Lecture Note
Lecture Note
CHAPTER ONE
RESEARCH METHODS: AN INTRODUCTION
Introduction
Research is most frequently used terminology in different academic and business institutions.
Research as conscious and creative human activity involves discovering and learning new things.
Where there is a problem there is always a research. It is an essential tool for understanding the
events and structures of the social world. Research can mean different things to different people.
People have defined research differently according to their perception. Research is a means by
which you will be able to acquire knowledge.
Different authors in many ways have defined the word research. Research can be defined as “a
careful study to discover correct information” or “a way of collecting information to facilitate
problem solving”. In most simple words, it is “search and search again”.
The term „Research‟ consists of two words: „Re‟ and „Search
„Re‟ Means again and again
„Search‟ means to find out something,
The research is a process of which a person observes the phenomena again and again and collects
the data and on the basis of data he/she draws some conclusions.
Research: is oriented towards the discovery of relationship that exists among phenomena of the
world in which we live. The fundamental assumption is that invariant relationship exists between
certain antecedents and certain consequents so that under a specific set of conditions a certain
consequents can be expected to follow the introduction of a given antecedent.
Research commonly refers to a search for knowledge. Some people consider research as a
movement from known to unknown. It is indeed a voyage of knowledge. For some people on
the other hand research implies an art of scientific investigation to the state of nature or
phenomenon. Authors are increasingly adding new names and definition for different kinds of
important process for advancing knowledge for promoting progress and to enable people to
relate more effectively to his/her environment to accomplish his purpose and to resolve his
conflicts. Although it is not the only way, it is one of the more effective ways of solving
scientific problems.
To be brief, business research is any type of research to identify investment opportunities or start
of a business or subsequent improvement.
In startup, we need to know our target customers and market competition. We need to provide
information for attracting potential investors. Research is a must for analyzing strengths and
weaknesses of a company, what customers demand or what the business is offering. A company
can focus to serve customers better or gain over competitors or merely on its survival.
Research is a wide field and has many branches like agricultural research, medical research,
educational research and physiological research.
Likewise, business research is an important sub-sector of research and encompasses: market
research, financial research, operation research, human resource research, and others business
function.
Business research is the application of the scientific method in searching for the truth about
business phenomena. These activities include defining business opportunities and problems,
generating and evaluating alternative courses of action, and monitoring employee and
organizational performance. Business research is more than conducting surveys. This process
includes idea and theory development, problem definition, searching for and collecting
information, analyzing data, and communicating the findings and their implications.
A business manager faces problem, big or small, on daily basis which should be solved by
taking a right decision. Business research is systematic or a step-by-step approach. It can help the
manager to identify and solve small problems, discriminate good research from a bad one by
studying its scope, methodology, check and balance to ensure authenticity. Sound knowledge of
research would also enable a manager to assume calculated risks rather than total risk while
deciding about a change in procedure or location. A manager participates in all types of decisions
whether strategic, tactical or technical. Once again research would help make a better decision
and at the same time contain the losses to a minimum level should the decision backfires.
An organization can develop a business research department where skilled administrative and
technical personnel can be appointed for a full time research career. Finally, the research job can
be out-sourced to consultant and researchers.
Research is not a trouble free duty rather it is time consuming, tiresome and expensive
undertaking. Despite these all difficulties many people especially in academic institute would
like to carry out research at least once in their life.
The possible motives for doing research can be either one or a combination of the following.
1) Desire to get degree with its consequential benefit. The graduate and postgraduate students
are required to carry out research project as a partial fulfillment to obtain their master and Ph D.
degree. Research is therefore, prerequisite to complete their study.
2) Desire to get respect and promotion (to own respect in society) in academic and research
institutions publication is crucial for promotion and academic rank. “Publish or perish” is a
phrase commonly used in experienced and well established academic institutes. This implies and
individual should carry out a research activity and publish his findings in scientific or
international journal in order to get respect and academic rank. If not the individual will “perish”
meaning no proportion or academic rank and hence no respect is possible for that individual in
the academic environment.
3) Desire to face a challenge in solving the unsolved problem. Concern over a particular
problem initiates a researcher.
4) Desire to get intellectual joy of doing some creative work. Research will give the
opportunity to get intellectual joy of doing some creative work. Participation in some creative
activity will give some professional personal satisfaction.
5) Directive of government. Government sometimes gives directives to its employees to carry
out a particular study and investigation for better decision making ground. Ideally and policy
before implementation requires detail study and analysis of its impact on different parts of the
society.
6) Employment condition. Some employers set as criteria at least one publication in
international journal.
Like its definition research has been classified differently. Generally research can be classified
on the basis of the following traits.
