Case Study Template - Part 1 Notes (1)
Case Study Template - Part 1 Notes (1)
Ahmed Alqahtani
Company Overview
Background
General Motors (GM) was established in 1908 by William C. Durant in Flint, Michigan.
Initially, GM functioned as a holding corporation for Buick and rapidly expanded by the
Motors, 2024). By 1911, GM had founded the Chevrolet brand, which rapidly evolved into one
of its principal divisions. The corporation expanded swiftly during the 20th century and
General Motors became a publicly traded entity in 1916, listed on the New York Stock
Exchange (NYSE) (General Motors, 2024). Throughout the decades, the firm expanded
internationally and offered innovations including the automatic transmission and electric starter.
competitiveness and fiscal difficulties culminated in its bankruptcy filing in 2009 amid the global
financial crisis. General Motors exited bankruptcy that year with substantial governmental
support and rebuilt its business. It re-entered the public market via an initial public offering
(IPO) in November 2010 (General Motors, 2024). Currently, GM emphasizes electric vehicles
(EVs) and autonomous driving technology, signifying a significant shift towards a more
Current Market
General Motors Company (GM) functions predominantly within the automotive industry,
focusing on the design, manufacture, and sale of trucks, crossovers, cars, and automotive
financing solutions via GM Financial (General Motors, 2025). General Motors' brands
encompass Chevrolet, GMC, Cadillac, and Buick, alongside a growing portfolio of electric
vehicles (EVs) designed to fulfill its objective of "zero crashes, zero emissions, and zero
traditional combustion engine vehicles, as well as software services such as OnStar and EV
GM operates globally, with significant markets in North America, China, South America,
and additional regions. In 2024, approximately 27.9% of wholesale vehicle sales volume
originated from international markets (General Motors, 2025). General Motors' common stock is
listed on the New York Stock Exchange with the ticker symbol "GM" (General Motors, 2025).
The primary competitors in GM's market are Ford Motor Company, Toyota Motor Corporation,
Tesla, Inc., and Stellantis N.V. (Yahoo Finance, 2025). These competitors provide a combination
of traditional, electric, and hybrid vehicles, thereby intensifying competition as the global
Company Summary
General Motors Company (GM) has developed into a prominent entity in the automotive
sector, offering a variety of vehicles, software-driven services, and financing solutions (General
Motors, 2025). GM maintains a significant presence in North America, China, and various
electrification and connected services highlight its vision for a future characterized by zero
crashes, zero emissions, and zero congestion (General Motors, 2025). The company is listed on
4
the New York Stock Exchange as "GM" and maintains a strong competitive position relative to
major competitors including Ford, Toyota, Tesla, and Stellantis (Yahoo Finance, 2025). This
analysis will now concentrate on a thorough examination of the external and internal factors
affecting GM's operations and strategy, employing established strategic frameworks to elucidate
Strategic Analysis
This strategic analysis offers an overview of the internal and external factors affecting the
performance and strategic direction of General Motors Company (GM) (General Motors, 2025).
This analysis assesses GM's strengths, weaknesses, opportunities, and threats, highlighting key
factors that influence its competitive position in the automotive sector. This analysis will
examine the external environment, encompassing market trends, economic conditions, regulatory
This evaluation employs the SWOT analysis framework. SWOT represents Strengths,
Weaknesses, Opportunities, and Threats, offering a systematic approach to evaluate internal and
external factors affecting an organization (Gürel & Tat, 2017). This strategic analysis employs
the SWOT framework to provide insights into how GM can utilize its capabilities, confront
challenges, and seize emerging opportunities within the dynamic automotive sector.
