Co

Task Labor People Duration

Project Manager 1 (Days)
A ER Admin 2 5
B Project Manager 1 10
C IT Team 3 15
HR Staff 1
D Trainers for ER Interpreters 2 15
Trainers for Doctors, Nurses, Receptionists 2
E Project Manager 1 7
QA Team 1
IT Team 3
F Interpreters 5 7
IT Team 3
G ER Admin 1 3

Total cost estimate (labo

 t estimate
Hourly Rate (Dollars) Hours per Day Cost Total cost for each task
$ 40,00 8 $1.600,00
$ 15,00 8 $1.200,00 $2.800,00
$ 40,00 8 $3.200,00 $3.200,00
$ 25,00 8 $9.000,00 $9.000,00
$ 20,00 8 $2.400,00
$ 25,00 8 $6.000,00 $8.400,00
$ 25,00 8 $2.800,00
$ 50,00 8 $2.800,00 $5.600,00
$ 40,00 8 $2.240,00
$ 25,00 8 $4.200,00
$ 30,00 8 $8.400,00 $14.840,00
$ 25,00 8 $1.800,00
$ 15,00 8 $360,00 $2.160,00
Total $46.000,00

r and material) $47.635,00

Day 4 – June 4, 2025

Focus: Advanced Cardiovascular Surgical Techniques – Part I

Time Activity Format

08:30– Live Surgery Observation: Minimally Invasive Valve Whispered

10:00 Repair Interpreting

10:15– Hands-On Workshop: Endovascular Aneurysm Repair Whispered

11:45 (EVAR) Interpreting

13:30– Simulation Lab: Robotic-Assisted Coronary Artery Whispered

15:00 Bypass Interpreting

15:15– Expert Panel: Innovations in Surgical Tools and Whispered

16:30 Techniques Interpreting
Day 5 – June 5, 2025
Focus: Advanced Cardiovascular Surgical Techniques – Part II

Time Activity Format

08:30– Live Surgery Observation: Hybrid Revascularization Whispered

10:00 Procedures Interpreting

10:15– Workshop: Transcatheter Aortic Valve Implantation (TAVI) Whispered

11:45 Techniques Interpreting

13:30– Case-Based Discussion: Managing Intraoperative Whispered

15:00 Complications Interpreting

15:15– Closing Ceremony & Final Report Presentation Whispered

16:30 Interpreting
 VIE <-> EN, FR Consecutive and Whispered
Interpretation for the 5th Vietnam- America 5-day
Cardiovascular Seminar at Bach Mai Hospital

Consecutive Whispered Seminar-related texts

Glossary Reporting
Interpretation Interpretation translation

3 days: 01/6 - 03/6 2 days: 4/6 - 5/6 Proceeding

PPT Handout Daily Final
Working Hour/days: Working Hour/day: Choosing Reviewing Translating DIstributing s
translation Translation Report Report
8h30 to 16h30 8h30 to 15h Translation

Day 4 Day 5
Day 1 Day 2 Day 3

8h30 - 11h 8h30 - 11h

8h 30 - 9h Live Surgery Live Surgery
8h 30 - 10h 8h30 - 10h
Opening Ceremony & Observation 1 Obsservation 2
Lecture Lecture
Welcome Remark 1 VIE-EN 1 VIE-FR
2 VIE-EN & 2 VIE-FR 2 VIE-EN & 2 VIE-FR
1 VIE-EN & 1VIE-FR
13h30 - 15h 13h30 - 15h
10h15 - 11h45 Hands-on Hands-on
9h - 10h30 10h15 - 11h45
training 1 training 2
Keynote Workshop Panel
1 VIE-EN 1 VIE-FR
1 VIE-EN & 1VIE-FR 2 VIE-EN & 2 VIE-FR 2 VIE-EN & 2 VIE-FR

13h30 - 15h
10h45 - 12h 13h30 - 15h
Worksshop
Panel Case Review
2 VIE-EN & 2 VIE-FR
2 VIE-EN & 2 VIE-FR 2 VIE-EN & 2 VIE-FR

13h30 - 15h 15h15 - 16h30

15h15 - 16h30
Case Study Closing and QnA
Roundtable
2 VIE-EN & 2 VIE-FR 2 VIE-EN & 2 VIE-FR
2 VIE-EN & 2 VIE-FR

15h15 - 16h30
Live Demo
2 VIE-EN & 2 VIE-FR
Day 1 – June 1, 2025
Focus: General and Interventional Cardiology in Vietnam and Neighboring
Countries

