Sankar Dash Resume 3rd May
Sankar Dash Resume 3rd May
PROFESSIONAL SUMMARY
Analytical and process-oriented professional with 1.3 years of experience in banking operations,
now transitioning into data analytics. Skilled in SQL, Excel, Python, and Power BI, with hands-
on experience in data cleaning, reporting, and dashboard creation. Strong foundation in
compliance, reconciliation, and process improvement with a keen eye for accuracy and efficiency.
Eager to contribute to data-driven and operational excellence by delivering insights that enhance
performance, support decision-making, and streamline workflows.
EXPERIENCE:
Associate Operations Manager, IDFC First Bank
(June 2022 – September 2023)
Key Responsibilities:
Managed collections and monitored overdue accounts, analysing payment trends to
ensure timely recoveries and improve receivables.
Verified KYC documents and application forms per RBI guidelines, ensuring
compliance through data validation and documentation review.
Resolved financial queries and disputes via email/phone, using transaction records and
data logs for quick issue resolution.
Conducted root-cause analysis of billing discrepancies, collaborating with teams to
identify patterns and recommend process improvements.
Generated daily MIS reports and dashboards using Excel (PivotTables, VLOOKUP) to
track collections and KPIs, driving data-based decisions.
Supported audits and compliance by maintaining accurate records and validating
transaction data to meet internal and regulatory standards.
Collaborated with vendors and departments to streamline legal, technical, and
compliance documentation, improving process efficiency.
Key Achievements:
Developed a Daily Dashboard to improve reporting transparency, enabling faster
decision-making and enhancing customer engagement.
Achieved 98% compliance with internal SLAs for document processing and customer
service, ensuring timely and accurate service delivery.
Ensured 100% adherence to RBI KYC guidelines, preventing any regulatory penalties
through meticulous process monitoring and validation.
Streamlined vendor coordination, reducing payment processing time by 25%, enhancing
operational efficiency and timely financial transactions.
Supported risk assessment efforts, identifying areas for improvement that boosted
overall operational efficiency.
Projects:
Uber Data Analysis (MS EXCEL)
Analysed ride data from CSV format using Excel to identify travel patterns,
categorize trip purposes, and calculate mileage insights across locations.
Created PivotTables, charts, and slicers to summarize trip frequency by purpose,
miles traveled, and time of day for operational decision-making.
Cleaned and transformed raw data for dashboard creation, improving data visibility
and report accuracy.
EDUCATION:
MBA, Marketing & Operations (76%)
April 2022
Birla School of Management, Birla Global University, Bhubaneswar
B.S.C, Computer Science (68.45%)
April 2019
S.C.S Autonomous College, Puri under Utkal University, Bhubaneswar
SKILLS:
Languages – SQL (Basic to Intermediate), Python (Basic)
Tools - TCS BaNCS, MS Excel (Advanced), MS SQL Server, Power BI, MS Office Suite, SFDC
CRM
Libraries – Pandas, Matplotlib, NumPy
Core Skills - Process Optimization, SLA & Compliance Management, Data Entry &
Validation, MIS Reporting, Excel Dashboards
Soft Skills - Analytical Thinking, Process Orientation, Communication Skills,
Collaboration, Problem Solving, Time Management, Quick Learning
CERTIFICATIONS
Advanced MS Excel - Cloudy ML
SQL - Cloudy ML
Python - Cloudy ML
Power BI - Cloudy ML
SAP ERP – Self Learning from Youtube
Management Trainee Induction Program on Banking & Financial Compliance -
Manipal Academy of BFSI