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a Microsoft Windows Server 2003

Environment

Chapter 8:
Implementing and
Managing Printers
 Objectives

• Understand Windows Server 2003 printing terms

and concepts
• Install and share printer resources
• Configure and manage installed printers
• Publish printers in Active Directory
• Troubleshoot printer problems

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Windows Server 2003 Printing
Concepts
• These concepts are required for configuring and
troubleshooting Windows Server 2003 printing:
• Print device
• Printer
• Print driver
• Print server
• Print client

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Windows Server 2003 Printing
Concepts (continued)

• For efficient printing, network has following

hardware requirements:
• One or more computers as print servers
• Sufficient space on a hard drive for the print server
• Sufficient RAM beyond that of minimum Windows
Server 2003 requirements

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 Understanding Network
Printing
• User sends job to local printer
• Job is spooled on local computer
• Directed to specific port, e.g., LPT1
• User sends job to network printer
• Print client generates a print file
• Print file is rendered
• Print job is spooled on client machine

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 Understanding Network
Printing (continued)
• If remote printer ready, print file is transmitted to
Server service
• Network print server processes print file (router, print
provider, print processor, and print monitor)

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indows Server 2003 Environment
 Installing and Sharing Printer
Resources
• The following sections discuss:
• Installing a local printer
• Sharing printers for access to network users
• Connecting to an existing network printer

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 Adding a Printer as a Local
Device
• Smaller networks may share print devices
connected directly to a local port
• Need administrator privileges to install
• Use Add Printer Wizard for Windows Server
2003, configuration options include:
• Make, model, driver, port, default status, sharing
• Printers can be detected by Plug & Play or
manually configured

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Adding a Printer as a Local
Device (continued)

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 Activity 8-1: Installing a Local
Printer
• Objective: Use the Add Printer Wizard to install a
local printer
• Log on using an administrative account
• Start the Add Printer Wizard
• Configure the printer manually, setting
manufacturer and make
• Finish configuration
• Verify that printer is installed
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 Activity 8-2: Sharing a Local
Printer for Network Access
• Objective: Share an installed printer to allow
network access
• Start  Printers and Faxes
• From the Properties of the printer, configure
sharing
• Verify that printer becomes shared

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Activity 8-2: Sharing a Local
Printer for Network Access
(continued)

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indows Server 2003 Environment
Adding a Printer as a Network
Device
• Print device can be installed as a network device
rather than directly connected to local print server
• Will communicate via TCP/IP (or other protocol)
• Add Printer Wizard also used to install a print device
on the network
• Primary difference in configuration
• Create a new TCP/IP port rather than using local port
using the Add Standard TCP/IP Printer Port Wizard

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Adding a Printer as a Network
Device (continued)

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 Activity 8-3: Installing a
Network Printer
• Objective: Install a network printer using the Add
Printer Wizard and by browsing the network
• Start  Printers and Faxes
• Open Add Printer Wizard and add partner’s
network printer
• Verify that the new printer appears, then delete it
• As an alternate method, connect to the printer
through the shared resources of the network and
verify that it installs correctly

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indows Server 2003 Environment
 Configuring and Managing
Printer Resources
• Initial configuration of a printer done at
installation through Add Printer Wizard
• Additional configuration can be done through
Properties of installed printer

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 Configuring an Existing Printer
• Can modify configuration settings through
Properties

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indows Server 2003 Environment
Activity 8-4: Exploring Printer
Properties
• Objective: Explore the configurable properties for
an installed printer
• Start  Printers and Faxes
• Open the Properties of the printer
• Browse the tabs and attributes available in the
Properties menus
• Especially note the Sharing and Security tabs

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Activity 8-4 (continued)

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indows Server 2003 Environment
 Activity 8-4 (continued)
• Sharing tab
• Allows you to enable or disable printer sharing and
Active Directory publishing
• Security tab
• Allows you to control printer permissions

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Activity 8-4 (continued)

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indows Server 2003 Environment
 Activity 8-5: Configuring
Printer Permissions
• Objective: Configure printer security permissions
• Start  Printers and Faxes
• Open the Properties of the printer  Security tab
• Add and remove permissions for various groups
• Test that printing is available as requested for
some groups but not for others

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Activity 8-5 (continued)

You can view a

user’s effective
printer permissions
via Advanced
Security Settings of
a printer

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indows Server 2003 Environment
 Printer Pools and Priorities
• A printer pool is a single printer connected to a
number of print devices
• Multiple physical print devices function as a single
logical printer
• High-volume environments
• Reduced printing time
• Configured on Ports tab of printer’s Properties

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Printer Pools and Priorities
(continued)

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indows Server 2003 Environment
 Printer Pools and Priorities
(continued)
• The priority of a printer is set from the Advanced
tab of the printer’s Properties
• Priority is a number from 1 (lowest) to 99
(highest)
• To ensure that a specific user always has the
highest priority, allow only that user access to the
highest priority printer

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indows Server 2003 Environment
Printer Pools and Priorities
(continued)

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indows Server 2003 Environment
 Activity 8-6: Configuring
Printer Pooling
• Objective: Configure two printers to use the
printer pooling feature in Windows Server 2003
• Start  Printers and Faxes  Add Printer
• Use the Add Printer Wizard to install and
configure a new printer to LPT2
• From the Properties of the installed printer, enable
printer pooling from the Ports tab and add an
existing printer to the pool

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indows Server 2003 Environment
Setting Up and Updating Client
Computers
• After printer is installed and configured
• Set up client computers to print to the print server
• Clients running Windows 2000, Windows Server
2003, or Windows XP automatically download
print driver upon connection
• Windows 95, 98, ME and NT 4.0 download if
available, otherwise can be manually added
• Older Windows versions and non-Windows must
have print driver manually installed
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indows Server 2003 Environment
 Activity 8-7: Installing
Additional Print Drivers
• Objective: Install additional print drivers for the
Windows 98 operating system
• Start  Printers and Faxes
• Printer Properties  Sharing tab  Additional
Drivers
• Follow directions in the exercise to install the
desired driver

