2 Developing Marketing Strategies and Plans

Download as pdf or txt
Download as pdf or txt
You are on page 1of 15

2 Developing Marketing Strategies and Plans

Chapter Questions
How does marketing affect customer value? What does a marketing plan include?

Phases of Value Creation and Delivery


Consumers have abundant choices Sell what you can make Make what you can sell: Value creation and delivery process

Choosing the value (MR, STP)


Providing the value (Product, Price, Distribution) Communicating the value (Sales, Ad, Promo)
3

Intels New Brand Identity: Leap Ahead

What value was created by Intel Inside?

Core Business Processes


Market-sensing process (market intel; MR) New-offering realization process (R&D; new prod) Customer acquisition process (STP; new customers) Customer relationship management process
(individual level relationship) payment)

Fulfillment management process (order, shipping,

What is a Marketing Plan?


A marketing plan is the central instrument for directing and coordinating the marketing effort. It operates at a strategic and tactical level.

Levels of a Marketing Plan


Strategic
Target marketing decisions Value proposition Analysis of marketing opportunities

Tactical
Product features Promotion Merchandising Pricing Sales channels Service

Good Mission Statements


Focus on a limited number of goals Stress major policies and values Define major competitive spheres Take a long-term view Short, memorable, meaningful

Google

eBay

We help people trade anything on earth. We will continue to enhance the online trading experiences of allcollectors, dealers, small businesses, unique item seekers, bargain hunters, opportunity sellers, and browsers.

10

Product Orientation vs. Market Orientation


Company
Missouri-Pacific Railroad Xerox Standard Oil

Product
We run a railroad

Market
We are a peopleand-goods mover We improve office productivity We supply energy

We make copying equipment We sell gasoline

Columbia Pictures

We make movies

We entertain people

11

Table 2.2 Major Competitive Spheres


Industry Products Market segments Geographic Retail formats Vertical channels
12

SWOT Analysis
Strengths

Weaknesses

Opportunities

Threats

13

Marketing Plan Contents


Executive summary Table of contents Situation analysis Marketing strategy Financial projections Implementation controls

14

Evaluating a Marketing Plan


Is the plan simple? Is the plan specific? Is the plan realistic? Is the plan complete?

15

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy