RESTRAUNT MANAGEMENT SYSTEM

PROJECT REPORT
Submitted by

ARYAN MEHER [RA2111003010554]

Under the Guidance of

Dr.K.R.Jansi
Assistant Professor, Computing Technologies

In partial satisfaction of the requirements for the degree of

BACHELOR OF TECHNOLOGY
in
COMPUTER SCIENCE ENGINEERING

with specialization in Computer Science and Engineering

SCHOOL OF COMPUTING

COLLEGE OF ENGINEERING AND TECHNOLOGY

SRM INSTITUTE OF SCIENCE AND TECHNOLOGY

KATTANKULATHUR - 603203
April 2024
 SRM INSTITUTION OF SCIENCE AND
TECHNOLOGYKATTANKULATHUR-603203

BONAFIDE CERTIFICATE

Certified that this lab report titled “Restraunt Management System” is the
bonafide work done by Aryan Meher (RA2111003010553) who carried out the
lab exercises under my supervision. Certified further, that to the best of my
knowledge the work reported herein does not form part of any other work.

SIGNATURE SIGNATURE
Dr.K.R.Jansi Dr. Pushpalatha M.
Assistant Professor Computing Head of the Department
Technologies
Computing Technologies
 Acknowledgement

I want to express my deepest gratitude to Dr.S. Babu our esteemed Professor, whose
unwavering support and guidance have been instrumental in guiding me through the
captivating journey of exploring the intricacies of the "RESTAURANT MANAGEMENT
SYSTEM" project. Under her mentorship, I not only received a golden opportunity but
also developed a fervent passion for research, leading me to uncover a myriad of new
insights and concepts. For this, I am profoundly grateful.

I am equally indebted to the entire faculty, comprising both teaching and non-teaching staff
members of our department, whose collective cooperation and assistance have been
invaluable throughout this endeavor. Their constant encouragement and expertise have
played a pivotal role in shaping this project into a comprehensive endeavor.

Furthermore, I extend my heartfelt appreciation to our friends whose unwavering support

and collaborative efforts were essential in meeting the project's deadlines. Their
camaraderie and shared enthusiasm not only facilitated the completion of this task but also
enriched our collective learning experience.

In conclusion, I wish to underscore that this project transcends mere academic pursuit; it
symbolizes a journey of knowledge acquisition and personal growth. It is with profound
gratitude that I acknowledge the invaluable contributions of all those who have played a
part in its realization.
 TABLE OF CONTENT

S.L No PARTICULARS

1. INTRODUCTION

2. PROBLEM STATEMENT

3. PROJECT- AIM, OBJECTIVE

4. PROPOSED SOLUTION - ADVANTAGES

5. ARCHITECTURAL DESIGN

6. EXISTING SYSTEM AND ITS LIMITATIONS

7. OUTPUT

8. HARDWARE AND SOFTWARE REQUIREMENTS

9. APPLICATION

10. CONCLUSION

11. BIBLIOGRAPHY
 CHAPTER-1

INTRODUCTION
In web development, there are two main parts: Backend and Frontend
Backend involves coding in languages like Python and PHP. For our project, we're using
XAMPP, which has Apache as the web server, MySǪL for the database, and PHP for
scripting. This setup lets us manage server-side functions effectively.
Frontend focuses on how the web app looks to users. It mainly uses HTML for structure
and CSS for styling. When users visit a URL, XAMPP processes their request, rendering
HTML content and executing server-side functions.

• HTML stands for Hyper Text Markup Language

• HTML describes the structure of Web pages using markup
• HTML elements are the building blocks of HTML pages
• HTML elements are represented by tags
• HTML tags label pieces of content such as "heading", "paragraph", "table", and
so on

1.1 Advantages of HTML:

1. The first advantage it is widely used.

2. Every browser supports HTML language.
3. Easy to learn and use.
4. It is by default in every window so you don't need to purchase extra software.
5. You can integrate HTML with CSS, JavaScript, php etc. The back-end database used
in this project is MySǪL
It is a language used to interrogate and process data in a relational database. Originally
developed by IBM for its mainframes, SǪL commands can be used to interactively work
with a database or can be embedded within a script or programming language as an
interface to a database.
ANSI standardized SǪL.
But most DBMSs have some proprietary enhancement, which if used, makes SǪL non-
standard. Moving an application from one SǪL database to another sometimes requires
tweaking, the age-old problem in this business!
1.2 Advantages of SQL:
1. SǪL Ǫueries can be used to retrieve large amounts of records from a database
quickly.
2. SǪL is used to view the data without storing the data into the object
3. SǪL joins two or more tables and show it as one object to user
4. SQL databases use long-established standard, which is being adopted by ANSI & ISO. Non-
SQL databases do not adhere to any clear standard.
 CHAPTER-2

PROBLEM STATEMENT

Inefficient Order Management

The current restaurant management system relies on manual processes for taking,
tracking, and fulfilling customer orders. This often leads to delays, errors, and customer
dissatisfaction. Servers may forget to input orders accurately, kitchen staff may miss
critical details, and order status can be difficult to monitor in real-time. An automated,
centralized system is needed to streamline the entire order management lifecycle and
improve efficiency across the restaurant.

Lack of Inventory Visibility

With the existing system, the restaurant staff has limited visibility into current inventory
levels and upcoming supply needs. Chefs may run out of key ingredients during peak
hours, leading to delays and frustrated customers. Managers struggle to accurately forecast
ingredient requirements and place orders in a timely manner. A comprehensive inventory
management system is necessary to provide real-time data on stock levels, enable smart
purchasing decisions, and reduce food waste.

Overall, in light of these challenges, there is a pressing need for a comprehensive

restaurant management system that streamlines operations, enhances productivity,
improves customer experiences, and drives business growth. This system should
encompass various aspects of restaurant management, including order management,
inventory control, staff scheduling, table reservations, customer relationship
management, and financial reporting.
 CHAPTER-3

PROJECT

About the Project:

The primary aim of the restaurant management system is to streamline and optimize the
operations of a modern, high-quality restaurant.

The system aims to provide restaurant owners and managers with a comprehensive suite of
tools to efficiently manage all aspects of their business, from inventory and staffing to
customer service and financial reporting.

Objectives:

• Provides restaurant owners and managers with comprehensive tools to manage

all aspects of their business, including inventory, staffing, customer service, and
financial reporting.
• Reduce costs through efficient resource allocation, inventory management, and
optimized staffing schedules.
• Enhance the overall dining experience for customers by ensuring smooth
operations, timely service, and personalized attention to their needs.
 CHAPTER-4

4. PROPOSED SOLUTION

There is a pressing need for a comprehensive restaurant management system that addresses the
challenges faced by the industry.

1. Our system streamline operations, enhance productivity, improve customer

experiences, and drive business growth.

2. It encompass various aspects of restaurant management, including:

- Order management

- Inventory control

- Staff scheduling

- Table reservations

- Customer relationship management

- Financial reporting

- This empowers decision-makers to make informed strategic decisions and optimize

operations.

3. The system will incorporate a user-friendly employee management module, allowing

managers to:

- Track staff schedules - Monitor productivity

- Automate payroll processes

4. To enhance the customer experience, the system will feature:

- A web-based portal where they can make reservations.

- Customers can view menus, place orders for pickup or delivery, and access loyalty
programs.

5. This integration improves customer satisfaction and provides valuable data on customer
preferences and purchasing habits, informing marketing and business strategies.
4.1 Advantages of proposed solution:

• The proposed restaurant management system will significantly improve operational

efficiency by streamlining and automating various processes. From order taking and
table management to inventory tracking and reporting, the system will enable staff to
work more productively and reduce the time spent on manual, repetitive tasks. This
will free up employees to focus on providing exceptional customer service and
creating a more enjoyable dining experience.

• By integrating features like online ordering, table reservations, and real-time table
availability, the proposed system will provide customers with a seamless and
convenient dining experience. Customers will be able to easily browse the menu,
place orders, and manage their reservations, all from the comfort of their own devices.
This will lead to increased customer satisfaction and loyalty, as well as the potential
for higher revenue through improved table turnover and reduced customerwait times.

