Issues and Trends

ISSUES AND TRENDS
IN LODGING
Melanie V. Anonuevo
1
CURRENT TRENDS
IN LODGING
2
SMART ROOMS
SMART ROOMS
Amazon Fire Stick
Mirroring
SMART ROOMS
Nest Smart WIFIThermostat

SMART ROOMS
Nest Smart WIFIThermostat
https://www.youtube.com/shorts/H72XaWyhWo8
6
SMART ROOMS
SMART ROOMS
Soundproof Window
8
SMART ROOMS
Alexa Smart Speaker
https://www.youtube.com/watch?v=eCybCK0D7QI
9
SMART ROOMS
SMART ROOMS
Charging Mat
SMART ROOMS
Smart Mirror
SMART ROOMS Smart Mirror
https://www.youtube.com/watch?v=FmeC_il3YQU
Philippine Women’s University

Graduate School of Tourism 13
SMART ROOMS
Keyless Entry
SMART ROOMS Keyless Entry
https://www.youtube.com/watch?v=jcBmUfz71Ko

SMART ROOMS
Concierge Video Chat

SMART ROOMS
GOING GREEN
1. Solar Power
- Hotels can utilize solar power
either by generating power from
their own solar panels or by
purchasing solar power from
their electricity provider.
SOLAR POWER- City of Dreams Manila
https://www.youtube.com/watch?v=x-aWjKQAOss

GOING GREEN
2. Going plastic free
- Hotels can react to this trend
by replacing plastic straws,
cutlery, water bottles, toiletry
bottles, and to-go containers
with compostable or reusable
alternatives.
GOING GREEN
3. Motion Sensor
- Ultrasonic sensors detect the
presence of people by sending out
ultrasound waves into space and
measuring the speed at which they
return. They look for frequency
changes caused by a moving person.
That way, they can detect movement
and occupancy around corners and
all across the hotel room.
GOING GREEN
3. Green Friendly Hospitality
- encourages guests to minimize
their environmental impact by
skipping housekeeping service
in exchange for hotel credit or
loyalty points.
NON-TRADITIONAL ACCOMMODATIONS
1. Co-living
- a new concept of
communal living
popular with
millennials who live
and work on their
businesses under the
same roof. The Rainbow Mansion in San Francisco is a co-living house for engineers.
CO-LIVING- HUBS
https://www.youtube.com/watch?v=8Ks7ksRod8w

2. Coworking
- It’s a working
arrangement in which
people from different
teams and companies
come together to work in a
single shared space.
COWORKING- CLOUDWORKS
https://www.youtube.com/watch?v=DqOzDIiHemo

3. Mobile Hotel
Mobile accommodations
that provide high-quality
furnishings and amenities
while giving you the
scenery of a lifetime. Bed
capsules are comfy, and
passenger seats are
luxurious. Truck Hotel
MOBILE HOTEL- Bus Hotel
https://www.youtube.com/shorts/w30R53gWAK0
https://www.youtube.com/watch?v=IfLPfinIKlE
4. Underwater Hotel
It’s a hotel with a “room

with a view” below the sea
level.
Conrad Hotel Maldives in Rangali Island

Graduate School of Tourism
CURRENT ISSUES
IN LODGING
30
ISSUES IN LODGING
ISSUES IN LODGING
1. Meeting the needs of modern
guests
- Customers want personalization
and a complete guest experience.
Hotels compete with each other
through experience and
personalization.
ISSUES IN LODGING
2. Hiring the right employees
- It is a difficult task to hire good
staff however, if the company
offers a competitive package, it
can probably get top
professionals.
ISSUES IN LODGING
3. Continuously changing consumer
demands and markets
- Demands and markets are always
changing and the hotel industry should
embrace these changes. There are
customers who would like to use hotel
spaces for work, thus, hotel spaces
can be used as coworking spaces.
ISSUES IN LODGING
4. Rising operational costs
- This is due to inflation and increasing
energy prices. Additional to this is the
increasing cost of living of employees
and the hotel is being pressured to
increase their salary instead.
ISSUES IN LODGING
5. Missing the marketing boat
- The success of the hotel
business lies in the right
marketing strategy.
ISSUES IN LODGING
6. Driving direct business
- A hotel business should invest in
building a website, advertising, and
using tools like Google Analytics to
track its performance.
ISSUES IN LODGING
7. Advancement in Technology- Technology is also a challenge at
present. New technology should match the hotel brand.
8. Sustainability- Environmental issues include the negative impact of
excessive use of energy, and resources, and too much waste being
created in the operations.
JOURNAL
Competitiveness and Sustainability of the Hotel Industry: The Case of

Hotels in Pampanga
Author: Jean Paolo G. Lacap, RMP, AFBE

Chair, Management, and Entrepreneurship Department, Angeles
University Foundation
FRAMEWORK AUGMENTING THE COMPETITIVENESS OF
THE HOTEL INDUSTRY IN PAMPANGA
FRAMEWORK TO ACHIEVE HOTEL INDUSTRY
SUSTAINABILITY
ISSUES AND TRENDS IN
FOOD AND BEVERAGE
OPERATIONS
42
CURRENT TRENDS
IN FOOD AND BEVERAGE
OPERATIONS
43
NEXT GENERATION PLANT-BASED
Meat and dairy products are
now being replaced by plant-
based alternatives.. More
restaurants, like, McDonald’s,
are now starting to launch plant-
based meals.
FOOD DELIVERY
According to OpenTable, 2020,
62% of consumers prefer food
deliveries. Because of this,
traditional dining restaurants
are now migrating to bringing
food to their customers. They
are using a top-notch POS
system in their delivery
operations. The use of drones
for delivery is now being tested.
Drone Delivery
https://www.youtube.com/watch?v=SRg-qb0Var4

