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    Pega

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    sunilchopsey
    Pega Robotic Process Automation allows organizations to automate high-volume work traditionally done by employees to free people up for higher value tasks. It can bridge legacy systems, close data integration gaps, and wrap legacy integrations without changing underlying technologies. Pega offers robotic desktop automation and process automation to distribute work across desktops, humans, and servers for scalability. Key benefits include optimizing customer service, integrating customer channels and data, enforcing compliance, and allowing 24/7 workflow processing.

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    Pega

    Uploaded by

    sunilchopsey
    149 views1 page
    Pega Robotic Process Automation allows organizations to automate high-volume work traditionally done by employees to free people up for higher value tasks. It can bridge legacy systems, close data integration gaps, and wrap legacy integrations without changing underlying technologies. Pega offers robotic desktop automation and process automation to distribute work across desktops, humans, and servers for scalability. Key benefits include optimizing customer service, integrating customer channels and data, enforcing compliance, and allowing 24/7 workflow processing.

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    Pega

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    Pega Robotic Process Automation allows organizations to automate high-volume work traditionally done by employees to free people up for higher value tasks. It can bridge legacy systems, close data integration gaps, and wrap legacy integrations without changing underlying technologies. Pega offers robotic desktop automation and process automation to distribute work across desktops, humans, and servers for scalability. Key benefits include optimizing customer service, integrating customer channels and data, enforcing compliance, and allowing 24/7 workflow processing.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    149 views1 page

    Pega

    Uploaded by

    sunilchopsey
    Pega Robotic Process Automation allows organizations to automate high-volume work traditionally done by employees to free people up for higher value tasks. It can bridge legacy systems, close data integration gaps, and wrap legacy integrations without changing underlying technologies. Pega offers robotic desktop automation and process automation to distribute work across desktops, humans, and servers for scalability. Key benefits include optimizing customer service, integrating customer channels and data, enforcing compliance, and allowing 24/7 workflow processing.

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    of 1

    PEGA ROBOTICS

    PROCESS AUTOMATION
    Accelerate enterprise automation effort from tasks to processes

    The high-volume work traditionally done by ROBOTIC PROCESS AUTOMATION & DESKTOP AUTOMATION
    employees can now be automated eliminating the Key benefits customers experience with PEGA robotic automation
    need for human intervention and freeing people to • Optimize customer service processes by simplifying the desktop • Provide flexibility to scale up or down as work is queued
    perform higher value work. Pega Robotic Process • Orchestrate the customer journey by integrating customer channels, • Improve agility and speed to market to meet changing
    Automation is non-invasive and equips business data, and enterprise applications business needs
    organizations to bridge legacy systems, easily • Enforce regulatory and service-level agreement compliance • Enable 24x7 workflow processing.
    close data integration gaps, and wrap legacy
    system integrations without changes to underlying WORKFORCE INTELLIGENCE & ROBOTIC AUTOMATION
    technology investments Unlike RPA-only solution providers, Pega offers end-to-end Robotics, CRM, and BPM for any digital enterprise, giving
    Fast: An event driven approach to automation organizations the power to:
    makes Pega RPA faster and more resilient. • Identify workflow inefficiencies: As a first step, businesses can quickly where APIs don't exist. Solutions can be deployed in
    and more easily analyze their employee workflows to uncover weeks, quickly simplifying the employee experience,
    Robust: The broadest and deepest out of the box
    processes that are causing disruption in customer experience, such as which leads to a better customer experience.
    support for enterprise applications, custom and
    needless and error prone data rekeying across different apps. • Reduce repetitive tasks: Outside of customer service,
    legacy systems, coupled with object-level
    • Automate desktop processes: CSRs suffering from application overload many high-volume, low-complexity tasks traditionally
    integration makes Pega RPA more robust, and
    can now benefit from desktop applications operating in a single done by employees can now be automated without the
    reliable.
    seamless process—moving data between applications where need for human intervention.
    Flexible: Robotic Desktop Automation (RDA) and
    Robotic Process Automation (RPA) allows you to BENEFITS
    distribute work across desktops, humans, and
    servers so you can scale to meet business needs.
    Enterprise: Pega RPA is fully unified with
    Business Process Management (BPM) and Case
    Self-optimizing, AI-powered Robotic automation Free, cloud-based, AI- Expanded bot library
    Management to further drive operational efficiency marketing campaigns included in all new licenses powered app optimization accessible to all Pega clients

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