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This document provides troubleshooting steps for installing the Gerber USB-Parallel Driver on Windows 10 systems, addressing issues such as the driver not installing correctly or being overwritten by Windows updates. It outlines a detailed solution involving the removal of conflicting Windows drivers and the proper installation of the GSPWinUSB driver. The instructions require administrative access and include specific command-line steps to ensure successful installation and communication with the GerberEdge 1/2 device.

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mamooncito
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14 views2 pages

5101

This document provides troubleshooting steps for installing the Gerber USB-Parallel Driver on Windows 10 systems, addressing issues such as the driver not installing correctly or being overwritten by Windows updates. It outlines a detailed solution involving the removal of conflicting Windows drivers and the proper installation of the GSPWinUSB driver. The instructions require administrative access and include specific command-line steps to ensure successful installation and communication with the GerberEdge 1/2 device.

Uploaded by

mamooncito
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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TITLE: Unable to install the Gerber USB-Parallel Driver on a Win10

system or it installs as an LPT port


Category: OMEGA, GERBER EDGE

Document Number: 5101

Supplied by: Gerber Service

Last Modified: March 3, 2016

Summary: This document addresses trouble outputting to the GerberEdge ½ on Win 8/10
systems

ISSUE:
1. The GspWinUSB driver can’t be installed for the Gerber USB – Parallel cable on some Win 10
systems
2. The USB-parallel cable installs as an LPT port
3. The GSPWinUSB driver is over written after a Win8/10 update resulting communication errors
to the GerberEdge 1/2
CAUSE:
1. The USB-parallel cable was connected to a USB port prior to the driver being installed resulting
in Windows installing its own driver
2. A Windows 10 update overwrote the Gerber USB – parallel driver

SOLUTION: The following process must be followed to remove the Windows driver and install the
GSPWinUSB driver
YOU MUST BE LOGGED IN AS AN ADMINISTRATOR
 STEP 1:
• Turn off ALL background tasks, including Antivirus software, Gerber Applications, and
anything else running
• Unplug the USB –parallel cable from both the PC and from the GerberEdge
• Click START | ALL Apps | Windows System
• Right-Click Command prompt and click ‘Run as Administrator’
• At the Dos prompt (c:\ ) type pnputil –e |more (Scrolls the drivers list a page at a time)
• Find the ASIX ELECTRONICS CORP driver and make note of its oem number ie:oem1.inf
oem2.inf
• Press ENTER to the end of the list

Page 1 of 2
• To delete the oem files From the c:\prompt Type:
pnputil –f –d oem1.inf [ENTER} (you should see pkg deleted successfully – if not, check the
oem number and spelling)
pnputil –f –d oem2.inf [ENTER} (you should see pkg deleted successfully – if not, check the
oem number and spelling)
This removes the Windows driver
 STEP 2
• Delete mosuport.sys file from the following folder
C:\Windows\System32\drivers
 STEP 3
To install the Gerber WinUSB driver, put the OMEGA DVD in the dvd drive
• Unplug the Gerber USB-Parallel cable from the GerberEdge (if you haven’t already done so
previously)
• From the C:\ prompt Type
pnputil –I –a D:\UsbInterfaceCables\UsbToParallel\Drivers\GspWinUsb.inf (where D is
the DVD drive)
Click yes when asked Would you Like to Install?
• After the driver is successfully installed TYPE EXIT
• Reboot the PC
 STEP 4
• Plug the USB – Parallel Cable to a USB port REMINDER: PLUG IN ONLY THE USB END
TO THE PC, DO NOT PLUG THE CABLE IN THE GerberEDGE end at this time
(if prompted for a driver, navigate to the USB Drivers folder on the DVD. Do NOT select let
windows find the driver)
• Open GSPTray and Install a GerberEdge (1/2) on a USB port
• Run GQmgr.exe (START | PROGRAMS | OMEGA | GQMgr.exe)
• Right-Click the Gerber Edge USB
Click PROPERTIES
Click the LIST Button
Under connected devices, Select GSPWinUSB Click OKAY and then preference
• (Note – if the GSPWinUSB driver isn’t in the connected list, check for a compound driver in
device manger. Right-click, update driver and point to the DRIVERS folder on the OMEGA 5.0
or higher DVD)
• REBOOT THE PC
• Turn on the GerberEdge and connect the USB-parallel cable to the GerberEdge
• You’re ready to output

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