Session 1.2 Intro, CMMI
Session 1.2 Intro, CMMI
• A capability level includes relevant specific and generic practices for a specific
process area that can improve the organization’s processes associated with
that process area.
• Capability level 0 : Incomplete
• Incomplete process – partially or not performed.
• One or more specific goals of process area are not met.
• No generic goals are specified for this level.
• This capability level is same as maturity level 1.
• Capability level 1 : Performed
• Process performance may not be stable.
• Objectives of quality, cost and schedule may not be met.
• A capability level 1 process is expected to perform all specific and generic
practices for this level.
• Only a start-step for process improvement.
• Capability level 2 : Managed
• process is planned, monitored and controlled.
• managing the process by ensuring that objectives are achieved.
• objectives are both model and other including cost, quality,
schedule.
• actively managing processing with the help of metrics.
• Capability level 3 : Defined
• a defined process is managed and meets the organization’s set of
guidelines and standards.
• focus is process standardization.
• Capability level 4 : Quantitatively Managed
• process is controlled using statistical and quantitative techniques.
• process performance and quality is understood in statistical terms
and metrics.
• quantitative objectives for process quality and performance are
established.
• Capability level 5 : Optimizing
• focuses on continually improving process performance.
• performance is improved in both ways – incremental and
innovation.
• emphasizes on studying the performance results across the
organization to ensure that common causes or issues are identified
and fixed.