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    Iso Iec 17021 2011 Overview

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    Alex Ramadhan Sabananyo
    This document provides an overview of the development and contents of ISO/IEC 17021:2011. Key points include: - ISO/IEC 17021 was revised in 2011 to replace references to ISO 19011 and incorporate requirements for evaluating auditor competence and managing third party audits. - It provides generic requirements for third party auditing as well as a framework for developing technical area-specific requirements. - The transition period to the 2011 version was 24 months to allow certification bodies to meet the new requirements. - The revision impacted accreditation in some countries as certification bodies worked to demonstrate competence in accordance with the standard.

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    Download as PPT, PDF, TXT or read online from Scribd

    Iso Iec 17021 2011 Overview

    Uploaded by

    Alex Ramadhan Sabananyo
    196 views27 pages
    This document provides an overview of the development and contents of ISO/IEC 17021:2011. Key points include: - ISO/IEC 17021 was revised in 2011 to replace references to ISO 19011 and incorporate requirements for evaluating auditor competence and managing third party audits. - It provides generic requirements for third party auditing as well as a framework for developing technical area-specific requirements. - The transition period to the 2011 version was 24 months to allow certification bodies to meet the new requirements. - The revision impacted accreditation in some countries as certification bodies worked to demonstrate competence in accordance with the standard.

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    This document provides an overview of the development and contents of ISO/IEC 17021:2011. Key points include: - ISO/IEC 17021 was revised in 2011 to replace references to ISO 19011 and incorporate requirements for evaluating auditor competence and managing third party audits. - It provides generic requirements for third party auditing as well as a framework for developing technical area-specific requirements. - The transition period to the 2011 version was 24 months to allow certification bodies to meet the new requirements. - The revision impacted accreditation in some countries as certification bodies worked to demonstrate competence in accordance with the standard.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    196 views27 pages

    Iso Iec 17021 2011 Overview

    Uploaded by

    Alex Ramadhan Sabananyo
    This document provides an overview of the development and contents of ISO/IEC 17021:2011. Key points include: - ISO/IEC 17021 was revised in 2011 to replace references to ISO 19011 and incorporate requirements for evaluating auditor competence and managing third party audits. - It provides generic requirements for third party auditing as well as a framework for developing technical area-specific requirements. - The transition period to the 2011 version was 24 months to allow certification bodies to meet the new requirements. - The revision impacted accreditation in some countries as certification bodies worked to demonstrate competence in accordance with the standard.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 27

    ISO/IEC 17021:2011

    Presented to <name> by <name> <date>

    ISO/IEC 17021

    Developed by ISO/CASCO Working Group 21


    Co-conveners
    Alister Dalrymple, France-AFNOR

    AFAQ, a management system certification body ANAB, an accreditation body for management system certification bodies

    Randy Dougherty, US-ANSI

    Note: CASCO is the Conformity Assessment Committee


    2

    ISO/IEC 17021
    Intent of WG21 for 17021 To replace Guides 62 and 66 To be applicable to any management systems To incorporate IAF guidance To incorporate latest technology To be consistent with the common elements (WG23) Principles-based performance requirements (where possible)
    3

    ISO/IEC 17021:2006
    ISO/IEC 17021:2006 Conformity assessmentRequirements for bodies providing audit and certification of management systems
    Published 15 September 2006

    ISO/IEC 17021 Part 2

    To replace references to ISO 19011 guidelines with requirements applicable to any third party MS audit
    Audit process CB management of competence, including the

    competence of audit teams

    Template for specific auditing requirements that can be applied to other ISO TCs
    TC 176 for ISO 9001, TC 207 for ISO 14001, TC 34

    for ISO 22000, etc.


    5

    ISO/IEC 17021 Part 2

    Generic Requirements for 3rd Party Auditing & Management of Competence (based on 19011)

    Framework for Developing Specific Requirements for 3rd Party Auditing & Management of Competence

    QMS Competent Body, e.g. ISO/TC176

    EMS Competent Body, e.g. ISO/TC207

    FSMS Competent Body, e.g. ISO/TC34

    ISMS Competent Body e.g. ISO/TC178

    xMS Competent Body

    QMS Specific Competence Requirements

    EMS Specific Competence Requirements

    FSMS Specific Competence Requirements

    ISMS Specific Competence Requirements

    xMS Specific Competence Requirements

    Included in 17021 Part 2, developed by WG 21 with input from competent bodies

    Developed by a competent body using the 17021 Part 2 framework, in consultation with CASCO, and published as separate sector documents 6

    ISO/IEC 17021 Part 2

    WG 21 meetings on Part 2:

    December 2006, February and June 2007: WD1 October 2007: WD2 January 2008: DC1 for five-month comment October 2008: CD2 comment ballot passed April and June 2009: DIS1 ballot passed June 2010: FDIS February 2011: Published as ISO/IEC 17021:2011

    ISO/IEC 17021:2011
    ISO/IEC 17021:2011 Conformity assessmentRequirements for bodies providing audit and certification of management systems
    Published 1 February 2011