• The proposed system will offer robust reporting and analytics capabilities, providing
restaurant managers with valuable insights into sales, inventory, staffing, and other key
performance metrics. This data-driven approach will enable more informed decision-
making, allowing managers to identify trends, optimize operations, and make strategic
adjustments to improve the overall profitability andperformance of the restaurant.

• The proposed system is designed to be scalable and adaptable, allowing it to grow

with the restaurant's needs. Whether it's adding new menu items, integrating with
third-party delivery services, or expanding to multiple locations, the system will
provide the flexibility and functionality to support the restaurant's evolving
requirements. This will ensure that the restaurant can continue to operate efficiently
and effectively as the business expands and adapts to changing market condition.
 CHAPTER- 5

ARCHITECTURAL DIAGRAM:
The Restaurant management system architecture consists of layers including presentation,
application, and data layers. It integrates with external services, emphasizes security, and
includes an integration layer for seamless communication. Additionally, it features monitoring
and logging components for system health and scalability measures for resilience.
 CHAPTER- 6

EXISTING SYSTEM

The existing restaurant management system is a patchwork of manual processes and outdated
software solutions. Orders are taken on paper and entered into a basic accounting spreadsheet,
leading to frequent errors and delays. Inventory management is handled through a series of
handwritten logs, making it challenging to track stock levels and identify wastage. Employee
schedules are managed through a combination of sticky notes and phone calls, leading to
confusion and missed shifts.

The lack of integration and automation in the current system creates significant inefficiencies
throughout the restaurant's operations. Chefs frequently have to stop their meal preparation to
check on inventory levels, and managers spend hours each week reconciling sales and
inventory data. Customers often experience long wait times as orders are processed manually,
and the restaurant's ability to respond to changing demands is limited.

Overall, the existing system is severely hindering the restaurant's ability to scale and provide a
consistently high-quality experience for both employees and customers. The management team
is eager to implement a comprehensive, integrated solution that can streamline operations,
improve data visibility, and enhance the overall efficiency of the restaurant

Limitation of Existing System

1. Dependency on Technology: A restaurant management system relies heavily on

technology, making it vulnerable to issues such as power outages, internet
downtime, or software failures, which can disrupt operations.

2. Cost of Implementation and Maintenance: Implementing a restaurant management

system involves significant upfront costs for software, hardware, and training.
Additionally, ongoing maintenance expenses can add to the overall cost burden.

3. Learning Curve for Staff: Introducing a new system requires staff training, and
there may be a learning curve associated with using the software efficiently. This
can lead to productivity dips during the transition period.

4. Limited Customization: Off-the-shelf restaurant management systems may offer

limited customization options, making it challenging for restaurants with unique
requirements to tailor the system to their specific needs.
 Data Security Concerns: Restaurant management systems handle sensitive customer
and financial data, raising concerns about data security and the potentialfor data
breaches if proper security measures are not implemented.

5. Integration Challenges: Integrating a restaurant management system with existing

systems or third-party applications can be complex and may require additional
development effort and resources.

6. Scalability Issues: Some restaurant management systems may lack scalability, meaning
they may struggle to accommodate the needs of growing or multiplication
restaurant business

7. User Experience Issues: Poorly designed user interfaces or inefficient workflowscan

lead to user frustration and resistance to adoption among restaurant staff.
 CHAPTER- 7

OUTPUT

HOME PAGE

KITCHEN PANEL
RESERVATION PAGE

TABLE STATUS
`
SALES PANEL

PAYMENT PAGE
 CHAPTER- 8
HARDWARE AND SOFTWARE REQUIREMENTS

Hardware

To run the restaurant management system effectively, the following hardware requirements
must be met: a powerful desktop computer or server with a fast processor, ample RAM, and a
large hard drive to handle the large volumes of data. Depending on the size and complexity of
the restaurant, additional hardware like barcode scanners, kitchen display screens, and
handheld mobile devices may also be required.

Minimum Hardware requirements-

1. 4GB RAM

2. 20GB SSD

3. Recent version of OS

Software

• On the software side, the restaurant management system should be built on a robust and
user-friendly platform, such as a cloud-based software-as-a-service (SaaS) solution. The
software should include modules for inventory management, employee scheduling,
customer relationship management, and comprehensive reporting and analytics.

