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OBJECTIVES
Defines FOOD & BEVERAGE (F&B).
Defines FOOD & BEVERAGE SERVICES (FBS). Understand Why is FBS important? Name FBS in your community. Activity 1 Let Me Know Before we will proceed to our lesson: 1. What is your ideas about the Food and Beverage Service? 2. Give at least five (5) names of Food & Beverage Services that can be found in your community? 3. What have you observed in terms of services they offer? Introduction FOOD & BEVERAGE (F&B) Definition Food and beverages means meals, snacks or edible substances or liquids for drinking. FOOD & BEVERAGE SERVICES (FBS) Exploratory 7 / 8 FBS can be broadly defined as the process of preparing, presenting and serving of food and beverages to the customers. FOOD & BEVERAGE SERVICES (FBS ) Why?
The main aim of food and
beverage operations is to achieve customer satisfaction. FOOD & BEVERAGE SERVICES (FBS ) Why? To satisfy the following needs: 1. Physiological 2. Economical 3. Social 4. Psychological FOOD & BEVERAGE SERVICES (FBS ) Why? PHYSIOLOGICA L
The need to taste different
varieties of food. To provide professional, hygienic, and attentive service. To provide high quality FOOD & BEVERAGE SERVICES (FBS ) Why? ECONOMICAL
The need to get F&B
Services at the invested cost. To impart value for money. FOOD & BEVERAGE SERVICES (FBS ) Why? SOCIAL
The need to find
friendly atmosphere. To retain the existing customers and to bring in new ones. FOOD & BEVERAGE SERVICES (FBS ) Why? PSYCHOLOGICAL
The need to elevate self-
esteem. TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES Purchasing Product
The purchaseris responsible for
purchasing a product. The purchasing department works with accounts department to keep the information on allocated budget and balance budget. He studies the market, and analyzes and selects suppliers, wholesalers, and the contemporary market prices.
TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES Receiving the Product
The receiver receives the
products from the suppliers / purchasers. He checks the product for right quality and quantity. TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES Storing and Issuing the Product
The store men carry out the task
of storing received supply and issuing it to respective departments. They update the stock database, and manage old and new material in the stock. They also keep record of stock to the latest date. TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES Preparing and Presenting an F&B Product This includes preparation of various food items and fresh beverages. The cooksprepare various foods and the bar tenders prepare cold beverages such as mock tails and cocktails. They also make the dish most presentable by arranging food on platter and decorating it in an attractive manner. The beverages are also decorated by using fruit slices, decorating the glasses, sippers, and stirrers. TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES Consuming the F&B Product
This part is played by the
guests. At the service end, the respective staff takes inventory of the consumed and balanced stock of food and beverages and keeps it updated to latest figures. TYPES OF FOOD AND BEVERAGE SERVICES OPERATION / ACTIVITIES Types of Food and Beverage Service Establishments Types of Food and Beverage Service Establishments 1. Bistro 8.Health Food and 2.Bar Vegetarian Restaurant 3.Coffee Shop 9.Fast Food 4.First Class Restaurant 10.Cafeteria 5.Restaurant 11.Public Houses 6.International 12.Wine Bars Restaurant 7. Themed Restaurant Bistro small restaurant with a French hone style, serving moderately prices simple meals in a modest setting with alcohol Bar long raised narrow table of bench designed for dispensing beer or other alcoholic drinks originally chest high, and bar, often brass, ran the length of the table, just above floor height, for customers to rest a foot on, Coffee Shop establishment that primarily serves coffee some coffeehouses may serve cold drinks such as iced coffee and iced tea may also serve food such as light snacks, sandwiches, muffins or pastries First Class Restaurant most luxurious and most expensive class of accommodations on a commercial airplane, train, passenger ship Restaurant restaurant or an eatery is a business that prepares and serves food and drinks food and drinks to customers International Restaurant to simplify this an international cuisine is the national cuisine of a country prepared in another country Themed Restaurant type of restaurant that uses theming to attract diners by creating a memorable experienced unifying or dominant subject or concept Health Food and Vegetarian Restaurant consisting wholly of vegetables, fruits, grains, nuts, and sometimes eggs or dairy products. a vegetarian diet not containing meat Fast Food specializing in food that can be prepared and served quickly designed for ready availability popular because of food is inexpensive, convenient, and taste good Cafeteria restaurant in which customers select various dishes from an open – counter dining room in a school or a business in which customers serve themselves or are served from a counter and pay before eating Public Houses An establishment licensed to serve alcoholic drinks for consumption on the premises. Wine Bars wine bars is a tavern – like business focusing on selling wine, rather than liquor of beer typical feature of many wine bars is a wide selection of wines available by the glass.