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Housekeeping

Prachi Anil Palekar is a dedicated professional with a strong work ethic and experience in customer relations, talent management, and accounting. She has held roles at SMVV Edutech Advisory, Kamaxi Overseas Consultants, and Aspolite Engineer’s, where she developed skills in communication, organization, and customer service. Prachi holds a Bachelor of Commerce degree and is proficient in various technical tools, including Tally ERP 9 and Microsoft Office.

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0% found this document useful (0 votes)
12 views

Housekeeping

Prachi Anil Palekar is a dedicated professional with a strong work ethic and experience in customer relations, talent management, and accounting. She has held roles at SMVV Edutech Advisory, Kamaxi Overseas Consultants, and Aspolite Engineer’s, where she developed skills in communication, organization, and customer service. Prachi holds a Bachelor of Commerce degree and is proficient in various technical tools, including Tally ERP 9 and Microsoft Office.

Uploaded by

daulatraosir
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PRACHI ANIL PALEKAR

OBJECTIVE
I am a driven and committed individual, prioritizing my career goals and dedicated to
delivering excellence in every task. With a strong foundation in honesty and
CONTACT responsibility, I uphold the highest work ethics. I leverage my skills and knowledge
+91 9834846163 effectively to accomplish assigned tasks promptly, aiming for optimal results that
contribute to the continuous growth and success of the company
prachipalekar18@gmail.com
Vasco Goa, India
EXPERIENCE
EDUCATION SMVV Edutech Advisory Pvt Ltd (July 2024- till date)
Secondary School Certificate Customer Relation Executive
Goa Board in the year 2015 Manage customer interactions through multiple channels (phone,
email, chat, etc.
Higher Secondary School Understand customer needs, preferences, and recommend
Certificate suitable properties.
Goa Board in the year 2017 Provide personalized solutions, support, and guidance during site
visits.
Bachelor of Commerce Resolve customer complaints and issues promptly and
Goa University 2020 professionally.
Identify upsell and cross-sell opportunities through newspaper
advertisements and other channels.
Communicate product/service information and updates to
SKILLS
customers.

● Communication Skills Collaborate with internal teams (sales, marketing, product) to


enhance customer experience and achieve business goals.
● Interpersonal Skills
Analyze customer feedback with the digital marketing team and
● Organization Skills
suggest data-driven improvements.
● Adaptability Stay up-to-date with industry trends, competitor activity, and
● Multitasking market analysis.
Maintain accurate and up-to-date customer records and data.
● Time Management

● Work Ethics
Kamaxi Overseas Consultants (Nov 2022 - March 2024)
● Customer Service Talent Executive
Provided direct feedback to management regarding account
activities and customer complaints
Recorded and organized all phone, email and text.
Effectively managed a broad range of responsibilities.
Updating and safe keeping of confidential documents,
maintain the security of office records and files.
Assist account department and issue payment for suppliers,
follow up with customer payment and prepare monthly sales
report.
Answering Emails & Documentation check.
Aspolite Engineer’s (India) Pvt Ltd (July 2020 - September 2022)
Account Assistant

Office Administration: of Documentation and file management.


Performing basic bookkeeping for the company and processing
bills
Preparing salary for the Employees.
Updating Employees information into Provident Fund and ESIC.
Uploading Provident Fund and ESIC of the Employees.
Prepare Letters and drafts mails.
Working with spreadsheets, sales and purchase ledgers and
journals.
Preparing Purchase Orders for suppliers.
Bank Reconciliation.
Ensuring Payments, amounts and records are correct.
Recording and filing cash transactions.
Updating Paper works, maintaining documents and word
processing.
Maintaining office equipment as needed.

TECHNICAL SKILLS

Practical Banking
Tally ERP 9
Microsoft Word
Microsoft Excel
Google Sheets

LANGUAGE PERSONAL DETAILS

English Date of Birth: 19-09-1999


Hindi Gender: Female
Marathi Nationality: Indian
Konkani

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