UNIT 6 Directing
UNIT 6 Directing
UNIT 6 Directing
Chapter outline
Meaning and Importance Elements of Direction Supervision-meaning and importance Motivation-meaning and importance of motivation Leadership- meaning, importance, qualities of a good leader, Managerial Grid, Management v/s Leadership Communication-Formal and informal communication and barriers to effective communication
DIRECTING is said to be a process in which the managers instruct, guide and oversee the performance of the workers to achieve predetermined goals. Directing is said to be the heart of management process. Planning, organizing, staffing have got no importance if direction function does not take place
"Activating deals with the steps a manager takes to get sub-ordinates and others to carry out plans - Newman and Warren.
Advantages of directing
Initiates actions to get the desired results in an organization. Attempts to get maximum out of employees by identifying their capabilities. Essential to keep the elements like supervision, motivation, leadership and communication effective. Ensures that every employee work for organizational goals.
Coping up with the changes in the organization is possible through effective direction.
Stability and balance can be achieved through directing.
Management Model
Traditional Model
Custodial Model
Supportive Model
Collegial model
Elements of Direction
Supervision
Leadership
Motivation
Communication
Supervision
Supervision is the function of assuring that the work is being done as per plan and instruction
Davis
Role of Supervisor
As a Planner As a Manager As a Guide and Leader As a Mediator As an Inspector As a Counselor
Functions of a Supervisor
Planning and Organizing Provision of working conditions Leadership and Guidance Motivation Controlling Linking Pin Grievance Handling Reporting Introducing new work methods Enforcing Discipline
Leadership
What is a Leader?
A Leader is someone in authority to lead others to accomplish a goal(s). A leader needs to be able to motivate others to accomplish a goal(s) while at the same time encourage others to work toward their own professional goals.
What is leadership?
Leading people
Influencing people Commanding people Guiding people
Leadership is the activity of influencing people to strive willingly for group objectives George R Terry
Managing stress
Personal Skills
Developing Selfawareness
Determining values and priorities Identifying cognitive style Assessing attitude toward change
Interpersonal Skills
Gaining power Exercise influence Empowering others
Gaining power and influences Communication supportively
Motivating others
Management Conflict
Common Activities
Planning Organizing Directing Controlling
Planning
Manager Planning Budgeting Sets targets Establishes detailed steps Allocates resources Leader Devises strategy Sets direction Creates vision
Organizing
Manager Creates structure Job descriptions Staffing Hierarchy Delegates Training Leader Gets people on board for strategy Communication Networks
Directing Work
Manager Solves problems Negotiates Brings to consensus
Controlling
Manager Implements control systems Performance measures Identifies variances Fixes variances Leader Motivate Inspire Gives sense of accomplishment
Autocratic
Styles of Leadership
Democratic
Free rein
B
leader
Autocratic
E
C
D
A
F
B
leader
Democratic
E
C D
LEADER
G E