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FINAL EXAM OF FUND LOGISTICS WITH ANSWER

The document outlines the final exam for the Logistics and Supply Chain Management course at Wallega University, targeting second-year regular students. It consists of true/false questions, multiple-choice questions, and an essay section on contemporary issues in logistics. The exam has a total weight of 50% and is to be completed within one hour.

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4 views

FINAL EXAM OF FUND LOGISTICS WITH ANSWER

The document outlines the final exam for the Logistics and Supply Chain Management course at Wallega University, targeting second-year regular students. It consists of true/false questions, multiple-choice questions, and an essay section on contemporary issues in logistics. The exam has a total weight of 50% and is to be completed within one hour.

Uploaded by

teferitolesa560
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Wallega University, College of Business and Economics,

Department of commerce, program; Logistics and supply chain


mgt
Course: fundamental logistics, Target Group 2nd year, regular
Final exam: weight 50% Time allowed: 1hr
Name___________________________________________________________ ID
NO__________Year___________
PART I: TRUE/FALSE
Write true if the statement is “True” and write false if the statement is “False” (1 pt
each)
_____1. In marketing perception there is no single market for any given product or service.t
_____2.Spatial Convenience refers to the number of units to be purchased in each
transaction.f
_____3.The performance gap is the difference between standard and future performance.f

____ 4. promising higher levels of performance than can actually be provided is a major cause of

customer satisfaction.f

____ 5.Responsiveness a firm's ability to satisfy customer requirements in a required place .f


____6. Transportation cost is indarectly related to the type of product, size of shipment, and
movement distance.f
____7. ERP systems provide firms with information consistency, economies of scale, and
integration.t
____8. Satellite technology allows communication across a wide geographic area such as a region
or even the world.t
____9. Reverse logistics is the set of activities that is conducted before the sale of a
product to recapture value and end the product's lifecycle.f
____10. Bringing the products from customer/consumers to a point of recovery is called
Incineration.f
PART II: MULTIPLE CHOICES
Choose the best answer from existing alternatives (2 pts. each)
_____1.Which one is true about Waiting Time?
A. amount of time the customer must wait between ordering and receiving products

1
B. the lower the waiting time, the lower the level of supply chain service
c. the lower the waiting time, no meaning for supply chain service
D.none
_____2.___ a firm's ability to accommodate special situations and unusual or
unexpected customer requests.
A. Order cycle consistency B. Flexibility C.malfunction recover D.None
____3. __gap exists when internal performance standards do not adequately or accurately
reflect customer expectations.
A. Knowledge B. Standards C. Performance D.None
____4. Which one is/are are the couse of Variance logistical operations?
A. delay in customer order processing
B. an unexpected disruption in manufacturing.
C. goods arriving damaged at a customer's location D. all
____5. EDI impacts logistics operating cost through:
A. Increase clerical cost
B. Increase material cost associated with printing transactions
C Increase telephone, fax, and Telex D. none
____6._____ is computed simply as the ratio of corporate profit (P) to LAV.
A. Return on Logistics Assets C. Logistics Expenses.
B. Logistics Asset Value D. all
____7. The utilization of a specified resource(s) is generically measured as a
ratio of:
A. the ratio of the output of the resource(s) to the capacity of the resource.
B. the ratio of the capacity of the resource (s) to the capacity of output of the
resource(s).
C. the ratio of the output of the resource(s) to the input of the resource(s). D. all
____8. A way to recognize and eliminate wasteful activities from the supply chain is___
A. Lean logistics C. Lead time.
B.cross docking D. all
____9.Which one is/are not components of Perfect Order Percentage
(POP)?
A. Perfectly picked with the correct quantities of the correct items
C. Perfectly packaged with the customer-designated packaging and
labeling
B. Perfectly shipped without damage
D. none
____10. In logistics performance measure damage percentage is the retio of :
A. Orders arriving without in-transit damage to total orders
B. Total orders to Orders arriving without in-transit damage

2
C.Shipments with out claims to total shipments D. all
____11.Which one is/are the principal indicators of quality in customer response ?
A. order entry accuracy (OEA) C. invoice accuracy.
B. order status communication accuracy D. all
____12. products are burned and released energy is captured.This activities is____
A. Redistribution B. Incineration C. Recycling D. all
____13.Which one is/are the benefits of reverse Logistics Management?

A. Higher revenue realization from "secondary" sales by offering fresh stock in place of old stock
B. Reduction in Cost by lowering cost of goods sold (COGS) and operating expenses
C. Improved Inventory management D.all
____14.___ using external organizations to execute logistics activities that have traditionally
been performed within an organization itself.
A. The 3PL (third party logistics B. The 4PL (third party logistics)
C.Reverse logistics D. all
3.Essay party (12%)
List and explain Contemporary Issues in Logistics(21c)

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