TRANSPARENT SUPPLY CHAIN
Consumers want transparency
when it comes to the products
that they want to buy and eat.
Transparency means knowing
where do these products come
from and the manufacturing
process as well.
Transparent Supply Chain
https://www.youtube.com/watch?v=UVQ6V4IlKDE

SUSTAINABLE PACKAGING
These include using reusable
cups, paper straws, and
utensils. Consumers are now
looking for brands that are eco-
friendly certified, reef-safe, fair
trade, and sustainable farming.
FOCUS ON WELLNESS
More people nowadays prefer
to eat healthier eating options
as they want to have healthy
bodies and build stronger
immunity. Since 2020,
fermented foods have been
part of restaurant menus.
GHOST KITCHENS
They are now rapidly growing
as they offer a lot of
advantages. There is no
need for dining rooms,
waitstaff, and parking.
Uber Eats cutting down 40k restaurants
https://www.youtube.com/shorts/DfbqLxsZvlw
INDIAN STREET FOODS
After some Asian cuisines
like Chinese, Thai,
Vietnamese, or Korean,
Indian cuisine is now getting
popular. It has been using
aromatic spices and offers
different cooking techniques
making it satisfy Asian
cravings.
HEALTHIER FAST-CASUAL
It has been assumed that by
2027, fast-casual restaurants
will continue to thrive. Most
of people eat at a fast-casual
restaurant for taste, value,
and convenience.
ROBOCHEFS
Robot chefs now cook in the
kitchen. Since 2010,
robochefs like Moley and
Cooki (Herox, 2021) have
been cooking already. They
do automated cooking. The
recipe and procedure should
be uploaded into their AIs.
RoboChefs- https://www.youtube.com/watch?v=tFMYQSepPFw
RoboChefs- https://www.youtube.com/watch?v=u7x2HqQ9A1U
CURRENT ISSUES
IN FOOD AND BEVERAGE
OPERATIONS
58
ISSUES IN FOOD AND BEVERAGE
1. Food Safety- It is one of the major concerns in the food industry today.
The safety of the people from the food they eat is a responsibility of the
food service industry.
2. Food Wastage- Food waste costs a lot, but it is not only money that is
wasted. Water and farmland are also wasted. According to food experts,
reducing food waste by only 15% can provide food for more than 25
million Americans yearly.
3. Rising Supply Chain Costs- Supply chain costs not only include the
cost of supplying food but also energy and fuel, workforce, and the cost
of new technology.
ISSUES IN FOOD AND BEVERAGE
4. Food Fraud- This occurs when the food suppliers don’t inform the food
business about the quality of the food, as well as its content only for the
purpose of earning more.
5. Plastic Elimination- Improper disposal of plastic is a challenge today
for many food and beverage operators. However, there are companies at
present that really showed their commitment to eliminating plastic. Some
of them are Nestle, Coca-Cola, and Unilever.
6. Impact of the COVID-19 Pandemic- Businesses are working together
with regulatory bodies to gradually back up from the pandemic.
JOURNAL
Impact of New Innovations in Food and Beverage Service Industry
Authors: Rakesh Dani, Graphic Era University

Yashwant Singh Rawal, Parul University
SUMMARY/CONCLUSION
Tourism and hospitality contribute greatly to the economic growth of a certain place or country at
large. Foreign tourists visit a country and spend money on food and beverage. With this matter, the food and
beverages sector need to consistently innovate to meet the changing demands of the tourist.
This study focuses on the robotic concept, molecular gastronomy, homestay, street food, restaurant
ambiance, and theme-based restaurants.
This study concluded that apart from the advantages of using robots, it is expensive, and a
personalized service experience for the guests still can’t be met. With molecular gastronomy, a ton of
experimentation is still necessary to conduct. Homestay can help the neighborhood aides especially the
ladies to earn a living. Street food can be a primary channel for transmission of diseases because of the issue
of sanitation. The ambiance and theme-based restaurants are being considered by people when they dine
into restaurants to create a memorable experience.
THANK YOU!

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Issues and Trends

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ISSUES AND TRENDS

Nest Smart WIFIThermostat

Alexa Smart Speaker

Philippine Women’s University

Philippine Women’s University

Concierge Video Chat

Philippine Women’s University

Philippine Women’s University

Philippine Women’s University

It’s a hotel with a “room

Conrad Hotel Maldives in Rangali Island

Competitiveness and Sustainability of the Hotel Industry: The Case of

Author: Jean Paolo G. Lacap, RMP, AFBE

Philippine Women’s University

Philippine Women’s University

Impact of New Innovations in Food and Beverage Service Industry

Authors: Rakesh Dani, Graphic Era University

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