This document discusses learning organizations and how knowledge is shared within organizations. It defines a learning organization as one that is purposefully designed to enhance and maximize learning. It outlines the different levels that learning can occur at, from the individual to group to organizational levels. Examples are provided of how knowledge sharing can take place between departments and through communities of practice. Both open and closed systems for storing organizational knowledge are examined.
This document discusses learning organizations and how knowledge is shared within organizations. It defines a learning organization as one that is purposefully designed to enhance and maximize learning. It outlines the different levels that learning can occur at, from the individual to group to organizational levels. Examples are provided of how knowledge sharing can take place between departments and through communities of practice. Both open and closed systems for storing organizational knowledge are examined.
This document discusses learning organizations and how knowledge is shared within organizations. It defines a learning organization as one that is purposefully designed to enhance and maximize learning. It outlines the different levels that learning can occur at, from the individual to group to organizational levels. Examples are provided of how knowledge sharing can take place between departments and through communities of practice. Both open and closed systems for storing organizational knowledge are examined.
This document discusses learning organizations and how knowledge is shared within organizations. It defines a learning organization as one that is purposefully designed to enhance and maximize learning. It outlines the different levels that learning can occur at, from the individual to group to organizational levels. Examples are provided of how knowledge sharing can take place between departments and through communities of practice. Both open and closed systems for storing organizational knowledge are examined.
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Learning Organization
Introduced By: Abdulla M. Al Kuwaiti
Objective By the end of the training session participants will be able to Define the key dimensions of a learning organization. Analyze and compare and contrast the different method that facilitate learning in the organization. Content What is Learning Organization? Different setup for organization learning. What is knowledge? How organization share knowledge? How organizations can store knowledge?
What Is Learning Organization? What people learn in organization (Maryam). Changing and adapting organization (Mohammed). A method of learning used in organization such as community of practice or knowledge sharing (Tala). Its All about encourage learning and sharing knowledge (Ghalia) Exchange experience from senior employees to new employees (Alia) Learning Organization: An organization that purposely design and construct its structure, culture and strategy to enhance and maximizes learning's.
Types Of Learning Organization Learning Organization Exploration Exploitation Introduce new activates to increase effectiveness. improve existing activates to increase effectiveness. Experiment using Strategic alliances and network, product team structure and cross-functional teams. Might involves implementing TQM, continuous improvements and benchmarking. Dimensions of the learning Organizations At individual level: Training, learning new skills abilities.
At the Group level: such product team structure, teams, cross-functional departments and COP.
At the organization level: Managers can promote learning through culture & structure the facilitate communication between individuals and groups.
Interorganizational level: Organization Interaction with the environment and learning from others.
Interorganizational
Organizational
Group
Individual How knowledge take place between them? Example of knowledge Sharing at organizational level (Product Division Structure)
R & D
Tide Marketing Ariel Marketing Example of knowledge Sharing at Organizational level (Product Division Structure) Performance Innovation Learning New Products: Ariel concentrated, concentrated +, for Cold water, front washing machine, top washing machine, liquid, powder, oxygen power, foam power for color clothes, white clothes.etc. Tide, 25% Ariel, 33% Other , 42% Positive Competition Learn from each other Market Share Panadol at Interorganizational level (Learn from others) Panadol at Interorganizational level (Learn from others) Ariel Ariel plus Ariel Super Plus Ariel For (white clothes color clothes) Ariel Gentle (for hand washing) Ariel All in one (clean + smell) Ariel 2 in one ( Cleaning + Freshness) Panadol Panadol Extra Panadol Ultra Panadol (Day Night) Panadol Light (gentle on stomach) Panadol All in One Panadol 2:1 (Cold & Flue) (Cough & Cold) Both of them are Low Differentiated Products Knowledge Sharing At Group level Knowledge Sharing at Group level (Community of Practice) - Power - Performance + Reliability
+ Power + Performance - Reliability
Engine Engineers Performance Engineers Parts Engineers Result of Sharing Knowledge + Power + Performance + Reliability + Comfort
VS VS Questions Knowledge is power for individual? Knowledge is power for organizations?
Power of knowledge for industrial organization 1 ton scrap metal = 5000 1 ton of Remanufactured metal = 50,000 1 ton of Horseshoes = 100,000 1 ton of Shaving Blades = 1,000,000 1 ton of Wrest watch hands = 3,000,000 1 ton of Best Wrist watch hands = 100,000,000
Questions Knowledge is power for organizations? Or Sharing that knowledge in organization is the power?
Is Sharing knowledge will Always Reflect a Good Performance in the Organization? Marketing Sales Manufacturing Will Sharing knowledge Always Reflect a Good Performance in the Organization? Design Team Design Team Share their Knowledge and Ideas Results Market Share Learning & innovation Sales Competitive Advantages Products are not focused Product Cannibalization: du to lake of differentiation between them Lack of competitive advantages lead to Lower sales and as a result lower market share Same people responsible to design more than 60 different models from 3 different companies (no focus on the product) Part B
Transferring knowledge Data, Information and Knowledge? Data Information Knowledge unprocessed facts, example numbers. data that has been interpreted so that it has meaning. is a combination of information, experience and insight that help in decision making. Can we store Data? Can we store information? Can we store Knowledge? Experiment 4 Volunteers Will see how the knowledge and word of the mouth is transferred between individuals.
If Organization depends on people to share knowledge then what happens if these people leave the organization? Then the organization has to have a way store its knowledge. Knowledge Embedded in Side a System Knowledge Embedded in Side an Open Systems (1. individual) (2. Group of the same field) (3. Teams from different fields) (4. Sum all together) (5. Solid System) (6. System will live) People leave the Org. Dubai Ports World
Close Systems that Stores Knowledge Knowledge Management Social media Share folder E-library Documents and reports Archives
Community of practice Learn from others or benchmarking Store knowledge in a system Open Systems Close Systems Product Team Structure Summary Different methods facilitate learning in the organization How organization can store Knowledge Dimensions of Learning Organizations Individual Level Group Level Interorganizational Level Organizational Level Examples Thank you for listening Learning outcome
Type of learning Description Example Low Learning Outcome (Verbal information) Define the key dimensions of a learning organization. Key Dimensions of a learning organization High Learning Outcome (Cognitive strategies) Analyze and compare and contrast the different method that facilitate learning in the organization Use different methods and examples to create a learning organization, experiment for knowledge transferetc Learning Style Supported Diverges: viewing concrete situations from many different points of view.
Assimilator: Theories, Abstract ideas and concepts (what is learning organization, dimensions of learning organizations).
Converges: practical examples of ideas and theories (different application and examples of learning organizations from different industries).
Learning Theories Reinforcement Theory: Asking participants, examples of positive and negative outcome of sharing knowledge in the organization. Expectancy Theory: Build on prior knowledge (from the needs analysis). Give Positive feedback. Clarify expectations (Sharing knowledge will lead to a certain performance). Adult learning Theory: Pedagogical (learner depend on instructor). Social learning Theory: people learn by observing others. Information Processing Theory: The Experiment
Principles of Learning Feedback: both instructor and trainee give feedback to each other. Reinforcement: Learning which is rewarded is more likely to be retained. Meaningful Material: material is related to trainees existing knowledge and Use plenty of examples and illustration. Multiple Sense Learning: Presentation methods which use more senses are more effective than using one sense only (telling, showing, visual, effects, pictures