BG - Unit 4 Learning

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Chapter-4

Learning
Concept
 Learning is a relatively permanent change in behavior
that occurs as a result of experience.
 It is continuing change behavior through training and
experience.
 It is directly or indirectly related to organizational
behavior in terms of increasing competency,
leadership ability and motivation at work place.
 It is compulsory in every organization to develop new
concept, idea, knowledge, strategies and technology to
cope with changing environment of the society.
 According to Stephen P. Robbins:- “ learning is any
relatively permanent change in behavior that occurs as
a result of experience.”
Theory of learning
 Classical conditioning
 Operant conditioning
 Cognitive theory
 Social Learning Theory
 Classical conditioning (Ivan Petrovich Pavlov)
It is a type conditioning in which an individual responds to some
stimulus that would not ordinarily produce such a response.
 Operant conditioning (B.F. Skinner)
It is a type of conditioning in which desired voluntary behavior leads
to a reward or prevents a punishment.
 Cognitive theory (Edward C. Tolman)
It assumes that learning is purely an outcome of the thinking
process. Such processes involve perceiving, imaging, thinking,
reasoning and decision making.
 Social Learning Theory (Albert Bandura)
It is a view that people can learn through observation and direct
experience.
Process in social Learning:
1. Attention Process: Learning through observing model, when individual recognize and pay
attention to its critical features.

2. Retention process: It states: How well individual remembers the model, when it is no longer
available.

3. Motor Reproduction process: It states: focus on demonstration of the modeled activities after
confronting the new behavior.

3. Reinforcement process: positive reinforcement is required (incentive or reward). +ve reinforced


behavior are given more attention, learned better and performed more often by individual.
Factors influencing learning
 Physiological factors
 Social factors
 Environmental factors
 Nature of learning materials
 Process of learning
 Person or ‘O’ factors.
Principles of learning
 Principles of reinforcement
 Principles of punishment
 Principles of generalization
 Principles of discrimination
 Principles of motivation
 Principles of repetition
 Principle of active involvement
Behavior Modification
 Behavior modification refers to the techniques used to
decrease or increase a particular type of behavior. It
plays major role for proper management of changes
by modifying behavior of all the members of
organization.

 It is important application of reinforcement theory


some manager use to enhance motivation and
performance.

 S.P. Robbins said that “ Behavior modification is the


application of reinforcement theory to people in
Process of Behavior Modification
Behavior Modification: can be done with Five Step Problem-Solving
Model
a. Identify critical behaviors- that make a significant impact on the
employees’ job performance.
b. Develop baseline data -to determine the number of time the
identified behavior is occurring.
c. Identify behavioral consequences- helps to know the cause of the
behavior.
d. Develop and apply intervention- develop strategy to strengthen
desirable behavior and weaken undesirable behavior.
e. Evaluate performance improvement- to make sure that learning
took place.
Discussion !

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