Shared Economy and Platforms

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Sharing Economy and

Platforms
The Sharing Economy &
Collaborative Consumption:
Creating More Efficient Markets Through
Technology

Based on the Sharing Economy Chapter in:


http://gallaugher.com/book
Sharing Economy / Collaborative
Consumption
Characteristics may include: tech-powered market places, fuel more efficient matching of supply and demand, supplier/consumer
pooling, lower costs, enable more efficient resource use, and provide a level of reach and services heretofore unavailable.

Share Inventory

Citizen Services

Rent Assets

Peer Finance
Why Become a Sharing
Economy “Citizen Supplier”?
• Ripe Economic Conditions
• Many suppliers have (underutilized)
inventory & skills
• Services w/o overhead
– Marketplace handles marketing, payment,
website, and more
– Social media fuels awareness &
endorsement
• Social media improves security
– 360° ratings, profile-linked participation
• 34,000 cities in 192 countries
• 11 million guests in 5 yrs
• guest to listing ration = 11 to 1
• More offerings than any single
hotel group
• Both sides pay: guests pay 6% to
12% fee, and hosts a 3% fee
• Two-step verification (social media
& offline documents)
• All communication handled &
monitored through firms platform.
• Competitive advantage from:
• Two-sided network effects
(buyers/sellers)
• Switching Costs (reviews/rep)
• Now in: 300+ cities in 58 countries
• over $1B in rides in ‘13, $10B expected in
‘15 keeping about 20%
• $1.2B fundraising round in Spring 2014
was the biggest single amount ever raised
by any privately held tech start-up, valuing
firm at more than $18 billion
• Sept. ’15 another $1.2B at $51B for China
• growth is minting over 50,000 new jobs a
month
• Driver background check, only late model
cars, must be Uber-inspected
• Uber-upside?
– environmentally friendly, more parking,
fewer DUIs, city visits more appealing
(trustworthy), better jobs
• Surge pricing to match supply & demand
– balance two-sided market
• API to increase distribution & experience
– United, TripAdvisor, Hyatt, OpenTable,
Spotify
Platforms – Tools to accelerate your game
Platform Economy – Basics
Platforms
Platforms
• Why does a Platform Exist
– The Goal of the Platforms is to enable
interactions between Producers and Consumers
• What is a Platform
– It’s a Plug and Play Business Model that allows
multiple participants (producers and consumers)
to connect to it, interact with each other and
connect and create value
Platforms
• How does it do that?
– Architecting incentives that pull these
participants to the platform
– Providing a central infrastructure on which
participants create and exchange value
– Matching participants with each other and with
content/goods/services created on the platform
The Three Key Shifts

• From Resource Control to Resource


Orchestration
• From Internal Optimization to External
Interaction
• From a Focus on Customer Value to a Focus
on Ecosystem Value
Rent the Runway:
Entrepreneurs Expanding an Industry by Blending
Tech with Fashion

Based on the Rent the Runway Chapter in:


http://gallaugher.com/book
Fashion Company with a
Technology Soul
“Look
“Look beyond
beyond the
the exquisite,
exquisite, high-end
high-end fashion
fashion lovingly
lovingly delivered
delivered
to
to delighted
delighted customers
customers and
and you’ll
you’ll see
see aa massive,
massive, ultra-complex,
ultra-complex,
precision-scheduled
precision-scheduled reverse
reverse logistics
logistics business,
business, with
with deep
deep
industry
industry partnerships,
partnerships, world-class
world-class analytics,
analytics, aa growing
growing mobile-
mobile-
and
and social-enabled
social-enabled model
model that
that encourages
encourages return
return engagement,
engagement,
and
and more.”
more.”
-- Jenn
Jenn Hyman
Hyman
CEO/co-founder
CEO/co-founder Rent
Rent the
the Runway
Runway
From the VC
“We
“We didn’t
didn’t back
back [Rent
[Rent the
the Runway]
Runway] as
as aa fashion
fashion start
start up.
up. It’s
It’s the
the
sharing
sharing economy
economy meets
meets the
the Facebook–Instagram
Facebook–Instagram generation.”
generation.”
-- Juliet
Juliet de
de Baubigny
Baubigny
Partner,
Partner, Kleiner
Kleiner Perkins
Perkins
Social

Social Proof:
Positive influence created when someone finds out that others are doing
something.
Mobile
Storefronts
Data
• Demographics & user-entered
data
• Browsing, ‘favorites’, purchases
• On-site social data (rave or pan
reviews)
• Other social media (Facebook,
Pinterest, Twitter, Instagram)
• E-mail campaigns
• A/B Testing
• Operations data (how long do
dresses last by fabric, designer,
type)
Demand Pricing:
Pricing that fluctuates based on user interest and available supply.
Expansion
Unlimited
Rent the Runway

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