Hindustan Unilever LTD: Meeting Employee Expectations: Section - B Group - 10

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Hindustan Unilever Ltd: Meeting

Employee Expectations

Section – B
Group - 10
Situational Analysis - HUL
• Over eight decades, HUL developed as one of the largest organizations in the FMCG sector and created many
strong brands. Known as the "leadership machine" or the CEO factory of India

• Ethics are at the heart of the business and looks after the well being of not only its employees, but also their family
members

• Between 2001 and 2004, faced increasing competition and price wars due to which they slipped to the fourteenth
spot in the dream employer list

• Reanalyzed the needs of the modern employee and found out that they are looking for exciting work, growth
opportunities, rewards, recognition, work life balance and a congenial work culture

• Linked compensation with market trends, followed the "70-20-10" rule for employee development and introduced
the Levers Business Leadership Training Program
the present scenario
So what is the problem?
Despite HUL's success as an employer,
Leena Nair (the present CHRO of
HUL had manufactured a turnaround Unilever) had three concerns:
by 2011: through dedicated HR
initiatives, it was recrowned "Best
Employer" by Aon Hewitt. It was one
of the top companies in the FMCG talent retention
sector, and one of the most desirable
workplaces for fresh business school keeping the CEO factory
graduates across the country. running

transmission of HUL's core


values
Retaining HUL's highly trained and
polished managerial pool
HUL invests extensively in the development of its employees, and consequnetly, one of its
biggest strengths is its managerial pool. For this very reason, HUL is a popular poaching
ground for managerial talent. Leena Nair must thus put into place measures to prevent this
from happening.

Given that HUL has focused extensively on meeting employee expectations, training and
development programs, and developing a family like work culture, we suggest the
introduction of monetary incentives.
Are you ready?

1 2

Retention bonus Loyalty Bonus


A retention bonus component should be A component of loyalty bonus in annual
introduced. This would entail paying a salary packages would encourage the
bonus upfront when the employee joins, employees to stay longer. Loyalty bonus
which would have to be returned if the means providing additional
employee leaves the organization before compensation proportional to the number
a stipulated time frame. This incentivizes of years an employee has been a part of
employees to stay on for a longer period. the organization.

STOP START
How should HUL continue its Action Items
legacy as a CEO factory?
1 Identify potential candidates for
leadership positions early on

2 Give these employees the opportunity to


HUL is known for turning out take on managerial challenges under the
exemplary leaders, both in its own mentorship of senior HUL executives.
organization and beyond. One of the
central questions now is how to keep Assign the identified managers to roles in
3
this talent development machine different HUL units and sites, both rural
running. and urban.
How can HUL enable 1 Maintain culture fit as one of the top
recruits to fit into the priorities in campus placement

HUL's Mission and interviews and when offering PPOs to


interns.
Values?
Provide the employees greater exposure
Making recruits and employees believe in 2
to HUL's culture through dialogue with
the company's culture and get them to top management. Not only the CEO, but
align with the mission and value of the other senior executives should be
firm is one of the hurdles that HUL involved in sessions with young HUL
management faces. We propose the managers to inculcate organizational
following steps Nair should take. STOP
values in them.

START
Thank you

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