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    Identifying Strategies Used by Speaker

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    Mildred Ortiz
    The document identifies strategies used for active listening such as stopping to focus on the speaker, looking for non-verbal cues, listening for the overall message rather than individual words, being empathetic, asking questions, and paraphrasing. It also discusses strategies for accurate perception like analyzing your own perceptions, improving perception skills, and focusing on others. Finally, it outlines strategies for effective verbal communication like focusing on issues not people, being genuine rather than manipulative, empathizing rather than detaching, being flexible, valuing yourself, and using affirming responses.

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    Identifying Strategies Used by Speaker

    Uploaded by

    Mildred Ortiz
    107 views20 pages
    The document identifies strategies used for active listening such as stopping to focus on the speaker, looking for non-verbal cues, listening for the overall message rather than individual words, being empathetic, asking questions, and paraphrasing. It also discusses strategies for accurate perception like analyzing your own perceptions, improving perception skills, and focusing on others. Finally, it outlines strategies for effective verbal communication like focusing on issues not people, being genuine rather than manipulative, empathizing rather than detaching, being flexible, valuing yourself, and using affirming responses.

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    Identifying strategies used by speaker

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    The document identifies strategies used for active listening such as stopping to focus on the speaker, looking for non-verbal cues, listening for the overall message rather than individual words, being empathetic, asking questions, and paraphrasing. It also discusses strategies for accurate perception like analyzing your own perceptions, improving perception skills, and focusing on others. Finally, it outlines strategies for effective verbal communication like focusing on issues not people, being genuine rather than manipulative, empathizing rather than detaching, being flexible, valuing yourself, and using affirming responses.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    107 views20 pages

    Identifying Strategies Used by Speaker

    Uploaded by

    Mildred Ortiz
    The document identifies strategies used for active listening such as stopping to focus on the speaker, looking for non-verbal cues, listening for the overall message rather than individual words, being empathetic, asking questions, and paraphrasing. It also discusses strategies for accurate perception like analyzing your own perceptions, improving perception skills, and focusing on others. Finally, it outlines strategies for effective verbal communication like focusing on issues not people, being genuine rather than manipulative, empathizing rather than detaching, being flexible, valuing yourself, and using affirming responses.

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    IDENTIFYING STRATEGIES Identifies

    strategies used
    USED BY SPEAKER by speaker
    SAMPLE CONVERSATION 1
    STRATEGIES FOR GOOD
    COMMUNICATION
    Strategies for active listening
    STOP.
    Focus on the other person, their thoughts and
    feelings. Consciously focus on quieting your own
    internal commentary, and step away from your own
    concerns to think about those of the speaker. Give
    your full attention to the speaker.
    Strategies For Active Listening
    LOOK.
    Pay attention to non-verbal messages,
    without letting yourself be distracted.
    Notice body language and non-verbal
    cues to allow for a richer understanding of
    the speaker’s point.
    Strategies For Active Listening
    LISTEN.
    Listen for the essence of the speaker’s
    thoughts: details, major ideas and their
    meanings. Seek an overall understanding of
    what the speaker is trying to communicate,
    rather than reacting to the individual words
    or terms that they use to express themselves.
    Strategies For Active Listening
    BE EMPATHETIC.
    Imagine how you would feel in their
    circumstances. Be empathetic to the feelings of
    the speaker, while maintaining a calm center
    within yourself. You need not be drawn into all
    of their problems or issues, as long as you
    acknowledge what they are experiencing.
    Strategies For Active Listening
    ASK QUESTIONS.
    Use questions to clarify your
    understanding, as well as to
    demonstrate interest in what is being
    said.
    Strategies For Active Listening
    PARAPHRASE.
    If you don’t have any specific questions to ask,
    you may choose to repeat back to the speaker,
    in your own words, what you have taken away,
    in order to allow the speaker to clarify any
    points (Weger et al., 2010).
    Strategies For Accurate Perception
    ANALYZE YOUR OWN PERCEPTIONS.
    Question your perceptions, and think about how
    they are formed. Check in with others around you
    regularly, and be aware of assumptions that you
    are making. Seek additional information and
    observations. You may just need to ask people if
    your perceptions are accurate.
    Strategies For Accurate Perception
    WORK ON IMPROVING YOUR
    PERCEPTION.
    Increase your awareness of barriers to perception,
    and which ones you tend towards. Check in with
    yourself regularly. Seek honest, constructive
    feedback from others regarding their perceptions
    of you as a means of increasing your self-
    awareness.
    Strategies For Accurate Perception
    FOCUS ON OTHERS.
    Develop your ability to focus on other
    people, and understand them better by
    trying to gather knowledge about them,
    listening to them actively, and imagining
    how you would feel in their situation.
    Strategies For Effective Verbal
    Communication
    FOCUS ON THE ISSUE, NOT THE PERSON.
    Try not to take everything personally, and similarly,
    express your own needs and opinions in terms of the job
    at hand. Solve problems rather than attempt to control
    others. For example, rather than ignoring a student who
    routinely answers questions in class with inappropriate
    tangents, speak with the student outside of class about
    how this might disrupt the class and distract other
    students.
    Strategies For Effective Verbal
    Communication
    BE GENUINE RATHER THAN
    MANIPULATIVE.
    Be yourself, honestly and openly. Be
    honest with yourself, and focus on working
    well with the people around you, and
    acting with integrity.
    Strategies For Effective Verbal
    Communication
    EMPATHIZE RATHER THAN REMAIN
    DETACHED.
    It is important to demonstrate sensitivity, and
    to really care about the people you work with.
    If you don’t care about them, it will be difficult
    for them to care about you when it comes to
    working together.
    Strategies For Effective Verbal
    Communication
    BE FLEXIBLE TOWARDS
    OTHERS.
    Allow for other points of view, and be
    open to other ways of doing things.
    Diversity brings creativity and innovation.
    Strategies For Effective Verbal
    Communication
    VALUE YOURSELF AND YOUR OWN
    EXPERIENCES.
    Be firm about your own rights and needs.
    Undervaluing yourself encourages others to
    undervalue you, too. Offer your ideas and
    expect to be treated well.
    Strategies For Effective Verbal
    Communication
    USE AFFIRMING RESPONSES.
    Respond to other in ways that acknowledge
    their experiences. Thank them for their input.
    Affirm their right to their feelings, even if you
    disagree. Ask questions, express positive
    feeling; and provide positive feedback when
    you can.
    Reference:
    Effective Communication: Barrriers and
    Strategies.Centre for Teaching Excellence,
    University of Waterloo
    SAMPLE CONVERSATION 2
    SAMPLE CONVERSATION 3

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