The Psychology of Tourism
The Psychology of Tourism
The Psychology of Tourism
PSYCHOLOGY
OF TOURISM
CHAPTER 1
Learning outcomes:
1. Discuss the factors that motivate people to
travel
2. Explain the relationship of needs, wants and
motives to tourist motivation
3. Describe the push/pull model
4. Explain the relation between Maslow’s
hierarchy of needs and the travel motivations
listed in travel literature
5. Describe the characteristics of psychocentrics
and allocentrics
Learning outcomes:
A. Business Travelers
-Regular Business Travelers
-Business travelers attending meetings, conventions,
and congress
-Incentive Travelers
Regular Business Travelers
Cost of the trip is shouldered by the company
The volume and rate of growth of business travel is not
affected by the cost of travel
Business travelers are well-educated, rich, have high-
level jobs, tend to fly often
For female business travelers, they are slightly younger,
tend to stay longer at the destinations, single, likely to
attend a meeting or convention, travel is booked through
a travel agent, prefer downtown accommodation closer to
work and more concerned with safe accommodation
facilities.
Incentive Travelers
Pleasure/Personal Travelers
END
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