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Etiquette encompasses both written and unwritten social rules that vary across cultures and define acceptable behavior in various contexts. It is essential for navigating social and professional situations, with proper etiquette fostering confidence and respect. Various types of etiquette include personal, social, dining, digital, business, and phone etiquette, each with specific guidelines to enhance interactions.

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Thania Gerlaine Laborera Asuncion
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20 views3 pages

Notes

Etiquette encompasses both written and unwritten social rules that vary across cultures and define acceptable behavior in various contexts. It is essential for navigating social and professional situations, with proper etiquette fostering confidence and respect. Various types of etiquette include personal, social, dining, digital, business, and phone etiquette, each with specific guidelines to enhance interactions.

Uploaded by

Thania Gerlaine Laborera Asuncion
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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What is Etiquette?

 More than just table manners; it involves following written and unwritten social rules.

 Varies across cultures, especially between Western and Eastern societies.

 Derived from the French word estiquette meaning "small note," and the Proto-Germanic stikken
meaning "to be stuck."

 Defines behavior acceptable to society in ceremonies, courts, formal events, and daily life.

 Merriam-Webster: “Rules indicating the proper and polite way to behave.”

 First etiquette book was written by Ptahhotep in 2400 B.C.

Importance of Etiquette

 Helps individuals navigate social and professional situations confidently.

 Lack of etiquette can lead to discomfort, embarrassment, or nervousness.

 Proper etiquette is beneficial in job interviews, professional meetings, and social gatherings.

 Emily Post: "Etiquette is the science of living. It embraces everything. It is ethics. It is honor."

Types of Etiquette

A. Personal Etiquette

 Involves personal grooming and hygiene.

B. Social Etiquette

Basic rules of social behavior:

 Say thank you – Show appreciation for kindness.

 Offer compliments – Sincere admiration builds rapport.

 Self-control – Avoid arrogance and loud behavior.

 Speak with caution – Use kind words; avoid gossip and criticism.

 Do not embarrass others – Avoid rude jokes or intrusive questions.

 Active listening – Do not interrupt; show genuine interest.

 Be punctual – Being late is disrespectful.


 Make eye contact – Shows confidence and trustworthiness.

 Stand during introductions – A sign of respect.

 Offer help – Small gestures, like carrying something for someone, are appreciated.

C. Dining Etiquette

 Sit straight, feet on the floor.

 No elbows on the table.

 Use utensils properly; no eating with hands.

 Speak softly and politely.

 Thank the waiter only once or twice.

 Follow dress code for events.

 Men should assist women with seating.

Avoid:

 Placing bags on the table.

 Gesturing with utensils.

 Talking with a full mouth.

 Reaching across the table.

 Playing with cutlery.

D. Digital Etiquette ("Netiquette")

 Treat others as you want to be treated.

 Keep posts/messages positive and truthful.

 Double-check before posting/sending messages.

 Respect privacy – Do not share others’ personal information.

 Avoid digital drama – Words online are permanent.

E. Business Etiquette

 Be polite – Professionalism in all communication.


 Greet others properly – Simple acknowledgments matter.

 Remember names – Use both first and last names correctly.

 Dress appropriately – Follow dress codes in business settings.

 Pay attention to body language – Maintain good posture, eye contact, and a firm handshake.

 Show involvement – Nod, smile, and listen actively.

 Send handwritten notes – A personal touch in professional interactions.

 Be punctual – Late arrivals show disrespect.

 Respect others' space and time.

F. Phone Etiquette

 Smile while talking – A friendly tone is noticeable.

 Give full attention to the caller – Avoid multitasking.

 Greet warmly and introduce yourself – Ensures a professional and polite conversation.

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