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    Red Bus

    Uploaded by

    Bobby Ram
    This document provides travel details for a trip from Bangalore to Guntur on April 19, 2012 via SRS Travels, including the passenger name, ticket number, seat number, PNR, bus details, and terms and conditions. It outlines redBus' responsibilities as the ticket agent and notes that issues with the bus operator like delays or amenities are not redBus' responsibility. Contact information is provided for redBus and instructions on who to call for different travel inquiries.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Red Bus

    Uploaded by

    Bobby Ram
    328 views1 page
    This document provides travel details for a trip from Bangalore to Guntur on April 19, 2012 via SRS Travels, including the passenger name, ticket number, seat number, PNR, bus details, and terms and conditions. It outlines redBus' responsibilities as the ticket agent and notes that issues with the bus operator like delays or amenities are not redBus' responsibility. Contact information is provided for redBus and instructions on who to call for different travel inquiries.

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    red bus

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    This document provides travel details for a trip from Bangalore to Guntur on April 19, 2012 via SRS Travels, including the passenger name, ticket number, seat number, PNR, bus details, and terms and conditions. It outlines redBus' responsibilities as the ticket agent and notes that issues with the bus operator like delays or amenities are not redBus' responsibility. Contact information is provided for redBus and instructions on who to call for different travel inquiries.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    328 views1 page

    Red Bus

    Uploaded by

    Bobby Ram
    This document provides travel details for a trip from Bangalore to Guntur on April 19, 2012 via SRS Travels, including the passenger name, ticket number, seat number, PNR, bus details, and terms and conditions. It outlines redBus' responsibilities as the ticket agent and notes that issues with the bus operator like delays or amenities are not redBus' responsibility. Contact information is provided for redBus and instructions on who to call for different travel inquiries.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    Travel related queries

    9880955077/ (080) 26801616/ 26801617/ 9980524699


    Itinerary

    Bangalore to Guntur

    Thursday, April 19, 2012

    SRS Travels

    Passenger name

    redBus ticket #

    Seat Numbers

    PNR #

    Mr Satyanarayana

    TE5K97444624

    12

    TS-RB1117496/15675 91

    Bus Type

    Reporting Time

    Boarding point address Location: Landmark: Address:

    Non A/C Semi Sleeper (2+2)


    Total Fare

    06:15 PM
    Departure Time

    Marthahalli Near Panikar Travels, Near Panikar Travels, Marathalli

    Rs. 550

    06:30 PM

    Terms and conditions


    1. redBus* is ONLY a bus ticket agent. It does not operate bus services of its own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus operators. redBus advice to customers is to choose bus operators they are aware of and whose service they are comfortable with. 3. Passengers are required to furnish the following at the time of boarding the bus: (1) A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail). (2) A valid identity proof Failing to do so, they may not be allowed to board the bus. 4. Change of bus: In case the bus operator changes the type of bus due to some reason, redBus will refund the differential amount to the customer upon being intimated by the customers in 24 hours of the journey. 5. Cancellation Policy: For SRS Travels :Between 0 hours to 4 hours before journey, the cancellation charge is 100.0%.Between 4 hours to 24 hours before journey, the cancellation charge is 50.0%.Between 24 hours to 3 days before journey, the cancellation charge is 30.0%.And, above cancellation charge is 10.0%. 6. In case one needs the refund to be credited back to his/her bank account, please write your cash coupon details to support@redbus.in * The home delivery charges (if any), will not be refunded in the event of ticket cancellation 7. In case a booking confirmation e-mail and sms gets delayed or fails because of technical reasons or as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be considered 'booked' as long as the ticket shows up on the confirmation page of www.redBus.in. 8. Amenities for this bus as shown on redBus have been configured and provided by the bus provider (bus operator). These amenities will be provided unless there are some exceptions on certain days. Please note that redBus provides this information in good faith to help passengers to make an informed decision. The liability of the amenity not being made available lies with the operator and not with redBus.

    redBus responsibilities include:


    (1) Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus operators (2) Providing refund and support in the event of cancellation (3) Providing customer support and information in case of any delays / inconvenience

    redBus responsibilities do NOT include:


    (1) The bus operators bus not departing / reaching on time (2) The bus operators employees being rude (3) The bus operators bus seats etc not being up to the customers expectation (4) The bus operator canceling the trip due to unavoidable reasons (5) The baggage of the customer getting lost / stolen / damaged (6) The bus operator changing a customers seat at the last minute to accommodate a lady / child (7) The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus) (8) The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point 2. The departure time mentioned on the ticket are only tentative timings . However the bus will not leave the source before the time that is mentioned on the ticket.

    redBus Contact Details Ahmedabad | (079) 39412345 Bangalore | (080) 39412345 Chennai | (044) 39412345 Coimbatore | (0422) 3941234 Delhi | (011) 39412345

    Hyderabad Mumbai Pune Vijayawada Vizag

    | | | | |

    (040) 39412345 (022) 39412345 (020) 39412345 (0866) 3941234 (0891) 3941234

    Whom should I call? Boarding point related Time related queries Cancellation Refund

    | | | |

    Bus operator (# on the top of the ticket) Bus operator (# on the top of the ticket) redBus redBus

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