2 - Business - Ethics - and - Governance2

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Business Ethics

and Governance
ZCMA6072
(or BRINGING CONSCIENCE BACK TO BUSINESS)
FACILITATOR:
Ahmad Zakie Ahmad Sharif
(zakiesharif@yahoo.com)
A Gentle Reminder
Morals refer to a persons personal philosophies about what is right or
wrong. It is personal.
Values are enduring beliefs and ideals that are socially enforced. It is
plural teamwork, trust, and integrity
Principles are specific boundaries for behavior that should NOT be
violated. Examples include human rights, freedom of speech and
fundamentals of justice.
Business ethics are organizational principles, values and norms that
may originate from individuals, organizational statements, or from the
legal system.
Business Ethics Concerns
1960s: Environmental issues; Civil rights issues;
Work place; Drug use. Modern consumer
movement
1970s: Employee militancy; Human rights issues;
Cover-ups; Transparency. CSR
1980s: Bribes etc; Influence peddling; Deceptive
advertising; Financial fraud. Stakeholders theory
1990s: Sweatshops; Corporate liabilities;
Financial mismanagement. Self regulation and
Globalization
2000s: Cybercrime; Financial misconduct/
Accounting fraud; Intellectual property;
Benefits of Business Ethics

EMPLOYEE COMMITMENT
AND TRUST

INVESTOR LOYALTY
ETHICAL CULTURE AND TRUST PROFITS
CUSTOMER SATISFACTION
AND TRUST
Relationships: The Stakeholders

Internal Stakeholders External Stakeholders


Employees Customers
Management Suppliers
Board of Directors Regulators
Special interest groups/others

PRIMARY STAKEHOLDERS VS SECONDARY STAKEHOLDERS


3 Approaches to Stakeholder
theory
Normative:
Identify guidelines, principles and values (how to treat
stakeholders)
Descriptive:
Studies actual behavior of the firm, addresses how
decisions and strategies are made for stakeholder
relationships
Instrumental:
Describes what happens if a firm acts in a particular way
INTERACTIONS BETWEEN COMPANY AND STAKEHOLDERS

SPECIAL INTEREST MASS MEDIA


GROUPS

EMPLOYEES
CUSTOMERS

COMPANY SHAREHOLDERS
REGULATORS

COMMUNITY SUPPLIERS

TRADE ASSOCIATIONS COMPETITORS


Steps of Social Responsibility

PHILANTHROPIC
Giving back to society
Issues in Social Responsibility
The Company: there needs to be a movement away from
self-serving issues and a narrow focus on profit.
A CC IMMIGRANTS
N G OU
g K I
in R AC N
TI
m T T N
ar RN
E SUSTAINABILITY G
l w T E FR
a D EC IN OBESITY AU
b EPT DS
lo I V
G EA RACISM
DV
ER S T
TIS
ING LO Consumer Protection
BS
POVERTY JO
IMPLEMENTING A
STAKEHOLDERS PERSPECTIVE
1. Assess the Corporate Culture
2. Identifying Stakeholder Groups
3. Identifying Stakeholders Issues
4. Assessing Organizational Commitment to Social
Responsibility
5. Identifying Resource and Determining Urgency
6. Gaining Stakeholder Feedback

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