E Marketing.

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COURSE :TCPLMS

MODULE NAME : INTRODUCTION TO E-COMMERCE

MODULE CODE :SMT 05217


LECTURE NAME :MR. L. MSEMWA
STUDENT NAME :MICHAEL MOSES BWAHAMA
REGISTRATION NO :DPLSM/22/003
YEAR :2023
ASSIGNMENT 1
1) WHAT DO YOU UNDERSTAND BY THE TERM ELECTRONIC
MARKETING
2) DESCRIBE THE ROLE OF ELECTRONIC MARKETING AND ITS
PROCEDURES
ELECTRONIC MARKETING.

• Electronic marketing is marketing online whether via web sites, online


ads, opt-in, e-mail, interactive TV or mobiles. It involves getting close
to customers, understanding them better and maintaining a dialogue
with them. It is broader than e-commerce since it is not limited to
transactions between an organization and its stakeholders, but includes
all processes related to marketing. Chaffey D,(2008).pp3.
• Electronic marketing, also known as e-marketing, has some
terminologies that can be very helpful to understand it the are as
follows.
E-models describe the process by which business is conducted between an
organization, its Customers, suppliers, distributors and other stakeholders. Managers
constantly need to Review how electronic communications change existing models
and offer new models that May confer competitive Chaffey D(2008). Pp92.
Search Engine Optimization (SEO) The process of optimizing a website to rank highe
in search engine results pages to drive more organic traffic to the website hence
getting more customers.
• Pay-Per-Click (PPC) A model of internet marketing in which an advertiser pays a
fee each time one of their ads is clicked on by a person.
• Conversion Rate Optimization (CRO) The process of optimizing a website
or landing page to increase the percentage of visitors to take a desired
action, such as buying a product or service from a company.
• Email Marketing A digital marketing strategy that involves sending
different promotional messages to a group of people via email in order to
promote products.
• Social Media Marketing The process of promoting a product or service
through social media platforms like Facebook, Instagram, Twitter, and
LinkedIn.
• Content Marketing A marketing strategy that involves creating and
engaging content to attract and retain a target audience.
• Landing Page A web page designed specifically in order to encourage
visitors to do something example, buying a product or service.
ROLES OF E-MARKETING.

Strategy and planning, This role involves developing a digital marketing


strategy, also getting to know the Audience that is being marketed to,
and creating objectives. Chaffey D, (2019) pp69.
• Search engine marketing , This role involves optimizing a website for
search engines and creating paid search campaigns to drive traffic to
the site. Chaffey D, (2019) pp 363.
ROLES OF E-MARKETING.

Social media marketing, This role involves using social media platforms
to engage with customers, to create attention that will cause different
people to visit the platform so as many people can see the marketed item
so as to have more sells..
• Analytics and evaluation, This role involves measuring the
effectiveness of digital marketing campaigns using web analytics
tools, this helps to get data of what is happening on the website so as if
there is any thing to be improved it can be improved
ROLES OF E-MARKETING.

• Website development and management, This role involves designing


and developing a website that is user-friendly and optimized for search
engines, as well as managing the content on the site. Chaffey D,(2019)
pp31.
• Email marketing, This role involves using email to communicate with
customers and prospects, and to promote products and services.
• Customer relationship management, This role involves using e-marketing
tools to develop and maintain relationships with customers, and to
understand their needs and preferences. Scott D,(2017). Pp121.
• Sales and marketing, This role involves using e-marketing tools to generate
traffic, convert traffic into customers, and retain customers through ongoing
marketing activities.
• Brand management, This role involves using e-marketing tools to create and
maintain a brand image, and to communicate the brand’s values and benefits
to customers.
IMPORTANCE OF E-MARKETING.

Reach a wider audience, E-marketing allows businesses to reach a wider


audience than traditional marketing methods. This means that businesses
can reach specific customers in different parts of the world without creating
any physical stores in each place so as to reach their targeted customers.
• E-marketing is Cost-effective, E-marketing is generally more cost-
effective than traditional marketing methods. Digital marketing tools such
as social media, email marketing, and search engine optimization are often
less expensive than traditional marketing tools .Therefor different
companies can reach new customers with a low cost, making e-marketing
a good option for small companies l. Kotler P.,(2016), pp7.
IMPORTANCE OF E-MARKETING.

Personalization, E-marketing allows businesses to personalize their marketing


messages based on customer preferences. Digital marketing tools such as
customer relationship management systems and email marketing software can
be used to personalize marketing messages and offer This means that businesses
can tailor their marketing messages to individual customers, increasing the
chances of conversion and customer retention.Chaffey D, (2019), pp243.

• Measurable results, E-marketing allows businesses to track and measure the


effectiveness of their marketing campaigns in real-time. Digital marketing
tools such as web analytics and social media monitoring allow businesses to
track and measure the success of their marketing campaigns in real-time.
Kotler P., (2016), pp7.
E-marketing is important to business and also customers by that it help both
ways customers get their desired product while the companies or business get
to grow and earn profits its important to know that since the world is being
more digital different marketing strategies will be used so as to reach more
audience and customers as possible .
REFERENCE.
Chaffey,D. And Smith ,PR.(2008). E-marketing e-excellence .(Third
Edition). Linacre House, Jordan Hill, Oxford OX2 8DP, UK
Kotler,P .And Setiawan I.(2016). Marketing 4.0 Moving from traditional
to digital.(First Edition).John Wiley & Sons, Inc., 111 River Street,
Hoboken, NJ 07030,
Chaffey,D. And Chadwick,F.(2019). Digital marketing strategy,
implementation and practice. (Eighth Edition).
• Scott ,D.(2017). The New Rules Of Marketing And Pr.(Seventh
Edition). 111, river street, Hoboken, NJ 07030, United States.

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