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06-PLATFORM-BASICS

Salesforce is a versatile platform that offers more than just CRM capabilities, providing standard functionalities and features for various business processes. Key components include apps, objects, records, and fields, which help organize and manage data effectively. The platform supports both declarative and programmatic development, operates on a multitenant architecture, and facilitates integration through APIs.

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Rohit Mandal
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6 views

06-PLATFORM-BASICS

Salesforce is a versatile platform that offers more than just CRM capabilities, providing standard functionalities and features for various business processes. Key components include apps, objects, records, and fields, which help organize and manage data effectively. The platform supports both declarative and programmatic development, operates on a multitenant architecture, and facilitates integration through APIs.

Uploaded by

Rohit Mandal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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# Salesforce Platform Basics

- Salesforce is more than just a CRM.


- Salesforce comes with a lot of standard functionality, or out-of-the-box products
and features that you can use to run your business. Here are some common things
businesses want to do with Salesforce and the features we give you that support
those activities.

## Reference
- [Salesforce Platform
Basics](https://trailhead.salesforce.com/trails/force_com_admin_beginner/modules/
starting_force_com)

## App
- An app in Salesforce is a set of objects, fields, and other functionality that
supports a business process.
- You can see which app you’re using and switch between apps using the `App
Launcher`.

## Objects
- Objects are tables in the Salesforce database that store a particular kind of
information.
- There are standard objects like Accounts and Contacts and custom objects like the
Property object you see in the graphic.

## Records
- Records are rows in object database tables.
- Records are the actual data associated with an object. Here, the 211 Charles
Street property is a record.

## Fields
- Fields are columns in object database tables.
- Both standard and custom objects have fields. On our Property object, we have
fields like Address and Price.

---

## Declarative Development
- Developing without code.

## Programmatic development
- Develop using things like Lightning components, Apex code, and Visualforce pages

---

## Multitenancy
- Salesforce provides a core set of services to all our customers in the
multitenant cloud. No matter the size of your business, you get access to the same
computing power, data storage, and core features.

## Metadata
- Data about data

## APIs
- Allow different pieces of software to connect to each other and exchange
information.

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