    ISO/IEC 17021:2011

    Published as a revision with expanded scope


    with with part part 2 2 new new text text integrated integrated in in existing existing

    standard standard and and shown shown with with a a grey grey background, background, and and with text that has been deleted from the 2006 edition being shown struck through

    ISO/IEC 17021:2011

    As decided by ISO/CASCO prior to the ballot, there will be a systematic review of entire document 12 months after publication

    10

    ISO/IEC 17021:2011

    Contents
    1 Scope 2 Normative references 3 Terms and definitions 4 Principles 5 General requirements 6 Structural requirements 7 Resource requirements 8 Information requirements 9 Process requirements 10 Management system requirements for CBs

    11

    ISO/IEC 17021:2011

    Contents
    Annex A (normative) Required knowledge and skills Annex B (informative) Possible evaluation methods Annex C (informative) Example of a process flow for determining and maintaining competence Annex D (informative) Desired personal behaviors Annex E (informative) Third-party audit and certification process Annex F (informative) Considerations for the audit programme, scope or plan Bibliography
    12

    Changes

    Deleted all normative references to ISO 19011


    Section 2 Normative references

    reference and note 7.2.5, 7.2.11

    Section 7

    Section 9

    9.1.2, 9.1.3, 9.1.9, 9.1.10


    10.2.5
    13

    Section 10

    Changes

    Replaced most normative references to ISO 19011 with specific requirements related to competence and third party certification audits

    14

    Changes

    Section 3 Terms and definitions


    Added 7 new definitions 3.4 third party certification audit 3.5 client 3.6 auditor 3.7 competence 3.8 guide 3.9 observer 3.10 technical area
    15

    Changes

    Section 4 Principles
    Edited 4.3 to delete one sentence that was no

    longer consistent with the new definition (3.7) of competence

    16

    Changes

    Section 7 Resource requirements


    Added 2 new requirements 7.1.2 Determination of competence criteria with reference to normative Annex A 7.1.3 Evaluation processes with reference to informative Annex B Revised 7.2.4 Deleted applicable personal attributes Added a note making reference desired personal behaviors in an informative Annex D
    17

    Changes

    Section 9 Process requirements


    9.1 General requirements 9.2 Initial audit and certification 9.3 Surveillance activities

    9.4 Recertification
    9.5 Special audits 9.6 Suspending, withdrawing or reducing the scope of certification 9.7 Appeals

    9.8 Complaints
    9.9 Records of applicants and clients

    18

    Changes
    9.1 general requirements 9.1.1 Audit programme 9.1.2 Audit plan 9.1.3 Audit team selection and assignments 9.1.4 Determining audit time 9.1.5 Multi-site sampling 9.1.6 Communication of audit team tasks 9.1.7 Communication concerning audit team members 9.1.8 Communication of audit plan 9.1.9 Conducting on-site audits 9.1.10 Audit report 9.1.11 Cause analysis of nonconformities 9.1.12 Effectiveness of corrections and corrective actions 9.1.13 Additional audits 9.1.14 Certification decision 9.1.15 Actions prior to making a decision
    19

    Changes
    9.2 initial audit and certification
    Added 1 new requirement 9.2.2.2 record of reasons for declining an application

    20

    Transition

    An IAF Technical Committee task force to recommended the transition period of 24 months following publication, which was agreed by the IAF TC, IAF General Assembly, and IAF-ILAC-ISO Joint Working Group Joint IAF-ISO Communiqu
    Deadline of 1 February 2013 for the transition
    21

    Transition

    IAF ID2:2011Information on the Transition of Management System Accreditation to ISO/IEC 17021:2011 from ISO/IEC 17021:2006
    Published 1 February 2011

    22

    ISO/IEC 17021:2006 Transition Suspensions and Withdrawals Globally

    23

    19 of 52 IAF member ABs suspended or withdrew accreditation of 68 CBs UKAS (12) RENAR (8) CAI (7) EMA (6) ENAC (5) ANAB, SINCERT, SAS (4 each) NAT, RVA (3 each) OAA, COFRAC, IPAC (2 each) CGRE/INMETRO, JAS-ANZ, BAS ESYD, INAB, LA (1 each)

    CB auditor competence

    IAAR-ANAB project to identify and agree on technical areas and how to apply them to QMS, EMS, and OHSMS to fulfill new ISO/IEC 17021 part 2 requirements on competence
    www.anab.org

    24

    AB assessment of CB competence

    IAF Technical Committee task force to harmonize AB assessments of CBs for competence to ISO/IEC 17021:2011

    25

    auditor competence

    Joint program by RABQSA and IRCA based on ISO/IEC 17021:2011


    Plan to offer competence-based certification of

    auditors for specific technical areas. Tools to be made available to ABs and CBs

    26

    How to seek clarification


    CASCO

    to ask a question CASCO for an interpretation


    Sean MacCurtain (maccurtain@iso.org)

    IAF regarding the application Norbert Borzek (norbert.borzek@dakks.de)

    27

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