1. On the basis of the outcome of the research: Whether the research tries to solve a particular
problem or makes a general contribution to the knowledge, research can be:
A. Fundamental Research
This form of business research is where the motive is to generate a body of knowledge by
developing an understanding on how certain problems that occur in the organizations could be
solved. There is a definite possibility that organizations might transfer the learning from the
research to the workplace for problem solving. For instance a research carried out at a university
facility on “Motivating Employees in times Recession with Low Pay” could be a useful piece of
work, and could be applied to practical settings when businesses are facing downturn. Thus
research done primarily to enhance understanding on certain problems that commonly occur in
organizations is called basic, fundamental or pure research.
In general, fundamental research is concerned with the theoretical aspect of science. In other
words it studies the laws of nature, without or regardless of the immediate application of its
findings.
Example:
The relationship between crime and economic status is an example of pure (academic)
research.
Darwin Theory of Evolution
Newton‟s law of Motion
Einstein Theory of Relativity
B. Applied research
A research aimed at finding a solution for an immediate problem facing a society, a group or
industry (business organization). The results of such research would be used by either individuals
or groups of decision makers or event by policy makers. Applied form of business research
originates from real work problems that require timely solutions. For example a product may not
be selling well and the manager might want to find the reasons for this in order to take action or
Example
How would an increase in interest rate affect our profit margin?
In which city would it be most profitable to open a new retail outlet?
3. On the basis of the process of research: That is, on the basis of data used in the research
process research can be:
A. Qualitative research:
Such research is applicable for phenomenon that cannot be expressed in terms of quantity. This
related to quality and kind. Research designed to find out how people feel or what they think
about a particular subject or institution is an example of such research.
B. Quantitative research
Quantitative research is on the other hand is concerned with quantitative phenomenon. It is based
on the measurement of quantity or amount. It is applicable for phenomenon that can be expressed
in term of quantity. A quantitative approach involves collecting and analyzing numerical data
and applying statistical tests. Quantitative research is more objective in nature.
4. On the basis of the environment in which the research is carried out research can be
A. Field research: It is a research carried out in the field. Such research is common in social
science, agricultural science, history and archeology.
B. Laboratory research: It is a research carried out in the laboratory. These are commonly
experimental research. Such researchers are common in medical science, agriculture and in
general in natural sciences.
C. Simulation research: Such research uses models to represent the real world. Simulation is
common in physical science, economics and mathematics.
5. On the basis of the time required to complete the research, research can be
A. One time research: It is a research limited to a single time period
B. Longitudinal research: Such research is also called ongoing research. It is a research carried
out over several time periods.
phenomena. In the scientific method, there are multiple routes to developing ideas. When the
ideas can be stated in researchable terms, we reach the hypothesis stage. The next step involves
testing the hypothesis against empirical evidence (facts from observation or experimentation).
The results either support a hypothesis or do not support a hypothesis. From these results, new
knowledge is generated.
In basic research, testing these prior conceptions or hypotheses and then making inferences and
conclusions about the phenomena leads to the establishment of general laws about the
phenomena. Use of the scientific method in applied research ensures objectivity in gathering
facts and testing creative ideas for alternative business strategies. The essence of research,
whether basic or applied, lies in the scientific method. Thus, the techniques of basic and applied
research differ largely in degree rather than in substance.
There are many problem situations that may give rise to research.
Three sources usually contribute to problem identification.
1) Own experience or the experience of others may be a source of problem supply.
2) Scientific literature. You may read about certain findings and notice that a certain field was
not covered. This could lead to a research problem.
3) Theories could be a third source. Shortcomings in theories could be researched.
2.1 Principal Component of Research Problem Formulation
Research can thus be aimed at clarifying or substantiating an existing theory, at clarifying
contradictory findings, at correcting a faulty methodology, at correcting the inadequate or
unsuitable use of statistical techniques, at reconciling conflicting opinions, or at solving existing
practical problems.
Three principal components to be considered in the formulation of research problem:
i) The originating questions (what one wants to know?)
ii) The rational- theoretical or practical (why one wants to have the questions answered?)
iii) The specifying questions (possible answers to the originating) questions in term of that
satisfy the rationale.)
Helps to effect discrimination between scientifically good and scientifically trivial questions.
iii) Specifying Questions
Culminate the process of formulating a research problem
Involve the breaking down of originating question in to several specifying questions related to
particular aspects and their consequences.
2.2. Techniques or Approaches to Problem Definition
Research originates from a need that arises. A clear distinction between the PROBLEM and the
PURPOSE should be made. The problem is the aspect the researcher worries about, thinks
about, and wants to find a solution for. The purpose is to solve the problem, i.e. find answers to
the question(s). If there is no clear problem formulation, the purpose and methods are
meaningless.
