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Ch 1 & 2 Questions

The document provides an overview of logistics, including types of economic utility, the role of logistics in customer service, and the impact of information technology on logistics management. It covers various concepts such as humanitarian logistics, inventory management, and the importance of effective information systems in supply chain management. Additionally, it discusses the benefits of technology like bar-code scanners and cloud computing in enhancing logistics efficiency.

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3 views

Ch 1 & 2 Questions

The document provides an overview of logistics, including types of economic utility, the role of logistics in customer service, and the impact of information technology on logistics management. It covers various concepts such as humanitarian logistics, inventory management, and the importance of effective information systems in supply chain management. Additionally, it discusses the benefits of technology like bar-code scanners and cloud computing in enhancing logistics efficiency.

Uploaded by

gtamayito
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Group #1

Daniela Gonzalez Rubio, Adriana Mora, Karla Moreira, Gianni Tamayo, Hernan
Ordoñez

Chapter 1: An overview of logistics

1. The four general types of economic utility are:


a. Possession, form, time, and place.
b. Possession, form, place and logistics.
c. Possession, place, investments and sales.

2. _______refers to the value or usefulness that comes from a customer being


able to take possession of a product.
a. Form utility
b. Possession utility
c. Time utility
d. Sales utility

3. Humanitarian logistics represents an emerging application of logistics for


profit situations.
a.True
b. False

4. Which of the following is not a reason for the increased importance of


logistics?
a. growing power of manufacturers
b. reduction in economic regulation
c. globalization of trade
d. technological advances
e. all of the above are reasons

5. Logistics clearly contributes to ___________ and ___________ utility.


a. time; place
b. form; time
c. place; form
d. none of the above
6.Humanitarian logistics represents an emerging application of logistics for profit
situations.
a.True
b. False
7.All of the following are types of economic utility except:
a. time.
b. production.
c. place.
d. Possession.

8.Every customer getting the same type and level of logistics service refers to
___________.
a. tailored logistics
b. mass logistics
c. effectiveness
d. efficiency

9. Which of the following is not a reason for the increased importance of


logistics?
a. growing power of manufacturers
b. reduction in economic regulation
c. globalization of trade
d. technological advances

10.The ___________ concept suggests that the customer desires a product


offering that is highly tailored to the customer’s exact preferences.
a. market demassification
b. relationship marketing
c. customized customer
d. niche marketing

11. Logistics managers use the partial cost approach to coordinate materials
management and physical distribution in a cost-efficient manner
a.True
b. False

12. Stocks of goods that are maintained for a variety of purposes, such as for
resale to others, as well as to support manufacturing or assembling processes.
a. Inventory Management
b. Order Management
c. International Logistics
d. Demand Forecasting
13. Which of the following is NOT an activity in the logistical channel
a. Customer services
b. Procurement
c. Packaging
d. Branding
14. Sorting out is sorting a homogeneous supply of products into stocks that are
heterogeneous.
a.True
b. False
15. The removal of intermediaries between producer and consumer—called
disintermediation
a.True
b. False
16. ______ groups of customers with similar logistical needs & wants are
provided w/logistics service appropriate to these needs & wants.
a. Logistics
b. Mass logistics
c. Tailored logistics
d. Humanitarian logistics
17. What concept refers to "how well company resources are used to achieve
what a company promises it can do?
e. Efficiency
f. Effectiveness
g. Production
h. Possession
18. In what did occur the widespread reductions in economic regulation of US
transportation carriers
a. 1960-1970
b. 1970-1980
c. 1980-1990
d. 1990-2000
19. What percent of US adult women are currently in the workforce?
a. 50
b. 60
c. 70
d. 80
20. What type of approach do the Logistics managers use to coordinate materials
management and physical distribution in a cost-efficient manner?
e. Financial cost
f. Physical distribution
g. Big-box retailer
h. Total cost
21. Use of the total cost approach requires an understanding of_____________
e. Partial cost
f. Cost tradeoffs
g. Cost Efficient
h. Individual cost
22.The negotiations channel covers movement of the title to the goods, and the
goods themselves might not be physically present or even exist.
a.True
b. False
23. Assorting is building up assortments of goods for resale, usually to retail
customers.
a.True
b. False
24. Refers to the logistics activities associated with goods that are sold across
national boundaries, and are much more costly and challenging than domestic
logistics.
e. Reverse logistics
f. National logistics
g. International logistics
h. Humanitarian logistics
25. The most significant contribution that the logistics channel makes to the
overall channel process is the __________ __________
i. Sorting function
j. Basic function
k. Sorting effects
l. None of the above

