Lesson 4 Effective Communication

Let us pray!
Let’s recall our learning objectives!

1. define and formulate their own definition of
communication;
2. identify the elements of communication;
3. examine the process of communication;
4. analyze the different models of communication;
5. identify the verbal and non-verbal cues of
communication; and
6. practice and explain the do’s and don’ts of
communicating effectively
Are you ready for an activity?
This is a group
activity
• You are going to do a role play of common
scenario: in your school, in your house,
gathering with your friends, and in an open
forum.
• Each group will only have one scenario.
• All the elements of communication should be
seen in the role play.
• You can use our mother-tongue in this play.
• Duration: 3-5 minutes
• I will give you 15 mins to prepare
EFFECTIVE
COMMUNICATION SKILLS
Effective Listening
practice and explain the do’s and
don’ts of communicating
effectively
Have you ever been in a
situation wherein you
have asked someone to
repeat what has just been
said?
Or have you been scolded
by your mother because
you have failed to do a
chore properly because of
confusion about the
direction given to you?
I have experienced that. I heard
them but I am not listening…
Remember, that hearing is not
The same as listening. They
Are different, LISTENING IS
MORE THAN JUST HEARING.
Because, listening is an active
intellectual process of
decoding, interpreting,
understanding, and evaluating
messages.
This is how we understand each
other when we listen to them… So!
We must develop our listening skill
in order to be efficient and effective
in communication.
In order to be an effective listener,
Macaraan (2020) said identifying the
barriers are the first step of
improving one.
and Gronbeck (1994) argues that the four
(4) barriers to poor listening are as follows:
• Weak Extrinsic Motivation
• Personal Constraints
• Environmental Constraints
• Poor Timing
Weak extrinsic motivation
an external motivating factor that provides
satisfaction and pleasure. If the speaker fails
to provide relevant rewards for listening, the
motive becomes weak, and the listeners will
become passive.
Cherry (2021) said that Extrinsic motivation refers to

behavior that is driven by external rewards. These
rewards can be tangible, such as money or grades, or
intangible, such as praise or fame. Unlike intrinsic
motivation, which arises from within the individual,
extrinsic motivation is focused purely on outside
rewards.
Cherry (2021) said that Extr
behavior that is driven by ex
rewards can be tangible, suc
intangible, such as praise or
motivation, which arises from
extrinsic motivation is focus
rewards.
Example of Extrinsic motivation:

• Competing for a trophy or prize, such as in a sporting event
• Telling children to do their homework with a reward such as
a special treat or toy
• A child who cleans their room to receive praise from their
parents
Personal Constraints
people’s attitudes, values, mood,
beliefs, and desires that can affect their
interest to listen to the speaker.
Personal Constraints
people’s attitudes, values, mood,
beliefs, and desires that can affect their
interest to listen to the speaker.
Dr. White (2015) stated that

Personality Theory asserts o
personalities are essentially
ways that define how we act
field that encompasses sever
o the speaker.
Dr. White (2015) stated that

Personality Theory asserts our
personalities are essentially fixed in
ways that define how we act. A broad
field that encompasses several
sometimes-conflicting views of “the
self,”
Environment Constraints
these are external factors like humid
room, uncomfortable seats, noisy
seatmates, or physical discomfort. .
ke humid
, noisy
omfort. .
Based on the website of

communicationtheory.org (2011) it shows
that environmental constraints like space,
and place play an important role in
communication where the speaker and
his/her message will deliver to the
listeners clearly. To Avoid uneasiness
feeling.
Poor timing
refers to that “fitting moment” or
the right time when a person is
ready to listen.
ready to listen.
Based on the website of

communicationtheory.org (2011) it
explains there that “time” has an important
role in a communication process. Do we
not often hear expressions such as “timely
caution”, “timely advice?”. These
expressions indicate the role of time as a
factor in communication.
Now that we know the
barriers, let’s proceed
to the Dos to be a
better listener!
Focus!
Pay 100% attention to the
speaker. Eliminate or block any
distractions. Be critical and inquisitive
Check for the information being
shared for its accuracy.
Be open-minded and
emphatic
Avoid prejudices and biases. Do
not be rude if you differ in
views. Respect their point of
view and experiences.
Wait for the
speaker to finish.
Do not interrupt the Rethink why you are
speaker while they are
still talking. Do not listening. Develop a purpose
distract them. before engaging with someone so
you can have a clear mind while
listening.
Watch out for non-verbal

cues. Often times a speaker
will use gestures, facial
expressions, or signal to
emphasize a message. Be alert
and take note of those.
React accordingly. Control your
emotional responses. Giggling while
the speaker tells a serious and
delicate matter is inappropriate. Do
not show signs of being upset or
bored.
Record the message. .

Sometimes we get too
overwhelmed by what’s
happening around us that we miss
and forget the important
information from the speaker.
Since you know the Dos in
effective listening, let’s proceed
to become a better speaker…
Do’s in effective
speaking…
Plan your message. Carefully
craft your message to be
understood easily by your
listeners. Avoid repeating
yourself.
Modulate your voice.
A pitchy or untrained voice
can result to your audience
having a hard time listening to
you.
Speak clearly.
Say them slowly (but not
too slow) and clearly with
the proper volume.
Be considerate. Involve others in the
topic. Do not dominate the conversation
by talking only about yourself.
“Read” your audience. Make sure that
you are connecting to them in a
convenient way. Make sure they are
comfortable and attentive. Bored
listeners will not result into something
productive.
Stay focused on the conversation. Stay on the topic and avoid
diverging into other topics if you are still not done with topic
forehand. Avoid any activities that will distract you and your
listener/s like checking your phone or watch.

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Let us pray!

Let’s recall our learning objectives!

Cherry (2021) said that Extrinsic motivation refers to

Example of Extrinsic motivation:

Dr. White (2015) stated that

Dr. White (2015) stated that

Based on the website of

Based on the website of

Watch out for non-verbal

Record the message. .

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