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indows Server 2003 Environment
 Managing Print Queues
• Print jobs are queued while waiting for an
available printer to be ready
• To view print queue, double-click the printer icon
in the Printers and Faxes tool
• Users with Print permission can pause, resume,
restart, or cancel printing of their own documents
• Users with Manage Documents permission can
pause, resume, restart or cancel printing of other
users’ documents

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indows Server 2003 Environment
 Internet Printing Protocol

• The Internet Printing Protocol (IPP) specification

allows printers to be managed via a Web browser
• URL of the form http://printservername/printers
• IPP support is build into Windows Server 2003
but requires Internet Information Services (IIS)
• IIS not installed by default

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indows Server 2003 Environment
 Internet Printing Protocol
(continued)
• Clients running Windows 2000, XP and Server
2003 can connect to existing printers using Web
interface or Add Printer Wizard
• Add Printer Wizard URL is
http://printservername/printers/printername/.printer

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indows Server 2003 Environment
Internet Printing Protocol
(continued)

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indows Server 2003 Environment
Internet Printing Protocol
(continued)

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indows Server 2003 Environment
 Internet Printing Protocol
(continued)
• Benefits of using IPP
• Simplifies administrative management of printers from
any system on the network
• Does not require printers to be installed on local client
system
• Can print to other locations over the Internet, allows
users access to remote printers

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indows Server 2003 Environment
Internet Printing Protocol
(continued)

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indows Server 2003 Environment
 Printer Command-Line
Utilities
• Windows Server 2003 provides a number of built-
in VBScript files
• Allow printers to be managed from command line
• Because the utilities are VBScripts, they must be
invoked using Windows Script Host (WSH)
• Command-line version is cscript.exe

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indows Server 2003 Environment
 Printer Command-Line
Utilities (continued)
• Example command to display current
configuration of a printer named HPLaserJet-
Server01
• cscript prncnfg.vbs –g –p hplaserjet-server01

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indows Server 2003 Environment
Printer Command-Line
Utilities (continued)

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indows Server 2003 Environment
 Print Spooler
• Jobs are spooled on the hard disk of the print
server by default
• For Windows Server 2003, spooling occurs in the
WINDOWS/system32/spool/PRINTERS folder by
default
• Not optimal for high-volume printing because it is
located in the same volume as the Windows operating
system files

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indows Server 2003 Environment
 Print Spooler (continued)

• For best performance

• Move the print spool folder to a different partition
• On a dedicated disk optimally

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indows Server 2003 Environment
 Activity 8-8: Changing the
Location of the Spool Folder
• Objective: Move the print spool folder to a
different volume to improve printing performance
• Start  Printers and Faxes
• File menu  Server Properties  Advanced tab
• Complete the process of moving the folder
following the directions in the exercise

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indows Server 2003 Environment
 Publishing Printers in Active
Directory
• Shared printers can be published into Active
Directory to help users find network printer
resources
• Windows 2000- and Windows Server 2003-
compatible printers installed on a domain print
server are automatically published
• On earlier Windows versions, can be published
manually
• Use VBScript pubprn.vbs to automate process

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indows Server 2003 Environment
 Activity 8-9: Publishing
Printers in Active Directory
• Objective: Configure printer publishing settings
and publish printers manually in Active Directory
• Start  Administrative Tools  Active Directory
Users and Computers  View menu
• Configure the searchable features of a printer and
find it by its features
• Unpublish the printer, search again, and observe
the results

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indows Server 2003 Environment
 Troubleshooting Printer
Problems
• Print jobs will not print
• Ensure printer is online, there is enough disk space for
spool folder, not out of paper
• Printer output appears garbled
• Ensure that you have the correct drivers
• Users receive an Access Denied message when
attempting to print
• Review and correct permissions

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indows Server 2003 Environment
 Troubleshooting Printer
Problems (continued)
• Users cannot find an existing printer when
searching Active Directory
• Ensure printer is published
• Printer only works at certain times of the day
• Change printer availability or direct user to a different
printer
• Windows 95/98/ME users cannot connect to a
printer
• Make required drivers available

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 Troubleshooting Printer
Problems (continued)
• Print jobs become stuck in the print queue
• Restart from the print server
• Print device failure
• Redirect print jobs if necessary

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indows Server 2003 Environment
 Activity 8-10: Configuring the
Spooler Service
• Objective: View and configure properties of the
spooler service
• Start  My Computer  Manage
• Follow directions in exercise to view and
configure various properties

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indows Server 2003 Environment
 Summary
• Components of a printing system include print
devices (local and network), printers, print drivers,
print servers, print clients
• A printer is a configurable object that controls the
connection to a print device
• Main tool for installing printers is the Add Printer
Wizard
• Printer configuration options can be modified
through the Properties of the printer

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indows Server 2003 Environment
 Summary (continued)
• Printer permissions include:
• Print, Manage documents, Manage printers, Special
permissions
• Printer priorities can be set from 1 to 99
• A printer pool is a single printer connected to a
number of print devices
• A print queue contains jobs that are waiting to
print
• Can be managed by users with appropriate permissions

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indows Server 2003 Environment
 Summary (continued)
• Alternatives to managing printers via the Printers
and Faxes tool:
• Internet Printing Protocol
• Printer command-line utilities (VBScripts)
• Spool folder should be located carefully
• Shared printers can be published into Active
Directory for ease in locating appropriate features
• Common printer problems and standard fixes are
used for troubleshooting

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