5. The importance of subject, the qualification and the training of a researcher, the costs
involved, and the time factor are few other criteria
6. The selection of a problem must be preceded by a preliminary study
Research problems can be both abstract and of applied interest. These may also be selected from
those areas which have not been explored so far. Such area may be theoretical or empirical in
nature. For example, conducting research to find out a medicine that cures HIV/AIDS.
5. Discussions with other people.
Sometimes the researcher while discussing the interest with some other people may come across
a problem that can be researched by the investigator. The problem may relate to any source as
discussed above. For example, discussion with officials, discussion with coworkers, and friends
can enable to come up with research problem. In the same way reading assignments in text
books, special assignments, research reports and term papers may also suggest some additional
areas of needed research.
2.3. Components of Research Problem
The problem is consists of the following components
1. The decision maker (which can be individual, organization, etc..,) who has some difficulties or
problem.
2. There must be some objectives (goals) to be attained at. If one wants nothing then, cannot
have a problem. The objective of the decision maker provides motivation to solve the problem.
3. There must alternative courses of action for obtaining the objective(s) one wishes to attain.
If individual has no choice of alternative, he cannot have a problem.
4. There must remain some doubt in the mind of a researcher with regards to the selection of
alternatives.
5. There must be some environment(s) to which they difficulty pertains.
Thus, a researcher problem is one which requires a researcher to find out the best solution for the
given problems
2.3.1Criteria of a Good Research Problem
Factors to be taken in to account in the choice of research problem are both external and
personal. External criteria involve such issues as newness and significance for the area,
availability of data and method and administrative and institutional cooperation personal criteria
include such consideration as interest, training, cost and time.
The following are more detailed list of criteria for the choice of research problem.
1. Novelty: It should be sufficiently original so that it does not involve objectionable duplication.
Ignorance of prior studies may lead a student to spend time a problem already investigated. The
study should also employ the most recent data. Although originality is an important
consideration, there is also a constant need for verification of the findings of the previous
investigations, using newer and better devices and procedures. There is also a need for the testing
of former findings under changed conditions.
2. Interesting: The problem should be interesting for the investigator him/herself. If he/she is
not interested in to, he/she will be able to face and overcome the obstacles which come at every
step in research. His interest should be purely intellectual and should not be there only for a
reward, material benefit, advancement in position, increased authority, etc.
3. Importance: If it is not worthwhile, it adds to neither knowledge nor lead to any
improvements in the current practices, it would be in vain set up as a discipline and to previous
research findings in any way.
4. Immediate Application: The investigator should ask him/her self-question, “will my research
help in solving an urgent problem”
5. Feasibility or Amenability: The suitability of the problem for a particular research worker is
the matter of its feasibility. The investigator should be able to carry it to a successful conclusion.
He should possess the required competence, knowledge and understanding. He should be skillful
enough to develop, administer, and interpret the necessary data – gathering devices and
procedures etc.
Feasibility issue of research includes the following:
Availability of data
Availability of cooperation
Availability of guidance
Availability of other facilities
Experience and creativity,
Coverage and confidence
2.3.2. Common Errors in Formulating Research Problem.
i) Naming a broad field: To choose the broad area of study instead of specific problem makes
no justification.
ii) Narrowing or localizing a topic: The problem should not be narrowed to such an extent that
it becomes too small and insignificant from research point or view.
iii) Lock of Precisions in the instrument: If the tools, tests, or devices, which are proposed to
be used in data collection and analysis, are no precise enough; they may result in another
constant error.
Examples of hypothesis:
An increase in sales person‟s effort will increase the sales of a product
Business faculty students purchase more than the education students
Females are more loyal than males in repayment of loan
Role of hypothesis
In research, a hypothesis serves important functions:
It guides the direction of the study
It identifies facts that are relevant and those that are not
It suggest which form of research design is likely to be most appropriate
It provides a framework for organizing the conclusions that result
Characteristics of Hypothesis
A good hypothesis must possess the following characteristics
Hypothesis should/must be:
RESEARCH PROPOSAL
That is, it provides and inventory of what must be done and which materials have to be collected
as a preliminary step.
Generally, the acceptability of results is judged exclusively in terms of the adequacy of the
methods employed in recording, analyzing and interpreting the data in the planned study.
3. Proposal also functions as a contract. A completed proposal approved for execution and
signed by all members of the sponsoring committee, constitute a bond of agreement between the
researcher and that committee
An approved grant proposal results in a contract between the investigator (and often the
university) and funding sources.
Proposal for thesis and dissertation should be in final form prior to the collection of data.
Once document is approved in final form, neither the student nor the sponsoring faculty
members should be free to alter the fundamental terms of the contract by unilateral decision.