Strengths
substantial competitive advantage, supported by its proprietary Ultium battery platform and the
conversion of facilities like Factory ZERO into specialized EV production centers (General
which has historically led the EV market, and demonstrates GM's intention to provide a broader
advantage in the North American truck and SUV markets, holding a 16.5% market share, which
positions it marginally ahead of Ford in various categories, including full-size pickup trucks
6
(General Motors, 2025). The dominance in profitable vehicle categories affords GM substantial
cash flow for future investments. Furthermore, GM's progress in software-enabled services, such
as OnStar and the Super Cruise driver-assistance system, distinguishes it from conventional
competitors like Stellantis, which are still in the process of developing similar capabilities
(General Motors, 2025). These innovative services enable GM to improve customer loyalty and
create recurring revenue streams. GM's leadership in electric vehicle technology, robust truck
and SUV portfolio, and innovative digital services confer a significant competitive advantage in
Weaknesses
weaknesses that may affect its future performance. A significant weakness is GM's historical
dependence on sales of internal combustion engine (ICE) vehicles, particularly full-size trucks
and SUVs, which continue to represent the majority of its profits despite the increasing global
transition to electric vehicles (General Motors, 2025). This reliance renders GM susceptible in
contrast to Tesla, which generates all its revenue from electric vehicles and encounters fewer
costs associated with legacy transitions (Lambert, 2024). Another weakness is GM's slow pace in
penetrating international markets beyond North America and China, especially in Europe, where
it maintains a minimal market share after the divestiture of Opel and Vauxhall (General Motors,
2025). In contrast, competitors such as Toyota exhibit robust global diversification, which
mitigates the impact of regional market fluctuations. GM has encountered multiple challenges
concerning its autonomous vehicle initiatives, including expensive settlements and strategic
setbacks within its Cruise subsidiary (General Motors, 2025). The issues highlight concerns
regarding GM's capacity to effectively compete in the rapidly evolving autonomous vehicle
7
Opportunities
stance within the global automotive market. The expansion of the electric vehicle (EV) portfolio
incentives, and stricter emissions regulations (General Motors, 2025). General Motors'
investment in Ultium battery technology and its expanding electric vehicle lineup across various
brands strategically position the company to gain market share from Tesla, particularly in
mainstream segments where Tesla encounters limited competition (Lambert, 2024). The
expansion of GM's software and subscription-based services, including OnStar and the Ultifi
software platform, presents an opportunity for recurring revenue and enhanced customer
retention beyond the initial vehicle sale (General Motors, 2025). Leveraging the growing demand
for connected car services enables GM to enhance its competitive stance against technology-
oriented rivals such as Tesla and new tech companies. GM's strategic emphasis on establishing a
comprehensive EV charging network via collaborations with EVgo and IONNA presents an
Motors, 2025). These initiatives facilitate GM's revenue growth, enhance customer loyalty, and
Threats
One significant threat to General Motors (GM) is the intensifying competition in the
electric vehicle (EV) market. With growing consumer demand for environmentally friendly
8
transportation, GM faces pressure from established players like Tesla, Toyota, and Ford, all of
which are accelerating their EV production. Tesla, in particular, dominates the EV market with
its cutting-edge technology and established brand loyalty. As of 2023, Tesla's market share in the
U.S. EV sector remained over 60%, posing a direct challenge to GM's aspirations of leading in
the EV space (Statista, 2023). GM has committed heavily to transitioning to an all-electric future,
but its current EV offerings are not as widely recognized or technologically advanced as Tesla’s.
Comparatively, Ford has positioned itself competitively with models like the Mustang
Mach-E and the F-150 Lightning, capitalizing on its strong brand identity in the truck market
(Ford, 2023). This gives Ford an edge in both consumer recognition and market penetration,
Strategic Summary
General Motors (GM) has positioned itself as a strong player in the evolving automotive
industry, leveraging significant investments in electric vehicle (EV) technology, including its
proprietary Ultium battery platform and specialized EV production centers (General Motors,
2025). This focus on EVs, alongside its leadership in the North American truck and SUV
markets, gives GM a competitive edge in established vehicle categories while enhancing its
stemming from its continued reliance on internal combustion engine (ICE) vehicles for revenue
generation and its limited international presence outside North America and China (General
Motors, 2025). Furthermore, the rapid technological advancements in autonomous vehicles and
EVs present formidable competition from Tesla, Ford, and Toyota, all of which have accelerated
(General Motors, 2025). However, these opportunities are tempered by significant threats from
market share (Statista, 2023), and Ford, whose strong brand identity in trucks and EVs makes
GM’s transition to an all-electric future more competitive (Ford, 2023). GM’s overall position is
shaped by its balance of strong capabilities in traditional markets and its ongoing effort to
References
https://www.gm.com/company/about-gm/history
General Motors. (2025). Form 10-K for the fiscal year ended December 31, 2024. U.S. Securities
https://www.sec.gov/Archives/edgar/data/1467858/000146785825000032/0001467858-25-
000032-index.htm
Yahoo Finance. (2025). General Motors Company (GM) competitors. Retrieved April 28, 2025,
from https://finance.yahoo.com/quote/GM/competitors
Gürel, E., & Tat, M. (2017). SWOT analysis: A theoretical review. The Journal of International
Lambert, F. (2024, November 14). Tesla’s EV dominance faces growing pressure from legacy
Statista. (2023). Electric vehicle market share in the United States. https://www.statista.com