Time Session Title Format

08:30– Opening Ceremony & Welcome Remarks Consecutive

09:00 Interpreting

09:00– Keynote: Innovations in Interventional Consecutive

10:30 Cardiology Interpreting

10:45– Panel: Regional Challenges in Cardiology Consecutive

12:00 Interpreting

13:30– Case Studies: Coronary Interventions Consecutive

15:00 Interpreting

15:15– Live Demo: Catheterization Techniques Consecutive

16:30 Interpreting

Day 2 – June 2, 2025

Focus: Cardiovascular Risk and Heart Failure in Patients

Time Session Title Format

08:30– Lecture: Managing Heart Failure in Aging Consecutive

10:00 Populations Interpreting

10:15– Workshop: Risk Stratification Tools Consecutive

11:45 Interpreting
 Time Session Title Format

13:30– Case Review: Complex Heart Failure Consecutive

15:00 Cases Interpreting

15:15– Roundtable: Multidisciplinary Approaches Consecutive

16:30 Interpreting

Day 3 – June 3, 2025

Focus: Prevention and Early Screening

Time Session Title Format

08:30– Lecture: Screening Protocols for Early Consecutive

10:00 Detection Interpreting

10:15– Panel: Community-Based Prevention Consecutive

11:45 Programs Interpreting

13:30– Workshop: Integrating AI in Consecutive

15:00 Cardiovascular Screening Interpreting

15:15– Summary & Q&A Consecutive

16:30 Interpreting

Cost estimate for each role

Role (1 person) Cost
Project Manager $7.600,00
ER Admin $1.560,00
IT Specialist $6.000,00
HR Staff $2.400,00
Trainers for ER Interpreters $6.000,00
Trainers for Doctors, Nurses, Receptionists $2.800,00
QA Specialist $2.240,00
Interpreter $8.400,00
 Cost estimate for materials
Material/Item Quantity Unit Cost Total Cost
Video Call Devices (tablets) 3 $200,00 $600,00
Interpretation platform Fee (Office 365, VRI, Antivirus) 1 $600,00 $600,00
Training Materials (manuals, handouts) 5 $5,00 $25,00
Office Supplies (stationery, whiteboards) 5 $2,00 $10,00
Interpreter Booth Setup (optional on-site) 3 $100,00 $300,00
Others $100,00
Total $1.635,00
 Task

A Needs Assessment & Stakeholder Approval

B Selecting & Contracting Interpreting Service Provider
C Setting Up ER Interpreting Technology

D Recruitment & Training of ER Interpreters

E ER Staff Training

F Pilot Testing in ER

G Deployment of ER Interpreting Service

Task CodeName / Role

A Tony (PM)
A Natasha (ER Admin)
B Tony (PM)
C Bruce (IT lead)
D Steve (HR)
D Thor (Lead Trainer)
E Tony (PM)
E Thor (Lead Trainer)
F Bruce (IT Lead)
G Natasha (ER Admin)
G Bruce (IT Lead)
 Baseline project plan
Labor People Duration (Days) Labor Cost (USD)
Project Manager 1
ER Admin 2 5 2800
Project Manager 1 10 3200
IT Team 3 15 9000
HR Staff 1
Trainers for ER Interpreters 2 15 6000
Trainers for Doctors, Nurses, Receptionists 2
Project Manager 1 7 6000
QA Team 1
IT Team 3
Interpreters 5 7 0
IT Team 3
ER Admin 1 3 0

Individual_KPI_Tracking_Table
KPI Description Target Value Current Value Status
% of stakeholder sign-offs obtained 100% 95% Nearly there
Avg. support ticket response time (mins) <30 min 28 min On track
% of vendor contracts submitted on time 100% 90% Needs review
Uptime % of ER system post-installation 99% 99% On track
# of interpreters recruited 100% 80% Slight delay
Trainee satisfaction score 90% 93% On track
% of training sessions completed as planned 100% Not yet
% of trainees passing final test 90% Not yet
# of pilot test scenarios completed 5 tests Not yet
Stakeholder satisfaction after deployment 100% Not yet
System stability in first 48 hours 100% Not yet
Material Cost (USD) Total Cost (USD) KPI to Track

0 2800 % of stakeholder sign-offs completed

0 3200 % vendor selection complete
1200 10200 % of tech installed and functioning

25 6025 # of interpreters trained

10 6010 % of staff trained

0 0 Number of test scenarios completed

0 0 Go-live success rate

Individual-Level KPIs
Task(s)
Role Possible Individual KPI
Involved
% of milestones met on time; quality
Project Manager A, B, E
of vendor contracts
Uptime % of system after install; # of
IT Team C, F, G
successful tests
# of interpreters recruited on
HR Staff D
schedule
Trainee satisfaction score; % of pass
Trainer D, E
rate on evaluation
% of stakeholder sign-offs obtained;
ER Admin A, G
support ticket response time

Note
Top Chart = Baselin

Bottom Chart = Act