! The general purpose for writing proposals includes:
1. To present the problem that will be researched and to show its importance
2. To discuss the research efforts of others who have worked on related problems
3. To identify the data that are necessary for solving the problem and how these data will be
gathered, treated, and interpreted.
10) If the topic selected has been done too many times before-indicates a lack in background
research
2. Title: The title is one of the most important parts of a proposal. The title, which reflects the
research under consideration, must be chosen based on the criteria the relevance it has, the
feasibility of undertaking the study, the applicability of the research result, and the cost
effectiveness.
The title should be:
As explicit as possible and transparent
Clear and short
Capture and reflect the content of the proposal.
Enable the readers to understand the concepts of the study
Try to get the title down to one line or two maximum
3. Abstract (Optional in Proposal)
Is summary, which reflects the whole content of the proposal (most of the time less than 300
words).Abstract should be concise, informative and should provide brief information about the
whole problem to be investigated? An abstract is known by different names like executive
summary, synopsis, and epitome. It gives executives the chance to grasp the essentials of the
proposal without having to read the details.
The abstract of a proposal should contain the following points
Title or topic of the research
Statement of the problem and objective/s
Methodology of investigation
Expected result (tentative only if a researcher starts with a formulated hypothesis)
4. Introduction
This section in research proposal should give the general background of the study and the need
for undertaking the study. It reviews the previous work to reveal what is known of the subject.
If the researcher finds this section to be very vast he/she can add (split this section) a section
(heading) called “rationale” and or the problem statement.
6. Objective
In this section, the proposal can indicate what is expected to occur and why, suggest the variables
that determine a relationship, or provide an explanation for a phenomenon to that has been
observed, which strengthens the proposal and research agenda.
7. Literature review
Literature review means locating literature in a variety of sources reading it carefully and
thoroughly organizing it in to these along with the line of investigation. Types of reviewed
literature can be
Theoretical works
Methodological review
Original findings and reviews of them
It is not necessary to have a separate heading for the review of literature in a proposal. In many
respects it is more useful to show that such a review has been made by citing useful literature in
problem statement (introductory part), objective, methodology and where ever this information
has been helpful in developing the research proposal.
The researcher may decide to have a separate heading for review literature when the wants to
develop theoretical frameworks reviewed from different sources, detailed explanation and
extensive references of the research outcomes related o the proposed study.
will be included (relevant time period) should also be specified. Detailed techniques of sampling,
data collection and method of analysis would be left to the next sub section. This is important
particularly when a researcher plans to collect primary data to test the basic hypothesis.
9. Budget of time
A time table explaining how the researcher expects to carry out his project and when each of the
important phases will be completed is helpful to both the researcher and the reviewer. It is a plan
in terms of numbers of weeks or months and expected completion dates. Commonly researcher
presents it in a table form.
The length of time required for postgraduate study (Doctoral study) is determined by the budget
of the time presented by students. Thus researcher should be realist in budgeting his time.
Each reference to a periodical publication must include in order, the name (s) of the
author(s) the year of publication, the full title of the article, the publication in which it
appears, and the volume and inclusive page number
Reference to a book must give the author or authors‟ name(s) , the year, the title the
edition, if other than the first; the publisher, the city of publication, and the number of the
volume (if two or more).
Example of some of the common types of literature citation (J. Hussey AND Hussey, 1997)
i. Citation: Citation under the Harvard system:
In an investigation conducted in large factories, Gibbs (1993) reported that absenteeism was
higher on the night shift than the day.
Citing more than one authors
A number of research studies have been conducted in to the effect of the recession on small
business (smith, 1984: Anderson, 1990; Jones, 1995)
Unpublished references are not usually found or catalogued in libraries. And such unpublished
reference should be placed in the body of the text, not in the reference list.
Use parenthesis to enclose the complete name of the author, the year (if available) and
appropriate title, location, or other information needed to establish the authenticity of the
reference or help the reader locate it.
For Example
“…………………” (David Lee, Cornell University, 1995 personal Communication)
“ ………………” (Yilma Kebede, LAR, 1984 unpublished data)
It is also possible to use numbered footnote and will be referred to by using the number as a
superscript at the proper position.
12. Appendix (Annex)
It is not mandatory to have this section. If the researcher thinks that having this section will
increase the quality of the research proposal he/she is free to do so. Information types provided
in this section are those additional details, which are difficult to accommodate within the
standard headings
Stuffs (materials) to be included in appendix:
Detail Questionnaires and interview schedules
Detailed experimental design (in experimental research)
Detailed statistical procedures
Samples of research materials (chemical and some biological materials if used)
Survey and other geographic maps