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ONLINE Food Delivery System: FA19-BSE-128 Name: Sharjeel Sajid

This document describes an online food ordering system that allows customers to browse restaurant menus and place orders online instead of over the phone. The system will use MS Access as a database and allow customers to choose delivery or pickup and payment options. The objectives are to improve efficiency, customer experience and stand out from competitors. Key features will include an online menu, order confirmation, and promotion of the restaurant. The system will be designed using use case diagrams and entity relationship models.

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Muhammad Hassan
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49 views

ONLINE Food Delivery System: FA19-BSE-128 Name: Sharjeel Sajid

This document describes an online food ordering system that allows customers to browse restaurant menus and place orders online instead of over the phone. The system will use MS Access as a database and allow customers to choose delivery or pickup and payment options. The objectives are to improve efficiency, customer experience and stand out from competitors. Key features will include an online menu, order confirmation, and promotion of the restaurant. The system will be designed using use case diagrams and entity relationship models.

Uploaded by

Muhammad Hassan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ONLINE Food Delivery

System
FA19-BSE-128
Name: Sharjeel Sajid
ABSTRACT

• This project is aimed at developing a complete online ordering system for use in the food
service industry which will allow the restaurants to quickly and easily manage an online
menu which customer can browse and use to place orders with just a few clicks.
• The customers will have to choose whether they want the food to be delivered to them or
it will be packaged for pick up and the payment method will be upon delivery or pick up. 
• The development of this system will be based on MS Access as a database management
system
INTRODUCTION

• In today’s age of fast food and take-out, many restaurants have chosen to focus
on quick  preparation and speedy delivery of orders rather than offering a rich
dining experience.
• Until very recently, All of these delivery orders were placed over the phone, but
there are many disadvantages to this system, including the inconvenience of the
customer needing to have a physical copy of the menu, lack of a visual
confirmation that the order was placed correctly, and the necessity for the
restaurant to have an employee answering the phone and taking orders.
PROBLEM STATEMENT

• The challenges encountered by the existing system serve as a major drawback


to the realization of efficiency and customer satisfaction. The experience of
ordering in most fast-food restaurants is not pleasant for the customers.
• Customers will have to make long queues before placing their orders especially
during peak hours and then the ordering staff will record customer orders. Having
placed their order, the customer must then wait near the counter until their order is
ready for collection.
 
Objectives

• To increase efficiency and improve services provided to the customers


through better application of technology in daily operations. 
• To be able to stand out from competitors in the food service industry
• To enable customers to order custom meals that aren’t in the menu
• To enable customers to have a visual confirmation that the order was placed
correctly.
• To enable customers to know food ingredients before ordering.
FEATURES

• The takeaway ordering is a win-win solution for restaurant owners and


customers. Restaurant owners get paid in advance, they save lot of time as
they don’t have to take manual orders over the phone which can even cause
errors and confusion.
• Maximize your business potential through increased exposure to hungry
customer
SYSTEM TOOLS

• MS Access for database


• USE CASE VISIO SOFTWARE
• ER DIAGRAM USE VISIO SOFTWARE
DATABASE
SYSTEM DESIGN

Use case diagram


DATABASE
SYSTEM DESIGN
ER Model
DATABASE Relational Model
SYSTEM DESIGN
MODULES

Admin:
• Can add or delete Item in the list.
• Can update the prices of the items.
User:
• User can select his food and place the order.
Restaurant Employee:
• They can check the order.
LIMITATIONS

• Requires internet connection and also the user must be computer literate.
• he set back of the system is that the customers targeted are adults with access to
computer systems while the minors might have to go physically to the restaurant
to purchase the food that they want or order food the food with the help of an adult. 
• The other limitation is that the system will only be convenient to people with a
small geographical region, basically just around the restaurant i.e., can only help
a small area.
FUTURE DIRECTION

The following section describes the work that will be implemented with future releases of the software.
• Allow customers to customize food orders
• Enhance User Interface by adding more user interactive features. Provide Deals and promotional
Offer details to home page.
• Provide Recipes of the Week/Day to Home Page
• Add different payment options such as PayPal, Cash, Gift Cards etc. Allow to save payment details for
future use.
• Allow to process an order as a Guest
System
Snapshots
System Snapshots
System Snapshots
System Snapshots
System Snapshots
System Snapshots
System Snapshots
THANKYOU

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