Chapter 2: Logistics and Information Technology

1. Which one is NOT a benefit of effective and efficient use of information :


a. Greater knowledge and visibility across the supply chain
b. Greater awareness of customer demand via point-of-sale data
c. Reduced costs in landlines and internal information systems
d. Better coordination of manufacturing, marketing, and distribution

2. _________ helps people work together by interacting and sharing


information in many different forms
a. Transaction processing systems
b. Communication systems
c. Decision support systems
d. Office automation systems
3. Bar-code scanners are part of automatic Identification technologies
a. True
b. False
4. ___________ is defined as “the people, equipment, and procedures to
gather, sort, analyze, evaluate and distribute needed, timely, and accurate
information to logistics decision makers”
a. Management Information System
b. Enterprise Information System
c. Logistics Information System
5. Data mining is “ the application of mathematical tools to large bodies of
data to extract correlations and rules”
a. True
b. False
6. A drawback of ERPs is that its installation process is very fast and cheap.
a. True
b. False
7. All of the following are similarities between online and in-store retailing
except for:
a. Materials handling
b. Warehousing
c. Bar coding
d. Packaging methods

8. Cloud computing is defined as: Worldwide public cloud services market


where software, services or information are shared via the internet without
the users having control over the technology infrastructure.
a. True
b. False

9. Electronic procurement uses the internet to make it more difficult, slower


and more expensive for an organization to purchase goods and services.
a. True
b. False

10. The challenges for IT are the following except:


a. It is not an end-all solution for organizational problems
b. Theft of proprietary information
c. Employee resistance to IT implementation
d. Lack of proper network connectivity at the operational location.
11. Simulation is a technique that models a real-world system, typically using
_____ equations to represent the relationships among the system’s
components.
a. Informational
b. Mathematical
c. Engineering

12. Online stores have:


a. More but smaller orders
b. Products slotted to facilitate picking small orders
c. Return rates much higher and from ultimate consumers
d. All of the above

13. What are the prominent benefits of Effective and efficient utilization of
information in logistics and supply chain management?

a. Greater knowledge and visibility across the supply chain, which makes it
possible to replace inventory with information.
b. Greater awareness of customer demand via point of sale data that can
help improve planning and reduce variability in the supply chain.
c. Better coordination of manufacturing , marketing, and distribution through
enterprise resource planning (ERP) systems.
d. Streamlined order processing and reduced lead time enabled by
coordinating logisitics information systems.
e. All of the above

14. Hardware and software allows logisticians to access abundant amounts of


data in relatively short periods of time

a. True
b. False

15. Provide data to guide and enhance managerial decision making.

a. Radio frequency identification


b. Point of Sale
c. Value added network

16. POS means?


a. Part of System
b. Phase of scanning
c. Point of Sale
d. Period of Scouting

17. Network of satellite that transmit signals that point the exact location of an
object.
a. Global positioning systems
b. Electronic Data Interchange
c. Value added network
d. Radio frequency identification

18. The Point of Sale provides data to guide and enhance managerial decision
making
a.True
b.False

19. _________________Consist of 3 components: a scanning antenna. Stores


larger amounts of data and can offer both read and write capabilities.

a.Value added network


b.Radio frequency identification
c.Electronic Data Interchange
20. The communication system helps people work together by interacting and
sharing information only in one specific form.
a.True
b.False

21. What is information?


a. Simply facts
b. Is a body of facts in a format suitable for decision making.
c. Greater knowledge and visibility across the supply chain, which makes it
possible to replace inventory with information
d. Access abundant amounts of data in relatively short periods of time

22. What type of system helps people work together by interacting and
sharing information in many forms?
a. Decision support systems
b. Office automation systems
c. Communication systems
d. Enterprise systems

23. What kind of data is the central repository for all relevant data collected by
an organization?
a. Big data
b. Data mining
c. Data warehouse
d. None of the above

24. What is the most relevant general software for logisticians?


a. Spreadsheet
b. Data
c. Electronic data interchange
d. Global positioning system

25. In what consists the Radio frequency identification


a. Scanning antenna
b. RFID Chip
c. Transceiver
d. All of the above

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