Module Interim - Design Thinking Approach
Module Interim - Design Thinking Approach
Kaedah pelaksanaan:
pertandingan kumpulan
Content of modules
Module 1 – Introduction & Group Formation
Module 2 – Empathizing & Defining
Module 3 - Ideating
Module 4 - Developing Prototype
Module 5 – Market Testing
Module 6 – Pitching/Presentation/Competition
Module 1: Introduction & Group
Formation
Ethos
Learning by doing
Empath
Ideate
ize
Prototy
Explore about Define Brainstorm pe
the audience to produce
for whom you as many Test
are designing Create a Build a
creative
via point of representatio
solutions as Share
observation & view (POV) n of 1 or
possible. your
interview. which is more ideas to
Defer prototype
Who is my based on show to
judgment d idea
user? user needs & others.
Crazy & with your
insights. How a
to :show
What matters wild ideas Note e is original
to this person? What are my t yp
rotoidea?
encouraged p r ough user for
their needs? just a
draft feedback
Module 2: Empathizing & Defining
Empathi
Ideate
ze
Prototyp
Define
L i st e n t o r i c h stories… e
re s p o n s e s …
Observe Test
i n te r v i e w &
Engage…
inter a c t w i t h u s e r s
e x p e r ie n c e w h a t
Im m e r s e …
user e x pe r i e n c e s
e r i n s i g h t s – a
…to uncov
n to i n n o v a t i v e
yo ur o bse rvation?
So, what is
Empathi
Ideate
ze
Prototyp
Define
e
Test
Empathi
Ideate
ze r ibe !
do n’t pr es c
Describe, Prototyp
Define
e retation
Observation Assumption/Interp
Objective Subjective
Descriptive Prescriptive
Test
Factual Emotional
Derived from v ed from yo ur e xperience
your senses Deri
(sight, smel
l, sound, fee
l)
Inspiration through Empathy
Inspiration through Empathy
Inspiration through Empathy
Look at your end user and think about what would make their
experience better, more unique, or more pleasurable and then work
backward”
Jonah Staw,
Empathi
Ideate
ze
… … m a k i n g s en s e o f
Prototyp
the widesperead
Define
information Test
…unpack &
sy n th e s iz e e m p at h y
f in d in g s in to n e e d s &
insights
… cra f t a m ea n i n g fu l
and actionable
Know What Customers Really Want
Jill did not think of herself as being
creative as she did not have what is
generally considered a ‘creative’
job. What she did have, however,
were a Pinterest account and a
passion for cooking; and once she
pinned a picture of some very
special Piñata cookies she had
made. This picture captured
people’s imagination and went
viral, so
her Pinterest account skyrockete
d to over 1.8 mil follower
Module 3: Ideating
d y s t o r m ing
Bo
Empathi p h y s i c a ll y i on
Ideate … a s i t u a t
ze x p e r i e n cing
e g m e nt
Prototyp r j u d
Define …defe s en c o u r a g e d
l d i d e a
…ew i g”
…from identifying “ t e st i n
p h y s i ca ll y
…
n erate Test ond
pro b l em s t o c re a ti n g … t o g e
ed i d e a s b ey
unexpect e t c h ing
r s k
solutions talking o
… p u s h i n g fo r a w i d e st
pos s i b l e r a n g e o f i de a s
Module 4: Developing Prototype
Empathi
Ideate
ze
Show doDefine n’t tell Prototyp
… t es t p o s s i b i li t i e s e
learn
… to c o m m u n i c a t e
… to fa il q u ic k ly a n d
cheaply
Offer more simplicity
John Maeda
The Laws of Simplicity
Offer more simplicity
1. Wallet/Purse
Designing a new wallet/purse to improve user
experience of using a wallet/purse
1 - Interview
Take Notes from interview 4 - Take a stand with a
Switch Roles & Repeat Interview point-of-view
Needs + Insights
2- Dig deeper
Use Why? often 5 - Ideate
Switch Roles & Repeat Interview Sketch
Create solutions
3 - Capture Findings “GO FOR VOLUME!”
What are goals and wishes Idea generation, not evaluation
Simulation