Category Management
Category Management
Liz Claiborne Woolrich Glen Oaks Lebanon Apparel Val DOr Whisper Knits Brooks Brothers Tropical Sportswear Fruit of the Loom S&S Distribution Virginia Apparel Red Well Dayton Hudson QA Vertical Threads Kellwood Company Ackermans Ltd. Nike Nantucket Industries Private Label Concepts Federated Merchandise Levi Strauss Garan Edison Brothers Context Group Tanner Cuddle Time Se Chic by HIS Eagles Eye Claudel Lingerie Starter Corp Kikomo Goldman Sachs Kmart Aztec Trading Charles Gilbert Assoc GIDC UNITE WL Gore & Assoc Van Huesen Patagonia Danube Knitwear Capital- Mercury Shirt Lord Olords Inc Nat Inst Fashion Tech Limited Dist Services Wolverine Worldwide Cajah Mountain Hosiery HED 460 Bain & Co.
HED 460
Efficient replenishment
Systems, EDI Fewer stockouts
Efficient promotion
Promotions based on consumer demand Lean inventory to support promotions
HED 460
Efficient assortment
Turnover Profit Enhances brand and retailer perceptions
HED 460
Category Management
Product is sub-divided into categories that Reflect purchasing behavior of target customers Are managed as separate business units
Categories as SBUs
Category Management
Integration of Buying and Merchandising responsibilities Management of price, shelf space, merchandising assortment strategy, promo efforts, replenishment Affects manuf. sales and marketing Team approach between channel members
HED 460
Category Plans
Jointly developed by retailers and suppliers Define strategies and financial objectives
GM Sales/cu ft.
HED 460
Buying/Merchandising Decisions
HED 460
Category Management
Goal - Retailer
Optimize each part of the store Allocate space that maximizes Gross Margin/unit of space
Goal Supplier
Benefits
Increased category sales (5-15%) Increased category margins Assists in creating optimal assortments
For Mfct., move from trade allowances (push) to trade promotions (pull)
HED 460
Manco example
Merchandising of tape products was difficult Different buyers bought tape Solution = tape center Later mailing center
Prevented other vendors access 19 SKUs to up to 32 feet in office superstores
HED 460
Profit associated with each category Per unit Gross Margin minus all variable costs
Procurement Distribution Sales
HED 460
Defining Categories
Consider end uses (frozen, chilled, deli fresh) Consider substitutablity (fresh/frozen) Consider complimentary purchase decisions (pasta + sauce) Base decision on how customer buys Same real estate
HED 460
HED 460
Dairy category
Displayed by brand name Customers shop by type (low fat, full fat, no fat, fruit) Then individual flavors
HED 460
Type Chinese, Italian, meat/two vegetables Cooking method oven, micro, stove Low calorie or regular
HED 460
Defining Categories
HED 460
Roles/Implied Strategies
Destination
Traffic building Turf protecting Transaction building Excitement creation Cash generating Image creator
HED 460
Pasta Category
Strategy Traffic builder Examples
Std. Packs of dried spaghetti
Transaction builder
Cash generator
Image creator
Excitement creator
Roles/Implied Strategies
Routine/ preferred
HED 460
Roles/Implied Strategies
Convenience
HED 460
Roles/Implied Strategies
Occasional/ seasonal
HED 460
Aggressive pricing on loyalty products/low margins Media on frequently purchased items Prominent space
HED 460
Gross Profit
GP Margin Turns GMROI
1.66m
13.5% 12.2 1.9
1.52m
12% 14.5 25.2 1.98
(8.4%)
(11%) 19% (16%) 4.2%
HED 460
Days supply 30
Leading Manufacturers CM
Leading Retailers CM