Globalization on Communication
Globalization on Communication
CULTURE – A system of thinking and acting that is taught by, and reinforced by, a group of people. Cultural groups
teach their members certain sets of values, with accompanying behaviors and communication preferences
(Stringer & Cassiday, 2009)
CULTURAL UNDERSTANDING – influences our personal preference in communication style and continues to
influence our perception of others throughout our life (Haslett, 1989, in Stringer & Cassiday, 2009)
CROSS-CULTURAL COMMUNICATION – Cross-cultural deals with the comparison of different cultures. In cross-
cultural communication, differences are understood and acknowledged, and can bring about individual change, but
not collective transformations.
Occurs between people who may have different cultural perspectives. This can include the entire range of
differences from nationality to age to different departments within the same organization (Stringer & Cassiday,
2009).
Intercultural communication refers to interaction with people from divers cultures (Jandt, 1998).
MULTICULTURAL SETTINGS – Multicultural refers to a society that contains several cultural or ethnic groups.
People live alongside one another, but each cultural group does not necessarily have engaging with each other.
LOCAL COMMUNICATION – Local communication is being able to communicate with the members of your local
area. It can either be in your local language (mother tongue), or common a common language that you speak
within your town.
GLOBAL COMMUNICATION – Global communication is the term used to describe ways to connect, share, relate
and mobilize across geographic, political, economic, social and cultural divides. It redefines soft and hard power as
well as information power and diplomacy in ways not considered by traditional theories of international relations.
ISSUES
• Generalizations- are the patterns of communication used by most people in any cultural group.
1. Assumption of similarities: This refers to our tendency to think how we behave, and act is the universally
accepted rule of behavior.
2. Language Differences: Problems occur when there is an inability to understand what the other is saying
because different languages are being spoken. Talking the same language itself can sometimes lead to
discrepancies as some words have different meanings in various contexts, countries or cultures
3. Nonverbal Misinterpretation: The way we dress, the way we express ourselves through our body
language, eye contact and gestures also communicates something.
4. Preconceptions and Stereotypes: Stereotypes involves putting people into pre-defined slots based on
our image of how we think they are or should be. It may consist of a set of characteristics that we assume
that all members of a group share.
5. Tendency to evaluate: Humans tend to make sense of the behavior and communication of others by
analyzing them from one’s own cultural point of view without taking into consideration why the other person
is behaving or communicating a certain way
6. High anxiety: Sometimes being confronted with a different cultural perspective will create an anxious state
in an individual who does not know how to act or behave and what is considered to be appropriate (For
example: A Japanese man and an American having a business meeting where both are unsure of the other’s
cultural norms)