Housekeeping
Housekeeping
OBJECTIVE
I am a driven and committed individual, prioritizing my career goals and dedicated to
delivering excellence in every task. With a strong foundation in honesty and
CONTACT responsibility, I uphold the highest work ethics. I leverage my skills and knowledge
+91 9834846163 effectively to accomplish assigned tasks promptly, aiming for optimal results that
contribute to the continuous growth and success of the company
prachipalekar18@gmail.com
Vasco Goa, India
EXPERIENCE
EDUCATION SMVV Edutech Advisory Pvt Ltd (July 2024- till date)
Secondary School Certificate Customer Relation Executive
Goa Board in the year 2015 Manage customer interactions through multiple channels (phone,
email, chat, etc.
Higher Secondary School Understand customer needs, preferences, and recommend
Certificate suitable properties.
Goa Board in the year 2017 Provide personalized solutions, support, and guidance during site
visits.
Bachelor of Commerce Resolve customer complaints and issues promptly and
Goa University 2020 professionally.
Identify upsell and cross-sell opportunities through newspaper
advertisements and other channels.
Communicate product/service information and updates to
SKILLS
customers.
● Work Ethics
Kamaxi Overseas Consultants (Nov 2022 - March 2024)
● Customer Service Talent Executive
Provided direct feedback to management regarding account
activities and customer complaints
Recorded and organized all phone, email and text.
Effectively managed a broad range of responsibilities.
Updating and safe keeping of confidential documents,
maintain the security of office records and files.
Assist account department and issue payment for suppliers,
follow up with customer payment and prepare monthly sales
report.
Answering Emails & Documentation check.
Aspolite Engineer’s (India) Pvt Ltd (July 2020 - September 2022)
Account Assistant
TECHNICAL SKILLS
Practical Banking
Tally ERP 9
Microsoft Word
Microsoft Excel
Google Sheets