Languages used-

• HTML

• CSS

• SQL

• PHP

• JAVASCRIPT

• XAMPP

• APACHE
 APPLICATIONS

The application of a restaurant management system is multifaceted, touching nearly every

aspect of a restaurant's operations. Here's a breakdown of its key applications:

1. Inventory Management: The system enables real-time tracking of ingredients and

supplies,automating inventory replenishment, and reducing waste by ensuring optimal
stock levels. It helps in maintaining freshness and minimizing food costs.

2. Menu Management: The system facilitates menu creation, modification, and pricing
adjustments. It helps in analyzing sales data to identify popular dishes and optimize
menu offerings for profitability and customer satisfaction.

3. Table Reservation and Seating: Patrons can easily book tables online or throughmobile
apps, and the system efficiently manages table assignments and seating arrangements.
It optimizes table turnover and enhances the overall dining experience.

4. Customer Relationship Management (CRM): The system stores customer information,

preferences, and order history, enabling personalized service and targetedmarketing
campaigns. It fosters customer loyalty and enhances the overall dining experience.

5. Analytics and Reporting: Advanced reporting tools provide insights into sales trends,
profitability, inventory turnover, and customer behavior. This data-driven approach
enables informed decision-making and strategic planning to optimize business
performance.

6. Online Ordering and Delivery Integration: Integration with online ordering platforms
and delivery services expands the restaurant's reach and revenue streams. Itprovides
convenience for customers and streamlines order fulfillment processes.

7. Financial Management: Comprehensive financial management features automatetasks

such as invoicing, expense tracking, and payroll processing. It provides financial
visibility and control, enabling efficient budgeting and expense management.
 CONCLUSION

In conclusion, the restaurant management system stands as a transformative solution poised to

revolutionize the way modern eateries operate. By seamlessly integrating an array of
functionalities and tools, this system empowers restaurant owners and managers to orchestrate
every aspect of their establishment with precision and finesse.

From meticulous inventory management to strategic staffing solutions, from optimizing

customer service workflows to generating insightful financial reports, the system provides a
comprehensive suite of resources to streamline operations and elevate efficiency.

Furthermore, by driving tangible benefits through prudent resource allocation, judicious

inventory control, and the creation of meticulously crafted staffing schedules, the system aims
to substantially reduce costs while bolstering profitability.

Ultimately, the system's ultimate objective transcends mere operational proficiency; it aims to
become a catalyst for an unparalleled dining experience. Through seamless operations,
expedited service, and personalized attention to customer needs, it seeks to delight patrons and
cultivate enduring relationships.

In essence, the restaurant management system represents a paradigm shift in the way restaurants
approach their business operations. By harnessing the power of technology and data-driven
insights, it empowers restaurants to thrive in today's competitive landscape, and ensuring
sustained success.
 BIBLIOGRAPHY

It has been an enriching and rewarding experience to work on the development of the
"Restaurant Management System" project, overcoming challenges and achieving successful
outcomes. Our journey involved extensive research, collaboration, and implementation to deliver a
robust and efficient system tailored to the needs of Restaurant management.

Throughout the project, we relied on various resources to acquire knowledge and guidance,
enabling us to design, develop, and implement the system effectively. Key among these resources
were:

• W3Schools: This website served as a comprehensive learning platform, offering tutorials and
examples covering a wide range of web development technologies such as HTML, CSS,
JavaScript, SǪL, and frameworks. It provided us with a solid foundation in both frontend and
backend development.

www.w3schools.com

• TutorialsPoint: TutorialsPoint offered an extensive array of tutorials spanning web

technologies, databases, and programming languages. We utilized this resource for additional
reference and to deepen our understanding of specific topics as needed.

www.tutorialspoint.com

• Google and YouTube Tutorials: Google and YouTube proved invaluable in our quest for
knowledge, providing access to a wealth of articles, videos, and community forums. We
utilized Google to find relevant articles and resources, while YouTube offered video tutorials
that helped us visualize concepts and troubleshoot specific issues effectively.

The insights and expertise gained from these resources played a pivotal role in the successful
completion of our project. We extend our gratitude to the platforms and the community of
developers and educators who generously shared their knowledge and expertise, contributing to our
project's success.