. Human resource management (HRM)
2.2.4.1. What is human resource management?

- Human resource management (HRM): ‘The creation, development and


maintenance of an effective workforce, matching the requirements of the
business and responding to the environment. (John Naylor).

4/3/2024 43
2.2.4. Human resource management (HRM)
- HRM functions include:
▪ Personnel planning and control.
▪ Production of job descriptions and person specifications in terms of what is needed
regarding experience, skills and education.
▪ Development of policies for compliance with legal and other employment standards.
▪ Development of training courses.
▪ Designing remuneration packages and drawing up employment contracts
▪ Considering the impact the technology has on people employed by or interacting with the
organisation.
▪ Performance appraisal.
▪ Discipline.
▪ Identifying training needs.
▪ Recruitment and selection.

4/3/2024 44
2.2.4. Human resource management (HRM)
2.2.4.2. Different approaches to HRM

- The hard approach emphasis the resources element of HRM.

- The soft approach emphasis the human element of HRM.

4/3/2024 45

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